# Zoom Workplace vs GoTo Webinar: Features and Cost Comparison 2026 | Capterra > Zoom Workplace vs GoTo Webinar: Which webinar tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/144037-163335/Zoom-Video-Conferencing-vs-GoToWebinar --- # Zoom Workplace vs GoTo Webinar Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoom WorkplaceGoTo Webinar2/4 selected [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[4.5 (2073)](https://www.capterra.com/p/163335/GoToWebinar/reviews/) [## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [## GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)[4.5 (2073)](https://www.capterra.com/p/163335/GoToWebinar/reviews/) Starting Price $14.99/month Starting Price $14.99/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Starting Price $59.00/month Starting Price $59.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [14,573 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Positive 13,949 Neutral 538 Negative 86 Positive 13,949 Neutral 538 Negative 86 Reviews Sentiment Based on [2,073 reviews](https://www.capterra.com/p/163335/GoToWebinar/reviews/) Positive 1,910 Neutral 133 Negative 30 Positive 1,910 Neutral 133 Negative 30 Best for (according to reviews) - **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively. - **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector. - **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities. Best for (according to reviews) - **Business size**: Small businesses account for 1,325 reviews (64%), demonstrating broad uptake among this segment compared to enterprise and midsize organizations. - **Industry**: Computer software, IT services, and marketing industries collectively represent 20% of reviews, indicating diverse adoption across technology and marketing sectors. - **Use cases**: Webinars (59%), online meetings (36%), and training (35%) are the main applications, highlighting strong usage for virtual events and collaboration. ## Not a match? Find software alternatives tailored to your priorities. 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Reviewers highlight its value for small businesses and individuals due to its flexible free version, while they note its mobile access and file sharing support productivity on the go. However, users mention occasional technical issues and limitations with the free plan. GoTo Webinar GoTo Webinar reviewers consider it ideal for hosting and managing large-scale webinars and virtual events, citing its comprehensive tools for engaging participants and distributing materials. Users value its cost-effectiveness for larger organizations, especially with the inclusion of GoToMeeting, and find its mobile access reliable for joining events remotely. They mention, though, that the interface can be challenging and pricing may be high for smaller teams. ## Features comparison When comparing Zoom Workplace and GoTo Webinar in the webinar space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 25,153 reviews from Webinar users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Zoom Workplace 90%Fit High performer Feature ratings Screen Sharing 4.7 Live Chat 4.6 Mobile Access 4.6 File Sharing 4.3 GoTo Webinar 80%Fit Feature ratings Screen Sharing 4.5 Live Chat 4.4 Mobile Access 4.4 File Sharing 4.4 Screen Sharing 4.7 (2888) 4.5 (290) Users appreciate the simplicity and versatility of screen sharing in Zoom Workplace, noting its ability to share the entire screen or specific windows. They find it essential for virtual classrooms, troubleshooting, and collaborative work, saying that it offers clear icons and easy controls. However, some users mention occasional audio sync issues. GoTo Webinar users value the smooth screen sharing experience, which they say is crucial for presenting slides, videos, and software demonstrations. They highlight the ease of use and the ability to share content directly with attendees. Overall, users find Zoom Workplace's screen sharing versatile and reliable, while they appreciate GoTo Webinar's smooth and straightforward functionality. Live Chat 4.6 (1295) 4.4 (165) Reviewers find Zoom Workplace's live chat feature useful for real-time communication during meetings, allowing private and group messaging. They appreciate its role in reducing email exchanges and facilitating side conversations. However, some users find it distracting or cumbersome on mobile devices. GoTo Webinar users value the live chat for Q&A sessions and real-time interaction with presenters. They mention its effectiveness in addressing questions and enhancing engagement, though some find the UI less intuitive. In general, users think Zoom Workplace's live chat is effective for team collaboration, while they find GoTo Webinar's live chat valuable for interactive webinars. Mobile Access 4.6 (2133) 4.4 (66) Zoom Workplace users appreciate the convenience of mobile access, which they say allows them to join meetings and collaborate from anywhere. They find it enhances productivity and flexibility, especially for those frequently on the go. Some users mention occasional difficulties with mobile tools. GoTo Webinar users also value mobile access, noting its ease of use and good audio-video quality. They find it useful for joining webinars while traveling or away from their desks. Overall, users value both platforms for their mobile access capabilities, mentioning that Zoom Workplace enhances productivity on the go, while they say GoTo Webinar offers easy and reliable mobile participation. File Sharing 4.3 (1311) 4.4 (98) Zoom Workplace users find file sharing essential for quick and efficient collaboration during meetings. They appreciate the integration with various file-sharing services and the ability to share files directly in the chat. However, some users report occasional difficulties with the feature. GoTo Webinar users value file sharing for its ability to upload and share documents directly within the platform, saying that it makes it easy for participants to access materials. They find it particularly useful for distributing handouts and study materials. Overall, users think Zoom Workplace's file sharing is essential for collaboration, while they find GoTo Webinar's file sharing convenient for distributing materials during webinars. ## Pricing comparison ### Starting prices Zoom Workplace $14.99 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/) GoTo Webinar $59.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/163335/GoToWebinar/pricing/) ### Value-for-money analysis 4.5 (14573) 4.3 (2073) An exploration of what reviewers say about both Zoom Workplace's and GoTo Webinar's value for money finds that Zoom Workplace reviewers see it as a flexible and scalable solution with a useful free version, while GoTo Webinar reviewers comment on its cost-effectiveness for larger organizations and its comprehensive feature set. Reviewers find that Zoom Workplace offers good value for money, especially for small businesses and individuals, with its free version allowing 40-minute meetings for up to 100 participants. They appreciate its scalability, security, and the ability to bundle services, though some note that the subscription costs can be high and the free version's time limit is restrictive. Users also mention that competitors like Google Meet offer similar features at no extra cost. As for GoTo Webinar, reviewers appreciate its cost-effectiveness for larger organizations, citing significant savings on training and support costs. They value its comprehensive features and the inclusion of GoToMeeting at no additional cost. However, some users feel that the pricing is high, especially for small businesses and those with limited budgets. They also mention that the subscription tiers can be confusing and that there are more affordable alternatives available. ## How does the user experience compare on Zoom Workplace vs GoTo Webinar? ### Overall rating 4.6 (14573) 4.5 (2073) ### User interface Zoom Workplace GoTo Webinar ### Customer service and support Zoom Workplace Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat GoTo Webinar Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Zoom Workplace vs GoTo Webinar Both Zoom Workplace and GoTo Webinar have been reviewed by verified reviewers on Capterra. See what real users say about their experiences with Zoom Workplace and GoTo Webinar to help you pick the tool that best fits your needs. Users appreciate Zoom Workplace for its versatile meeting features, including easy scheduling, screen sharing, and integration with tools like Gmail and Calendly. They also value its comprehensive video conferencing capabilities, which include chat, file sharing, and collaboration tools. Additionally, they find the screen sharing feature to be highly effective for presentations and real-time collaboration. When it comes to GoTo Webinar, reviewers highlight its robust tools for hosting webinars, managing large online events, and engaging with participants. They also appreciate its user-friendly online meeting features and the ability to host large virtual events with ease. When it comes to cons, Zoom Workplace users mention issues with video calls, such as occasional freezes and audio-video sync problems. They also report software glitches and connection stability issues. As for GoTo Webinar, users note challenges with the user interface and support, as well as the high pricing. They also experience difficulties with audio control during webinars. \[[2](#source-item-2)\] Pros Zoom Workplace KK Kanika K Technical AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records.“ April 17, 2026 VW Victoria W COTAMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your microphone if there is a lot of background noise.“ November 17, 2025 GoTo Webinar DD Doris D Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “Scheduling webinars for new hires is among the vital benefits that I realize with GoTo Webinar currently.“ January 15, 2026 DD Doris D Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “Running polls and Q&A is another thing that I like since it allows me to get customer feedback.“ January 15, 2026 Cons Zoom Workplace Naya O Graduate StudentHigher Education, 51 - 200 employeesUsed the software for: More than 2 years. “The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants“ January 4, 2026 Jonathan N Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years. “We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need.“ November 27, 2025 GoTo Webinar Alyssa C Director of Professional DevelopmentInsurance, 2 - 10 employeesUsed the software for: More than 2 years. “I also frequently have to field calls and emails during the beginning of the webinar for registrants that don't have their link to join.“ July 31, 2023 Jb James b executive director Civic & Social Organization, 51 - 200 employeesUsed the software for: 1-2 years. “The application is a bit expensive basically to small and startup businesses due to monthly payments in addition to buying internet bundles“ August 12, 2023 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from webinar software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. 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