# Compare Zoom Workplace vs Opendock 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Zoom Workplace and Opendock based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144037-246239/Zoom-Video-Conferencing-vs-Opendock

---

# Zoom Workplace vs Opendock Features and Cost Comparison

Last updated June 5th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceOpendock2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.6 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [14,603 reviews](#user-reviews)

Positive

13,978

Neutral

539

Negative

86

[## Opendock](https://www.capterra.com/p/246239/Opendock/)[4.6 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.8

Customer Service

4.4

Reviews Sentiment

AP

SK

KJ

Based on [104 reviews](#user-reviews)

Positive

98

Neutral

6

Negative

0

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 17,447 reviews from appointment scheduling software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Appointment Management

NA

Online Booking

4.0

Calendar Management

4.3

Credit Card Processing

NA

Availability Management

3.0

72%Fit

Missing features

Feature ratings

Appointment Management

5.0

Online Booking

4.6

Calendar Management

4.5

Credit Card Processing

NA

Availability Management

4.4

User satisfaction

User satisfaction

4.6

User reviews[14,603](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.4

User satisfaction

4.6

User reviews[104](https://www.capterra.com/p/246239/Opendock/reviews/)

Ease of use

4.8

Functionality

4.4

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$14.99Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Cloud-based video conferencing solution that assists SMBs and large enterprises with wireless media sharing, video system interoperability, screen sharing, and more.

Best for

Opendock serves all carriers & brokers that want to book online and all warehouses that want their carriers & brokers to book online. A warehouse must be an Opendock user for a carrier to book.

## User reviews

Pros & cons

KK

Kanika K.

Technical Analyst

> "The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133185)

Naya O.

Graduate Student

> "The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

KC

Kevin C.

Resourcing

> "The video and audio quality are consistently reliable, and features like AI meeting summaries, transcripts, screen sharing, breakout rooms, and recording save me a significant amount of time..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

Jakkie G.

Freelancer - using Zoom for Research and Interviews

> "Their non-generative, simple AI services like scheduling, automation, and transcribing are good, but the summaries, notes, and "AI companion" is an utter nuisance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7157557)

EJ

Enghien J.

Manager

> "I like the unified communication and collaboration platform, Zoom Workplace, which combines video meetings, chat, whiteboards, and presence status all in one location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

NV

Nick V.

Safety Manager

> "We primarily use desktops and the problem is most don't come equipped with microphone equipment, so we have to pivot to dedicated laptops or phones"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077715)

JH

Jen H.

CEO

> "Zoom does really good job with all the things: the AI notetaker, the summary that it creates, being able to have the recordings of the audio and the video. And then there's all the different..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7094273)

DN

David N.

IT Operations Manager

> "Setting up Zoom Rooms can be a little tricky, especially when trying to link a calendar to each room. And most recently, the ability to use SMS text with their virtual phone has gotten..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132606)

EJ

Enghien J.

Manager

> "For group meetings, training sessions, webinars, or collaboration among teams, features such as breakout rooms, support for large meetings, recording, and live streaming make Zoom Workplace..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059060)

TW

Tabatha W.

Nursing Supervisor

> "The biggest downside was that some advanced features can be confusing to navigate, and the platform can use a lot of system resources during larger meetings or extended use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7146733)

Jiahao H.

Deployment Strategist

> "The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

SP

Stephanie P.

American accent coach

> "The settings pages are also incredibly convoluted and are seemingly often reorganized, so it can be difficult to access what you need, especially when scheduling workshop calls in advance."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

CW

Clyde W.

System Administrator

> "I use Zoom Workplace daily to not only schedule/attend meetings but also using the AI Companion feature that automatically joins meeting alongside me and provide me with a summarization post..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

Zach P.

Marketing Coordinator

> "Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

SP

Stephanie P.

American accent coach

> "Screen sharing, including with sound, is really easy, and I like that the Mac app allows for me to move the call window around over the top of whatever I'm sharing so I can organize my..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104875)

Jennifer B.

Owner

> "It works, but it's nowhere near as smooth as the desktop experience. If I'm trying to manage a session on the go or quickly check something between meetings, I usually end up frustrated and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7155672)

CW

Clyde W.

System Administrator

> "It also provides the ability to integrate SSO which creates a seamless sign in for users while providing additional security for sign ins."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160665)

VR

Verified Reviewer

Owner

> "Unfortunately I had to move on to latforms with more capabilities like editing and storage on the cloud, as well at 4K playback."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116508)

Naya O.

Graduate Student

> "I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073181)

PN

Prosper N.

Studying bible

> "It occasionally uses a lot of system resources which can slow some computers during zoom video calls, and it can most times feel a overwhelming with too many futures in one platform"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6870593)

Mailen G.

WSB

> "In terms of productivity, Zoom Workplace helps streamline communication and reduces the need for in-person meetings, making it a valuable tool for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7153980)

RH

Ronisha H.

Claims Specialists

> "Just like with any electronic services, it has it kinks where sometimes connection wasn’t always great causing disruption the inability to connect all together for a period of time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7071828)

VS

Viktoriya S.

Manager

> "It made it easy to manage recordings and files for later use. If bandwidth allows, you can do calls in HD video, do screensharing and create breakout rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7116856)

Jonathan N.

Technology Director

> "We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7052020)

TW

Tisha W.

Health Services Coordinator

> "What I like most about this tool is that it features built-in screen sharing and recording, which can be used directly when I am presenting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7104818)

SM

Selena M.

Psychologist

> "The start-up of the application, however can sometimes take a long time, and the fact that it requires an application can be cumbersome for external meetings or those who are dialling in."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7098836)

YM

Yasmin M.

Accounting Assistant

> "The chat, file sharing, and scheduling tools are all connected, which helps keep everything organized in one place instead of switching between different apps."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

Zach P.

Marketing Coordinator

> "In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109391)

BR

Bradley R.

IT Director

> "Zoom made remote communication and collaboration much easier by providing a dependable platform for meetings, presentations, support sessions, and group discussions."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

VR

Verified Reviewer

Project Manager

> "Occasional security concerns like Zoom bombing can be an issue, and some useful features are locked behind paywalls which can be frustrating to work around."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573)

DE

Danielle E.

Owner

> "I have one Zoom link that I use for every session and I am able to implement additional security features as needed, which is very important as a therapist."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133126)

IL

Ilaria L.

Assistant Reservation Manager

> "Sometimes I experienced some issue on logging in right before the video cal started and I had to insert my password again, loosing the first bit of the meeting."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128410)

ET

Edward T.

Accountant

> "The ability to conduct multiple video call meetings, team collaboration, and clarity with all videos is why I personally enjoy Zoom Workplace."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7114827)

RV

Rakhi V.

QA Lead

> "Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7134540)

TO

Terrene O.

Legal Intake Specialist

> "Being able to utilize tools such as screensharing, Q&A, chat, etc helps everyone on the call collaborate with one another."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7118700)

MA

Mohammad A.

Senior Claims adjuster

> "Sometimes the application uses a lot of system resources, which can slow down performance on lower-end devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137881)

VW

Victoria W.

COTA

> "We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7046139)

LP

Lexus P.

Ceo

> "At this point there are some devices that I can't even use zoom on because it simply will not load or the audio feature won't work. Upon trying to fix this issue I attempted to reach out to..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7011624)

HC

Haley C.

ONLINE MARKETING

> "Works well for managing remote work, screen sharing, breakout rooms, and recording meetings make collaboration easier."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7142283)

NO

Niamh O.

researcher

> "Sometimes when I have logged into a meeting, the software starts to re-install or run an update but i wouldn't say that's a huge con, it could be due to myself not keeping it up to date"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7105213)

AF

Ana F.

Project Assistant Intern

> "I use it regularly for classes, team meetings, and virtual events, and the video and audio quality are usually very consistent."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7121102)

AE

Antawn E.

Operations and Finance Coordinator

> "Some features were only available in the Zoom app or browser itself, but this made it difficult when the majority of our Zoom scheduling was done using an extension in Google Calendar."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7035611)

SW

Staliseia W.

Certified Google Support Specialist

> "The video quality is consistently strong, and the integration with messaging and scheduling tools helps streamline our workflow. While there’s room for improvement in navigation between..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7027160)

VR

Verified Reviewer

Automation

> "The free plan has a 40-minute limit on group meetings which can be disruptive."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7137602)

NO

Naya O.

Research Assistant

> "Their customer support is prompt and thorough, and zoom allows me to have productive virtual office hours as a professor"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7162125)

VR

Verified Reviewer

Advisor

> "Doesn't integrate as well Microsoft Teams, especially when trying to add scheduled meetings to calendar"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7076701)

VR

Verified Reviewer

Freelancer

> "It's also very important that you can share your screen especially when you need to show some presentation. And also the breakout rooms, that gives you the opportunity to work with a small..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6868764)

SE

Sarah E.

Microbiologist

> "The issue on zoom is that it could make my phone hot and become hanging after streaming for some time."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7133865)

AS

Abby S.

Marketing Manager

> "I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152552)

LM

Leanna M.

MT-BC, NMT-F, CTD

> "I don't like that I can't set up multiple meetings simultaneously through my account at once on different devices."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7158317)

BR

Bradley R.

IT Director

> "Scheduling and hosting meetings is straightforward, and the platform scales well from small team calls to large presentations and webinars."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "File sharing in chat is basic, not good for big files or long term storage."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7128715)

Ravish S.

graphic designer

> "i have used zoom for online meetings and, client calls and some times webinars, video conferencing quality is reliable and this platform is essential for remote work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6878927)

YM

Yasmin M.

Accounting Assistant

> "When there are a lot of participants or features turned on, the app can sometimes lag or feel a bit resource-heavy."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

AM

ANDREW M.

AGENCY PRINCIPAL

> "MOBILE APP WPORKED WELL WITH MY IPHONE AND MY DESKTOP WITH SMOOTH TRANSITIONS BETWEEN DECIVES WHEN TAKING CALLS"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7077531)

VR

Verified Reviewer

Project Manager

> "Audio during screen sharing can also be inconsistent at times and doesn’t always work smoothly."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7069573)

AC

Alexandru C.

General Manager

> "The sound and video on Zoom Workplace are such that those involved in the meeting can communicate easily. When others are presented on the screen, things run smoothly, and breakout rooms..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6830559)

OB

Oluwatobi B.

Graduate Teaching Assistant

> "I’ll just say it’s much better to have a zoom meeting on a laptop or computer than a mobile phone as it drains the battery fast."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7083774)

VR

Verified Reviewer

Sales Specialist

> "I use features like screen sharing and meeting recording help improve productivity and my workflow."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7159600)

Sam M.

CEO

> "My admin portal doesn’t even show the contract terms or allow changes — every option just says “contact renewals.”"

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#GetApp___6871603)

MD

Maggie D.

Manager

> "The video and audio quality are consistently strong, and it integrates well with calendars and team workflows."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7084678)

Kayode O.

Project Manager

> "It consumes a lot of data...this kind of makes it lag when the network isn't optimal."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7065650)

YM

Yasmin M.

Accounting Assistant

> "It also works well for both quick check-ins and longer meetings, making it flexible for different types of work or school collaboration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7132301)

NC

Natalie C.

Admissions Coordinator

> "Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7126984)

JC

John C.

Graphic designer

> "It has many great features like sharing of screen, raising of hand,recording of meeting etc."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7078543)

Joel S.

Technology Support Technician

> "Occasional issues with app crashing during regular use, including sometimes requiring device reboot."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7124649)

KT

Keishla T.

Laah artist

> "The most that i like about zoom workplace is that the signal quality of the video calls are amazing and it makes it easy for me communicate with my employees or costumers."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7016489)

BK

Bri K.

Consultant

> "I think the con of using Zoom Workplace is that some features available on the app aren't available on the browser."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7139724)

SA

Samer A.

Open source contributor

> "It is great for conferencing, recording and shooting clips, and reliable for delivering high-quality communications."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7109937)

VR

Verified Reviewer

Owner

> "It lost a lot of the great features that I loved about the original Zoom and took away features like improving appearance, lighting and the look and feel is very different."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6882505)

LH

Luke H.

Financial Advisor

> "Its best part is usefully for communications, sharing files, and monitoring different call rooms."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7059894)

Emily M.

Conference Center Manager

> "I don't like that I have to set my zoom phone hours every week being a varied hour schedule. "

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7120622)

BR

Bradley R.

IT Director

> "It reduced communication delays, improved team coordination, and made it easier to connect with clients and users regardless of location."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7151382)

Palash J.

Academic Specialist

> "Larger participants can not be added which causes issues as sometimes there are large numbers of participants especially in a workshop or other company-related events other than that there..."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6662597)

NL

Norm L.

Lawyer

> "It supports green screen and allows me to do my job remotely as a lawyer."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7108598)

VR

Verified Reviewer

Case Management

> "Sometimes it will lag during speaking or will lose connection in the middle of a meeting but never lasts long."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7122524)

KC

Kevin C.

Resourcing

> "Features like AI-generated meeting notes and transcripts have helped improve productivity and reduce administrative work."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7160497)

RI

Ricardo I.

Surveyor

> "What I least like about Zoom is that the controls can be a little elusive depending on the window configuration."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7152819)

Jiahao H.

Deployment Strategist

> "Audio and video quality are consistently strong, even with large groups, and features like screen sharing, breakout rooms, and virtual backgrounds are intuitive and easy to use."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___7073217)

LD

Laura D.

Client Success Specialist

> "When you are screen sharing on Zoom, the Zoom screen share menu bar is inconveniently placed at the top of the screen which can make it difficult to navigate the tabs at the top."

[See full review](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#Capterra___6763978)

[View Reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

AP

Amanda P.

Customer Services Representative

> "This paired with the ability to export this data into a csv that I can provide to clients has streamlined standing appointment scheduling and..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7018026)

AP

Amanda P.

Customer Services Representative

> "I am also not a fan of the fact that we cannot disable/edit the text of the SMS notifications that are sent to drivers after they complete the..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7018026)

SK

SHRI K.

Warehouse Clerk

> "It significantly improved our logistics coordination and reduced manual communication with carriers. While there’s room for improvement in..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017041)

NA

Noorul A.

Analyst

> "There are a few small issues like occasional slowness or confusing features, but nothing too major."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017002)

KJ

Kiera J.

CSR

> "It simplifies accountability, reduces paperwork, and allows real-time updates, making operations more efficient and transparent for both drivers..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017838)

BF

Brent F.

Warehouse and Logistics Manager

> "You have to upload everything at once and then you can't upload more without deleting what is there and reuploading everything."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465274)

BF

Brent F.

Warehouse and Logistics Manager

> "Being able to upload and save files for each appointment is great and had enabled my department to cut down on paper documents and waste less..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465274)

NA

Noorul A.

Analyst

> "Also, a few features are not very intuitive, so it takes some time to figure out."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017002)

SM

Suproteek M.

Implementation Specialist

> "OpenDock is known for its user-friendly interface and efficient scheduling capabilities, which help streamline the process of booking and..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6466312)

DL

Douglas L.

IT and Customer Support

> "We have some company-specific requirements we cannot add to OpenDock appointments."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465363)

HC

Heather C.

Shipping Clerk Lead

> "I like seeing how long a truck has been waiting and that the feature live updates for all users at the same time so there is no confusion on..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465279)

TH

Tabitha H.

Materials Processing Coordinator

> "Not able to add tags / info when you hover over the appointment. "

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465365)

JL

Jocelyn L.

Purchasing Agent

> "The portal’s ability to manage and track shipments in real-time has reduced errors and improved our overall productivity."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465343)

AP

Amanda P.

Customer Services Representative

> "My coworkers and I have lost numerous appointment notes due to this."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7018026)

TL

Todd L.

Supply Chain

> "From day one, it has facilitated a smooth transition, enabling carriers, suppliers, and employees to seamlessly book appointments daily."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465443)

TH

Tabitha H.

Materials Processing Coordinator

> "I don't like that we already have a subscription and have to pay more for other usage options."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465365)

NG

Nikita G.

Supply chain

> "I appreciate the notification feature, which helps keep everyone on the same page, ensuring that no appointments are missed."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6488767)

BF

Brent F.

Warehouse and Logistics Manager

> "The only con we have faced is with uploading documents."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465274)

TW

Tim W.

Solutions

> "I really appreciate the gate management and yard management features and how easy they are to use especially for visualizing what trailer types..."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017046)

SW

Sandy W.

warehouse coordinator

> "not easy to find corresponding orders with the booking number they give."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465252)

PZ

Peter Z.

Director of Transportation

> "Overall, I would recommend Opendock as a solid solution to driver efficiencies for driver check in and guard shack processing."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017380)

MS

Mischelle S.

Administrative Support Associate

> "Some companies refuse to go by their scheduled times."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465602)

EP

Ed P.

IT Analyst

> "The platform is efficient and helps streamline workflow management, saving time and reducing the complexity of dock scheduling"

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6467318)

JR

Jaymie R.

Logistics Coordinator

> "It's a struggle to get some carriers to use the platform."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465350)

NM

Nichole M.

Administrative Assistant

> "I have appreciated the simplicity of the program, from passing on scheduling instructions to scheduling pickups and shipments."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017021)

HM

Heather M.

Warehouse

> "that not all the carriers and/or buyers are using it correctly"

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6466061)

KA

Kimone A.

Operations Supervisor

> "Overall experience with open dock has been good, helps us to manage our appointments in advance and plan our labor daily."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___7017004)

KS

Karl S.

Receiving Manager IT Operations Technician

> "Billing has been difficult to deal with."

[See full review](https://www.capterra.com/p/246239/Opendock/#Capterra___6465319)

[View Reviews](https://www.capterra.com/p/246239/Opendock/reviews/)

## User interface

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

4.64 (14,603)

[Opendock](https://www.capterra.com/p/246239/Opendock/)

4.56 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Zoom Workplace

13/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/#features)

Opendock

Top features

21/32

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Automated Scheduling
-   Availability Management
-   Calendar Management
-   Client Database
-   Client Management
-   Client Portal
-   Confirmations/Reminders
-   Credit Card Processing
-   Customer History
-   Customizable Branding
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   Employee Management
-   Generative AI
-   Group Scheduling
-   Mobile Access
-   Multi-Location
-   Online Booking
-   Online Payments
-   Recurring Appointments
-   Reporting & Statistics
-   SMS Messaging
-   Wait List Management
-   Website Integration

[See all features](https://www.capterra.com/p/246239/Opendock/#features)

### Recognition

Zoom Workplace is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Opendock

### Deployment & support

Zoom Workplace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Opendock

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Zoom Workplace

-   By Zoom Video Communications
-   Located in United States
-   Founded in 2011

Opendock

-   By Loadsmart
-   Located in United States
-   Founded in

## Popular Comparisons

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,047)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/)

$14.99/month

Price

$4/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-168668/Zoom-Video-Conferencing-vs-Microsoft-Teams)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Calendly](https://www.capterra.com/p/148036/Calendly/)[4.67 (4,107)](https://www.capterra.com/p/148036/Calendly/reviews/)

Contact vendor for pricing

Price

$10/month

4.4

Features

4.5

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/148036-246239/Calendly-vs-Opendock)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,583)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

$14.99/month

Price

$7/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[4.78 (4,155)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.7

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/213340-246239/Google-Calendar-vs-Opendock)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,121)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/)

$14.99/month

Price

$6/month

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144037-176572/Zoom-Video-Conferencing-vs-Google-Hangouts)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,162)](https://www.capterra.com/p/268055/Goldie/reviews/)

Contact vendor for pricing

Price

$19.99/month

4.4

Features

4.6

4.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/246239-268055/Opendock-vs-Goldie)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,118)](https://www.capterra.com/p/135003/Slack/reviews/)

$14.99/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-144037/Slack-vs-Zoom-Video-Conferencing)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

Contact vendor for pricing

Price

€69/month

4.4

Features

4.6

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/246239-253301/Opendock-vs-Doctoralia-Pro)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[4.45 (11,529)](https://www.capterra.com/p/163332/GoToMeeting/reviews/)

$14.99/month

Price

$14/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144037-163332/Zoom-Video-Conferencing-vs-GoToMeeting)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,747)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

Contact vendor for pricing

Price

$20/month

4.4

Features

4.7

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/191978-246239/Acuity-Scheduling-vs-Opendock)

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,603)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

vs

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,404)](https://www.capterra.com/p/237272/Webex/reviews/)

$14.99/month

Price

$25/month

4.5

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144037-237272/Zoom-Video-Conferencing-vs-Webex)

[Opendock](https://www.capterra.com/p/246239/Opendock/)[4.56 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,639)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Contact vendor for pricing

Price

$23.99/month

4.4

Features

4.5

4.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-246239/Vagaro-vs-Opendock)