# Zoom Workplace vs Microsoft Teams: Features and Cost Comparison 2026 | Capterra

> Zoom Workplace vs Microsoft Teams: Which meeting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams

---

# Zoom Workplace vs Microsoft Teams Features and Cost Comparison

Last updated April 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceMicrosoft Teams2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[## Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.5 (11010)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Starting Price

$14.99/month

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Starting Price

$4.00/month

Starting Price

$4.00/month

Value-for-Money

4.4

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [14,573 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Positive

13,949

Neutral

538

Negative

86

Positive

13,949

Neutral

538

Negative

86

Reviews Sentiment

Based on [11,010 reviews](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Positive

9,953

Neutral

858

Negative

199

Positive

9,953

Neutral

858

Negative

199

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively.
-   **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector.
-   **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities.

Best for (according to reviews)

-   **Business size**: Small businesses account for 50% of reviews (5,388), with enterprises and midsize businesses contributing 31% and 18%, demonstrating broad uptake across various organization sizes.
-   **Industry**: Information technology, computer software, and education management together represent 23% of reviews, indicating diverse adoption across tech and educational sectors.
-   **Use cases**: Meeting (69%), team communication (57%), and video conferencing (45%) are prominent, reflecting strong focus on collaboration and remote interaction.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

Zoom Workplace

Zoom Workplace users find it best for high-quality video conferencing, large webinars, and flexible screen sharing, appreciating its user-friendly interface and integrations with tools like Google Calendar, Outlook, and Slack. Reviewers value its scalability and free plan for remote meetings, though they mention occasional technical glitches and limitations with the free version.

Microsoft Teams

Microsoft Teams users consider it ideal for team collaboration and real-time document editing, citing its strong integration with Microsoft 365 apps like SharePoint, Excel, and Word. Reviewers highlight its value for organizations already using Office 365, noting its collaborative tools and device switching, though they mention some performance and chat management issues.

## Features comparison

When comparing Zoom Workplace and Microsoft Teams in the meeting space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 45,884 reviews from Meeting users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Zoom Workplace

94%Fit

High performer

Feature ratings

Video Conferencing

4.7

Screen Sharing

4.7

Mobile Access

4.6

File Sharing

4.3

Microsoft Teams

93%Fit

Feature ratings

Video Conferencing

4.6

Screen Sharing

4.5

Mobile Access

4.4

File Sharing

4.4

Video Conferencing

4.7 (2701)

4.6 (2514)

Zoom Workplace users appreciate its high-quality video and audio, which they say enables smooth real-time communication and effective collaboration. They value its ability to handle large audiences, host webinars, and provide features like breakout rooms and Q&A sessions. However, some users report occasional glitches and issues with the camera or microphone. Microsoft Teams users, on the other hand, find its video conferencing feature valuable for hosting and joining virtual meetings with video and audio capabilities. They appreciate its integration features and the ability to handle large meetings, though some users mention occasional lags and connectivity issues. Overall, users find Zoom Workplace's video conferencing feature reliable and versatile, while they value Microsoft Teams for its integration and ease of use.

Screen Sharing

4.7 (2888)

4.5 (2539)

Zoom Workplace users find the screen sharing feature simple and versatile, which they say allows them to share entire screens or specific windows easily. They appreciate its flexibility and the ability to share sound, which they say enhances collaboration. However, some users mention occasional audio issues. Microsoft Teams users also value the screen sharing feature, noting its importance for clear communication and collaboration. They appreciate the ability to share specific windows or applications and the control it offers during meetings. Some users, however, report issues with performance and user-friendliness. In summary, users find Zoom Workplace's screen sharing feature flexible and easy to use, while they appreciate Microsoft Teams for its collaborative tools and control options.

Mobile Access

4.6 (2133)

4.4 (2469)

Zoom Workplace users appreciate the convenience of mobile access, which they say allows them to join meetings and collaborate from anywhere, enhancing productivity and flexibility. They find it useful for staying connected while traveling or when away from their desktops. Some users, however, report difficulties with the mobile interface. Microsoft Teams users also value mobile access, highlighting its importance for staying connected and productive on the go. They appreciate the ability to switch between devices seamlessly and the app's compliance with security policies. Some users mention occasional performance issues. Overall, users find Zoom Workplace's mobile access feature convenient and flexible, while they value Microsoft Teams for its seamless device switching and security features.

File Sharing

4.3 (1311)

4.4 (1858)

Zoom Workplace users find the file sharing feature essential for quick and efficient transfer of records during meetings. They appreciate its integration with other file-sharing platforms and the ability to share various file formats. However, some users report occasional difficulties with file delivery. Microsoft Teams users, on the other hand, value the file sharing feature for its ease of use and real-time collaboration capabilities. They appreciate the integration with SharePoint and other Microsoft products, which they say enhances productivity. Some users, however, mention issues with file compatibility and access permissions. In general, users find Zoom Workplace's file sharing feature efficient and integrated, while they value Microsoft Teams for its real-time collaboration and integration with other Microsoft tools.

## Pricing comparison

### Starting prices

Zoom Workplace

$14.99

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/)

Microsoft Teams

$4.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/168668/Microsoft-Teams/pricing/)

### Value-for-money analysis

4.5 (14573)

4.4 (11010)

A dive into reviewer perceptions about the value for money of both Zoom Workplace and Microsoft Teams demonstrates that Zoom Workplace reviewers consider it to offer good quality for remote meetings, while Microsoft Teams reviewers comment on its integration with the Office 365 suite. Reviewers find Zoom Workplace to be a valuable tool for remote meetings, highlighting its free version that supports up to 100 participants for 40 minutes. They appreciate its scalability, security, and ease of use. However, some users mention that the subscription cost can be high, and the free version's time limit can be restrictive, necessitating frequent rejoining for longer meetings. When it comes to Microsoft Teams, reviewers appreciate its inclusion in the Office 365 subscription, which they say makes it cost-effective for organizations already using Microsoft's ecosystem. They value its extensive features, including integration with other Microsoft tools and third-party applications. However, some users note that the licensing costs can be high for small businesses, and the platform can be resource-intensive, impacting performance on lower-end devices.

## Integrations

Popular Integrations

Compare available integrations between Zoom Workplace and Microsoft Teams.

### Asana

Zoom Workplace

Microsoft Teams

### Jira

Zoom Workplace

Microsoft Teams

### Calendly

Zoom Workplace

Microsoft Teams

### Microsoft Outlook

Zoom Workplace

Microsoft Teams

### Trello

Zoom Workplace

Microsoft Teams

### Google Calendar

Zoom Workplace

Microsoft Teams

### Microsoft 365

Zoom Workplace

Microsoft Teams

### Zendesk Suite

Zoom Workplace

Microsoft Teams

Total Integrations

58

Google Calendar

Users mention that they integrate Zoom Workplace with Google Calendar to schedule and manage meetings, which they say simplifies the process and provides timely reminders.

Microsoft Teams

Reviewers state that they use Zoom Workplace with Microsoft Teams for seamless virtual meetings, noting that it complements Teams' features and improves collaboration.

Microsoft Outlook

Users report that they use Zoom Workplace with Microsoft Outlook to schedule and send meeting invitations, which they indicate makes the process more efficient and integrated.

Slack

Reviewers say that they integrate Zoom Workplace with Slack for quick meeting setups, citing that it allows them to start or schedule Zoom calls directly from Slack channels.

Gmail

Users state that they use Zoom Workplace with Gmail for meeting notifications and scheduling, saying that it ensures smooth transitions and efficient communication.

Zoom Workplace Integrations (58)

-   [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [appointlet](https://www.capterra.com/p/143051/appointlet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)
-   [Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canvas](https://www.capterra.com/p/127214/CANVAS/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Gong.io](https://www.capterra.com/p/157969/Gong-io/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Kaltura Video Platform](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)
-   [Keap](https://www.capterra.com/p/76390/Infusionsoft/)
-   [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)
-   [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)
-   [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Moodle](https://www.capterra.com/p/80691/Moodle/)
-   [New Relic](https://www.capterra.com/p/118128/New-Relic/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Panopto](https://www.capterra.com/p/149878/Panopto/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Redbooth](https://www.capterra.com/p/114953/Redbooth/)
-   [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Schoology](https://www.capterra.com/p/128481/Schoology/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Statuspage](https://www.capterra.com/p/177360/Statuspage/)
-   [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Trint](https://www.capterra.com/p/179896/Trint/)
-   [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)
-   [YouTube](https://www.capterra.com/p/237905/YouTube/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Total Integrations

59

Microsoft SharePoint

Users report that they integrate SharePoint with Teams for file sharing, document collaboration, organizing project-specific pages, and accessing a centralized document repository.

Microsoft Excel

Reviewers state that they use Excel with Teams for sharing, editing, and collaborating on spreadsheets, which they say enhances data management and real-time collaboration.

Microsoft Word

Users mention that they integrate Word with Teams for sharing, editing, and collaborating on documents, noting that it facilitates real-time updates and efficient teamwork.

Microsoft PowerPoint

Reviewers report that they use PowerPoint with Teams for creating, sharing, and presenting slides during meetings, which they indicate enhances remote collaboration and training sessions.

Microsoft OneNote

Users say that they use OneNote with Teams for taking and sharing meeting notes, citing that it helps in organizing information and maintaining documentation within team channels.

Microsoft Teams Integrations (59)

-   [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Assembly](https://www.capterra.com/p/214210/Assembly/)
-   [Axonify](https://www.capterra.com/p/130669/Axonify/)
-   [Booking](https://www.capterra.com/p/106408/Booking/)
-   [Calendar Pro](https://www.capterra.com/p/183497/The-Calendar-Pro/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [Claude](https://www.capterra.com/p/10011218/Claude/)
-   [Copilot](https://www.capterra.com/p/190435/CoPilot/)
-   [Copilot](https://www.capterra.com/p/255199/Copilot/)
-   [Desk](https://www.capterra.com/p/10021130/Desk/)
-   [Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/)
-   [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Fireflies](https://www.capterra.com/p/197037/Fireflies/)
-   [Foxit PDF Editor](https://www.capterra.com/p/249044/Foxit-PDF-Editor/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Hootsuite](https://www.capterra.com/p/121701/HootSuite/)
-   [Hub](https://www.capterra.com/p/167289/Hub/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Kahoot!](https://www.capterra.com/p/156399/Kahoot/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Maestro](https://www.capterra.com/p/173124/Maestro/)
-   [Maestro](https://www.capterra.com/p/36429/RapidResponse/)
-   [Maestro](https://www.capterra.com/p/119493/Maestro/)
-   [Maestro](https://www.capterra.com/p/218473/Maestro/)
-   [Maestro](https://www.capterra.com/p/232824/Maestro/)
-   [Maestro\*ERP](https://www.capterra.com/p/83238/Maestro-Solutions/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Planner](https://www.capterra.com/p/227201/Microsoft-Planner/)
-   [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)
-   [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)
-   [Microsoft Visual Studio](https://www.capterra.com/p/80230/microsoft-visual-studio/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [MindManager](https://www.capterra.com/p/31776/MindManager/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [monday.com](https://www.capterra.com/p/147657/monday-com/)
-   [Office](https://www.capterra.com/p/248807/Office/)
-   [OneDrive](https://www.capterra.com/p/161304/OneDrive/)
-   [Rea](https://www.capterra.com/p/205385/Rea/)
-   [Slido](https://www.capterra.com/p/154051/Slido/)
-   [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)
-   [Spot](https://www.capterra.com/p/194681/Spot/)
-   [Templafy](https://www.capterra.com/p/154533/Templafy/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Turn](https://www.capterra.com/p/248205/Turn/)
-   [Wrike](https://www.capterra.com/p/76113/Wrike/)
-   [YouTube](https://www.capterra.com/p/237905/YouTube/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Zoom Workplace vs Microsoft Teams?

### Overall rating

4.6 (14573)

4.5 (11010)

### User interface

Zoom Workplace

Microsoft Teams

### Customer service and support

Zoom Workplace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Microsoft Teams

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Zoom Workplace vs Microsoft Teams

When it comes to meeting tools, Zoom Workplace and Microsoft Teams are two options that have been reviewed on Capterra by verified reviewers. Explore the experiences our reviewers have shared about Zoom Workplace and Microsoft Teams to see how they stack up against one another and pick the one that would best fit your needs. Users appreciate Zoom Workplace for its robust meeting features, noting the ease of scheduling, screen sharing, and integration with tools like Google Calendar. They also value its video conferencing capabilities, highlighting the platform's user-friendly interface and high-quality video and audio. Additionally, reviewers find the screen sharing feature particularly useful for presentations and collaboration. At the same time, Microsoft Teams users praise its team collaboration tools, citing real-time document editing and integrated communication. They also commend its online meeting functionalities, such as scheduling and recording, and appreciate the advanced video conferencing features, including screen sharing and participant management. However, Zoom Workplace users report issues with video calls, mentioning occasional freezes and audio-video sync problems. They also experience software glitches and connection stability issues. Meanwhile, Microsoft Teams users find the chat functionality lacking, noting difficulties with notifications and managing chats. They also encounter problems with screen sharing and video calls, such as lag and audio issues. \[[2](#source-item-2)\]

Pros

Zoom Workplace

KK

Kanika K

Technical AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records.“

April 17, 2026

VW

Victoria W

COTAMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years.

“We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your microphone if there is a lot of background noise.“

November 17, 2025

Microsoft Teams

Yugma S

Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: More than 2 years.

“It has helped me in centralizing chat, call, meeting notes, screen share with cross functional teams mainly clients and distant team members.“

May 4, 2026

SA

Samer A

Open source contributorComputer Software, 10,001+ employeesUsed the software for: More than 2 years.

“It is a bit complex to customise and record the meetings and videos, while it is so helpful to cover all forms of communication, I look forward to connect tit to virtual reality meetings and adding support to that meeting format.“

March 10, 2026

Cons

Zoom Workplace

Naya O

Graduate StudentHigher Education, 51 - 200 employeesUsed the software for: More than 2 years.

“The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants“

January 4, 2026

Jonathan N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need.“

November 27, 2025

Microsoft Teams

CP

CANDICE P

Account's officerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: More than 2 years.

“Notifications could also get a bit chaotic messages popping up in different places, or alerts not syncing the way you expected. And even though Teams is meant to simplify communication, some features felt buried or overly complicated, especially when you just wanted a straightforward way to find a file or revisit a conversation.“

January 4, 2026

Denis M

RecruiterFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years.

“It gets the job done for basic corporate communication, but the constant lag and heavy RAM usage get annoying fast. If I just need to jump on a quick, stable video call with a client, I will almost always choose Google Meet over this.“

April 28, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from meeting software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

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