# Compare Zoom Workplace vs Telnyx Suite 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Zoom Workplace and Telnyx Suite based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144037-173804/Zoom-Video-Conferencing-vs-Telnyx --- # Zoom Workplace vs Telnyx Suite Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoom WorkplaceTelnyx Suite2/4 selected [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) [## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting Price $14.99/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Reviews Sentiment Based on [14,528 reviews](#user-reviews) Positive 13,908 Neutral 534 Negative 86 [## Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.8 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) Starting Price $1.00/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 188 Neutral 3 Negative 4 ## Summary * * * Key features rated by users Features selected based on 16,674 reviews from appointment scheduling software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Online Booking 4.0 Appointment Management NA Calendar Management 4.3 Availability Management 3.0 Credit Card Processing NA \--%Fit Missing features Feature ratings Online Booking NA Appointment Management NA Calendar Management NA Availability Management NA Credit Card Processing NA User satisfaction User satisfaction 4.6 User reviews[14,528](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Ease of use 4.6 Functionality 4.5 Value for money 4.5 Customer support 4.4 User satisfaction 4.8 User reviews[195](https://www.capterra.com/p/173804/Telnyx/reviews/) Ease of use 4.7 Functionality 4.7 Value for money 4.8 Customer support 4.6 Price starts from Price starts from $14.99Per User, Per Month - Free version - Free trial Price starts from $1Per Feature, Per Month - Free version - Free trial Best for Best for Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more. Best for As an internationally licensed carrier, Telnyx powers secure, high-fidelity connectivity while democratizing worldwide access to real-time communications over the internet. ## User reviews Pros & cons VW Victoria W. COTA > "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139) Naya O. Graduate Student > "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181) EJ Enghien J. Manager > "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060) Jonathan N. Technology Director > "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020) JH Jen H. CEO > "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273) NV Nick V. Safety Manager > "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715) EJ Enghien J. Manager > "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060) AE Antawn E. Operations and Finance Coordinator > "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611) Jiahao H. Deployment Strategist > "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217) SP Stephanie P. American accent coach > "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) SW Staliseia W. Certified Google Support Specialist > "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160) Zach P. Marketing Coordinator > "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391) SP Stephanie P. American accent coach > "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) VR Verified Reviewer Owner > "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508) Naya O. Graduate Student > "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181) PN Prosper N. Studying bible > "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593) VS Viktoriya S. Manager > "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856) RH Ronisha H. Claims Specialists > "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828) TW Tisha W. Health Services Coordinator > "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818) SM Selena M. Psychologist > "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836) ET Edward T. Accountant > "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827) Zach P. Marketing Coordinator > "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391) TO Terrene O. Legal Intake Specialist > "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700) VR Verified Reviewer Project Manager > "Occasional security concerns like Zoom bombing can be an issue, and some useful features are locked behind paywalls which can be frustrating to work around." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573) AF Ana F. Project Assistant Intern > "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102) BA Bashir A. Developer > "The website of Zoom is a bit slower and is little bit different from the Zoom application which creates some confusion regarding usage of the app." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035256) RH Rezaul H. Supervisor, Field Research > "Zoom Workplace brings together tools like meetings, chat and file sharing. Yet it keeps me in sync with my colleague all day round making collaboration much easier across different..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6816913) SW Staliseia W. Certified Google Support Specialist > "Some features weren’t as intuitive as expected, and occasional audio or video glitches disrupted the flow during calls." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160) FR Florian R. Quality > "Meetings are stable even with large groups, and features like screen sharing and breakout rooms make remote collaboration smooth." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170) BH Brooke H. Academic Tutor > "The chat feature can be distracting during a meeting/presentation, is difficult to review asynchronously, and content is lost when a meeting ends." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826975) DAD Dharmendra Alex D. Information Security Manager > "It played a major role in helping us complete our ISO 27001 audits remotely, enabling seamless collaboration with external auditors and stakeholders." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6809133) LP Lexus P. Ceo > "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624) AS Amro S. Pharmacy Manager > "It allows me to set up meetings with a single click and I actually get reminders that are in sync with different time zones." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6814876) NO Niamh O. researcher > "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213) MH Martin H. Purchasing Analyst > "Zoom Workplace is auto adjusting bandwidth, participants joined from different network strengths doesn’t matter and breakout rooms are good for collaboration during internal..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826034) SS Steve S. Clinical Demonstrator > "I had few connectivity issues, such as audio and video lag, dropped calls and screen freezing wich disrupted the flow of meetings and it decreased productivity." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6296334) VR Verified Reviewer Freelancer > "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764) FR Florian R. Quality > "Some advanced features are hidden behind menus, and occasional updates can disrupt the workflow." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170) Ravish S. graphic designer > "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927) VR Verified Reviewer Advisor > "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701) TS Taylor S. Student Director > "Zoom Workplace offers reliable HD quality video meetings, audio meetings, as well as a number of other productivity and collaboration features." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6796768) VR Verified Reviewer Project Manager > "Audio during screen sharing can also be inconsistent at times and doesn’t always work smoothly." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573) AM ANDREW M. AGENCY PRINCIPAL > "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531) OB Oluwatobi B. Graduate Teaching Assistant > "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774) CH Cralissa H. Paralegal > "I enjoy using Zoom workplace for work video conferences as it allows all users to easily use the service without issues." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7036929) Sam M. CEO > "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603) AC Alexandru C. General Manager > "The sound and video on Zoom Workplace are such that those involved in the meeting can communicate easily. When others are presented on the screen, things run smoothly, and breakout rooms..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6830559) AS Alisha S. Project manager > "When I need to start a random meeting using the “new meeting” option, it doesn’t give me the link I can share with people" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824180) Jonathan N. Technology Director > "We started with just Zoom Rooms and then gave everyone an individual license when everyone shifted to WFH during covid and the transition couldnt have been simpler." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020) Kayode O. Project Manager > "It consumes a lot of data...this kind of makes it lag when the network isn't optimal." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7065650) MD Maggie D. Manager > "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678) Joel S. Technology Support Technician > "Occasional issues with app crashing during regular use, including sometimes requiring device reboot." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649) JC John C. Graphic designer > "It has many great features like sharing of screen, raising of hand,recording of meeting etc." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543) JR Julie R. Patient Care Coordinator > "Some times microphones just don't work or the video stops mid training but not enough to discontinue use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7047345) KT Keishla T. Laah artist > "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489) VR Verified Reviewer Owner > "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505) SA Samer A. Open source contributor > "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937) Emily M. Conference Center Manager > "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. " [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622) LH Luke H. Financial Advisor > "Its best part is usefully for communications, sharing files, and monitoring different call rooms." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059894) Palash J. Academic Specialist > "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597) NL Norm L. Lawyer > "It supports green screen and allows me to do my job remotely as a lawyer." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598) LD Laura D. Client Success Specialist > "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978) Jiahao H. Deployment Strategist > "Audio and video quality are consistently strong, even with large groups, and features like screen sharing, breakout rooms, and virtual backgrounds are intuitive and easy to use." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217) VS Viktoriya S. Manager > "having to pay per person per month can increase the cost substantially compared to other options." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856) KA Keirsten A. Client Care Coordinator > "It links with my Outlook Calendar, and the quality of the audio and video is really good." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413) KA Keirsten A. Client Care Coordinator > "I have tried to schedule things to appear on their calendar, and it just doesn't work." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413) Suzanne F. Director of Operations > "We spent countless hours on the Zoom meeting platform, and it was a Godsend in the covid world, and post-covid world where so many calls and meetings have gone virtual." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114941) SC Sebastian C. Information Technology Intern > "The value for money is not as good as others as this feels like you pay for functionality, not for features." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7089245) MR Morgan R. Paralegal > "I like how zoom integrates with smokeball to track my clients time and records all the calls so we can review them" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824743) AF Ana F. Project Assistant Intern > "The interface can also feel a bit overwhelming with all the features, especially for new users." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102) VR Verified Reviewer Sales Manager > "I liked the features, whiteboard and screen sharing, as they help me put my ideas more effectively in front of everyone." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069281) CW Cody W. HR Generalist > "It wasn't a very reliable connection more than half the time while using it, and sometimes the audio/video quality was on the lower end of the standard." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6823421) VR Verified Reviewer Digital Product Owner > "Great video conferencing platform with great admin features for enterprise users looking to mange teams and reallocate licences" [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6801626) MD Maria D. Owner > "However, it crashes on me very frequently then I have to restart or shutdown and restart." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7030378) SP Stephanie P. American accent coach > "Considering all of the video conferencing software out there, Zoom has been my preferred platform for years because of its ease of use—for both myself and call attendees—and because it..." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875) RM RJ M. Safety Manager > "We use a lot of desktop computers and it's impossible to contribute without a microphone." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7074881) TT TORY T. Physician > "The fact that it has so many built in features to adjust your screen settings, background, and it lets you preview your screen before going live." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6840008) KJ Kate J. US Seedcare Product Lead > "It doesn't seem like it's the platform of choice for customers at times so it makes it more difficult when others aren't familiar to navigate and present." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6782207) AE Antawn E. Operations and Finance Coordinator > "Zoom workplace allows for our remote staff to work together and meet when needed." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611) Lakshay K. engineer > "Group meetings under the free plan are limited to 40 minutes, which can be inconvenient if the session is lengthy." [See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6876286) [View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) JE Joseph E. ceo > "Responsive and highly competent technical support. When I encountered a complex SIP session timer issue, Ilja analyzed my traces and provided a clear diagnosis within..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) RT Renjith T. Director > "I can't think of anything at the moment other than the delay in the verification. But after it is done the uncertainty is gone and I can understand why it takes time..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) LAV Leandro Antú V. Fullstack develop, tech lead > "This functionality ensures that personal phone numbers are never directly exposed during entry authorizations or package delivery notifications, adding a crucial layer of..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) Serhii B. QA Engineer > "I had an error with my debit card and PayPal, so I had to contact the help desk to fix it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7081035) LD Lance D. Founder > "It successfully bridged the gap between traditional telephony and our modern, containerized application stack (n8n, Docker). Despite minor challenges in navigating the..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) MP Matthew P. Owner > "Real time fault notifications not available through an app for the technician on the go trying to manage their customer base by being able to setup automatic fault..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6324206) DN Diego N. Co-Founder > "I use it primarily for outbound sales calls using Vapi, and the connection quality, pricing transparency, and customer support make it a reliable partner in our operation." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6821415) JR James R. Managing Director > "It took ten more emails to support, Cc:ing their \[sensitive content hidden\] each time, to get my numbers ported out - and they refused to waive their port out fees, which..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6480627) LAV Leandro Antú V. Fullstack develop, tech lead > "The combination of these features – the seamless integration via their API, the effective number masking for enhanced privacy, and the reliable international SMS..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6805679) VR Verified Reviewer CEO > "Verification feels inconsistent, and when something goes wrong, it is hard to get proper help." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7054630) JC Jason C. Director, Medical Operations > "What sets Telnyx apart is not just their robust telephony infrastructure, but their customer-centric approach. Whether it’s the ease of their well-documented APIs or the..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) John H. Founder > "I had an issue with one of the inbound numbers which took a while to resolve." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) JPS Jagsharan Preet S. CEO > "They immediately provided the correct, working CDN links and information that unblocked our development after we had been stuck for some time. While the initial setup had..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) JP John P. Founder > "The verification requirements were excessive, and as a transactional sender, I couldn’t even get through the process. If I’m unable to navigate their system, I imagine..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) AY Ahmed Y. Director > "The API gives us control over call flow and messaging at scale, and the usage-based pricing model makes it easy to predict costs." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) AG Abdul G. Internet Marketing > "At first, I had difficulty accessing the usage history for each AI Assistant call I tried." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6886339) John H. Founder > "They were very responsive when requesting new inbound numbers for my region (as they weren't available initially) and I got really good, memorable numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) LK Luke K. advisor > "support not always accurate, slow, documentation not up to date with the UI,... generally minor things." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827322) RT Renjith T. Director > "We are business providing a WhatsApp-based SaaS service for payment reminders. For us to be truly global, we wanted to reach maximum countries with local numbers." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6825423) JP John P. Founder > "To make things worse, my ID was rejected because I took a photo of my driver’s license on my phone, despite explaining that I had lost my wallet and it was my real..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) JS Juan S. CEO > "I was searching on the web and the documentation of the Retell AI platform, for a service that allows me to connect my IA agents to the real world, and it worked..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6678154) AY Ahmed Y. Director > "Some edge-case error messages lack clarity without support assistance." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829891) JC Jason C. Director, Medical Operations > "Telnyx has truly become an invaluable part of our tech stack, enabling us to deliver high-quality service to our clients with confidence." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) JP John P. Founder > "I had to submit my ID through a third-party app, which crashed multiple times before finally accepting my submission." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) LA Lekan A. CEO > "At its core, the platform simplifies the intricate process of international communication, breaking down barriers that traditionally hindered businesses from seamlessly..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) LN Lynete N. owner > "I can't add fund with PayPal until i submit Level 2 form and wait until they approve it and i did it but it's denied .. why ?" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6257766) JM Jason M. Owner > "The platform is also quite reliable, with clear documentation and stable APIs that make integration easier." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7039694) SB Stephane B. Director > "We had an major issue with audio quality and delay." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7008293) YP Yash P. founder > "its product affordability compaired to other providers along with their customer support is also good and the product overall works fine with me getting 1 call drop in..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6740384) CP Calvin P. Consultant > "The Onfido identification plugin does not work with some android devices." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6325831) VT Vera T. Manager > "For me, what really stands out the most is the technical support — fast, helpful, and genuinely invested in solving issues. Whenever I had a question, I got clear and..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6837097) NM Nick M. IT Manager > "One of the times I was having problems the chat on their website was not working so I had to find their support number." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) John H. Founder > "I decided to go with Telnyx as there is a configuration profile set up in Unifi Talk for the service so the set up was really easy." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7036521) JP John P. Founder > "The agent dismissed it, insisting it couldn’t be verified because it wasn’t a “real” photo, even though it clearly was." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6477206) JE Joseph E. ceo > "Documentation is detailed enough for developers who need to dive deep into SIP configurations." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7023811) DB Dan B. IT admin > "Telnyx has no support capabillities." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) ST Steve T. Sr. Software Engineer > "I appreciate the transparency in message delivery status and the ability to monitor logs in real time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6842332) JP JATIN P. President > "The Prices are still comparatively not that cheap and I had setup multiple meetings to get some discounts but no one joined." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6262560) LA Lekan A. CEO > "Our use of the Telnyx platform enable us to bridge the gap with our international customers making it easy to reach us and get the service they need." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6606339) WT William T. Founder > "but the onboarding process was noticeably clunkier than Twilio." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6814864) LD Lance D. Founder > "Telnyx provided the critical, scalable infrastructure that made our custom AI voice agent project feasible." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6853283) AR Adrian R. Network Administrator > "Some initial call routing issues were present. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6392691) VR Verified Reviewer Owner, CTO > "The reliability of their SIP connections and the wide variety of international phone numbers make scaling simple and efficient." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7020915) JL Justin L. EVP and Treasurer > "Support Tickets not handled by same person from start to end all the time." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6722047) JC Jason C. Director, Medical Operations > "In an industry where support often feels like an afterthought, Telnyx’s commitment to their customers really stands out. If you're looking for a provider that delivers on..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6829993) VR Verified Reviewer Freelancer > "I am still trying and have not succeed." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7078042) MG Michal G. \- > "I very need it and with Telnyx, I can add mobile number to verified mobile numbers and make call from it." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6493475) JH Jeff H. Owner > "It is a little hard to find what is needed on the portal. " [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6460561) JPS Jagsharan Preet S. CEO > "The support staff are not just reading from a script; they are technically proficient and can provide specific, actionable solutions quickly." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7000933) AD Arturo D. Co-owner > "no tutorials so it makes it difficult to learn how to set things up." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6680499) VR Verified Reviewer Founder > "A2P support is awesome, they are the only provider that replied to my emails regarding campaign rejection." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7037966) TR Tom R. Network Engineer > "Those are obscure features for most users, however, and irrelevant to most.)" [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6409996) DB Dan B. IT admin > "The IOT SIM card and SIP signalling works well, and the API documentation seems good." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7019490) NM Nick M. IT Manager > "Their support number is not well advertised." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6506134) Flavio B. Founder > "Easy to implement solutions, the customer support is made by real people, always online also the weekend (thanks guys) and it integrates perfectly with my workflows." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6827778) SP Snehal P. Founder > "My account keys got hacked twice my account got hacked and I cannot log in even after talking to there support they mention the account don't exist but 10 minutes I..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) AH Austin H. COO > "They treat us like a real partner, not just a number in the system. While a few pain points remain, the overall experience has been solid, and we genuinely trust them to..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6808741) AA Ashley A. Markter > "Blocking and suspending accounts without giving reasons." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6192792) VR Verified Reviewer CMO > "We connected our systems and saw results quickly, which shows the platform’s usability and developer-friendly design." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___7015208) SP Snehal P. Founder > "Furthermore as my account was not working I thought it is all good by my Credit card get started to charge and there is no way I can talk to anyone in their team." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___4023385) CS Chris S. Support Technician > "We have experienced crystal-clear call quality with virtually no latency, which is crucial for our customer support and sales teams." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___6330203) James H. Principle Network Operator > "Their support but two have been highly unprofessional in their conduct and I am deeply disturbed that they provide such substandard wholesale facing support compared to..." [See full review](https://www.capterra.com/p/173804/Telnyx/#Capterra___2277505) [View Reviews](https://www.capterra.com/p/173804/Telnyx/reviews/) ## User interface 4.64 (14,528) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/) 4.75 (195) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Zoom Workplace Top features 13/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features) Telnyx Suite 3/32 - Access Controls/Permissions - Activity Dashboard - AI Copilot - API - Appointment Management - Automated Scheduling - Availability Management - Calendar Management - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer History - Customizable Branding - Customizable Forms - Customizable Templates - Data Import/Export - Email Management - Email Marketing - Employee Management - Generative AI - Group Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Recurring Appointments - Reporting & Statistics - SMS Messaging - Wait List Management - Website Integration [See all features](https://www.capterra.com/p/173804/Telnyx/#features) ### Recognition No recognitions have been awarded to Zoom Workplace No recognitions have been awarded to Telnyx Suite ### Deployment & support Zoom Workplace Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Telnyx Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Zoom Workplace - By Zoom Video Communications - Located in United States - Founded in 2011 Telnyx Suite - By Telnyx - Located in United States - Founded in 2009 ## Popular Comparisons [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,941)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $14.99/month Price $4/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/) $1/month Price $25/month 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173804-175788/Telnyx-vs-Nextiva) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,485)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $14.99/month Price $7/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) $1/month Price $1.1/month 4.7 Features 4.7 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/173804-203084/Telnyx-vs-VoIP-ms) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,046)](https://www.capterra.com/p/135003/Slack/reviews/) $14.99/month Price $8.75/month 4.5 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,941)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $1/month Price $4/month 4.7 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-173804/Microsoft-Teams-vs-Telnyx) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,079)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $14.99/month Price $6/month 4.5 Features 4.3 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $1/month Price Contact vendor for pricing 4.7 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/173804-218251/Telnyx-vs-Wildix) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/) $14.99/month Price $14/month 4.5 Features 4.4 4.6 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (859)](https://www.capterra.com/p/169627/RingOver/reviews/) $1/month Price $29/month 4.7 Features 4.6 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-173804/RingOver-vs-Telnyx) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,528)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,396)](https://www.capterra.com/p/237272/Webex/reviews/) $14.99/month Price $25/month 4.5 Features 4.3 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex) [Telnyx Suite](https://www.capterra.com/p/173804/Telnyx/)[4.75 (195)](https://www.capterra.com/p/173804/Telnyx/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $1/month Price $350/year 4.7 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-173804/3CX-vs-Telnyx)