--- title: "Zoom Workplace vs Microsoft Teams: Features and Cost Comparison 2026 | Capterra" description: "Zoom Workplace vs Microsoft Teams: Which video conferencing tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision." source_url: "https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams" page_type: "comparison" language: "en" --- # Zoom Workplace vs Microsoft Teams Features and Cost Comparison Last updated August 27th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoom WorkplaceMicrosoft Teams2/4 selected [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14670)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11143)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) [## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14670)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11143)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting Price $14.99/month Starting Price $14.99/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Starting Price $4.00/month Starting Price $4.00/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [14,670 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Positive 14,040 Neutral 544 Negative 86 Positive 14,040 Neutral 544 Negative 86 Reviews Sentiment Based on [11,143 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Positive 10,075 Neutral 864 Negative 204 Positive 10,075 Neutral 864 Negative 204 Best for (according to reviews) - **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively. - **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector. - **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities. Best for (according to reviews) - **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes. - **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors. - **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bitrix24 4.2 (1,003) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### Slack 4.7 (24,189) * * * Starting Price $8.75 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Asana 4.5 (13,660) * * * Starting Price $10.99 Per User,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ### FreeConferenceCall.com 4.5 (376) * * * Starting Price $3.95 Flat Rate,Per Month Free Trial Free Version * * * User rating 92% of reviewers rated it above 4 stars * * * ## Reviewer verdict Zoom Workplace Zoom Workplace users find it best for high-quality video conferencing, large webinars, and flexible screen sharing, appreciating its user-friendly interface and integrations with tools like Google Calendar, Outlook, and Slack. Reviewers value its scalability and free plan for remote meetings, though they mention occasional technical glitches and limitations with the free version. Microsoft Teams Microsoft Teams users consider it ideal for team collaboration and real-time document editing, citing its strong integration with Microsoft 365 apps like SharePoint, Excel, and Word. Reviewers highlight its value for organizations already using Office 365, noting its collaborative tools and device switching, though they mention some performance and chat management issues. ## Features comparison When comparing Zoom Workplace and Microsoft Teams in the meeting space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 15,522 reviews from Video Conferencing users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Zoom Workplace 94%Fit High performer Feature ratings Video Conferencing 4.7 Screen Sharing 4.7 Mobile Access 4.6 File Sharing 4.3 Microsoft Teams 94%Fit Feature ratings Video Conferencing 4.6 Screen Sharing 4.5 Mobile Access 4.4 File Sharing 4.4 Video Conferencing 4.7 (2746) 4.6 (2587) Zoom Workplace users appreciate its high-quality video and audio, which they say enables smooth real-time communication and effective collaboration. They value its ability to handle large audiences, host webinars, and provide features like breakout rooms and Q&A sessions. However, some users report occasional glitches and issues with the camera or microphone. Microsoft Teams users, on the other hand, find its video conferencing feature valuable for hosting and joining virtual meetings with video and audio capabilities. They appreciate its integration features and the ability to handle large meetings, though some users mention occasional lags and connectivity issues. Overall, users find Zoom Workplace's video conferencing feature reliable and versatile, while they value Microsoft Teams for its integration and ease of use. Screen Sharing 4.7 (2926) 4.5 (2596) Zoom Workplace users find the screen sharing feature simple and versatile, which they say allows them to share entire screens or specific windows easily. They appreciate its flexibility and the ability to share sound, which they say enhances collaboration. However, some users mention occasional audio issues. Microsoft Teams users also value the screen sharing feature, noting its importance for clear communication and collaboration. They appreciate the ability to share specific windows or applications and the control it offers during meetings. Some users, however, report issues with performance and user-friendliness. In summary, users find Zoom Workplace's screen sharing feature flexible and easy to use, while they appreciate Microsoft Teams for its collaborative tools and control options. Mobile Access 4.6 (2177) 4.4 (2531) Zoom Workplace users appreciate the convenience of mobile access, which they say allows them to join meetings and collaborate from anywhere, enhancing productivity and flexibility. They find it useful for staying connected while traveling or when away from their desktops. Some users, however, report difficulties with the mobile interface. Microsoft Teams users also value mobile access, highlighting its importance for staying connected and productive on the go. They appreciate the ability to switch between devices seamlessly and the app's compliance with security policies. Some users mention occasional performance issues. Overall, users find Zoom Workplace's mobile access feature convenient and flexible, while they value Microsoft Teams for its seamless device switching and security features. File Sharing 4.3 (1325) 4.4 (1906) Zoom Workplace users find the file sharing feature essential for quick and efficient transfer of records during meetings. They appreciate its integration with other file-sharing platforms and the ability to share various file formats. However, some users report occasional difficulties with file delivery. Microsoft Teams users, on the other hand, value the file sharing feature for its ease of use and real-time collaboration capabilities. They appreciate the integration with SharePoint and other Microsoft products, which they say enhances productivity. Some users, however, mention issues with file compatibility and access permissions. In general, users find Zoom Workplace's file sharing feature efficient and integrated, while they value Microsoft Teams for its real-time collaboration and integration with other Microsoft tools. ## Pricing comparison ### Starting prices Zoom Workplace $14.99 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/) Microsoft Teams $4.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/) ### Value-for-money analysis 4.5 (14670) 4.4 (11143) A dive into reviewer perceptions about the value for money of both Zoom Workplace and Microsoft Teams demonstrates that Zoom Workplace reviewers consider it to offer good quality for remote meetings, while Microsoft Teams reviewers comment on its integration with the Office 365 suite. Reviewers find Zoom Workplace to be a valuable tool for remote meetings, highlighting its free version that supports up to 100 participants for 40 minutes. They appreciate its scalability, security, and ease of use. However, some users mention that the subscription cost can be high, and the free version's time limit can be restrictive, necessitating frequent rejoining for longer meetings. When it comes to Microsoft Teams, reviewers appreciate its inclusion in the Office 365 subscription, which they say makes it cost-effective for organizations already using Microsoft's ecosystem. They value its extensive features, including integration with other Microsoft tools and third-party applications. However, some users note that the licensing costs can be high for small businesses, and the platform can be resource-intensive, impacting performance on lower-end devices. ## Integrations Popular Integrations Compare available integrations between Zoom Workplace and Microsoft Teams. ### Box Zoom Workplace Microsoft Teams ### Asana Zoom Workplace Microsoft Teams ### HubSpot Marketing Hub Zoom Workplace Microsoft Teams ### Jira Zoom Workplace Microsoft Teams ### Calendly Zoom Workplace Microsoft Teams ### Zapier Zoom Workplace Microsoft Teams ### Gong.io Zoom Workplace Microsoft Teams ### Microsoft Outlook Zoom Workplace Microsoft Teams Total Integrations 72 Google Calendar Users mention that they integrate Zoom Workplace with Google Calendar to schedule and manage meetings, which they say simplifies the process and provides timely reminders. Microsoft Teams Reviewers state that they use Zoom Workplace with Microsoft Teams for seamless virtual meetings, noting that it complements Teams' features and improves collaboration. Microsoft Outlook Users report that they use Zoom Workplace with Microsoft Outlook to schedule and send meeting invitations, which they indicate makes the process more efficient and integrated. Slack Reviewers say that they integrate Zoom Workplace with Slack for quick meeting setups, citing that it allows them to start or schedule Zoom calls directly from Slack channels. Gmail Users state that they use Zoom Workplace with Gmail for meeting notifications and scheduling, saying that it ensures smooth transitions and efficient communication. Zoom Workplace Integrations (72) - [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) - [Agentforce](https://www.capterra.com/p/10028966/Agentforce/) - [Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Ashby](https://www.capterra.com/p/10004338/Ashby/) - [Attention](https://www.capterra.com/p/10037773/Attention/) - [Avoma](https://www.capterra.com/p/198141/Avoma/) - [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) - [Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/) - [Box](https://www.capterra.com/p/148766/Box/) - [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) - [Calendar Scheduling Software for Teams](https://www.capterra.com/p/218248/Calendar/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [CampusCare](https://www.capterra.com/p/175717/CampusCare/) - [ChatGPT](https://www.capterra.com/p/169138/Wenduct-and-Wenpipe/) - [Clari](https://www.capterra.com/p/194117/Wingman/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [Customer.io](https://www.capterra.com/p/174023/Customer-io/) - [Descript](https://www.capterra.com/p/230702/Descript/) - [DeskTime](https://www.capterra.com/p/168660/DeskTime/) - [Discord](https://www.capterra.com/p/240238/Discord/) - [Fantastical](https://www.capterra.com/p/210207/Fantastical/) - [Fathom](https://www.capterra.com/p/255351/Fathom-Analytics/) - [Fathom](https://www.capterra.com/p/276054/Fathom/) - [Fireflies](https://www.capterra.com/p/197037/Fireflies/) - [Freshsales](https://www.capterra.com/p/155563/Freshsales/) - [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) - [Gong.io](https://www.capterra.com/p/157969/Gong-io/) - [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) - [Google Translate](https://www.capterra.com/p/230852/Google-Translate/) - [Google Workspace](https://www.capterra.com/p/127909/SmartManager-System/) - [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) - [Guru](https://www.capterra.com/p/224830/Guru/) - [Hireology](https://www.capterra.com/p/224301/Hireology/) - [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) - [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) - [HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/) - [IntakeQ](https://www.capterra.com/p/147369/IntakeQ-Online-Intake-Forms/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [JobDiva](https://www.capterra.com/p/129831/JobDiva/) - [KingAsterisk Contact Center Software](https://www.capterra.com/p/10022439/KingAsterisk-Call-Center-Dialer/) - [Krisp](https://www.capterra.com/p/76933/Krisp/) - [Loom](https://www.capterra.com/p/191187/Loom/) - [Mentimeter](https://www.capterra.com/p/160936/Mentimeter/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) - [Microsoft Project Server Subscription Edition](https://www.capterra.com/p/238840/Project-Server/) - [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) - [Mindtickle](https://www.capterra.com/p/129616/MindTickle/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [OBS Studio](https://www.capterra.com/p/164144/OBS/) - [Okta](https://www.capterra.com/p/119653/Okta/) - [Oracle Documaker Enterprise Edition](https://www.capterra.com/p/124672/Documaker/) - [Orderful](https://www.capterra.com/p/191612/Orderful/) - [Otter.ai](https://www.capterra.com/p/202799/Otter/) - [Outreach](https://www.capterra.com/p/159318/Outreach/) - [Rally UXR](https://www.capterra.com/p/10019356/Rally/) - [Retell AI](https://www.capterra.com/p/10026733/Retell-AI/) - [Salesloft](https://www.capterra.com/p/157977/Salesloft/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Teamup](https://www.capterra.com/p/151724/teamup/) - [TopClass](https://www.capterra.com/p/10028210/TopClass/) - [Upheal](https://www.capterra.com/p/10019262/Upheal/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Total Integrations 183 Microsoft SharePoint Users report that they integrate SharePoint with Teams for file sharing, document collaboration, organizing project-specific pages, and accessing a centralized document repository. Microsoft Excel Reviewers state that they use Excel with Teams for sharing, editing, and collaborating on spreadsheets, which they say enhances data management and real-time collaboration. Microsoft Word Users mention that they integrate Word with Teams for sharing, editing, and collaborating on documents, noting that it facilitates real-time updates and efficient teamwork. Microsoft PowerPoint Reviewers report that they use PowerPoint with Teams for creating, sharing, and presenting slides during meetings, which they indicate enhances remote collaboration and training sessions. Microsoft OneNote Users say that they use OneNote with Teams for taking and sharing meeting notes, citing that it helps in organizing information and maintaining documentation within team channels. Microsoft Teams Integrations (183) - [8x8 Work](https://www.capterra.com/p/187525/Virtual-Office/) - [absentify](https://www.capterra.com/p/268414/absentify/) - [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) - [ADP GlobalView Payroll](https://www.capterra.com/p/209686/ADP-Globalview-Payroll/) - [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) - [Airtable](https://www.capterra.com/p/146652/Airtable/) - [Amazon Aurora](https://www.capterra.com/p/199608/Aurora/) - [Amazon EC2](https://www.capterra.com/p/219781/EC2/) - [Amazon QuickSight](https://www.capterra.com/p/169810/Quicksight/) - [Amazon RDS](https://www.capterra.com/p/192201/Amazon-RDS/) - [Amazon Redshift](https://www.capterra.com/p/227349/Amazon-Redshift/) - [Ansible Automation Platform](https://www.capterra.com/p/206320/Ansible-Automation-Platform/) - [Apollo.io](https://www.capterra.com/p/158696/Apollo/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [Atlan](https://www.capterra.com/p/185548/Atlan/) - [Atlas](https://www.capterra.com/p/10014349/Atlas/) - [AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) - [AWS Lambda](https://www.capterra.com/p/211010/AWS-Lambda/) - [Azure Databricks](https://www.capterra.com/p/246719/Azure-Databricks/) - [Azure DevOps](https://www.capterra.com/p/170547/VSTS-DevOps/) - [Azure DevOps Server](https://www.capterra.com/p/177262/Team-Foundation-Server/) - [BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/) - [BigQuery](https://www.capterra.com/p/268689/Google-Cloud-BigQuery/) - [Box](https://www.capterra.com/p/148766/Box/) - [Calendar Scheduling Software for Teams](https://www.capterra.com/p/218248/Calendar/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [Canvas](https://www.capterra.com/p/127214/CANVAS/) - [ChatGPT](https://www.capterra.com/p/169138/Wenduct-and-Wenpipe/) - [Cigati Gmail Backup Tool](https://www.capterra.com/p/10022737/Cigati-Gmail-Backup-Tool/) - [Claude](https://www.capterra.com/p/10011218/Claude/) - 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[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/) - [Microsoft Power Apps](https://www.capterra.com/p/228526/Microsoft-Power-Apps/) - [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) - [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) - [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/) - [Microsoft Project Server Subscription Edition](https://www.capterra.com/p/238840/Project-Server/) - [Microsoft Sentinel](https://www.capterra.com/p/219068/Azure-Sentinel/) - [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) - [Microsoft Whiteboard](https://www.capterra.com/p/203470/Microsoft-Whiteboard/) - [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) - [MicroStation](https://www.capterra.com/p/192416/MicroStation/) - [Miro](https://www.capterra.com/p/128955/Miro/) - [monday AI Work Platform](https://www.capterra.com/p/249492/Woodstock-Optimization-Studio/) - [Moveworks](https://www.capterra.com/p/206137/Moveworks-AI-Platform/) - [n8n embed](https://www.capterra.com/p/267441/n8n-embed/) - [Navisworks](https://www.capterra.com/p/233414/Navisworks/) - [net2phone](https://www.capterra.com/p/170370/Hosted-PBX/) - [Netskope One Platform](https://www.capterra.com/p/130671/Insightly/) - [NextGen Enterprise](https://www.capterra.com/p/228336/NextGen-Enterprise/) - [Nextiva](https://www.capterra.com/p/175788/Nextiva/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [OfficeSpace](https://www.capterra.com/p/117248/OfficeSpace-Software/) - [Okta](https://www.capterra.com/p/119653/Okta/) - [OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) - [Otter.ai](https://www.capterra.com/p/202799/Otter/) - [Outreach](https://www.capterra.com/p/159318/Outreach/) - [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) - [Password Safe](https://www.capterra.com/p/183456/Password-Safe/) - [Personio](https://www.capterra.com/p/158622/Personio/) - [PingFederate](https://www.capterra.com/p/17824/PingFederate/) - [Polly](https://www.capterra.com/p/220058/Polly/) - [Qase](https://www.capterra.com/p/200155/Qase/) - [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/) - [RingCentral Video](https://www.capterra.com/p/124580/RingCentral-Meetings/) - [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) - [Roomzey](https://www.capterra.com/p/10038090/Roomzey/) - [Rubrik](https://www.capterra.com/p/148206/Rubrik/) - [SailPoint](https://www.capterra.com/p/130835/IdentityIQ/) - [Salesloft](https://www.capterra.com/p/157977/Salesloft/) - [SAP Signavio](https://www.capterra.com/p/137139/Signavio/) - [Sentry](https://www.capterra.com/p/166136/Sentry/) - [ServiceNow IT Service Management](https://www.capterra.com/p/152874/ServiceNow-Knowledge-Management/) - [ShipBob](https://www.capterra.com/p/166529/ShipBob/) - [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) - [Simplesat](https://www.capterra.com/p/177336/Simplesat/) - [SL Professional](https://www.capterra.com/p/248755/SL-PRO/) - [SL-GMS](https://www.capterra.com/p/10008751/SL-Graphical-Modeling-Software-SL-GMS/) - [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) - [SmartWinnr](https://www.capterra.com/p/228153/SmartWinnr/) - [SonarQube](https://www.capterra.com/p/210481/SonarQube/) - [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/) - [Squirrel](https://www.capterra.com/p/10021718/Squirrel/) - [StatPro Revolution](https://www.capterra.com/p/80814/StatPro-Revolution/) - [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/) - [Syncro](https://www.capterra.com/p/207618/Syncro/) - [Tableau](https://www.capterra.com/p/208764/Tableau/) - [TimeTrex](https://www.capterra.com/p/67868/TimeTrex/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [TradeTapp](https://www.capterra.com/p/237899/TradeTapp/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [UiPath Agentic Automation](https://www.capterra.com/p/10009660/PDFix-Desktop-Lite/) - [Unily](https://www.capterra.com/p/153146/Unily/) - [Uptime.com](https://www.capterra.com/p/149314/Uptime/) - [Vacation Tracker](https://www.capterra.com/p/189276/Vacation-Tracker/) - [Verint Workforce Management](https://www.capterra.com/p/247639/Verint-Workforce-Management/) - [Visio](https://www.capterra.com/p/201133/Visio/) - [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) - [Wave](https://www.capterra.com/p/178021/Wave-Apps/) - [Webex Suite](https://www.capterra.com/p/237272/Webex/) - [Windows 11](https://www.capterra.com/p/251507/Windows-11/) - [Workai](https://www.capterra.com/p/241048/Workai/) - [Workato](https://www.capterra.com/p/148729/Workato/) - [Workday Benefits](https://www.capterra.com/p/10031423/Workday-Benefits/) - [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) - [Workday Learning](https://www.capterra.com/p/10032017/Workday-Learning/) - [Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/) - [Workday Talent Management](https://www.capterra.com/p/264765/Workday-Talent-Management/) - [Wrike](https://www.capterra.com/p/76113/Wrike/) - [Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/) - [Yeastar Linkus UC](https://www.capterra.com/p/192499/Yeastar-Linkus-Unified-Communications-App/) - [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) - [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) - [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Zoom Workplace vs Microsoft Teams? ### Overall rating 4.6 (14670) 4.5 (11143) ### User interface Zoom Workplace Microsoft Teams ### Customer service and support Zoom Workplace Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Microsoft Teams Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Zoom Workplace vs Microsoft Teams When it comes to meeting tools, Zoom Workplace and Microsoft Teams are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Zoom Workplace and Microsoft Teams to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Zoom Workplace for its robust meeting features, noting the ease of scheduling, screen sharing, and integration with tools like Google Calendar. They also value its video conferencing capabilities, highlighting the platform's user-friendly interface and high-quality video and audio. Additionally, reviewers find the screen sharing feature particularly useful for presentations and collaboration. At the same time, Microsoft Teams users praise its team collaboration tools, citing real-time document editing and integrated communication. They also commend its online meeting functionalities, such as scheduling and recording, and appreciate the advanced video conferencing features, including screen sharing and participant management. However, Zoom Workplace users report issues with video calls, mentioning occasional freezes and audio-video sync problems. They also experience software glitches and connection stability issues. Meanwhile, Microsoft Teams users find the chat functionality lacking, noting difficulties with notifications and managing chats. They also encounter problems with screen sharing and video calls, such as lag and audio issues. \[[2](#source-item-2)\] Pros Zoom Workplace KK Kanika K Technical AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records.“ April 17, 2026 KC Kevin C ResourcingInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time each week.“ June 2, 2026 Microsoft Teams Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years. “It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“ May 4, 2026 SA Samer A Open source contributorComputer Software, 10,001+ employeesUsed the software for: More than 2 years. “It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“ March 10, 2026 Cons Zoom Workplace Jakkie G Freelancer - using Zoom for Research and InterviewsArts and Crafts, Self-employedUsed the software for: More than 2 years. “Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance.“ May 27, 2026 VS Victoria S Customer Service officerFinancial Services, 501 - 1,000 employeesUsed the software for: More than 2 years. “Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally stripped-back design.“ July 13, 2026 Microsoft Teams TH Tom H Head of ResearchMarket Research, 11 - 50 employeesUsed the software for: 1-2 years. “I find the search function for historic chats isn't the most robust - could there be an AI type search which finds things even if the search term is a bit loose?“ June 20, 2026 FR France Jhannen R Front Desk RepresentativeMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “The app itself can be heavy on system resources, which sometimes causes lag during larger meetings. While the integration with Planner and Project is useful, Teams doesn’t quite match the depth of dedicated project management tools like Asana or Jira.“ July 1, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from video conferencing software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Popular comparisons - [Zoom Workplace vs Google Workspace](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace) - [Zoom Workplace vs Google Meet](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts) - [Zoom Workplace vs Slack](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing) - [Zoom Workplace vs GoTo Meeting](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting) - [Zoom Workplace vs Webex Suite](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) - [Microsoft Teams vs Google Workspace](https://www.capterra.com/compare/168668-247901/Microsoft-Teams-vs-Google-Workspace) - [Microsoft Teams vs Google Meet](https://www.capterra.com/compare/168668-176572/Microsoft-Teams-vs-Google-Hangouts) - [Microsoft Teams vs Slack](https://www.capterra.com/compare/135003-168668/Slack-vs-Microsoft-Teams) - [Microsoft Teams vs GoTo Meeting](https://www.capterra.com/compare/163332-168668/GoToMeeting-vs-Microsoft-Teams) - [Microsoft Teams vs Webex Suite](https://www.capterra.com/compare/168668-237272/Microsoft-Teams-vs-Webex)