---
title: "Compare Zoom Workplace vs VoIP.ms 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoom Workplace and VoIP.ms based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/144037-203084/Zoom-Video-Conferencing-vs-VoIP-ms"
page_type: "comparison"
language: "en"
---

# Zoom Workplace vs VoIP.ms Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceVoIP.ms2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,682 reviews](#user-reviews)

Positive

14,052

Neutral

544

Negative

86

[## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting Price

$1.10/month

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.4

Customer Service

4.8

Reviews Sentiment

Based on [698 reviews](#user-reviews)

Positive

678

Neutral

14

Negative

6

## Not a match? Find software alternatives tailored to your priorities.

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rated it above 4 stars

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### 3CX

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Starting Price

$350.00

Flat Rate,Per Year

Free Trial

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User rating

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Highest Rated

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4.5 (13,703)

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User rating

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## Summary

* * *

Key features rated by users

Features selected based on 10,011 reviews from video conferencing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Mobile Access

4.6

Presentation Streaming

4.6

File Sharing

4.3

Meeting Management

4.6

Collaboration Tools

4.4

\--%Fit

Missing features

Feature ratings

Mobile Access

NA

Presentation Streaming

NA

File Sharing

NA

Meeting Management

NA

Collaboration Tools

NA

User satisfaction

User satisfaction

4.6

User reviews[14,682](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.8

User reviews[698](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1.10Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast.

Best for

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Jakkie G.

Freelancer - using Zoom for Research and Interviews

> "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557)

KC

Kevin C.

Resourcing

> "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

VS

Victoria S.

Customer Service officer

> "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

Sourav M.

Research Assistance

> "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten harder to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

CW

Clyde W.

System Administrator

> "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

EW

Emily W.

HR Manager

> "On the downside, some advanced features are limited to paid plans, and organizations requiring extensive project management or document collaboration may need to supplement Zoom with additional..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

Mailen G.

WSB

> "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

Jennifer B.

Owner

> "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and just..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672)

BR

Brendan R.

Workshop Manager

> "It is the gold standard for video conferencing, and the quality is consistently high. While it’s evolving into more than just a meeting tool, I mostly rely on it for seamless video calls and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169979)

VS

Victoria S.

Customer Service officer

> "System Resource Heavy: The desktop client can consume significant battery life and processing power, which can lead to performance lags on older machines."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

BR

Bradley R.

IT Director

> "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

PP

Piyusha P.

Customer service operator

> "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448)

ST

Shannon T.

Founder, Educator

> "I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see!"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7171801)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

NB

Nafula B.

Contract virtual assistant

> "It takes up a lot of computer memory, and at times the occasional lag during large group calls can be annoying."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169942)

RG

Rashad G.

Geomechanicist

> "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061)

Sweety K.

Developer

> "The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

Joshua S.

Director of IT

> "It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186770)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace a..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

AA

Adrian A.

Human Resources Assistant and Payroll Manager

> "Sometimes it is very difficult to look at the special features or using emoticons, also that sometimes the links get an error."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186139)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

LC

Leziel C.

Dgroup Leader

> "What I did not like with Zoom is the participants window disappears when I need to share my screen."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7174696)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

RH

Rasel H.

Digital Marketing Specialist

> "Also, the 40-minute limit on the free version can be a bit disruptive for longer team discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

Felix M.

LPC-S

> "I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7196049)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

VS

Victoria S.

Customer Service officer

> "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external participants...."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

LM

Leanna M.

MT-BC, NMT-F, CTD

> "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my screen in..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

EH

Eric H.

Account Manager II

> "What I liked most about zoom was being able to integrate my meetings into my calendars, which helped me a lot with organizing."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7188465)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

EA

Estrella A.

Software Engineer

> "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

FA

Fathi A.

Network Engineer

> "The clarity and responsiveness when sharing presentations or documents are excellent, which makes collaboration seamless even with large teams."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7184484)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

EV

Edwin V.

DEV Manager

> "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

AS

Abby S.

Marketing Manager

> "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

BR

Bradley R.

IT Director

> "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

RH

Rasel H.

Digital Marketing Specialist

> "Features like screen sharing, virtual backgrounds, and meeting recording make team collaboration very smooth and efficient."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

VR

Verified Reviewer

Sales Specialist

> "I use features like screen sharing and meeting recording help improve productivity and my workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7159600)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there is..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

VR

Verified Reviewer

Case Management

> "Sometimes it will lag during speaking or will lose connection in the middle of a meeting but never lasts long."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7122524)

RG

Rashad G.

Geomechanicist

> "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061)

VS

Victoria S.

Customer Service officer

> "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

VS

Victoria S.

Customer Service officer

> "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

EV

Edwin V.

DEV Manager

> "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365)

LD

Laura D.

Client Success Specialist

> "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

Sourav M.

Research Assistance

> "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

BD

Benjamin D.

ceo owner dentist

> "doesn't integrate well with all other software platforms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6805905)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

VR

Verified Reviewer

Policy Specialist

> "Lack of integration with some other applications and lack of AI features similar to what the competitors platform has"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6448078)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

CA

Clemens A.

Business Development Manager

> "There's an integration with Google Calendar that I find unfortunate: it is placed in such a way that you intuitively click it instead of the "launch" button."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___3232803)

AS

Abby S.

Marketing Manager

> "This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

PW

Paisley W.

Instructional Designer

> "I feel like the initial home page isn't that helpful."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7031877)

JD

Justin D.

Senior Manager II., Talent Acquisition

> "The best attributes of Zoom Workplace is the simple and intuitive user interface, making it an option for the masses."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6777712)

Shivani S.

Graduate student

> "I have used other apps with the same functionalities but they are nowhere close to as user friendly as zoom is."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6198013)

RP

Rylie P.

Communications Coordinator

> "Zoom makes it easy to meet with people all over the world."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139192)

Matt E.

Sr QA Analyst

> "The interface is easy to use but it doesn't thrill me to look at it or interact with it."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6359956)

Sweety K.

Developer

> "The interface is simple and easy to navigate, even for first-time users."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

SA

Sos A.

AX Specialist

> "As mentioned, the user interface may be hard to follow for newbies."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___4058924)

EA

Estrella A.

Software Engineer

> "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477)

PP

Piyusha P.

Customer service operator

> "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

FG

Fernando G.

Talent Acquisition

> "Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7204561)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

PN

Prosper N.

Studying bible

> "I like how it brings everything into one platform-file sharing, chat and video calls, even the customer support is top notch."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

BK

Bri K.

Consultant

> "I also think that sometimes customer support takes too long to get back to you."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

RZ

Roberto Z.

SEO

> "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

Caleb B.

Founder

> "Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016)

JS

Jonathan S.

Principal

> "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

RZ

Roberto Z.

SEO

> "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning,..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

JS

Jonathan S.

Principal

> "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328)

JR

Jeff R.

Owner

> "Unresolved issues with SMS capabilities on main DID numbers"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845)

Caleb B.

Founder

> "Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016)

DD

Dennis D.

Owner

> "Their documentation is often a bit lacking or out of date."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

RZ

Roberto Z.

SEO

> "What I liked most about VoIP.ms is its reliability and flexibility."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

BH

Billy H.

Student

> "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563)

Dave W.

CEO

> "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491)

JL

John L.

Owner

> "I cancelled the account and will stick with my current VOIP provider Ubiquiti"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922)

MY

Michael Y.

Mechanical Designer

> "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

KG

Karl G.

Director of Information Systems

> "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169)

DD

Dennis D.

Owner

> "I like how easy it is to procure a new DID / Local Number."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780)

MB

Michael B.

Founder

> "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158)

Randal B.

Principal Consultant

> "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

DZ

David Z.

CEO

> "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

HF

Hunter F.

Proprietor

> "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

RP

Ryan P.

Owner

> "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279)

Randal B.

Principal Consultant

> "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

EP

Elizabeth P.

VP

> "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958)

Anthony W.

Owner

> "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345)

RE

Ryk E.

CEO

> "We have had some difficulties in matching inbound services on end points with the right servers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971)

Cameron D.

Digital Marketing Manager

> "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060)

MH

Marin H.

Owner

> "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174)

RT

Ryan T.

Head Of Integrated Search & Data Performance

> "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517)

BF

Brendan F.

Director of Business Development

> "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000)

MD

Michael D.

President

> "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318)

DC

David C.

System Engineer

> "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302)

DV

Dave V.

IT Manager

> "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652)

PL

Peter L.

Chief cook & bottle washer

> "The SMS/MMS service can not receive messages from certain providers/numbers. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390)

RZ

Roberto Z.

SEO

> "My experience with VoIP.ms has been smooth and reliable."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131)

DC

David C.

President

> "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095)

KG

Kevin G.

Owner

> "Its the best support experience I have ever had with a carrier"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6647342)

JV

Jocelyn V.

President/Owner

> "During that time SIP disconnects and phones cannot make or receive calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599953)

RM

Rob M.

VP, Systems

> "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123)

MY

Michael Y.

Mechanical Designer

> "The website can be a little tricky to navigate due to the number of options and features."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880)

CR

Corey R.

Energy Manager

> "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166)

JL

Jonathan L.

Administrator

> "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776)

David P.

Director

> "The advantages are the interconnect information, and loop back IVR test functions, feature codes."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132)

NR

Nigel R.

CEO

> "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

JD

Jonathan D.

IT

> "The billing method in USD are difficult to convert in CAD billing Taxes"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115)

PM

Paul M.

Senior System Administrator

> "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444)

DZ

David Z.

CEO

> "The most difficult part of the service is the initial setup - i.e. creating your account."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228)

HF

Hunter F.

Proprietor

> "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387)

VR

Verified Reviewer

home user

> "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250)

CL

Constantine L.

President

> "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094)

EV

Eric V.

CEO

> "There was a DDOS attack few months ago where we had zero service for 3-4 Days."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719)

Randal B.

Principal Consultant

> "I've saved myself, my clients, friends, and family dozens of dollars a month and hundreds of dollars a year by switching them to voip.ms over..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102)

RB

Richard B.

Owner

> "I needed a phone and didn't want to pay for a hardline just for phone service."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454)

AH

Andrew H.

Technology Consultant

> "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

ML

Mitch L.

Executive Pastor

> "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011)

ML

Marjorie L.

Coordinator

> "The messaging system could be improved , we don’t use that feature very often"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478)

AH

Alexander H.

General Director

> "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795)

VC

Vincent C.

Senior Technical Level Designer

> "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639)

ES

Enrique S.

Owner

> "Call routing flexibility, allows me to properly handle incoming calls."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160)

SC

Satish C.

VP

> "The configuration documentation is difficult to follow for non-technical folks."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030)

JC

Jozo C.

Architect

> "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

EC

Evgeny C.

Founder

> "The last 12 months were the most terrible: service was intermittent, customers complained about missed calls, delays when connecting calls,..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3177448)

VR

Verified Reviewer

Founder

> "They have loads of features and functionalities, and also provide an API to interact with their services."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

GB

Guy B.

consultant

> "the service was interrupted for a few days following a denial of Service Attack"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296)

JD

James D.

Regional Director

> "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114)

SW

Shawn W.

N/A

> "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263)

JC

Janet C.

Bookkeeper

> "They ported my old landline for free and had tons of options to customize its use. "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599967)

MD

Michel D.

Network specialist

> "Intermittent Call interruptions or calls degraded"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078)

PW

Patrick W.

Owner/Managing Member

> "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! "

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455)

VR

Verified Reviewer

Telephone Administrator

> "It shouldn't have to be so hard to reconfigure your lines."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161)

PG

Paul G.

Animation Director

> "The voice quality of the calls is extremely good."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6032660)

DC

Devin C.

President

> "It is too high for the international rate to China."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352)

LW

Lucas W.

Owner

> "I like how flexible I can manage my bills for different numbers and hosting sites."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650)

TB

Teala B.

Office Manager

> "Using a VoIP app can be confusing for our techs"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354)

CK

Chris K.

Admin

> "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

EC

Emma C.

C-Level

> "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235)

SS

Stan S.

Director

> "Monthly cost of having DID is a little too high."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131)

VR

Verified Reviewer

Broker

> "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361)

VR

Verified Reviewer

CEO

> "The user interface does not look good, modern and is not well designed."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729)

VR

Verified Reviewer

Founder

> "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021)

DO

Dave O.

Owner

> "Web interface was difficult to manage at first but not any more"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4444520)

PC

Paul C.

VP

> "Simple interface for experienced users, has many features regular phone systems don't offer."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989463)

FoL

François L.

Enterprise architect

> "Some instructions are difficult to understand for a newcomer"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990309)

JC

Jozo C.

Architect

> "It's a full-featured platform with a control panel that's easy to use with quick response time."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472)

EB

Erik B.

owner

> "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588)

MD

Michael D.

President

> "Integrated well with our freepbx server"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991083)

MB

Michelle B.

Registered Nurse

> "Integration issue during initial set up was quite tricky"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523)

CB

Christopher B.

Owner

> "Integration was easy with the exception of getting DID's for my area"

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989561)

Louis Paul M.

Enterprise Architect

> "Many options difficults to integrate."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989818)

WA

Wayne A.

President

> "Very easy to use and integrate with my current system."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989335)

WL

Will L.

Investor

> "Hard to understand various functions ."

[See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990367)

[View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,682)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

AI/Machine Learning

120

Important

Zoom Workplace

Top features

37/50

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Attendance Management
-   Auto Framing
-   Automatic Transcription
-   Autonomous Task Execution
-   Brainstorming
-   Brand Management
-   Breakout Rooms
-   Browser Application
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Data Security
-   Decision Making
-   Desktop Application
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   HD Audio/Video
-   Host Controls
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   One-Click Join
-   Participant Permissions
-   Polls/Voting
-   Presentations
-   Presentation Streaming

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

VoIP.ms

7/50

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Attendance Management
-   Auto Framing
-   Automatic Transcription
-   Autonomous Task Execution
-   Brainstorming
-   Brand Management
-   Breakout Rooms
-   Browser Application
-   Calendar Management
-   Call Recording
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Conferencing
-   Content Management
-   CRM
-   Customizable Branding
-   Data Security
-   Decision Making
-   Desktop Application
-   Document Management
-   Document Storage
-   Drag & Drop
-   Electronic Hand Raising
-   Email Management
-   Email Reminders
-   Event Management
-   Event Scheduling
-   File Sharing
-   File Transfer
-   Generative AI
-   HD Audio/Video
-   Host Controls
-   Live Chat
-   Meeting Management
-   Microsoft Outlook Integration
-   Mobile
-   Mobile Access
-   On-Demand Recording
-   On-Demand Webcasting
-   One-Click Join
-   Participant Permissions
-   Polls/Voting
-   Presentations
-   Presentation Streaming

[See all features](https://www.capterra.com/p/203084/VoIP-ms/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

VoIP.ms is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value VoIP Software (2022) 

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

VoIP.ms

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom
-   Located in United States
-   Founded in 2011

VoIP.ms

-   By VoIP.ms
-   Located in Canada
-   Founded in 2007

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$14.99/month

Price

$4/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

$1.1/month

Price

$25/month

4.7

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175788-203084/Nextiva-vs-VoIP-ms)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$1.1/month

Price

$4/month

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-203084/Microsoft-Teams-vs-VoIP-ms)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

$1.1/month

Price

Contact vendor for pricing

4.7

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/203084-218251/VoIP-ms-vs-Wildix)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

$1.1/month

Price

$350/year

4.7

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-203084/3CX-vs-VoIP-ms)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

$1.1/month

Price

$29/month

4.7

Features

4.7

4.4

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/169627-203084/RingOver-vs-VoIP-ms)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

vs

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/)

$1.1/month

Price

$30/month

4.7

Features

4.3

4.4

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/203084-242188/VoIP-ms-vs-RingCentral-MVP)