---
title: "Compare Zoom Workplace vs Cisco Jabber 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Zoom Workplace and Cisco Jabber based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/144037-212050/Zoom-Video-Conferencing-vs-Cisco-Jabber"
page_type: "comparison"
language: "en"
---

# Zoom Workplace vs Cisco Jabber Features and Cost Comparison

Last updated September 23rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceCisco Jabber2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,682 reviews](#user-reviews)

Positive

14,052

Neutral

544

Negative

86

[## Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.3 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [1,335 reviews](#user-reviews)

Positive

1,150

Neutral

150

Negative

35

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,508 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

Assignment Management

NA

File Management

4.3

Chat/Messaging

4.7

Workflow Management

NA

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

Assignment Management

NA

File Management

NA

Chat/Messaging

4.3

Workflow Management

NA

User satisfaction

User satisfaction

4.6

User reviews[14,682](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.3

User reviews[1,335](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small teams, mid-market organizations, and large enterprises across all industries, including Education, Healthcare, Financial Services, Government, Manufacturing, Retail, Frontline, and Broadcast.

Best for

Designed for midsize to large businesses in consulting, finance, healthcare, and other industries, it is a web conferencing tool that provides team messaging, remote collaboration, and more.

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Jakkie G.

Freelancer - using Zoom for Research and Interviews

> "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557)

KC

Kevin C.

Resourcing

> "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

VS

Victoria S.

Customer Service officer

> "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

Sourav M.

Research Assistance

> "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten harder to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

CW

Clyde W.

System Administrator

> "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

EW

Emily W.

HR Manager

> "On the downside, some advanced features are limited to paid plans, and organizations requiring extensive project management or document collaboration may need to supplement Zoom with additional..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

Mailen G.

WSB

> "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

Jennifer B.

Owner

> "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and just..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672)

BR

Brendan R.

Workshop Manager

> "It is the gold standard for video conferencing, and the quality is consistently high. While it’s evolving into more than just a meeting tool, I mostly rely on it for seamless video calls and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169979)

VS

Victoria S.

Customer Service officer

> "System Resource Heavy: The desktop client can consume significant battery life and processing power, which can lead to performance lags on older machines."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

BR

Bradley R.

IT Director

> "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

PP

Piyusha P.

Customer service operator

> "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448)

ST

Shannon T.

Founder, Educator

> "I love the spotlight for feature for being able to make myself the “big screen” for my students or I can also spotlight them for their classmates to see!"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7171801)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

NB

Nafula B.

Contract virtual assistant

> "It takes up a lot of computer memory, and at times the occasional lag during large group calls can be annoying."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169942)

RG

Rashad G.

Geomechanicist

> "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061)

Sweety K.

Developer

> "The free plan has a meeting time limit for group sessions, which can be inconvenient during longer discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

Joshua S.

Director of IT

> "It provides good value if your organization actively uses the meeting and collaboration features. If you only need basic video conferencing, though, the full platform can feel like more than you..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186770)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace a..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

AA

Adrian A.

Human Resources Assistant and Payroll Manager

> "Sometimes it is very difficult to look at the special features or using emoticons, also that sometimes the links get an error."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7186139)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

LC

Leziel C.

Dgroup Leader

> "What I did not like with Zoom is the participants window disappears when I need to share my screen."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7174696)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

RH

Rasel H.

Digital Marketing Specialist

> "Also, the 40-minute limit on the free version can be a bit disruptive for longer team discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

Felix M.

LPC-S

> "I love Zoom Workplace as a private practice therapist, not only as a place to meet with my clients in a HIPAA-secure environment, but also for the many features that make my job easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7196049)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

VS

Victoria S.

Customer Service officer

> "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external participants...."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

LM

Leanna M.

MT-BC, NMT-F, CTD

> "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my screen in..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

EH

Eric H.

Account Manager II

> "What I liked most about zoom was being able to integrate my meetings into my calendars, which helped me a lot with organizing."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7188465)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

EA

Estrella A.

Software Engineer

> "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

FA

Fathi A.

Network Engineer

> "The clarity and responsiveness when sharing presentations or documents are excellent, which makes collaboration seamless even with large teams."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7184484)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

EV

Edwin V.

DEV Manager

> "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

AS

Abby S.

Marketing Manager

> "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

BR

Bradley R.

IT Director

> "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

RH

Rasel H.

Digital Marketing Specialist

> "Features like screen sharing, virtual backgrounds, and meeting recording make team collaboration very smooth and efficient."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7169117)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

VR

Verified Reviewer

Sales Specialist

> "I use features like screen sharing and meeting recording help improve productivity and my workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7159600)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there is..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

VR

Verified Reviewer

Case Management

> "Sometimes it will lag during speaking or will lose connection in the middle of a meeting but never lasts long."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7122524)

RG

Rashad G.

Geomechanicist

> "The interface is familiar, and features such as screen sharing, meeting controls, and chat make it practical for necessary communication with colleagues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7200061)

VS

Victoria S.

Customer Service officer

> "Feature Creep: Because Zoom has packed in so many new features—such as Mail, Calendar, and Notes—some users feel the interface has become slightly cluttered compared to its originally..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

VS

Victoria S.

Customer Service officer

> "Usable Whiteboard & Collaboration: Unlike some clunky alternatives, the interactive whiteboard and screen-sharing tools are highly functional directly during live calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7183591)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

EV

Edwin V.

DEV Manager

> "The interface is generally easy to navigate, performance has been stable, and video calls have remained clear even during longer meetings. Although there are occasional bugs and some premium..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7191365)

LD

Laura D.

Client Success Specialist

> "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

Sourav M.

Research Assistance

> "The core video conferencing is flawless, and the deep integration of chat, whiteboard, and proactive AI scheduling cuts down significantly on administrative busywork. Despite minor bugs with..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7203700)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

BD

Benjamin D.

ceo owner dentist

> "doesn't integrate well with all other software platforms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6805905)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

VR

Verified Reviewer

Policy Specialist

> "Lack of integration with some other applications and lack of AI features similar to what the competitors platform has"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6448078)

EW

Emily W.

HR Manager

> "Its scheduling integrations with popular calendar applications and productivity tools help streamline workflows and improve team communication."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7172733)

CA

Clemens A.

Business Development Manager

> "There's an integration with Google Calendar that I find unfortunate: it is placed in such a way that you intuitively click it instead of the "launch" button."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___3232803)

AS

Abby S.

Marketing Manager

> "This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

PW

Paisley W.

Instructional Designer

> "I feel like the initial home page isn't that helpful."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7031877)

JD

Justin D.

Senior Manager II., Talent Acquisition

> "The best attributes of Zoom Workplace is the simple and intuitive user interface, making it an option for the masses."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6777712)

Shivani S.

Graduate student

> "I have used other apps with the same functionalities but they are nowhere close to as user friendly as zoom is."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6198013)

RP

Rylie P.

Communications Coordinator

> "Zoom makes it easy to meet with people all over the world."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139192)

Matt E.

Sr QA Analyst

> "The interface is easy to use but it doesn't thrill me to look at it or interact with it."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6359956)

Sweety K.

Developer

> "The interface is simple and easy to navigate, even for first-time users."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7177839)

SA

Sos A.

AX Specialist

> "As mentioned, the user interface may be hard to follow for newbies."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___4058924)

EA

Estrella A.

Software Engineer

> "Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194477)

PP

Piyusha P.

Customer service operator

> "Occasionally, updates introduce minor bugs or compatibility issues, and customer support response times can vary depending on the subscription plan."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7194448)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

FG

Fernando G.

Talent Acquisition

> "Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7204561)

MF

Muhammad F.

Supervisor IT

> "If there is a problem with customer support that is difficult to contact, or via chat, it is the person who is working, not the employee."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7165222)

PN

Prosper N.

Studying bible

> "I like how it brings everything into one platform-file sharing, chat and video calls, even the customer support is top notch."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

BK

Bri K.

Consultant

> "I also think that sometimes customer support takes too long to get back to you."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

VR

Verified Reviewer

IT Infrastructure Engineer

> "It integrates well with Cisco UC infrastructure but feels dated compared to newer platforms."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

LoC

Léo C.

Trainee

> "This is where we noticed the limitations of the tool: frequent errors in call transfers, numerous bugs when used intensively in a short..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6473461)

VR

Verified Reviewer

IT Infrastructure Engineer

> "Call quality is consistent on a well-configured network"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

ET

Emilee T.

Billing Support

> "Desk top sharing feature would sometimes be glitchy during meetings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

OP

Oliver P.

CFO

> "Overall, Cisco Jabber is a very useful tool for team communication and collaboration."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7186818)

AK

Athina K.

Product Development Manager

> "Messaging and real-time notifications frequently suffer from delays and failures, and collaboration tools, such as screen sharing and file..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152)

NG

Nathan G.

Member Service Advocate

> "The streamlined interface and simplicity of the product make Cisco Jabber an easy solution to customer service phone calls."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7102541)

VR

Verified Reviewer

IT Infrastructure Engineer

> "Not as user-friendly or intuitive"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

GH

Georgina H.

Analyst

> "Its amazing all its functionality is amazing being able to track, record and review callers."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6846613)

UR

Umang R.

Strategy Program Lead

> "It is getting outdated and lags behind other leading products from different companies."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6529361)

PT

Priya T.

Senior Data Analyst

> "It facilitates internal communication and collaboration, allowing us to work more efficiently from any location and on any device while..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

Maciej K.

Telemechanics specialist

> "Sometimes i have got a problem with alerts."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916)

QB

Quishea B.

Intake Coordinator

> "The flexibility to use Cisco Jabber on different devices is a huge plus for me. Whether I'm on my laptop, tablet, or phone, I can stay..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314)

QB

Quishea B.

Intake Coordinator

> "Sometimes, managing the security features feels a bit complex, and it might not be everyone's cup of tea."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6010314)

AB

AARON B.

IT Admin

> "Also the search feature for numbers is very useful"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6644902)

Shiva J.

project manager

> "Call quality: Some users have reported issues with call quality on Cisco Jabber, with complaints about dropped calls, poor sound quality,..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

ET

Emilee T.

Billing Support

> "I liked the instant messaging feature for quick communication."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

Ric H.

Financial Representative

> "Sometimes, Cisco can be a bit buggy and not connect to your device due to cookies or needing to restart and clear your devices cache."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219663)

ET

Emilee T.

Billing Support

> "Positive, it has many features in one program which increases overall efficiency."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6796809)

TM

Teresa M.

QA Anaylst

> "The only thing I found that I didn't like about Jabber is the emojis being cartoonish. "

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6247768)

LaB

Lyka angelic B.

customer service representative

> "my over all experience using cisco jabber since my company using it everyday for meetings cisco is the best no lags especially on the..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5079262)

JD

Jeroen D.

Employee

> "one annoying feature is the inability to phone out when you have denied an incoming call for several tens of seconds."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4320099)

RI

Riana I.

Account Manager

> "Cisco jabber makes it very easy to use as a phone with clients without using a personal number."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6806645)

AMH

Anna Maria H.

Associate

> "desktop and cell apps do not sync with each other. If you shut down your computer or close the app, you lose all chats."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3834271)

PT

Priya T.

Senior Data Analyst

> "The customer service is impressive, and all features (chat, texting, and screen sharing) perform as advertised."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

AL

Ashley L.

Product Ownder

> "This product is not compatible with MS Teams which we use for internal collaboration, chat and meetings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3923464)

PT

Priya T.

Senior Data Analyst

> "We've been using this app for everything from internal communications to client communications to meetings to messaging, and it's been..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5082782)

VB

Virginia B.

Security Specialist

> "It is very basic, both in layout and in usage."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6278208)

Shiva J.

project manager

> "Improved productivity: With features like video conferencing, screen sharing, and mobile access, Cisco Jabber can help teams be more..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

OK

Oleksandr K.

Software Engineer

> "The fact that using Cisco Jabber depends on an active Internet connection makes it difficult to use when I am in mountainous regions."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

MB

Maxime B.

System Administrator

> "It is simple to use and has a lot of configuration settings."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6735859)

Jamie C.

Salesforce Developer + Admin

> "It can run a bit sluggish, requiring a connection reset or cache clearing. "

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4220637)

OK

Oleksandr K.

Software Engineer

> "With Cisco Jabber, we conduct various activities, from external communication with our customers and suppliers to highly organized..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

SE

Shannon E.

consultant support

> "Due to system requirements, it can sometimes lag on lower end PC specs."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4771826)

Shiva J.

project manager

> "Enhanced security: Cisco Jabber includes various security features, such as end-to-end encryption, secure messaging, and password..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

VR

Verified Reviewer

Payroll specialist

> "Audio problems, low sound quality, sometimes it crashed and locked."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4511248)

Shiva J.

project manager

> "Video conferencing: Cisco Jabber's video conferencing feature is highly impactful as it allows for face-to-face communication and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

SW

Samantha W.

Recruitment Resource Partner

> "No complaints - at times the product would freeze and I would have to reboot, but I think that is common with any virtual product."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3847621)

PO

Peter O.

Infrastructure Engineer

> "The deployment bypass the requirement to have the device connected to the corporate network via VPN; we are able to board users faster and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3851224)

NPB

Noxolo Peace B.

Director

> "Cisco Jabber can be a bit complex to set up and configure, especially for non-technical users."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796)

Shiva J.

project manager

> "Remote work: With the rise of remote work, Cisco Jabber can help solve the challenge of keeping remote teams connected by providing a..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

Andrea L.

Officer

> "It is very slow, blocks frequently, video quality is low, not friendly user AT ALL."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3999431)

NPB

Noxolo Peace B.

Director

> "What I love about Cisco Jabber is its ability to integrate different communication channels, such as voice, video, and messaging, into one..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4744796)

BT

Bree T.

Social Engagement Coordinator

> "Its integration with calendar systems is unreliable. And worst of all as an internet-based phone system, there is often a lag and/or audio..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3445509)

AN

Amy N.

Board Secretary

> "It was cool that we could do a share screen on a call to show the participant what we were describing."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957)

OK

Oleksandr K.

Software Engineer

> "Therefore, the video call quality is often relatively low due to the location."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4437172)

Said A.

branch manager

> "It saved us a lot of effort, time and money in communicating between members of the same team and between the teams in general, and we were..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4659273)

UU

Umesh U.

Sales Consultant

> "Message sometimes disappear so you find empty conversations with certain colleagues."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088)

AN

Amy N.

Board Secretary

> "I also like how my organization integrated email voicemail with the system."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6005957)

LA

Lagin A.

Senior Account Executive

> "Sometimes it doesnt connect properly and takes a while to load up."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4297045)

Elyes C.

Application Security engineer

> "Cisco jabber is a nice tool used for communicating with team members.the clarity of the call is great and it is very effective and sharing..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4774864)

KM

Kuldip M.

IT manager

> "Some time its bit clunky with login and experience with feature"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4219651)

LK

Liz K.

Senior Paralegal

> "I really liked Jabber while it was the software program in use by my firm, however, once we made the switch to Teams for the purposes we..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4592897)

AK

Athina K.

Product Development Manager

> "My overall experience with Cisco Jabber can be described as frustrating."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___5048152)

Shiva J.

project manager

> "Overall, the above benefits of Cisco Jabber can help businesses improve communication and collaboration, increase productivity, streamline..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

Hossam S.

Network Operations Manager

> "It has two drawbacks, as you need a reliable network connection for it to operate perfectly & also in terms of pricing compared to other..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3328300)

VR

Verified Reviewer

Computer Service Technician

> "Easy to use, high quality communication."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6705502)

UU

Umesh U.

Sales Consultant

> "Bad for screen sharing and messaging."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4562088)

Alesia L.

Motion Graphic Designer

> "Cisco Jabber allows me to create, schedule and join webinars through my iOS app."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4073613)

CG

Crishna G.

Clinical Liaison

> "Does not have fun features to enjoy communication with others."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3850727)

Maciej K.

Telemechanics specialist

> "Easy to use."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___6531916)

CS

Chrysanthos S.

Teacher/IT

> "My only criticism is that sometimes, the software forgets my username and password without asking me to input them again, so I am unaware..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3650625)

SM

Sahil M.

Data Scientist

> "The file-sharing option is best because I get to share files with colleagues instantly without needing to send an email or putting on the..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4604262)

Jeremy B.

Writer

> "I do, however, get email alerts that someone tried to call, and I also have a voicemail box that no one ever uses."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3123080)

SS

Sudhir S.

CASS Lead

> "Cisco Jabber is one of the best communication tool for managing the end to end communication requirements of your organisation."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4587908)

SC

Steven C.

IT Management

> "Full integration was never completed and calls stopped working when we moved from hardware to full software for calling."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

AS

Ashley S.

Social Worker

> "It's great for making calls to patients when you work remote and don't want them to have your personal cell phone numbers."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4124921)

SD

Seronda D.

Freelancer

> "I did not get formal training on it so therefore, I had to navigate through the software to figure out how other things work such as..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3561887)

CW

Cameron W.

Lieutenant

> "One of the best benefits for me has been the ability to make/receive calls from/to my published work phone number, while operating from a..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3407021)

Pedro G.

Project Engineer

> "Calls disconnection is the only thing that I find as a challenge when using this tool do to poor internet connectivity."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3377236)

MB

Mark B.

Systems Coordinator

> "It also works great in the office so you can use more input/output options than a desk phone can offer."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4732490)

SC

Steven C.

IT Management

> "Limitations on access when using VDI mean unable to make calls and rely on other calling tools."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

JA

Jessie A.

Junior Designer

> "I really enjoy and have taken advantage of the multiple benefits this tool has to establish stable communication with others through audio..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3779197)

SC

Steven C.

IT Management

> "Was not able to use this for a long period and we soon changed to use other software products for calls and messaging."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3649866)

BB

Bryan B.

Insurance Agent

> "It does a great job keeping track of my calls telling me who's calling the voice to text options are phenomenal, great!"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4218617)

NL

N L.

Accountant

> "Not sure if it was my home wifi, but sometimes the call would drop or the caller couldn't hear me and vice versa."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3539356)

VR

Verified Reviewer

Jabber review

> "We can use the app for calling with less effort and we can add contacts"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4243522)

SL

Samantha L.

Central Test Scheduling

> "I got dropped connections randomly"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4319259)

Prashant S.

Architect

> "This feature helps me connect with my clients and deliver an urgent message."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3860916)

LR

Laureen R.

Head Coach

> "Software can have delayed responses at times, but that could be due to a weak internet connection."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3493998)

Shiva J.

project manager

> "The user interface is user-friendly and allows users to quickly adapt to the platform and perform their tasks efficiently."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4699376)

VR

Verified Reviewer

IT Infrastructure Engineer

> "Not as user-friendly or intuitive"

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___7150360)

ET

Elizabeth T.

Front Desk Advisor

> "I am pleased to say that at of all the software that my company uses, CISCO has time and time again continue to provide reliable and..."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4302882)

JA

Jennifer A.

PhD Student

> "As with many programmes, Jabber suffers from not having the best user interface."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3799787)

Alexander Jose D.

Music Teacher

> "Despite not being a tech expert, Jabber has been user-friendly for me."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___4984364)

Luísa B.

Inside Sales Representative

> "The whole interface is unappealing."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___2885130)

VR

Verified Reviewer

VP, Technical Support

> "The user interface is decent and the application comes with a strong feature set."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3664201)

AR

Ana R.

Customer service representative

> "Using this tool can be tricky with our system."

[See full review](https://www.capterra.com/p/212050/Cisco-Jabber/#Capterra___3231558)

[View Reviews](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,682)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

4.30 (1,335)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zoom Workplace

Top features

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Cisco Jabber

10/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/212050/Cisco-Jabber/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

Cisco Jabber is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cisco Jabber

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom
-   Located in United States
-   Founded in 2011

Cisco Jabber

-   By Cisco
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$14.99/month

Price

$4/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

Contact vendor for pricing

Price

$4/month

4.1

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/168668-212050/Microsoft-Teams-vs-Cisco-Jabber)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

Contact vendor for pricing

Price

$8.75/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-212050/Slack-vs-Cisco-Jabber)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,174)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Contact vendor for pricing

Price

$7/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/212050-247901/Cisco-Jabber-vs-Google-Workspace)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/)

$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.1

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/212050-227157/Cisco-Jabber-vs-Microsoft-365)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,531)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Contact vendor for pricing

Price

$24.9/month

4.1

Features

4.6

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/194565-212050/TeamViewer-vs-Cisco-Jabber)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,413)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[4.30 (1,335)](https://www.capterra.com/p/212050/Cisco-Jabber/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Contact vendor for pricing

Price

$1.99/month

4.1

Features

4.4

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-212050/OneDrive-vs-Cisco-Jabber)