# Compare Zoom Workplace vs Amazon Chime 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoom Workplace and Amazon Chime based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144037-180391/Zoom-Video-Conferencing-vs-Amazon-Chime

---

# Zoom Workplace vs Amazon Chime Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceAmazon Chime2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.3 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,581 reviews](#user-reviews)

Positive

13,957

Neutral

538

Negative

86

[## Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.3 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

Starting Price

$1.00

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [133 reviews](#user-reviews)

Positive

114

Neutral

13

Negative

6

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 15,873 reviews from video conferencing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Two Way Audio & Video

4.6

Screen Sharing

4.7

Mobile Access

4.6

Real-Time Chat

4.6

Video Conferencing

4.7

79%Fit

Feature ratings

Two Way Audio & Video

4.2

Screen Sharing

4.3

Mobile Access

4.2

Real-Time Chat

4.6

Video Conferencing

4.4

User satisfaction

User satisfaction

4.6

User reviews[14,581](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.3

User reviews[133](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

Ease of use

4.3

Functionality

4.3

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Best for

Web conferencing platform that helps businesses of all sizes with meeting scheduling, custom meeting links, screen sharing, visual roster, recording, online chat, text messaging, and more.

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

VR

Verified Reviewer

Project Manager

> "Occasional security concerns like Zoom bombing can be an issue, and some useful features are locked behind paywalls which can be frustrating to work around."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

BH

Brooke H.

Academic Tutor

> "The chat feature can be distracting during a meeting/presentation, is difficult to review asynchronously, and content is lost when a meeting ends."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826975)

RH

Rezaul H.

Supervisor, Field Research

> "Zoom Workplace brings together tools like meetings, chat and file sharing. Yet it keeps me in sync with my colleague all day round making collaboration much easier across different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6816913)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

FR

Florian R.

Quality

> "Meetings are stable even with large groups, and features like screen sharing and breakout rooms make remote collaboration smooth."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170)

NO

Niamh O.

researcher

> "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213)

AS

Amro S.

Pharmacy Manager

> "It allows me to set up meetings with a single click and I actually get reminders that are in sync with different time zones."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6814876)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

MH

Martin H.

Purchasing Analyst

> "Zoom Workplace is auto adjusting bandwidth, participants joined from different network strengths doesn’t matter and breakout rooms are good for collaboration during internal brainstorming..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826034)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

VR

Verified Reviewer

Freelancer

> "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764)

FR

Florian R.

Quality

> "Some advanced features are hidden behind menus, and occasional updates can disrupt the workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170)

Ravish S.

graphic designer

> "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

AM

ANDREW M.

AGENCY PRINCIPAL

> "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

AC

Alexandru C.

General Manager

> "The sound and video on Zoom Workplace are such that those involved in the meeting can communicate easily. When others are presented on the screen, things run smoothly, and breakout rooms..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6830559)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

Jonathan N.

Technology Director

> "We started with just Zoom Rooms and then gave everyone an individual license when everyone shifted to WFH during covid and the transition couldnt have been simpler."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

MD

Maggie D.

Manager

> "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678)

VR

Verified Reviewer

Project Manager

> "Audio during screen sharing can also be inconsistent at times and doesn’t always work smoothly."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774)

JC

John C.

Graphic designer

> "It has many great features like sharing of screen, raising of hand,recording of meeting etc."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543)

Sam M.

CEO

> "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603)

KT

Keishla T.

Laah artist

> "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489)

AS

Alisha S.

Project manager

> "When I need to start a random meeting using the “new meeting” option, it doesn’t give me the link I can share with people"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824180)

SA

Samer A.

Open source contributor

> "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937)

Kayode O.

Project Manager

> "It consumes a lot of data...this kind of makes it lag when the network isn't optimal."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7065650)

LH

Luke H.

Financial Advisor

> "Its best part is usefully for communications, sharing files, and monitoring different call rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059894)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

NL

Norm L.

Lawyer

> "It supports green screen and allows me to do my job remotely as a lawyer."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

Jiahao H.

Deployment Strategist

> "Audio and video quality are consistently strong, even with large groups, and features like screen sharing, breakout rooms, and virtual backgrounds are intuitive and easy to use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

KA

Keirsten A.

Client Care Coordinator

> "It links with my Outlook Calendar, and the quality of the audio and video is really good."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413)

VR

Verified Reviewer

Owner

> "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505)

Suzanne F.

Director of Operations

> "We spent countless hours on the Zoom meeting platform, and it was a Godsend in the covid world, and post-covid world where so many calls and meetings have gone virtual."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114941)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

KK

Kanika K.

Technical Analyst

> "The option of using a personal meeting room is especially helpful, just start the meeting, and participants can connect directly without any complications."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

MR

Morgan R.

Paralegal

> "I like how zoom integrates with smokeball to track my clients time and records all the calls so we can review them"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824743)

VR

Verified Reviewer

Case Management

> "Sometimes it will lag during speaking or will lose connection in the middle of a meeting but never lasts long."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7122524)

VR

Verified Reviewer

Sales Manager

> "I liked the features, whiteboard and screen sharing, as they help me put my ideas more effectively in front of everyone."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069281)

LD

Laura D.

Client Success Specialist

> "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

VL

Vanesssa L.

Owner

> "I lead a Breathwork class and I am able to leave my classes and play music at the same time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142271)

VS

Viktoriya S.

Manager

> "having to pay per person per month can increase the cost substantially compared to other options."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

AH

Andriy H.

Supervisor

> "It focuses on clear communication, stable connections, and ease of use. If you want a tool that works without distractions,..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7070844)

VR

Verified Reviewer

Software Engineer

> "The setup on amazon side can be little confusing initially also network related troubleshooting in production can be another..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7081799)

Prayag T.

Poor video conference tool

> "Good tool for scheduling large meetings"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7062393)

JK

Jitae K.

Sr.Devops

> "We had very poor audio quality, which made us to drop and re-connect to the video call, very bad UI which makes users so..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7020902)

Krisztián T.

UPS Service Engineer

> "Call quality is solid, and the ability to quickly spin up meetings is helpful."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6866442)

KH

Kianna H.

Client Provider

> "Also, the inability to set up meetings that are independent of a particular user is a real deal-breaker for me."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450)

MT

Mary T.

President

> "It integrates seamlessly with AWS, providing a streamlined experience for users within the Amazon ecosystem."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6622277)

SM

Shreyash M.

Manager

> "The messaging is pretty lackluster."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6880767)

VR

Verified Reviewer

Customer Service Agent

> "Over the years it has been updated to be easier and error free of bugs."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7068033)

KH

Kianna H.

Client Provider

> "Chime is not the best for one on one chats and really bad for group chats."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450)

VR

Verified Reviewer

Customer Service Agent

> "The communication facilities have been improving with each update"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___7068033)

SpN

Stéphane N.

DevOps Engineer

> "It doesn't offer discounts for non-profit organizations"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6462417)

SVB

Sorina Violeta B.

TEACHER

> "I like its communication service which allows me to meet and discuss with my employees, but also to make professional calls..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4920667)

IP

Isabelle P.

manager

> "somehow it was lagging but I am not sure if it is the product or the power of my internet connection or the device on which I..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6048028)

Krisztián T.

UPS Service Engineer

> "Its tight integration into the Amazon ecosystem makes user management easier."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6866442)

PV

Priyam V.

Wealth Manager

> "Poor performance on weaker internet connection."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427)

MT

Mary T.

President

> "Additionally, Amazon Chime prioritizes security with strong encryption and compliance features."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6622277)

LM

Leah M.

Artist

> "Sometimes it can lag or glitch during use"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4928448)

RR

Rajat R.

RR-WB

> "While talking about Amazon Chime i always think that its a perfect application or software to have a sweet conversation and..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6028282)

VR

Verified Reviewer

Customer Support Associate

> "it wont support for other users, it supports only amazon employees and organization."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3617358)

VR

Verified Reviewer

Software Engineer

> "Easy meeting scheduling, impeccable call quality and its wonderful integration with AWS."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6672524)

PW

Porschea W.

Owner

> "Doesn’t always work well if wifi is not strong."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3676842)

VR

Verified Reviewer

Software Engineer

> "Provides good and reliable communication option for the businesses already using AWS."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6672524)

JN

Jacob N.

Program Coordinator

> "Given the wonky sign up, this often results in resetting passwords for users who aren't apt to keep track of account passwords."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3435937)

KH

Kianna H.

Client Provider

> "Amazon chime is user friendly, provides competitive features in comparison to other meeting apps and software's."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6445450)

Olga Liliana M.

Freelancer

> "system for video conferencing (possible Chime just 'suffered' from being the Nth one instead of the 1st or second)"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3413138)

SM

Shreyash M.

Manager

> "It’s a decent and cheap vc client and does the basics well."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6880767)

FZ

Fakhar Z.

HR Support

> "Poor video quality especially with medium level Internet connection is the worst part of using Chime."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3495139)

RR

Rajat R.

RR-WB

> "i literally used this app and i love its graphics, different types of new emojis and i will suggest to all my friends should..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6028282)

Shubham V.

Video Editor

> "Not all the people use chime so this is not good for me and sometimes noise cancellation feature not work properly."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2973808)

MV

Matthew V.

Carpenter

> "So far so good, was able to communicate and share from remote locations"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6590972)

HK

Harshil K.

Master Thesis Student

> "Video quality is the one which makes the difference as it is not so good as the other competitive softwares."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2950959)

PV

Priyam V.

Wealth Manager

> "It easily integrates with external tokenizers to implement multi factor authentication."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427)

FD

Flora D.

President

> "People get dropped, there are sound distortions, it is difficult to call into a meeting."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3064656)

ME

Metin E.

E-Commerce Manager

> "Due to business related meetings, I have been using Amazon Chime and sometimes it's an sufficient program if you use it via..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6117897)

JN

Jacob N.

Program Coordinator

> "Signing new users up (even IT users) is extremely confusing and overly difficult."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3435937)

JO

Jonnel O.

Customer Service representative

> "What i like about this tool is its like a messenger that you can use to chat and video conference."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___5092083)

FD

Flora D.

President

> "This is always a difficult session when a client chooses chime as their platform for a meeting."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3064656)

CJ

Chad J.

GM

> "It was been an great team help"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___6332512)

SJ

Spencer J.

Tech Consultant

> "The software looks super out dated and like it was build 10-20 years ago."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3466147)

KRITESH S.

DEVELOPER

> "It's a better app when we have to collaborate with people outside our organization."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___6088309)

MT

Mithilesh T.

sr. software developer

> "Earlier we seeing good experince of using Amazon chime but now a days it has lots of problem like audio quality and vedio (if..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2287476)

PV

Priyam V.

Wealth Manager

> "This single application is sufficient for all our communication needs!"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#GetApp___4948427)

MT

Mithilesh T.

sr. software developer

> "Recently it started to hang, freeze and low audio call quality. "

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2287476)

Mirza Abdul Ghafoor B.

Associate Recruitment Specialist

> "I like smooth and fast user interface of Amazon Chime on both desktop and mobile phone is pretty awesome."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___4500382)

VR

Verified Reviewer

Technology consultant

> "As per the current scenario were many big same offering products failed to provide security."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2212746)

Aurora D.

Senior Project Manager

> "Amazon Chime has been added to our squad as a coordinated approach for performing audio/video interviews, speaking, exchanging..."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3150270)

MS

Markus S.

Industrial Designer

> "The automatic availability feature can be buggy."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2439107)

AK

Adam K.

Director

> "Sound quality is absolutely amazing while I'm using it on WiFi connection."

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___3852468)

SF

Simon F.

Mobile Marketing Manager

> "From partners I heard the desktop MAC software has some issues"

[See full review](https://www.capterra.com/p/180391/Amazon-Chime/#Capterra___2721122)

[View Reviews](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,581)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)

4.35 (133)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Zoom Workplace

Top features

46/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Amazon Chime

23/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/180391/Amazon-Chime/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

Amazon Chime is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon Chime

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

Amazon Chime

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$14.99/month

Price

$4/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,019)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$1

Price

$4/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-180391/Microsoft-Teams-vs-Amazon-Chime)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,559)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,110)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$1

Price

$6/month

4.3

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/176572-180391/Google-Hangouts-vs-Amazon-Chime)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,110)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,527)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$1

Price

$14/month

4.3

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/163332-180391/GoToMeeting-vs-Amazon-Chime)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

$1

Price

$24.9/month

4.3

Features

4.6

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180391-194565/Amazon-Chime-vs-TeamViewer)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,527)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

$1

Price

$25/month

4.3

Features

4.3

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/180391-237272/Amazon-Chime-vs-Webex)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,402)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)[4.35 (133)](https://www.capterra.com/p/180391/Amazon-Chime/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,077)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$1

Price

$6/month

4.3

Features

4.6

4.3

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/180391-227157/Amazon-Chime-vs-Microsoft-365)