# Compare Zoom Workplace vs Intermedia Unite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoom Workplace and Intermedia Unite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144037-181373/Zoom-Video-Conferencing-vs-Unite

---

# Zoom Workplace vs Intermedia Unite Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceIntermedia Unite2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.7 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,624 reviews](#user-reviews)

Positive

13,998

Neutral

540

Negative

86

[## Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.7 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

Starting Price

$27.99

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [188 reviews](#user-reviews)

Positive

178

Neutral

8

Negative

2

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 16,056 reviews from video conferencing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

92%Fit

High performer

Feature ratings

Two Way Audio & Video

4.6

Screen Sharing

4.7

Mobile Access

4.6

Real-Time Chat

4.6

Video Conferencing

4.7

\--%Fit

Missing features

Not enough reviews

Feature ratings

Two Way Audio & Video

NA

Screen Sharing

5.0

Mobile Access

4.6

Real-Time Chat

NA

Video Conferencing

4.6

User satisfaction

User satisfaction

4.6

User reviews[14,624](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.7

User reviews[188](https://www.capterra.com/p/181373/Unite/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$27.99Flat Rate, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Best for

Company of any size from 1-1000+ employees

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Jakkie G.

Freelancer - using Zoom for Research and Interviews

> "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557)

KC

Kevin C.

Resourcing

> "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten harder..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

CW

Clyde W.

System Administrator

> "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

EW

Emily W.

HR Manager

> "On the downside, some advanced features are limited to paid plans, and organizations requiring extensive project management or document collaboration may need to supplement Zoom with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my screen..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

Mailen G.

WSB

> "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

Jennifer B.

Owner

> "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672)

BR

Brendan R.

Workshop Manager

> "It is the gold standard for video conferencing, and the quality is consistently high. While it’s evolving into more than just a meeting tool, I mostly rely on it for seamless video calls and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169979)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

BR

Bradley R.

IT Director

> "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

ST

Shannon T.

Founder, Educator

> "I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see!"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7171801)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

NB

Nafula B.

Contract virtual assistant

> "It takes up a lot of computer memory, and at times the occasional lag during large group calls can be annoying."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169942)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace a..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

Sweety K.

Developer

> "The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

NO

Niamh O.

researcher

> "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

LC

Leziel C.

Dgroup Leader

> "What I did not like with Zoom is the participants window disappears when I need to share my screen."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7174696)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

RH

Rasel H.

Digital Marketing Specialist

> "Also, the 40-minute limit on the free version can be a bit disruptive for longer team discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

VR

Verified Reviewer

Freelancer

> "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a small..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

AS

Abby S.

Marketing Manager

> "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

BR

Bradley R.

IT Director

> "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

LM

Leanna M.

MT-BC, NMT-F, CTD

> "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317)

Ravish S.

graphic designer

> "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

AM

ANDREW M.

AGENCY PRINCIPAL

> "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774)

RH

Rasel H.

Digital Marketing Specialist

> "Features like screen sharing, virtual backgrounds, and meeting recording make team collaboration very smooth and efficient."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

VR

Verified Reviewer

Sales Specialist

> "I use features like screen sharing and meeting recording help improve productivity and my workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7159600)

Sam M.

CEO

> "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603)

MD

Maggie D.

Manager

> "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

JC

John C.

Graphic designer

> "It has many great features like sharing of screen, raising of hand,recording of meeting etc."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

KT

Keishla T.

Laah artist

> "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

SA

Samer A.

Open source contributor

> "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937)

VR

Verified Reviewer

Owner

> "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505)

BR

Bradley R.

IT Director

> "It reduced communication delays, improved team coordination, and made it easier to connect with clients and users regardless of location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

NL

Norm L.

Lawyer

> "It supports green screen and allows me to do my job remotely as a lawyer."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

MB

Mark B.

Managing Partner

> "It's been a very good addition to our business and helps us operate much more efficiently and effectively, especially when..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6208592)

VR

Verified Reviewer

Operations

> "Intermedia Unite promises an all-in-one communications platform, but in practice it often feels clunky and overpriced."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

BSaAPF

Brianna Stern and Alejando Pastrana F.

Associate Attorney

> "sensitive content hidden\] and Intermedia's customer service department is incredible!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757)

VR

Verified Reviewer

Operations

> "The mobile app lags behind competitors and frequently has sync issues."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

BSaAPF

Brianna Stern and Alejando Pastrana F.

Associate Attorney

> "She is an incredible asset to intermedia!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757)

VR

Verified Reviewer

Operations

> "Customer support responses are slow and sometimes lack technical depth."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7076392)

SS

Scott S.

IT Manager

> "The tightly integrated desktop and smartphone apps, SMS texting from within the desktop app and voicemail to text email..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

JO

Justin O.

Network Consultant and Engineer

> "Im not a big fan of their exchange services but it has been some time since i have used them and dont believe my..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6004327)

BSaAPF

Brianna Stern and Alejando Pastrana F.

Associate Attorney

> "sensitive content hidden\] was patient, extremely helpful, and dedicated."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___7064757)

NV

Nina V.

Manager

> "My preset features for the phone systems periodically not functioning, need to contact the customer care to restore it."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3778206)

SS

Scott S.

IT Manager

> "The new Unite apps take all of the conveniences of the cell phone and put them into one business app the represents the..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

LD

Larry D.

Executive Recruiter

> "Cannot delete SMS messages and everything not accessible from one portal."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3783700)

CM

Christian M.

Program Coordinator

> "I like that there is no minimum character count for each message and that you are able to answer calls either a mobile app..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4382240)

AK

Amy K.

Office Mananger

> "I think the system has become too large for our company we have decreased our size and the need for this software is not ..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4539663)

DD

Danielle D.

Practice Manager

> "I also like the Admin panel for accessing our account, there are many updates and features that can be done without having..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4499747)

SS

Scott S.

IT Manager

> "The contacts screen display of current call status is hard to see."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

RS

Robert S.

CIO

> "Able to communicate with employees and service providers with ease and reduced overall cost of telephony for the business..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443202)

KS

Keith S.

Lead IT Consultant

> "The onboarding has been difficult for the upgrade from 2.0 to the Unite platform. "

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3812128)

RG

Rachel G.

Office Manager

> "The integration is top-notch, as the only employee at a busy office, being able to monitor calls and voicemails from my..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3779957)

CH

Catie H.

Front Office

> "The administrative portion is a bit complicated for setting up the phone tree."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655)

VR

Verified Reviewer

Country Profile Manager

> "The app and our in-office phones work great and we can depend on our calls, voicemails and faxes to come through; whereas..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3773112)

KS

Keith S.

Lead IT Consultant

> "Can't configure a basic console for certain users."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3812128)

JO

Justin O.

Network Consultant and Engineer

> "This is an all in one package that is not only easy to resell but reliable with versatile cost based on what you need!"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___6004327)

JG

Joan G.

Broker/Owner

> "If internet goes down your service goes down as well."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443664)

BF

Barry F.

owner

> "I have reduced my phone expense considerably over AT&T (only option in my area), and less than other advertised options."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4378270)

Steven W.

Senior Engineer

> "Sometimes its hard to get the right person on the Support line but that's a problem with any service provider."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4045672)

RV

Rene V.

Operations Lead

> "Being able to unite our extensions to one localized number whether we are in office or on the road has really increased..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4357604)

RS

Robert S.

CIO

> "Messaging could be improved. But it is not a significant aspect of our or my clients business."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443202)

RL

Rodney L.

Director of IT

> "The fact that our users are able to take their number with them while working remotely or on the road has been..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4530222)

JL

Jonathan L.

President

> "Hard solve billing issues."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4447027)

Steven W.

Senior Engineer

> "Month to Month contracting was a huge selling point although once you start using both Unite and the other Intermedia..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4045672)

CH

Catie H.

Front Office

> "I can't make sense of that on the admin section of Unite."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023655)

RE

Robert E.

President

> "Our team is being proactive and responding to customer needs directly vs. email exchanges and voicemail jail. "

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801317)

VB

Vincent B.

CFO

> "Installation was an issue during the first deployment."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3793164)

NH

Nat H.

VP

> "It’s been great. When there are glitches or problems they are responsive and clearly identify what happened and what they..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3978888)

BA

Barbara A.

Controller

> "I would like to unsubscribe from the emails"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3826894)

RE

Robert E.

President

> "The ATS/ATC team has improved internal and external communications using the features offered by Elevate. "

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801317)

SJ

Stephanie J.

Admin. Staff

> "We will not go back to Verizon phone system"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3814650)

SS

Scott S.

IT Manager

> "We are able to rollout a company-wide policy of no personal cell phone use for business purposes."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4023666)

VP

Vilma P.

owner

> "I find it difficult setting up greetings etc."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4443166)

EH

Elizabeth H.

Customer Service Agent

> "I appreciate the ability to use this system with an office phone, computer or with my cell phone."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4544160)

TC

Terry C.

President / Owner

> "Their website is very complicated to work with"

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3778024)

JS

Jewell S.

Mental Health Counselor

> "The Intermedia Anytime meeting platform is easy to use and you are able to request for help if you are running into any..."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3801687)

RA

Roger A.

CEO Proprietor

> "I really can't think of anything I don't like about the service."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___4635787)

JA

Jessalyn A.

Technical Support Manager

> "It helps us answer call when we are not in the offce."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___3811148)

KG

Keith G.

Document Control Manager

> "Initially trying to find the correct menus to add a phone number to the new employee was a little difficult."

[See full review](https://www.capterra.com/p/181373/Unite/#Capterra___2825793)

[View Reviews](https://www.capterra.com/p/181373/Unite/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,624)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)

4.72 (188)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Zoom Workplace

Top features

46/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Intermedia Unite

24/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto Framing
-   Automatic Transcription
-   Brainstorming
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   Polls/Voting
-   Presentation Streaming
-   Private Chat
-   Real-Time Chat
-   Recording
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Screen Sharing
-   Single Sign On
-   SSL Security
-   Surveys & Feedback
-   Third-Party Integrations
-   Two Way Audio & Video
-   Two-Way Audio & Video
-   User Management
-   User Profiles
-   Video Call Recording
-   Video Conferencing
-   Video Management
-   Video Streaming

[See all features](https://www.capterra.com/p/181373/Unite/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

Intermedia Unite

Best Value Unified CommunicationsSoftware (2023) 

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Intermedia Unite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

Intermedia Unite

-   By Intermedia
-   Located in United States
-   Founded in 1991

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

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4.6

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[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,079)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$27.99

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4.7

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4.4

4.6

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[View full comparison](https://www.capterra.com/compare/168668-181373/Microsoft-Teams-vs-Unite)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$27.99

Price

$25/month

4.7

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-181373/Nextiva-vs-Unite)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,140)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$27.99

Price

Contact vendor for pricing

4.7

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/181373-218251/Unite-vs-Wildix)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

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$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

$27.99

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$350/year

4.7

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-181373/3CX-vs-Unite)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

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[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,530)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

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4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

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$27.99

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4.6

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4.2

[View full comparison](https://www.capterra.com/compare/181373-242188/Unite-vs-RingCentral-MVP)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,624)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

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4.5

Features

4.3

4.6

Ease of Use

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[Intermedia Unite](https://www.capterra.com/p/181373/Unite/)[4.72 (188)](https://www.capterra.com/p/181373/Unite/reviews/)

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Contact vendor for pricing

4.7

Features

4.5

4.6

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