# Zoom Workplace vs Zulip: Features and Cost Comparison 2026 | Capterra > Zoom Workplace vs Zulip: Which team communication tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision. Source: https://www.capterra.com/compare/144037-197945/Zoom-Video-Conferencing-vs-Zulip --- # Zoom Workplace vs Zulip Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Zoom WorkplaceZulip2/4 selected [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [Zulip](https://www.capterra.com/p/197945/Zulip/)[4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) [## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14581)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) [## Zulip](https://www.capterra.com/p/197945/Zulip/)[4.9 (196)](https://www.capterra.com/p/197945/Zulip/reviews/) Starting Price $14.99/month Starting Price $14.99/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.6 Customer Service 4.4 Starting Price $6.67/month Starting Price $6.67/month Value-for-Money 4.9 Functionality 4.6 Ease of Use 4.6 Customer Service 4.8 Reviews Sentiment Based on [14,581 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Positive 13,957 Neutral 538 Negative 86 Positive 13,957 Neutral 538 Negative 86 Reviews Sentiment Based on [196 reviews](https://www.capterra.com/p/197945/Zulip/reviews/) Positive 196 Neutral 0 Negative 0 Positive 196 Neutral 0 Negative 0 Best for (according to reviews) - **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively. - **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector. - **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities. Best for (according to reviews) - **Business size**: Small businesses account for 137 reviews (76%), indicating strong adoption among this segment. - **Industry**: Research (28%), computer software (15%), and higher education (10%) collectively represent 53% of reviews, highlighting notable traction in these fields. - **Use cases**: Team communication (85%), collaboration (61%), and internal communications (46%) are the main applications, reflecting a focus on organizational connectivity. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. 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This ensures that the choice you make aligns with your needs and prevents unnecessary costs. Here's a look at some key factors to consider and how these options compare. \[[1](#source-item-1)\] Key features rated by users Features selected based on 53,632 reviews from Team Communication users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Zoom Workplace 85%Fit Feature ratings Real-Time Chat 4.6 Mobile Access 4.6 Alerts/Notifications 4.5 File Sharing 4.3 Zulip 81%Fit High performer Feature ratings Real-Time Chat 4.9 Mobile Access 4.3 Alerts/Notifications 4.5 File Sharing 4.4 Real-Time Chat 4.6 (1062) 4.9 (116) Zoom Workplace users appreciate the real-time chat feature for its ability to facilitate communication without interrupting meetings. They find it useful for answering questions, making comments, and engaging with participants privately or in group settings. However, some users mention that the chat can be distracting during presentations. Zulip users, on the other hand, value the organization of conversations into threads and topics, which they say makes it easier to follow discussions. They also appreciate the markdown support and the ability to link text automatically. Overall, users find Zoom Workplace's real-time chat enhances engagement during meetings, while they think Zulip's threaded chat structure improves clarity and organization. Mobile Access 4.6 (2135) 4.3 (114) Zoom Workplace users highlight the convenience of mobile access, which they say allows them to join meetings and collaborate from anywhere. They appreciate the flexibility it offers, especially when traveling or without access to a computer. Some users, however, find the mobile interface less intuitive. Zulip users find the mobile app functional and appreciate the ability to set different notification options for mobile and desktop. They note that the app could use some improvements in navigation and handling multiple accounts. In general, users value Zoom Workplace for its seamless mobile access, while they find Zulip's mobile app reliable but in need of some enhancements. Alerts/Notifications 4.5 (220) 4.5 (83) Zoom Workplace users find alerts and notifications practical for managing meetings and staying updated. They appreciate the integration with Google Calendar and the ability to customize notifications. Some users, however, report occasional issues with notifications not appearing. Zulip users appreciate the customizable notification settings, which they say allow them to control alerts on a channel-by-channel basis. They find the weekly email diary and email notifications for mentions particularly useful. Overall, users think Zoom Workplace provides effective alerts and notifications for meetings, while they say Zulip offers more flexibility and customization in its notification settings. File Sharing 4.3 (1312) 4.4 (110) Zoom Workplace users find file sharing essential for collaboration during meetings. They appreciate the ease of uploading files in the chat and the integration with various file-sharing platforms. Some users, however, prefer using other tools for file management. Zulip users find file sharing straightforward, saying that they can upload and attach files easily. They mention that the UI could be improved and that larger files can cause lag on weaker devices. In summary, users value Zoom Workplace for its seamless file sharing during meetings, while they find Zulip's file sharing easy to use but in need of some UI enhancements. ## Pricing comparison ### Starting prices Zoom Workplace $14.99 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/) Zulip $6.67 Per User (Per Month) Free Trial Free Version ## How does the user experience compare on Zoom Workplace vs Zulip? ### Overall rating 4.6 (14581) 4.9 (196) ### User interface Zoom Workplace Zulip ### Customer service and support Zoom Workplace Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat Zulip Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Zoom Workplace vs Zulip Zoom Workplace and Zulip are two software tools that have been evaluated and reviewed on Capterra by verified reviewers. Read genuine feedback from users to see how Zoom Workplace compares to Zulip and decide which one is the best fit for your needs. \[[2](#source-item-2)\] Pros Zoom Workplace KK Kanika K Technical AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records.“ April 17, 2026 EJ Enghien J ManagerReal Estate, 11 - 50 employeesUsed the software for: More than 2 years. “I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location.“ December 9, 2025 Zulip JM Jessica M CEOFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “Zulip is exactly the right structure -- each topic is its own conversation thread -- to make the chat history easy to review and retrieve information from even at high conversation volume.“ October 31, 2025 TP Tommaso P Associate professorHigher Education, 51 - 200 employeesUsed the software for: 1-2 years. “We use Zulip for discussions between devs and maintainers, and to offer support for users. Since ns-3 is made by many models, I love that the discussions can be organised by channels and threads. Plus, Zulip gives us a simple way to check at a glance the status of issues and merge requests on GitLab, which is great.“ December 6, 2024 Cons Zoom Workplace Naya O Graduate StudentHigher Education, 51 - 200 employeesUsed the software for: More than 2 years. “The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants“ January 4, 2026 Jonathan N Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years. “We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need.“ November 27, 2025 Zulip KB Karin B Operations ManagerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Closing out the app does not change the status. When a user is invisible we don't know if they are not currently working or whether they are just immersed in work in another window and the Zulip app has gone idle.“ December 6, 2024 KB Karin B Operations ManagerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Can't save customized status posts and does not automate an off-duty status when user closes app.“ December 6, 2024 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from team communication software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. 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