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Zoom Workplace vs Microsoft Teams: Which is a better fit?

Updated on February 9th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 9,123 reviews from Meeting users.
% Fit
Missing features
Feature ratings
Single Sign On
4.6
Communication Management
4.5
Video Conferencing
4.7
Minutes Management
NA
Screen Sharing
4.7
% Fit
Missing features
Feature ratings
Single Sign On
NA
Communication Management
4.5
Video Conferencing
4.6
Minutes Management
NA
Screen Sharing
4.6
User satisfaction
4.6
User reviews14,179
Ease of use
4.6
Functionality
4.5
Value for money
4.5
Customer support
4.4
4.5
User reviews9,835
Ease of use
4.4
Functionality
4.4
Value for money
4.4
Customer support
4.2
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-999443ee-7396-47ee-1e96-08dced758cf4
Jose L
Salesman - Engineer
5.0

Jose: My name is Jose. I'm an inside salesman for a top industrial distributor company for any sort of industrial parts, and I would rate Zoom Workplace five out of five. Besides Zoom Workplace, I don't think I've ever really used any other one. I've used FaceTime, Skype, but doesn't really compare to the capabilities Zoom Workplace has. The reason why we choose to stick with Zoom Workplace, it makes it really easy to do remote work. So just recently, we've implemented remote work and it just makes it really easy to communicate. You can mute people, you can type in the chat. Let's say you're on the go, you don't have to really be on the camera and you can even access it on your phone. So it just makes it really easy to communicate with the team and then just do remote work. I think it's really easy to get started with Zoom Workplace. You don't even really need an account to use it. It makes it easier to be able to log in and start meetings for next time, but if you want to make an account, you can make an account. You could start meetings. You could join meetings just based on a link. Pretty easy. Everything's there. You could just put help or it tells you whatever you need. And then it's just really easy. For anybody that's starting Zoom Workplace, I would recommend making an account with them just because it makes it easier for sometimes when you get sent a meeting and you don't have an account, you have to sign in again and again, or you have to join as a guest. And sometimes people don't know who you are, so they won't admit you into the meeting. If it just says, "Guest," nobody's going to admit somebody that says, "Guest," but if you put your name, make an account, then they know who you are and it makes it easier to access meetings. And then I would also recommend, basically, yeah, just make an account and then start meetings by yourself too. You can start meetings with friends. It doesn't really have to be for work, but with Zoom Workplace, it's great for work.

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video-9275d7d7-aa3c-463e-1e82-08dced758cf4
Rick N
Exec. Dir. Marketing and Technology
5.0

Rick: My name is Rick. I'm the executive director of Marketing and Technology for Chapel Hill Academy. I give Microsoft Teams a rating of 5 out of 5. Before Microsoft Teams, we didn't really have any sort of management software. We would just do things manually over email using on-device storage and using the phone to call people. We didn't really have an instant chat way to communicate with people instantly, or unified file storage or project management option. We chose Microsoft Teams because of its compatibility with the whole Microsoft ecosystem. We had been using Microsoft tools and apps previously, the Office Suite, OneDrive, or SkyDrive even before that, Outlook, et cetera. So it just seemed nice to have a unified experience and not have too many different systems that ended up being siloed, but something that's a unifying platform. Overall, it was a good experience getting started with Microsoft Teams. I will say as we continue to onboard new staff from time to time, it is a little bit of a learning curve, but Microsoft does provide some phenomenal resources to help get people started through their Microsoft Learn program and also through online videos that guide people to getting familiar with how to use Microsoft Teams. I would recommend for anyone considering Microsoft Teams, first of all, it's great. Definitely do it. But I think the key is just when you get started and onboarding, is to make sure you equip yourself with the proper training and understanding and organization of the platform, and then also carry that on to your team or staff so that everyone has a pleasant experience as they continue to grow and learn how to leverage and maximize teams to be more efficient.

How Capterra sources reviews
View all video reviews
User interface
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1 Video
168668 video thumbnail}
1 Video
144037
5 screenshots
168668
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Action Item Tracking
388
Important

Zoom Workplace

Top Features
29/39
  • Action Item Tracking
  • Agenda Management
  • Breakout Rooms
  • Lock Meetings
  • Meeting Notes
  • Meeting Preparation Tools
  • Minutes Management
  • Notes Management
  • Reporting/Analytics
  • Task Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Annotations
  • Attendee Management
  • Calendar Sync
  • Collaboration Tools
  • Communication Management
  • Customizable Branding
  • Document Management
  • File Sharing
  • HD Audio/Video
  • Host Controls
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Polls/Voting
  • Presentation Streaming
  • Private Chat
  • Recording
  • Reminders
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Surveys & Feedback
  • Third-Party Integrations
  • User Management
  • Video Conferencing
  • Video Layouts/Views
  • Virtual Backgrounds
See All features
Hide Meeting Software Features -

Microsoft Teams

25/39
Show Meeting Software Features +
Zoom Workplace
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Microsoft Teams
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Zoom Workplace
  • By Zoom Video Communications
  • Located in United States
  • Founded in 2011
Microsoft Teams
  • By Microsoft
  • Located in United States
  • Founded in 1975
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