# Compare Zoom Workplace vs Wildix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoom Workplace and Wildix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144037-218251/Zoom-Video-Conferencing-vs-Wildix

---

# Zoom Workplace vs Wildix Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceWildix2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,520 reviews](#user-reviews)

Positive

13,900

Neutral

534

Negative

86

[## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

199

Neutral

8

Negative

2

## Summary

* * *

Key features rated by users

Features selected based on 5,560 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

4.3

Assignment Management

NA

Chat/Messaging

4.7

Workflow Management

NA

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

NA

Assignment Management

NA

Chat/Messaging

4.4

Workflow Management

NA

User satisfaction

User satisfaction

4.6

User reviews[14,520](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.2

Customer support

4.6

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Best for

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

## User reviews

Pros & cons

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

LD

Laura D.

Client Success Specialist

> "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

RH

Rezaul H.

Supervisor, Field Research

> "Zoom Workplace brings together tools like meetings, chat and file sharing. Yet it keeps me in sync with my colleague all day round making collaboration much easier across different projects..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6816913)

VR

Verified Reviewer

Project Manager

> "Occasional security concerns like Zoom bombing can be an issue, and some useful features are locked behind paywalls which can be frustrating to work around."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573)

FR

Florian R.

Quality

> "Meetings are stable even with large groups, and features like screen sharing and breakout rooms make remote collaboration smooth."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170)

BA

Bashir A.

Developer

> "The website of Zoom is a bit slower and is little bit different from the Zoom application which creates some confusion regarding usage of the app."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035256)

JC

James C.

Customer Success Manager

> "The program integrates well with our email messaging/calendar system, and we can create custom meeting spaces that give our clients the convenience and flexibility they need to work with us."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6762879)

SW

Staliseia W.

Certified Google Support Specialist

> "Some features weren’t as intuitive as expected, and occasional audio or video glitches disrupted the flow during calls."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

DAD

Dharmendra Alex D.

Information Security Manager

> "It played a major role in helping us complete our ISO 27001 audits remotely, enabling seamless collaboration with external auditors and stakeholders."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6809133)

BH

Brooke H.

Academic Tutor

> "The chat feature can be distracting during a meeting/presentation, is difficult to review asynchronously, and content is lost when a meeting ends."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826975)

AS

Amro S.

Pharmacy Manager

> "It allows me to set up meetings with a single click and I actually get reminders that are in sync with different time zones."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6814876)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

MH

Martin H.

Purchasing Analyst

> "Zoom Workplace is auto adjusting bandwidth, participants joined from different network strengths doesn’t matter and breakout rooms are good for collaboration during internal brainstorming..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6826034)

NO

Niamh O.

researcher

> "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213)

VR

Verified Reviewer

Freelancer

> "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a small..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764)

SS

Steve S.

Clinical Demonstrator

> "I had few connectivity issues, such as audio and video lag, dropped calls and screen freezing wich disrupted the flow of meetings and it decreased productivity."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6296334)

Ravish S.

graphic designer

> "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927)

FR

Florian R.

Quality

> "Some advanced features are hidden behind menus, and occasional updates can disrupt the workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7049170)

DH

Desmond H.

Operations and Sustainability Coordinator

> "Video quality, chat function, AI companions, video recording, webinar ability, breakout rooms, and software itself is all very excellent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6766051)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

TS

Taylor S.

Student Director

> "Zoom Workplace offers reliable HD quality video meetings, audio meetings, as well as a number of other productivity and collaboration features."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6796768)

VR

Verified Reviewer

Project Manager

> "Audio during screen sharing can also be inconsistent at times and doesn’t always work smoothly."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573)

AM

ANDREW M.

AGENCY PRINCIPAL

> "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774)

CH

Cralissa H.

Paralegal

> "I enjoy using Zoom workplace for work video conferences as it allows all users to easily use the service without issues."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7036929)

Sam M.

CEO

> "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603)

AC

Alexandru C.

General Manager

> "The sound and video on Zoom Workplace are such that those involved in the meeting can communicate easily. When others are presented on the screen, things run smoothly, and breakout rooms..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6830559)

AS

Alisha S.

Project manager

> "When I need to start a random meeting using the “new meeting” option, it doesn’t give me the link I can share with people"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824180)

LD

Laura D.

Client Success Specialist

> "Zoom is our primary mode of video conferencing and communication for our agency, given that we are now remote-based and can work from anywhere in the US."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

Kayode O.

Project Manager

> "It consumes a lot of data...this kind of makes it lag when the network isn't optimal."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7065650)

Jonathan N.

Technology Director

> "We started with just Zoom Rooms and then gave everyone an individual license when everyone shifted to WFH during covid and the transition couldnt have been simpler."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

JR

Julie R.

Patient Care Coordinator

> "Some times microphones just don't work or the video stops mid training but not enough to discontinue use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7047345)

MD

Maggie D.

Manager

> "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678)

VR

Verified Reviewer

Owner

> "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505)

JC

John C.

Graphic designer

> "It has many great features like sharing of screen, raising of hand,recording of meeting etc."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

KT

Keishla T.

Laah artist

> "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

SA

Samer A.

Open source contributor

> "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937)

VS

Viktoriya S.

Manager

> "having to pay per person per month can increase the cost substantially compared to other options."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

LH

Luke H.

Financial Advisor

> "Its best part is usefully for communications, sharing files, and monitoring different call rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059894)

KA

Keirsten A.

Client Care Coordinator

> "I have tried to schedule things to appear on their calendar, and it just doesn't work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413)

NL

Norm L.

Lawyer

> "It supports green screen and allows me to do my job remotely as a lawyer."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598)

VR

Verified Reviewer

sr systems admin

> "The thing I would say I like the least about Zoom Workplace would be that when things and feautres are added that there really isn't a way to learn how to use them in app."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7018876)

Jiahao H.

Deployment Strategist

> "Audio and video quality are consistently strong, even with large groups, and features like screen sharing, breakout rooms, and virtual backgrounds are intuitive and easy to use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

SC

Sebastian C.

Information Technology Intern

> "The value for money is not as good as others as this feels like you pay for functionality, not for features."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7089245)

KA

Keirsten A.

Client Care Coordinator

> "It links with my Outlook Calendar, and the quality of the audio and video is really good."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7106413)

CW

Cody W.

HR Generalist

> "It wasn't a very reliable connection more than half the time while using it, and sometimes the audio/video quality was on the lower end of the standard."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6823421)

Suzanne F.

Director of Operations

> "We spent countless hours on the Zoom meeting platform, and it was a Godsend in the covid world, and post-covid world where so many calls and meetings have gone virtual."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114941)

MD

Maria D.

Owner

> "However, it crashes on me very frequently then I have to restart or shutdown and restart."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7030378)

MR

Morgan R.

Paralegal

> "I like how zoom integrates with smokeball to track my clients time and records all the calls so we can review them"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6824743)

RM

RJ M.

Safety Manager

> "We use a lot of desktop computers and it's impossible to contribute without a microphone."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7074881)

VR

Verified Reviewer

Sales Manager

> "I liked the features, whiteboard and screen sharing, as they help me put my ideas more effectively in front of everyone."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069281)

KJ

Kate J.

US Seedcare Product Lead

> "It doesn't seem like it's the platform of choice for customers at times so it makes it more difficult when others aren't familiar to navigate and present."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6782207)

VR

Verified Reviewer

Digital Product Owner

> "Great video conferencing platform with great admin features for enterprise users looking to mange teams and reallocate licences"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6801626)

Lakshay K.

engineer

> "Group meetings under the free plan are limited to 40 minutes, which can be inconvenient if the session is lengthy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6876286)

SP

Stephanie P.

American accent coach

> "Considering all of the video conferencing software out there, Zoom has been my preferred platform for years because of its ease of use—for both myself and call attendees—and because it..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

DB

David B.

Web Admin and photo editor

> "A few UI design issues make life a little hard for hosts and co-hosts, but this is a minor complaint."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6823234)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

BrJ

Björn J.

ITK Consultant

> "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663)

VR

Verified Reviewer

Tech Support

> "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

JD

Jean D.

GERANT

> "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

TM

Thomas M.

Cloud SysOps

> "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224)

SW

Scott W.

Managed Services

> "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications,..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

SB

Silvia B.

Technical Sales

> "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416)

AB

Alessandro B.

Ceo

> "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191)

JD

Jean D.

GERANT

> "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

FB

Fabio B.

CTO

> "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870)

DO

Davide O.

technical

> "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

RV

Raquel V.

Gestora departamento comercial

> "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

ST

Sebastian T.

System Engineer

> "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068)

Markus H.

CEO

> "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

DL

Daniele L.

CTO

> "The ability to create users in overlicensing makes it hard to track license purchases and billing."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958)

RS

Ryan S.

Director

> "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432)

TH

Thomas H.

IT Technician

> "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315)

KS

Klaus S.

CEO

> "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

FB

Fabrizio B.

IT Developer

> "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055)

VR

Verified Reviewer

Tech Support

> "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

ViR

Väino R.

General manager

> "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

SW

Scott W.

Managed Services

> "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end users..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

ViR

Väino R.

General manager

> "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

DA

Dean A.

Geschäftsleitung

> "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Software House

> "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880)

Matteo D.

responsabile tecnico

> "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067)

ViR

Väino R.

General manager

> "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

FB

Fabiano B.

Tecnico informatico, programmatore

> "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129)

JS

Josip S.

PM Consulter

> "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121)

ME

Michael E.

CEO

> "However, the buttons are very small, making the phones difficult to use with gloves or for older users."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404)

MS

Max S.

IT Business Manager

> "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated additional..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745)

DO

Davide O.

technical

> "The inability to disable automatic updates on the WMS."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

AS

Antonio S.

ceo

> "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174)

ViR

Väino R.

General manager

> "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Faize A.

Managing Partner

> "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957)

Oscar S.

IT

> "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819)

AB

Alessandro B.

Sales Engineer

> "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

MB

Marco B.

Product Manager

> "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226)

AB

Alessandro B.

Sales Engineer

> "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

AG

Adrian G.

Consultant

> "The configurations in the Cloud PBX are not intuitive and require a high level of expertise."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

PC

Phillip C.

Director

> "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398)

KS

Klaus S.

CEO

> "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

ViR

Väino R.

General manager

> "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Matteo S.

CTO

> "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320)

NH

Neil H.

Technical Support

> "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

KH

Karen H.

Office Manager

> "Creating a quote, before a order can be submitted is frustrating."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590)

MG

Mukul G.

Director

> "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959)

Mark F.

IT support lead

> "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396)

DH

Dennis H.

Team Lead Sales

> "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885)

TK

Thomas K.

Senior Consultant

> "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332)

NH

Neil H.

Technical Support

> "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

AG

Adrian G.

Consultant

> "The call quality of the desk phones is barely average."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

FF

Franceschi F.

System Engineer

> "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930)

AG

Antonello G.

sole director

> "assistance only via ticket and not in Italian, so you may encounter some difficulties."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170)

SW

Scott W.

Managed Services

> "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Director

> "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181)

RV

Raquel V.

Gestora departamento comercial

> "Furthermore, the system is not at all intuitive when it comes to making offers and orders."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

MF

Matthew F.

Technical Director

> "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445)

DA

Dean A.

Geschäftsleitung

> "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

AC

Andrea C.

IT Manager

> "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

AC

Andrea C.

IT Manager

> "Some pricing are too expensive for some SMEs."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

DB

Darren B.

MD

> "we like its seamless integrations for voice, video, and messaging—all within one platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909)

NW

Nils W.

purchaser

> "The SFPC is complicated and unsuitable for its actual purpose"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132)

DA

Dean A.

Geschäftsleitung

> "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

Ouziel M.

DIRECTOR

> "a little expensive ."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106)

Markus H.

CEO

> "The platform delivers stable, high-quality communication and integrates perfectly into modern IT infrastructures."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

Robert B.

Managing Director

> "The billing team is troublesome."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399)

[View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/)

## User interface

4.64 (14,520)

[Wildix](https://www.capterra.com/p/218251/Wildix/)

4.69 (209)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Zoom Workplace

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Wildix

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/218251/Wildix/#features)

### Recognition

No recognitions have been awarded to Zoom Workplace

No recognitions have been awarded to Wildix

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wildix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

Wildix

-   By Wildix OU
-   Located in Estonia
-   Founded in

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[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,525)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

vs

[3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Contact vendor for pricing

Price

$350/year

4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158704-218251/3CX-vs-Wildix)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,395)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

vs

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.61 (914)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Contact vendor for pricing

Price

$25/month

4.6

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175788-218251/Nextiva-vs-Wildix)