# Compare Zoom Workplace vs Mural 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoom Workplace and Mural based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144037-171956/Zoom-Video-Conferencing-vs-Mural

---

# Zoom Workplace vs Mural Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceMural2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.5 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,624 reviews](#user-reviews)

Positive

13,998

Neutral

540

Negative

86

[## Mural](https://www.capterra.com/p/171956/Mural/)[4.5 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

Starting Price

$12.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [135 reviews](#user-reviews)

Positive

126

Neutral

7

Negative

2

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## Send this comparison chart to my inbox

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,087 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

61%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

4.3

Chat/Messaging

4.7

Assignment Management

NA

Document Storage

4.0

61%Fit

Missing features

Feature ratings

Secure Data Storage

4.7

File Management

3.7

Chat/Messaging

4.8

Assignment Management

NA

Document Storage

NA

User satisfaction

User satisfaction

4.6

User reviews[14,624](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.5

User reviews[135](https://www.capterra.com/p/171956/Mural/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$12Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Best for

Mural is enterprise-first, built for the strictest security standards and regulations. That's why 95% of the Fortune 100 consider Mural an essential part of their workflow.

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Jakkie G.

Freelancer - using Zoom for Research and Interviews

> "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557)

KC

Kevin C.

Resourcing

> "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten harder..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

CW

Clyde W.

System Administrator

> "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

EW

Emily W.

HR Manager

> "On the downside, some advanced features are limited to paid plans, and organizations requiring extensive project management or document collaboration may need to supplement Zoom with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my screen..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

Mailen G.

WSB

> "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

Jennifer B.

Owner

> "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672)

BR

Brendan R.

Workshop Manager

> "It is the gold standard for video conferencing, and the quality is consistently high. While it’s evolving into more than just a meeting tool, I mostly rely on it for seamless video calls and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169979)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

BR

Bradley R.

IT Director

> "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

ST

Shannon T.

Founder, Educator

> "I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see!"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7171801)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

NB

Nafula B.

Contract virtual assistant

> "It takes up a lot of computer memory, and at times the occasional lag during large group calls can be annoying."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169942)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace a..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

Sweety K.

Developer

> "The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

NO

Niamh O.

researcher

> "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

LC

Leziel C.

Dgroup Leader

> "What I did not like with Zoom is the participants window disappears when I need to share my screen."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7174696)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

RH

Rasel H.

Digital Marketing Specialist

> "Also, the 40-minute limit on the free version can be a bit disruptive for longer team discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

VR

Verified Reviewer

Freelancer

> "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a small..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

AS

Abby S.

Marketing Manager

> "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

BR

Bradley R.

IT Director

> "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

LM

Leanna M.

MT-BC, NMT-F, CTD

> "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317)

Ravish S.

graphic designer

> "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

AM

ANDREW M.

AGENCY PRINCIPAL

> "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774)

RH

Rasel H.

Digital Marketing Specialist

> "Features like screen sharing, virtual backgrounds, and meeting recording make team collaboration very smooth and efficient."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

VR

Verified Reviewer

Sales Specialist

> "I use features like screen sharing and meeting recording help improve productivity and my workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7159600)

Sam M.

CEO

> "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603)

MD

Maggie D.

Manager

> "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

JC

John C.

Graphic designer

> "It has many great features like sharing of screen, raising of hand,recording of meeting etc."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

KT

Keishla T.

Laah artist

> "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

SA

Samer A.

Open source contributor

> "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937)

VR

Verified Reviewer

Owner

> "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505)

BR

Bradley R.

IT Director

> "It reduced communication delays, improved team coordination, and made it easier to connect with clients and users regardless of location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

NL

Norm L.

Lawyer

> "It supports green screen and allows me to do my job remotely as a lawyer."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

BZ

Becky Z.

Analyst

> "I also really like being able to paste .svg files into the board to be infinitely zoomable."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___7014651)

SH

Sharon H.

Technical Writer

> "I would normally give five stars, but you guys keep moving functions and menu items around, which is BAD DESIGN."

[See full review](https://www.capterra.com/p/171956/Mural/#SoftwareAdvice___6750370)

MZ

Melissa Z.

HCD Instructor

> "I like the flexibility of the tool to manage my own work, collaborate, or facilitate workshops / sessions."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003)

SH

Sharon H.

Technical Writer

> "I train people in my org on how to use Mural, so I notice that things I have taught are now WRONG."

[See full review](https://www.capterra.com/p/171956/Mural/#SoftwareAdvice___6750370)

ML

Mor L.

Senior Presales Engineer

> "I loved the ease of inserting images and charts in the required size within the same board."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6637599)

BZ

Becky Z.

Analyst

> "Users find it difficult to navigate, particularly older folks."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___7014651)

Brandon E.

Sales Specialist

> "Capability to work together and workshop virtually with a large group of colleagues; and to replicate, in virtual form, the benefits..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4998882)

CB

Colin B.

Owner

> "The connector tool for joining shapes does not work very well when multiple people are in the same area - arrows tend to fly off in..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3834144)

JZ

Julie Z.

Conservation Specialist

> "There are many useful frameworks and templates available to organize your work. Since moving most work online, Mural has been a..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4974155)

PP

Paul P.

General Manager

> "Mural can be a bit difficult to navigate when you have a LOT of ideas plotted on the same “sheet”."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4232451)

Przemek P.

Lead, Infrastructure Specialist

> "Thanks to this, we can assimilate more information without confusion or getting tired because it is simply too much data. When we use..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6026407)

SS

Sarah S.

Director of Marketing

> "I don't love the provided templates; I typically end up using my own for simplicity."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3808999)

Przemek P.

Lead, Infrastructure Specialist

> "We can see live view of changes made on board; we can work with dashboard at the same time which is important in big teams."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6026407)

Andrew P.

Business Analyst

> "Management of multiple boards was sometimes clunky."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3651363)

MZ

Melissa Z.

HCD Instructor

> "I feel like becoming an expert user has transformed my daily work and my contribution to my team."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003)

LS

Lucy S.

Designer

> "Too many users can slow down the programme"

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3819783)

MZ

Melissa Z.

HCD Instructor

> "It truly enables everyone to have a voice and contribute in a meaningful way."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003)

VR

Verified Reviewer

Product Owner

> "It is not very intuitive as compared to desktop experience."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4718892)

MZ

Melissa Z.

HCD Instructor

> "The tool is always evolving and I enjoy trying expanded features and how easy it is to support onboarding others."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___6382003)

FS

Faye S.

Principal Consultant

> "The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time..."

[See full review](https://www.capterra.com/p/171956/Mural/#SoftwareAdvice___2323222)

GL

Gregory L.

Content strategist

> "I love how Mural helps the team make simultaneous comments, its versatility in using as an idea board; its ability to help us map an..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3682387)

GC

Gianluca C.

Designer

> "At the moment you cannot have a group of groups and that makes it harder to keep a logical architecture of the elements in a mural"

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2505880)

MN

Maryam N.

Marketing Coordinator

> "Mural's whiteboard gave us a lot of options, and we were able to work together as a group on several remote projects and finish..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4685130)

DO

Derek O.

Principal

> "Easy at first, but really not good for business processes and long term scalability"

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3576243)

CP

Carlos P.

QAE

> "Overall I think this is an effective virtual whiteboard, enhancing teamwork and creativity, but cost and offline limitations could be..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4929004)

AD

Alexandra D.

Project Manager & Owner

> "The pricing per team member is quite steep."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2944993)

Grace B.

Project Manager

> "It will help me develop affinity maps, user profiles, and user flows."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4987536)

GS

Gerry S.

Student

> "You will accidentally click on someone else's view and it will take you a second or two to figure out what you did. Once you figure..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2688385)

Katrina V.

Human Resources Generalist

> "Meeting attendees and organizers alike can utilize the chat feature to stay in touch."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___5019970)

GC

Gianluca C.

Designer

> "Also names should not be cut like they are now (the only way to see the full name is via the tooltip)"

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2505880)

LS

Lora S.

Civil Structural Engineer

> "Mural is one of the best whiteboards, as it is responsive, so we can participate remotely to complete the scheme that we are working..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4382533)

Z

ÖZen Ş.

PSPO

> "Many attendees were losing their focus and the meetings were transforming into inefficient gathering activities."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2596411)

JZ

Julie Z.

Conservation Specialist

> "Mural is my go-to tool for collaborating with groups online."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4974155)

Z

ÖZen Ş.

PSPO

> "Before Mural, longer online workshops were not effective."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2596411)

IHM

I Heng M.

Teacher

> "Mural is literally the one software product that I started using for remote learning but continue to use even when teaching in person..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___3685365)

DJ

Divya J.

UX Researcher

> "Zoom functionality is weird."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2749119)

MN

Maryam N.

Marketing Coordinator

> "The mural is also great for having ready-made templates for most types of diagrams and covering brainstorming needs."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4685130)

VR

Verified Reviewer

Programme Coordinator

> "Commands are not intuitive"

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2787405)

PP

Paul P.

General Manager

> "I find Mural to be a simple way to visually collaborate and map ideas (and their interconnectedness) across colleagues and..."

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___4232451)

VR

Verified Reviewer

Trainer

> "That you have to pay for the product-"

[See full review](https://www.capterra.com/p/171956/Mural/#Capterra___2824191)

[View Reviews](https://www.capterra.com/p/171956/Mural/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,624)

[Mural](https://www.capterra.com/p/171956/Mural/)

4.54 (135)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zoom Workplace

Top features

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Mural

20/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/171956/Mural/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

Mural is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mural

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

Mural

-   By Mural
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$14.99/month

Price

$4/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.54 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

vs

[SketchWow](https://www.capterra.com/p/10012993/SketchWow/)[4.88 (588)](https://www.capterra.com/p/10012993/SketchWow/reviews/)

$12/month

Price

$39/month

4.4

Features

4.7

4.4

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/171956-10012993/Mural-vs-SketchWow)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.54 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

vs

[Miro](https://www.capterra.com/p/128955/Miro/)[4.69 (1,692)](https://www.capterra.com/p/128955/Miro/reviews/)

$12/month

Price

$10/month

4.4

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/128955-171956/Miro-vs-Mural)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.54 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

vs

[Microsoft Whiteboard](https://www.capterra.com/p/203470/Microsoft-Whiteboard/)[4.42 (158)](https://www.capterra.com/p/203470/Microsoft-Whiteboard/reviews/)

$12/month

Price

Contact vendor for pricing

4.4

Features

4.2

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/171956-203470/Mural-vs-Microsoft-Whiteboard)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/)

$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.54 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

vs

[FigJam](https://www.capterra.com/p/265222/FigJam/)[4.76 (37)](https://www.capterra.com/p/265222/FigJam/reviews/)

$12/month

Price

$3/month

4.4

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/171956-265222/Mural-vs-FigJam)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.54 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

vs

[Lessonspace](https://www.capterra.com/p/214057/Lessonspace/)[4.53 (232)](https://www.capterra.com/p/214057/Lessonspace/reviews/)

$12/month

Price

$9/month

4.4

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/171956-214057/Mural-vs-Lessonspace)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Mural](https://www.capterra.com/p/171956/Mural/)[4.54 (135)](https://www.capterra.com/p/171956/Mural/reviews/)

vs

[Lucidspark](https://www.capterra.com/p/211643/LucidSpark/)[4.66 (384)](https://www.capterra.com/p/211643/LucidSpark/reviews/)

$12/month

Price

$7.95/month

4.4

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/171956-211643/Mural-vs-LucidSpark)