# Zoom Workplace vs GoTo Meeting: Features and Cost Comparison 2026 | Capterra

> Zoom Workplace vs GoTo Meeting: Which meeting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting

---

# Zoom Workplace vs GoTo Meeting Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceGoTo Meeting2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[## GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.4 (11526)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Starting Price

$14.99/month

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Starting Price

$14.00/month

Starting Price

$14.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [14,573 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Positive

13,949

Neutral

538

Negative

86

Positive

13,949

Neutral

538

Negative

86

Reviews Sentiment

Based on [11,526 reviews](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

Positive

10,363

Neutral

997

Negative

166

Positive

10,363

Neutral

997

Negative

166

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively.
-   **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector.
-   **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities.

Best for (according to reviews)

-   **Business size**: Small businesses account for 63% of reviews (7,424), demonstrating broad uptake among this segment compared to enterprise and midsize organizations.
-   **Industry**: Computer software, IT services, and marketing/ad agencies together represent 23% of reviews, indicating adoption across technology-driven and creative sectors.
-   **Use cases**: Meeting (57%), video conferencing (39%), and screen sharing (25%) are primary functions, supporting collaboration and remote communication needs.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

Zoom Workplace

Zoom Workplace users find it best for hosting high-quality video conferences and webinars, appreciating its flexible meeting setups, integration with tools like Google Calendar, Microsoft Teams, and Slack, and its user-friendly interface. Reviewers highlight its versatile screen and file sharing, mobile access, and scalable plans, saying these features support collaboration for both small and large teams. However, they mention occasional glitches and note that pricing may be less ideal for smaller businesses.

GoTo Meeting

GoTo Meeting users consider it best for reliable virtual meetings with clear HD video, intuitive screen sharing, and convenient integrations with Google Calendar, Slack, and Microsoft 365. Reviewers value its one-click joining, meeting recording, and engagement tools, noting that its flexible pricing and monthly payment options suit small and medium-sized businesses. They do mention, though, that software crashes and integration issues can occur, and that costs may be high for smaller organizations.

## Features comparison

When looking at meeting tools like Zoom Workplace and GoTo Meeting, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 45,884 reviews from Meeting users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Zoom Workplace

94%Fit

High performer

Feature ratings

Video Conferencing

4.7

Screen Sharing

4.7

Mobile Access

4.6

File Sharing

4.3

GoTo Meeting

83%Fit

Feature ratings

Video Conferencing

4.5

Screen Sharing

4.6

Mobile Access

4.4

File Sharing

4.3

Video Conferencing

4.7 (2701)

4.5 (814)

Zoom Workplace users appreciate its high-quality video and audio, which they say enable smooth real-time communication and effective collaboration among remote teams. They value its capacity to handle large audiences and the flexibility to set up different types of video conferences, such as webinars and 1:1 meetings. However, some users mention occasional glitches and issues with camera or microphone activation. GoTo Meeting users also highlight the importance of video conferencing for real-time communication and collaboration, noting its high-definition video quality and smooth performance. They find it valuable for remote work and distance learning, although some users report occasional call drops and pixelation. Overall, users value Zoom Workplace for its high-quality video and flexibility, while they appreciate GoTo Meeting for its clear visuals and smooth performance.

Screen Sharing

4.7 (2888)

4.6 (796)

Zoom Workplace users find the screen sharing feature versatile and easy to use, appreciating the ability to share entire screens or specific windows, which they say enhances collaboration and presentations. They also value the flexibility to share audio and the control over what is shared. However, some users mention occasional difficulties with permissions and screen sharing setup. GoTo Meeting users also find screen sharing critical for collaboration, presentations, and training sessions. They appreciate its smooth performance and intuitive interface, although some users report minor lags. In general, users find Zoom Workplace's screen sharing versatile and flexible, while they value GoTo Meeting's smooth and intuitive screen sharing experience.

Mobile Access

4.6 (2133)

4.4 (694)

Zoom Workplace users appreciate the convenience of mobile access, which they say allows them to join meetings and collaborate from anywhere, enhancing productivity and flexibility. They find it particularly useful when traveling or when desktop access is not available. However, some users mention difficulties with the mobile app's interface and hidden tools. GoTo Meeting users also value mobile access for its flexibility, enabling them to join or host meetings from their mobile devices. They find it beneficial for remote work and frequent travel, although some users feel the mobile app is limited compared to the web interface. Overall, users find Zoom Workplace's mobile access convenient and flexible, while they appreciate GoTo Meeting's mobile access for its ease of use and flexibility.

File Sharing

4.3 (1311)

4.3 (453)

Zoom Workplace users find file sharing essential for collaboration, noting its ease of use and integration with other file-sharing platforms like Google Drive and OneDrive. They appreciate the ability to share files during meetings, which they say enhances communication and productivity. However, some users report occasional issues with file delivery and prefer using other methods for file sharing. GoTo Meeting users also value the file sharing feature for its convenience and efficiency in sharing documents, slides, and other materials during meetings. They find it useful for collaboration and project turnaround, although some users prefer other file-sharing solutions. In summary, users appreciate Zoom Workplace's file sharing for its integration and ease of use, while they value GoTo Meeting's file sharing for its convenience and efficiency.

## Pricing comparison

### Starting prices

Zoom Workplace

$14.99

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/)

GoTo Meeting

$14.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/163332/GoToMeeting/pricing/)

### Value-for-money analysis

4.5 (14573)

4.3 (11526)

A dive into reviewer perceptions about the value for money of both Zoom Workplace and GoTo Meeting demonstrates that Zoom Workplace reviewers consider it to offer a good range of features and flexible pricing plans, while GoTo Meeting reviewers comment on its customizable options and flexible pricing plans. Reviewers appreciate Zoom Workplace's free version for its 40-minute meeting limit and the ability to host up to 100 participants. They find its premium plans worth the cost for frequent users, citing features like screen sharing, recording, and high scalability. However, some users feel the pricing can be high, especially for small businesses, and note the limitations of the free version. When it comes to GoTo Meeting, reviewers highlight its user-friendly interface, high-quality audio and video, and flexible pricing options. They value the free 14-day trial and the ability to pay monthly, which they say is beneficial for small and medium-sized businesses. Nonetheless, some users mention that the cost can be prohibitive for smaller organizations and note limitations in the free version, such as the number of participants and lack of advanced features.

## Integrations

Popular Integrations

Compare available integrations between Zoom Workplace and GoTo Meeting.

### Salesforce Sales Cloud

Zoom Workplace

GoTo Meeting

### Calendly

Zoom Workplace

GoTo Meeting

### Acuity Scheduling

Zoom Workplace

GoTo Meeting

### Microsoft Outlook

Zoom Workplace

GoTo Meeting

### Okta

Zoom Workplace

GoTo Meeting

### ServiceNow

Zoom Workplace

GoTo Meeting

### Google Calendar

Zoom Workplace

GoTo Meeting

### Microsoft 365

Zoom Workplace

GoTo Meeting

Total Integrations

58

Google Calendar

Users mention that they integrate Zoom Workplace with Google Calendar to schedule and manage meetings, which they say simplifies the process and provides timely reminders.

Microsoft Teams

Reviewers state that they use Zoom Workplace with Microsoft Teams for seamless virtual meetings, noting that it complements Teams' features and improves collaboration.

Microsoft Outlook

Users report that they use Zoom Workplace with Microsoft Outlook to schedule and send meeting invitations, which they indicate makes the process more efficient and integrated.

Slack

Reviewers say that they integrate Zoom Workplace with Slack for quick meeting setups, citing that it allows them to start or schedule Zoom calls directly from Slack channels.

Gmail

Users state that they use Zoom Workplace with Gmail for meeting notifications and scheduling, saying that it ensures smooth transitions and efficient communication.

Zoom Workplace Integrations (58)

-   [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [appointlet](https://www.capterra.com/p/143051/appointlet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)
-   [Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canvas](https://www.capterra.com/p/127214/CANVAS/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Gong.io](https://www.capterra.com/p/157969/Gong-io/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Kaltura Video Platform](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)
-   [Keap](https://www.capterra.com/p/76390/Infusionsoft/)
-   [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)
-   [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)
-   [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Moodle](https://www.capterra.com/p/80691/Moodle/)
-   [New Relic](https://www.capterra.com/p/118128/New-Relic/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Panopto](https://www.capterra.com/p/149878/Panopto/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Redbooth](https://www.capterra.com/p/114953/Redbooth/)
-   [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Schoology](https://www.capterra.com/p/128481/Schoology/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Statuspage](https://www.capterra.com/p/177360/Statuspage/)
-   [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Trint](https://www.capterra.com/p/179896/Trint/)
-   [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)
-   [YouTube](https://www.capterra.com/p/237905/YouTube/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Total Integrations

21

Google Calendar

Reviewers mention that GoTo Meeting integrates seamlessly with Google Calendar, which they say helps with scheduling, reminders, and preventing double bookings, enhancing overall organization and efficiency.

Slack

Users report that GoTo Meeting integrates with Slack, which they note allows for convenient sharing of meeting links and facilitates voice or video teleconferences with external parties.

Microsoft 365

Reviewers state that GoTo Meeting integrates with Microsoft 365, citing that it enhances collaboration by allowing screen sharing and document management with tools like Word, Excel, and Outlook.

GoTo Meeting Integrations (21)

-   [ActiveDEMAND](https://www.capterra.com/p/142305/ActiveDEMAND/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [DataGrail](https://www.capterra.com/p/179284/DataGrail/)
-   [Docebo](https://www.capterra.com/p/127213/Docebo/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Intellum Platform](https://www.capterra.com/p/16720/Exceed/)
-   [LawGro](https://www.capterra.com/p/158100/LawGro/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [Procore](https://www.capterra.com/p/56250/Procore/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SpiceX](https://www.capterra.com/p/95190/SpiceCSM/)
-   [Zoho Cliq](https://www.capterra.com/p/167639/Zoho-Cliq/)
-   [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)
-   [Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Zoom Workplace vs GoTo Meeting?

### Overall rating

4.6 (14573)

4.4 (11526)

### User interface

Zoom Workplace

GoTo Meeting

### Customer service and support

Zoom Workplace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

GoTo Meeting

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Zoom Workplace vs GoTo Meeting

Both Zoom Workplace and GoTo Meeting have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Zoom Workplace and GoTo Meeting to help you pick the tool that best fits your needs. Users appreciate Zoom Workplace for its robust meeting features, including the ability to create virtual rooms, schedule meetings, and integrate with tools like Google Calendar. They also value its video conferencing capabilities, noting its user-friendly interface and comprehensive tools for chat, file sharing, and collaboration. Additionally, Zoom Workplace's screen sharing is praised for its smooth performance and control options. At the same time, GoTo Meeting users highlight its reliable virtual meeting tools, such as one-click joining, meeting recording, and engagement features like polls and chats. They also commend its HD video conferencing quality and versatile screen sharing options. When it comes to cons, Zoom Workplace users mention issues with video calls, such as occasional freezes and audio-video sync problems. They also report software glitches and connection stability issues. Meanwhile, GoTo Meeting users note problems with software crashes and integration, as well as its pricing structure being less cost-effective for smaller businesses. They also experience connection stability issues, which can disrupt meetings. \[[2](#source-item-2)\]

Pros

Zoom Workplace

KK

Kanika K

Technical AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records.“

April 17, 2026

VW

Victoria W

COTAMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years.

“We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your microphone if there is a lot of background noise.“

November 17, 2025

GoTo Meeting

LH

Lily H

Data analystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.“

January 11, 2026

Kevin J

Operations Project CoordinatorEnvironmental Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“GoTo Meeting makes it easy for us to organize and attend our team meetings and with its excellent features, we are able to hold out team discussions smoothly.“

June 30, 2025

Cons

Zoom Workplace

Naya O

Graduate StudentHigher Education, 51 - 200 employeesUsed the software for: More than 2 years.

“The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants“

January 4, 2026

Jonathan N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need.“

November 27, 2025

GoTo Meeting

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Screen sharing is slow on slower connections when displaying graphics such as CAD files or blue-prints.“

July 5, 2025

BS

Bryan S

MgrHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Some users find GoToMeeting challenging for newcomers due to its limited video settings, which only offer basic virtual backgrounds and blurring.“

September 23, 2024

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from meeting software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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