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Zoom Workplace vs Vonage Business Communications: Which is a better fit?

Updated on February 11th, 2025
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Summary
Key features rated by users
Features selected based on 13,669 reviews from Video Conferencing users.
% Fit
High performer
Feature ratings
Two Way Audio & Video
4.6
Screen Sharing
4.7
Mobile Access
4.5
Real-Time Chat
4.5
Video Conferencing
4.7
% Fit
Missing features
Not enough reviews
Feature ratings
Two Way Audio & Video
4.3
Screen Sharing
3.7
Mobile Access
4.3
Real-Time Chat
4.8
Video Conferencing
NA
User satisfaction
4.6
User reviews14,182
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.0
User reviews314
Ease of use
4.1
Functionality
4.1
Value for money
3.8
Customer support
3.7
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Vonage Business Communications is a good option for small-, medium-, and enterprise-level businesses that need a scalable, easy-to-use VoIP platform with a wide array of solutions.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-999443ee-7396-47ee-1e96-08dced758cf4
Jose L
Salesman - Engineer
5.0

Jose: My name is Jose. I'm an inside salesman for a top industrial distributor company for any sort of industrial parts, and I would rate Zoom Workplace five out of five. Besides Zoom Workplace, I don't think I've ever really used any other one. I've used FaceTime, Skype, but doesn't really compare to the capabilities Zoom Workplace has. The reason why we choose to stick with Zoom Workplace, it makes it really easy to do remote work. So just recently, we've implemented remote work and it just makes it really easy to communicate. You can mute people, you can type in the chat. Let's say you're on the go, you don't have to really be on the camera and you can even access it on your phone. So it just makes it really easy to communicate with the team and then just do remote work. I think it's really easy to get started with Zoom Workplace. You don't even really need an account to use it. It makes it easier to be able to log in and start meetings for next time, but if you want to make an account, you can make an account. You could start meetings. You could join meetings just based on a link. Pretty easy. Everything's there. You could just put help or it tells you whatever you need. And then it's just really easy. For anybody that's starting Zoom Workplace, I would recommend making an account with them just because it makes it easier for sometimes when you get sent a meeting and you don't have an account, you have to sign in again and again, or you have to join as a guest. And sometimes people don't know who you are, so they won't admit you into the meeting. If it just says, "Guest," nobody's going to admit somebody that says, "Guest," but if you put your name, make an account, then they know who you are and it makes it easier to access meetings. And then I would also recommend, basically, yeah, just make an account and then start meetings by yourself too. You can start meetings with friends. It doesn't really have to be for work, but with Zoom Workplace, it's great for work.

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video-b000b3fa-26ce-4f18-f536-08d97fb77695
Shawn B
IT Architect
5.0

Shawn B.: Hi, my name is Shawn, I'm an IT solutions architect, and I give a five for Vonage Business Solutions. For more videos like this and more reviews like this, click on the link below. So before using Vonage, we were using Cable Vision's homegrown system, I forget what the name was, but it would give you three or four lines, phone lines, and they would expect those phone lines to be tied down to phones, so if you ever moved from one location to the other, you'd have to call back and basically reprogram the phones. It wasn't working for us because our team was growing and a lot of the people would move around the office space and we would have to be on the phone somewhere very often, so that was one of the hurdles. One of the many reasons we went ahead with Vonage is because unlike traditional key line systems, where you would have to purchase a lot of the phone equipment and also the phone servers and put them in the back and then have somebody come in and build it and configure it, Vonage was in the cloud. So they will just ship you the phones, pre-programmed with your extension, with your name, and you could plug it anywhere in the network, just like a computer, and your phone would just be part of this internet PBX, so to speak. Initially, we never integrated or communicated with a voice-over IP service before, so the first time it was just a little, I would say, a little learning curve, but by the second or third phone, we just knew what had to be done and it was a breeze. And every time after that, we went up to about 11 phones or 11 extensions, and then after COVID, we scaled down to about six, but it was extremely easy. In fact, not only was it so great for us, we started selling Vonage Business Systems to a lot of our small business clients because we are in the IT space. So, very honestly, Vonage is a no-brainer. There isn't any upfront investment. There isn't a long turnover. I would suggest that anybody who is interested, whether it's a one man shop or a 50 man business, they could just pick up the phone, call Vonage and be they'll able to help them get a big company look, so it's really a no-brainer.

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User interface
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1 Video
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1 Video
144037
5 screenshots
159047
2 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoom Workplace

Top Features
45/50
  • Brainstorming
  • Call Recording
  • Microsoft Outlook Integration
  • Video Management
  • Video Support
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Auto Framing
  • Automatic Transcription
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Content Management
  • CRM
  • Customizable Branding
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Real-Time Chat
  • Recording
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • SSL Security
  • Surveys & Feedback
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Whiteboard
See All features
Hide Video Conferencing Software Features -

Vonage Business Communications

13/50
Show Video Conferencing Software Features +

Zoom Workplace

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Vonage Business Communications

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Zoom Workplace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Vonage Business Communications
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoom Workplace
  • By Zoom Video Communications
  • Located in United States
  • Founded in 2011
Vonage Business Communications
  • By Vonage
  • Located in United States
  • Founded in 2001
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