# Zoom Workplace vs TeamViewer ONE: Features and Cost Comparison 2026 | Capterra

> Zoom Workplace vs TeamViewer ONE: Which collaboration tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/144037-194565/Zoom-Video-Conferencing-vs-TeamViewer

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# Zoom Workplace vs TeamViewer ONE Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceTeamViewer ONE2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting Price

$14.99/month

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Starting Price

$24.90/month

Starting Price

$24.90/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [14,520 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Positive

13,900

Neutral

534

Negative

86

Positive

13,900

Neutral

534

Negative

86

Reviews Sentiment

Based on [11,619 reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Positive

11,100

Neutral

431

Negative

88

Positive

11,100

Neutral

431

Negative

88

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively.
-   **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector.
-   **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities.

Best for (according to reviews)

-   **Business size**: Small businesses account for 7486 reviews, representing 65% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Information technology, computer software, and marketing together contribute 27% of reviews, indicating diverse adoption across tech and creative sectors.
-   **Use cases**: Remote support (61%), remote desktop (59%), and collaboration (18%) are the main applications, emphasizing remote access and teamwork.

## Reviewer verdict

Zoom Workplace

Zoom Workplace users find it best for high-quality video conferencing, flexible meeting setups, and efficient collaboration, especially when integrating with tools like Google Calendar, Microsoft Teams, and Slack. Reviewers appreciate its robust screen sharing, mobile access, and file sharing features, saying it suits large audiences and remote teams. They indicate that the free version offers strong value, though some mention occasional glitches and limitations on free meetings.

TeamViewer ONE

TeamViewer Remote users consider it ideal for secure remote access, troubleshooting, and managing offsite systems, noting its reliable screen sharing and remote control capabilities on both desktop and mobile. Reviewers value its cost-saving potential, flexible pricing, and integration with Microsoft Outlook for streamlined scheduling. They highlight its usefulness for remote support and small businesses, while mentioning occasional connectivity issues and password management concerns.

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## Features comparison

When comparing Zoom Workplace and TeamViewer Remote in the meeting space, it's important to look beyond price and assess the specific features each one offers. This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 65,970 reviews from Collaboration users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Zoom Workplace

92%Fit

High performer

Feature ratings

Video Conferencing

4.7

Screen Sharing

4.7

Mobile Access

4.6

File Sharing

4.3

TeamViewer ONE

85%Fit

Feature ratings

Video Conferencing

4.4

Screen Sharing

4.6

Mobile Access

4.4

File Sharing

4.4

Video Conferencing

4.7 (2676)

4.4 (497)

Zoom Workplace users appreciate its high-quality video and audio, which they say enables smooth real-time communication and effective collaboration among remote teams. They value its capacity to handle large audiences and the flexibility to set up different types of meetings, such as webinars and 1:1s. However, some users mention occasional glitches and issues with the camera or microphone. TeamViewer Remote users find its video conferencing feature reliable and easy to use, saying that high-quality video and audio enhance collaboration. They appreciate its ability to connect multiple participants and the seamless integration with other functionalities. Some users, however, report occasional low-quality video despite stable internet connections. Overall, Zoom Workplace users value its robust video conferencing capabilities and flexibility, while TeamViewer Remote users appreciate its reliability and integration with other tools.

Screen Sharing

4.7 (2862)

4.6 (1209)

Zoom Workplace users find the screen sharing feature versatile and easy to use, saying that it allows them to share entire screens or specific windows, which enhances collaboration and presentations. They appreciate the ability to share audio and the flexibility to control what is shared. Some users, however, mention occasional issues with audio synchronization. TeamViewer Remote users also value the screen sharing feature, noting its high-quality performance and ease of use. They find it particularly useful for remote support and collaboration, saying that the ability to share screens in real-time is beneficial. Some users, however, report that screen sharing can be affected by low internet speeds. In general, users find both platforms' screen sharing features effective and user-friendly, with Zoom Workplace offering more flexibility in sharing options and TeamViewer Remote excelling in remote support scenarios.

Mobile Access

4.6 (2115)

4.4 (1248)

Zoom Workplace users appreciate the convenience of mobile access, which they say allows them to join meetings and collaborate from anywhere, enhancing productivity and flexibility. They find the mobile app easy to use and reliable, even on roaming networks. Some users, however, mention difficulties with hidden tools and permissions on mobile devices. TeamViewer Remote users value the ability to access and control their devices remotely using their mobile phones, which they say increases flexibility and productivity. They find the mobile app intuitive and useful for troubleshooting and remote support. Some users, however, report occasional formatting issues and freezing problems. Overall, Zoom Workplace users value the flexibility and reliability of its mobile access, while TeamViewer Remote users appreciate the remote control capabilities and ease of use on mobile devices.

File Sharing

4.3 (1306)

4.4 (1289)

Zoom Workplace users find the file sharing feature essential for collaboration, saying that it allows them to share documents and materials during meetings. They appreciate the integration with major file-sharing services and the ability to control who receives the files. Some users, however, find the process somewhat convoluted. TeamViewer Remote users value the file sharing feature for its simplicity and security, indicating that it enables quick and easy transfer of files during remote sessions. They appreciate the ability to share files without relying on external services. Some users, however, report occasional slowness and confusion with larger files. In summary, Zoom Workplace users value the integration and control offered by its file sharing feature, while TeamViewer Remote users appreciate the simplicity and security of its file sharing capabilities.

## Pricing comparison

### Starting prices

Zoom Workplace

$14.99

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/)

TeamViewer ONE

$24.90

Flat Rate

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/194565/TeamViewer/pricing/)

### Value-for-money analysis

4.5 (14520)

4.4 (11619)

A comparison of how reviewers evaluate the value for money provided by both Zoom Workplace and TeamViewer Remote indicates that Zoom Workplace reviewers find it offers a range of features even in its free version, while TeamViewer Remote reviewers appreciate its cost-saving capabilities and flexible pricing plans. Reviewers find that Zoom Workplace provides good value for money, especially with its free version that includes features like screen sharing, recording, and hosting large meetings. They appreciate its scalability and security standards, although some users mention the 40-minute limit on free meetings as a drawback. Reviewers also note that the paid plans can be costly compared to competitors, but they find the upgraded version worth the cost for frequent users. When it comes to TeamViewer Remote, reviewers highlight its ability to save costs by reducing the need for physical travel and offering a free version with useful features. They appreciate the flexible pricing plans and the option for a free trial. However, some users mention that the premium versions can be expensive and that the subscription model can be confusing. Despite these concerns, reviewers generally find TeamViewer Remote to provide good value for money, especially for personal use and small businesses.

## Integrations

Popular Integrations

Compare available integrations between Zoom Workplace and TeamViewer ONE.

### Jira

Zoom Workplace

TeamViewer ONE

### Salesforce Sales Cloud

Zoom Workplace

TeamViewer ONE

### Microsoft Outlook

Zoom Workplace

TeamViewer ONE

### Okta

Zoom Workplace

TeamViewer ONE

### ServiceNow

Zoom Workplace

TeamViewer ONE

### Microsoft Teams

Zoom Workplace

TeamViewer ONE

### Slack

Zoom Workplace

TeamViewer ONE

### Zendesk Suite

Zoom Workplace

TeamViewer ONE

Total Integrations

58

Google Calendar

Users mention that they integrate Zoom Workplace with Google Calendar to schedule and manage meetings, which they say simplifies the process and provides timely reminders.

Microsoft Teams

Reviewers state that they use Zoom Workplace with Microsoft Teams for seamless virtual meetings, noting that it complements Teams' features and improves collaboration.

Microsoft Outlook

Users report that they use Zoom Workplace with Microsoft Outlook to schedule and send meeting invitations, which they indicate makes the process more efficient and integrated.

Slack

Reviewers say that they integrate Zoom Workplace with Slack for quick meeting setups, citing that it allows them to start or schedule Zoom calls directly from Slack channels.

Gmail

Users state that they use Zoom Workplace with Gmail for meeting notifications and scheduling, saying that it ensures smooth transitions and efficient communication.

Zoom Workplace Integrations (58)

-   [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [appointlet](https://www.capterra.com/p/143051/appointlet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)
-   [Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canvas](https://www.capterra.com/p/127214/CANVAS/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Gong.io](https://www.capterra.com/p/157969/Gong-io/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Kaltura Video Platform](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)
-   [Keap](https://www.capterra.com/p/76390/Infusionsoft/)
-   [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)
-   [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)
-   [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Moodle](https://www.capterra.com/p/80691/Moodle/)
-   [New Relic](https://www.capterra.com/p/118128/New-Relic/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Panopto](https://www.capterra.com/p/149878/Panopto/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Redbooth](https://www.capterra.com/p/114953/Redbooth/)
-   [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Schoology](https://www.capterra.com/p/128481/Schoology/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Statuspage](https://www.capterra.com/p/177360/Statuspage/)
-   [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Trint](https://www.capterra.com/p/179896/Trint/)
-   [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)
-   [YouTube](https://www.capterra.com/p/237905/YouTube/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Total Integrations

22

Microsoft Outlook

Users mention that TeamViewer integrates seamlessly with Microsoft Outlook, which they say helps in scheduling and managing meetings efficiently, citing that it simplifies collaboration and calendar management.

TeamViewer ONE Integrations (22)

-   [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)
-   [Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)
-   [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [IBM Security MaaS360](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/)
-   [Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Microsoft Azure](https://www.capterra.com/p/16365/Azure/)
-   [Microsoft Enterprise Mobility + Security](https://www.capterra.com/p/227209/Microsoft-Enterprise-Mobility-Security-EMS/)
-   [Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [SysAid](https://www.capterra.com/p/107225/SysAid/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)
-   [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)
-   [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Zoom Workplace vs TeamViewer ONE?

### Overall rating

4.6 (14520)

4.6 (11619)

### User interface

Zoom Workplace

TeamViewer ONE

### Customer service and support

Zoom Workplace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

TeamViewer ONE

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Zoom Workplace vs TeamViewer ONE

Zoom Workplace and TeamViewer Remote are two software tools that have been evaluated and reviewed on Capterra by verified reviewers. Read genuine feedback from users to see how Zoom Workplace compares to TeamViewer Remote and decide which one is the best fit for your needs. Users appreciate Zoom Workplace for its robust meeting capabilities, noting the ease of scheduling, hosting, and joining meetings from any device. They value its video conferencing features, highlighting the integration of video calls, chat, and collaboration tools. Additionally, they find the screen sharing functionality efficient for presentations and real-time collaboration. At the same time, TeamViewer Remote users praise its remote access features, citing secure connections and the ability to manage offsite systems effectively. They also commend its issue resolution capabilities, indicating it saves time by allowing remote troubleshooting. Furthermore, users find it convenient for accessing computers remotely from any location. As for the cons, Zoom Workplace users mention occasional video call disruptions and software issues, including frequent updates and glitches. They also report connection stability problems during meetings. Meanwhile, TeamViewer Remote users experience connectivity issues, such as frequent disconnections and slow connection speeds. They also find the password access process cumbersome, noting difficulties with password management and security concerns. \[[2](#source-item-2)\]

Pros

Zoom Workplace

VW

Victoria W

COTAMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years.

“We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your microphone if there is a lot of background noise.“

November 17, 2025

EJ

Enghien J

ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years.

“I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location.“

December 9, 2025

TeamViewer ONE

LB

Lucas B

IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value.“

March 16, 2026

CT

Cameron T

IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years.

“TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support.“

February 25, 2026

Cons

Zoom Workplace

Naya O

Graduate StudentHigher Education, 51 - 200 employeesUsed the software for: More than 2 years.

“The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants“

January 4, 2026

Jonathan N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need.“

November 27, 2025

TeamViewer ONE

GB

Gunther B

Managing directorBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years.

“The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my attempt to connect to the remote site, often I click twice or three times before something happens. “

December 2, 2025

WM

Will M

OwnerInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. “

November 25, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from collaboration software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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