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Zoom Workplace vs Jitsi: Which is a better fit?

Updated on January 22nd, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 13,516 reviews from Video Conferencing users.
% Fit
High performer
Feature ratings
Two Way Audio & Video
4.6
Screen Sharing
4.6
Mobile Access
4.5
Real-Time Chat
4.5
Video Conferencing
4.7
% Fit
Feature ratings
Two Way Audio & Video
4.4
Screen Sharing
4.2
Mobile Access
4.4
Real-Time Chat
4.7
Video Conferencing
4.3
User satisfaction
4.6
User reviews14,156
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.1
User reviews79
Ease of use
4.4
Functionality
4.0
Value for money
4.5
Customer support
4.3
Price starts from
/user
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

For teams and companies of all sizes.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-999443ee-7396-47ee-1e96-08dced758cf4
Jose L
Salesman - Engineer
5.0

Jose: My name is Jose. I'm an inside salesman for a top industrial distributor company for any sort of industrial parts, and I would rate Zoom Workplace five out of five. Besides Zoom Workplace, I don't think I've ever really used any other one. I've used FaceTime, Skype, but doesn't really compare to the capabilities Zoom Workplace has. The reason why we choose to stick with Zoom Workplace, it makes it really easy to do remote work. So just recently, we've implemented remote work and it just makes it really easy to communicate. You can mute people, you can type in the chat. Let's say you're on the go, you don't have to really be on the camera and you can even access it on your phone. So it just makes it really easy to communicate with the team and then just do remote work. I think it's really easy to get started with Zoom Workplace. You don't even really need an account to use it. It makes it easier to be able to log in and start meetings for next time, but if you want to make an account, you can make an account. You could start meetings. You could join meetings just based on a link. Pretty easy. Everything's there. You could just put help or it tells you whatever you need. And then it's just really easy. For anybody that's starting Zoom Workplace, I would recommend making an account with them just because it makes it easier for sometimes when you get sent a meeting and you don't have an account, you have to sign in again and again, or you have to join as a guest. And sometimes people don't know who you are, so they won't admit you into the meeting. If it just says, "Guest," nobody's going to admit somebody that says, "Guest," but if you put your name, make an account, then they know who you are and it makes it easier to access meetings. And then I would also recommend, basically, yeah, just make an account and then start meetings by yourself too. You can start meetings with friends. It doesn't really have to be for work, but with Zoom Workplace, it's great for work.

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Zach C
CTO
4.0

Zach C.: Hi, my name's Zach. I'm a CTO, and I give Jitsi a four star out of five. For more reviews like this, click below. Before Jitsi we were using Slack video calls, and we are just having some random sort of technical difficulties with different people on our team. Some people had audio problems, some people had different connection problems, really, just unfortunately, it wasn't meeting our needs for the most basic standard, which is just having a reliable platform. It wasn't reliable enough for us. That was really the main reason why we decided to switch and look for other tools. The reasons why we chose Jitsi, for one, it's a great free solution. That was a big deal. And the fact that it works for anybody without setting out [inaudible 00:01:02] account and works through the browser, and is really easy for any other users to join a Jitsi meeting. That was a huge plus for us. It worked great internally within our team, but it also worked with other clients when we wanted to set up meetings. All we had to do was send them a link, and it was always an easy, no hassle way to start a meeting. There's no applications to download. There's no accounts to create. It doesn't matter what other programs they might be used to, Jitsi always worked great. Other than that, it really just met all those basic requirements, has all the great functionality of most of the other video conference applications, and it can also record meetings. That was also a great advantage for us. Just connect it to your Dropbox, and it can record meetings and store the recordings there. Besides that, it has all the standard configurations and ways to control the speakers and participants in the meeting. It really met all of our needs in that respect. I can say that Jitsi was probably the easiest application that I've ever gotten started. It was just so quick and easy going to the browser and just clicking on the initial button to start a meeting, and you already are up and running, and then you can send a link to your friend and get started. There's really no barriers to start up with Jitsi. It's one of the easiest applications to start with. My recommendation is if you're considering Jitsi, first of all, the price is obviously great, being free. It really just depends on your needs and what you're looking for. Within the team, if you need a quick, easy-to-set-up video conferencing tool, both internally and with clients, I really think it's a great option. Probably the only downside is that it doesn't have all the integrations, so it's not an all-in-one tool as in like the calendar and scheduling and the recording option that some other tools out there have. You do have to use Dropbox to save the recording, so you might need to get a paid Dropbox account. The calendar isn't integrated in there, so the scheduling and meeting scheduling might have to be done through a separate platform also. If you're okay with a little bit of disjointedness in that respect, then I think it's a great option. If you're really looking for one whole, cohesive video application, calendar scheduling, recording, then you might have to look at some other platforms out there.

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User interface
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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Zoom Workplace

Top Features
45/50
  • Brainstorming
  • Call Recording
  • Microsoft Outlook Integration
  • Video Management
  • Video Support
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Auto Framing
  • Automatic Transcription
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Conferencing
  • Content Management
  • CRM
  • Customizable Branding
  • Electronic Hand Raising
  • Email Management
  • Email Reminders
  • Event Management
  • Event Scheduling
  • File Sharing
  • File Transfer
  • Live Chat
  • Meeting Management
  • Mobile Access
  • On-Demand Recording
  • On-Demand Webcasting
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Real-Time Chat
  • Recording
  • Reminders
  • Reporting & Statistics
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • SSL Security
  • Surveys & Feedback
  • Third-Party Integrations
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Whiteboard
See All features
Hide Video Conferencing Software Features -

Jitsi

17/50
Show Video Conferencing Software Features +
Zoom Workplace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Jitsi
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoom Workplace
  • By Zoom Video Communications
  • Located in United States
  • Founded in 2011
Jitsi
  • By Jitsi
  • Located in France
  • Founded in 2003
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