# Zoom Workplace vs Google Workspace: Features and Cost Comparison 2026 | Capterra

> Zoom Workplace vs Google Workspace: Which meeting tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/144037-247901/Zoom-Video-Conferencing-vs-Google-Workspace

---

# Zoom Workplace vs Google Workspace Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Zoom WorkplaceGoogle Workspace2/4 selected

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.6 (14573)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$14.99/month

Starting Price

$14.99/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Starting Price

$7.00/month

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [14,573 reviews](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Positive

13,949

Neutral

538

Negative

86

Positive

13,949

Neutral

538

Negative

86

Reviews Sentiment

Based on [17,549 reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Positive

16,822

Neutral

562

Negative

165

Positive

16,822

Neutral

562

Negative

165

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (9,497), indicating strong adoption, with enterprises and midsize businesses contributing 19% and 14% respectively.
-   **Industry**: Computer software, education management, and IT/services together represent 20% of reviews, showing a broad industry reach without a single dominant sector.
-   **Use cases**: Meeting (74%), video conferencing (52%), and screen sharing (38%) are the primary uses, highlighting collaboration and communication as key functionalities.

Best for (according to reviews)

-   **Business size**: Small businesses account for 66% of reviews (11,504), demonstrating broad uptake among this segment compared to enterprises and midsize organizations.
-   **Industry**: Information technology, marketing, and computer software together represent 24% of reviews, indicating notable adoption across tech-driven and creative sectors.
-   **Use cases**: Document management (56%), email management (47%), and file sharing (44%) are frequently cited, reflecting core collaboration and productivity needs.

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Reviewer verdict

Zoom Workplace

Reviewers find Zoom Workplace well-suited for hosting large meetings, webinars, and virtual classrooms, citing its high-quality video, versatile screen sharing, and ease of scheduling across devices. Users value its integrations with tools like Google Calendar, Microsoft Teams, and Slack, saying these enhance workflow efficiency. They mention the free plan as a good entry point for essential features, though frequent users note the value in upgrading for more capabilities.

Google Workspace

Google Workspace users highlight its strengths in team collaboration, real-time document editing, and secure file sharing through integrated apps like Docs, Sheets, and Drive. They appreciate its intuitive interface, mobile synchronization, and automation via Zapier, noting that these features streamline communication and productivity. Reviewers mention its comprehensive suite and integration with other Google services as key benefits, though they find pricing can be a concern for larger teams.

## Features comparison

Beyond cost, assessing the specific features and benefits of Zoom Workplace and Google Workspace within the meeting space can help ensure the best fit for your needs. A well-matched option can enhance productivity while avoiding extra spending on functionalities that won't be used. Here's an overview of the key considerations and how these choices compare. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 45,884 reviews from Meeting users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Zoom Workplace

94%Fit

Feature ratings

Video Conferencing

4.7

Screen Sharing

4.7

Mobile Access

4.6

File Sharing

4.3

Google Workspace

89%Fit

Feature ratings

Video Conferencing

4.5

Screen Sharing

4.5

Mobile Access

4.6

File Sharing

4.7

Video Conferencing

4.7 (2701)

4.5 (510)

Zoom Workplace users appreciate its high-quality video and audio, which they say facilitates smooth real-time communication. They value its ability to handle large audiences and various meeting types, including webinars and 1:1s. Reviewers highlight features like breakout rooms and the capacity to host numerous participants. However, some users mention occasional glitches and issues with camera or microphone activation. Google Workspace users find its video conferencing feature, Google Meet, enhances remote collaboration with good video quality and an intuitive interface. They appreciate its integration with other Google services and the ability to schedule meetings easily. Some users note limitations in the free version and occasional audio issues. Overall, users find Zoom Workplace reliable for large meetings and diverse use cases, while they value Google Workspace for its integration and ease of use.

Screen Sharing

4.7 (2888)

4.5 (423)

Zoom Workplace users find screen sharing simple and versatile, saying that it allows them to share entire screens or specific windows. They appreciate its flexibility and the ability to share audio, which they say enhances collaboration. Reviewers mention its importance for virtual classrooms and troubleshooting. However, some users find it confusing to use. Google Workspace users value screen sharing for its effectiveness in collaboration and communication. They appreciate its integration with Google Meet and the ability to share various types of content. Some users mention it lacks advanced collaboration tools compared to other platforms. In summary, users find Zoom Workplace's screen sharing feature versatile and essential for various tasks, while they appreciate Google Workspace's integration and ease of use for effective collaboration.

Mobile Access

4.6 (2133)

4.6 (2127)

Zoom Workplace users appreciate the convenience of mobile access, saying that it allows them to join meetings and collaborate from anywhere. They find it enhances productivity and flexibility, especially for those frequently on the go. Some users mention issues with audio and video permissions on mobile devices. Google Workspace users value mobile access for its reliability and the ability to manage schedules, edit documents, and join meetings from their smartphones. They highlight the seamless synchronization across devices and the convenience it provides for remote work. However, some users find it challenging to make changes from a mobile device. Overall, users find Zoom Workplace's mobile access convenient for on-the-go collaboration, while they value Google Workspace for its comprehensive mobile functionality and synchronization.

File Sharing

4.3 (1311)

4.7 (2812)

Zoom Workplace users find file sharing essential for quick and easy transfer of documents during meetings. They appreciate its integration with other file-sharing services and the ability to share files in real-time. Some users mention occasional difficulties with file sharing. Google Workspace users value its seamless and secure file sharing through Google Drive, Docs, and Sheets. They appreciate the real-time collaboration, control over permissions, and the ability to share files with specific groups. Some users mention issues with setting permissions and occasional security concerns. In general, users find Zoom Workplace's file sharing useful for real-time collaboration during meetings, while they value Google Workspace for its secure and comprehensive file-sharing capabilities.

## Pricing comparison

### Starting prices

Zoom Workplace

$14.99

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/pricing/)

Google Workspace

$7.00

Per User

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/247901/Google-Workspace/pricing/)

### Value-for-money analysis

4.5 (14573)

4.6 (17549)

An exploration of what reviewers say about both Zoom Workplace's and Google Workspace's value for money finds that Zoom Workplace reviewers see it as a versatile tool with a free plan offering essential features, while Google Workspace reviewers comment on its integration with other Google services and reasonable pricing for its comprehensive suite. Reviewers find that Zoom Workplace offers good value for money, particularly for its free plan that includes features like screen sharing and hosting large meetings. They appreciate its scalability and security, though they note the 40-minute limit on free meetings can be restrictive. Some users mention that the paid plans are worth the cost for frequent users, despite being relatively expensive compared to competitors. When it comes to Google Workspace, reviewers appreciate its seamless integration with other Google services and its reasonable pricing for the extensive features it offers. They highlight its scalability and the ability to manage users easily. However, some users mention that the cost can add up for larger teams and that certain advanced features are locked behind higher-tier plans, which may not be ideal for smaller businesses or individual users.

## Integrations

Popular Integrations

Compare available integrations between Zoom Workplace and Google Workspace.

### Google Drive

Zoom Workplace

Google Workspace

### Asana

Zoom Workplace

Google Workspace

### Jira

Zoom Workplace

Google Workspace

### Salesforce Sales Cloud

Zoom Workplace

Google Workspace

### Calendly

Zoom Workplace

Google Workspace

### PagerDuty

Zoom Workplace

Google Workspace

### Zapier

Zoom Workplace

Google Workspace

### Microsoft Outlook

Zoom Workplace

Google Workspace

Total Integrations

58

Google Calendar

Users mention that they integrate Zoom Workplace with Google Calendar to schedule and manage meetings, which they say simplifies the process and provides timely reminders.

Microsoft Teams

Reviewers state that they use Zoom Workplace with Microsoft Teams for seamless virtual meetings, noting that it complements Teams' features and improves collaboration.

Microsoft Outlook

Users report that they use Zoom Workplace with Microsoft Outlook to schedule and send meeting invitations, which they indicate makes the process more efficient and integrated.

Slack

Reviewers say that they integrate Zoom Workplace with Slack for quick meeting setups, citing that it allows them to start or schedule Zoom calls directly from Slack channels.

Gmail

Users state that they use Zoom Workplace with Gmail for meeting notifications and scheduling, saying that it ensures smooth transitions and efficient communication.

Zoom Workplace Integrations (58)

-   [Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)
-   [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)
-   [appointlet](https://www.capterra.com/p/143051/appointlet/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)
-   [Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)
-   [Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/)
-   [Box](https://www.capterra.com/p/148766/Box/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canvas](https://www.capterra.com/p/127214/CANVAS/)
-   [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)
-   [Egnyte](https://www.capterra.com/p/159288/Egnyte/)
-   [GitHub](https://www.capterra.com/p/129067/GitHub/)
-   [GitLab](https://www.capterra.com/p/159806/GitLab/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Gong.io](https://www.capterra.com/p/157969/Gong-io/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)
-   [Intercom](https://www.capterra.com/p/134347/Intercom/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)
-   [Kaltura Video Platform](https://www.capterra.com/p/121484/Kaltura-Video-Platform/)
-   [Keap](https://www.capterra.com/p/76390/Infusionsoft/)
-   [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)
-   [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)
-   [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)
-   [Meta for Business](https://www.capterra.com/p/213257/Facebook/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)
-   [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)
-   [Moodle](https://www.capterra.com/p/80691/Moodle/)
-   [New Relic](https://www.capterra.com/p/118128/New-Relic/)
-   [Okta](https://www.capterra.com/p/119653/Okta/)
-   [OneLogin](https://www.capterra.com/p/114110/OneLogin/)
-   [Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Panopto](https://www.capterra.com/p/149878/Panopto/)
-   [PayPal](https://www.capterra.com/p/207944/PayPal/)
-   [Redbooth](https://www.capterra.com/p/114953/Redbooth/)
-   [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Schoology](https://www.capterra.com/p/128481/Schoology/)
-   [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)
-   [Skilljar Customer Education](https://www.capterra.com/p/136412/Skilljar/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Statuspage](https://www.capterra.com/p/177360/Statuspage/)
-   [Thought Industries](https://www.capterra.com/p/142263/Thought-Industries/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Trint](https://www.capterra.com/p/179896/Trint/)
-   [YouCanBook.me](https://www.capterra.com/p/163194/YouCanBookMe/)
-   [YouTube](https://www.capterra.com/p/237905/YouTube/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Total Integrations

37

Zapier

Reviewers mention that they use Zapier to automate tasks in Google Workspace, citing that it helps with updating spreadsheets, sending automated emails, and integrating various services efficiently.

Google Workspace Integrations (37)

-   [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)
-   [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)
-   [AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/)
-   [Asana](https://www.capterra.com/p/184581/Asana-PM/)
-   [Calendly](https://www.capterra.com/p/148036/Calendly/)
-   [Canva](https://www.capterra.com/p/168956/Canva/)
-   [ClickUp](https://www.capterra.com/p/158833/ClickUp/)
-   [Confluence](https://www.capterra.com/p/136446/Confluence/)
-   [Figma](https://www.capterra.com/p/175027/Figma/)
-   [Gmail](https://www.capterra.com/p/202338/Gmail/)
-   [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)
-   [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)
-   [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)
-   [Google Drive](https://www.capterra.com/p/161425/Drive/)
-   [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)
-   [Google Maps](https://www.capterra.com/p/227511/Google-Maps/)
-   [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)
-   [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)
-   [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)
-   [IFTTT](https://www.capterra.com/p/186695/IFTTT/)
-   [Jira](https://www.capterra.com/p/19319/JIRA/)
-   [Loom](https://www.capterra.com/p/191187/Loom/)
-   [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)
-   [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)
-   [Microsoft Excel](https://www.capterra.com/p/176574/Excel/)
-   [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)
-   [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)
-   [Miro](https://www.capterra.com/p/128955/Miro/)
-   [Notion](https://www.capterra.com/p/186596/Notion/)
-   [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)
-   [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)
-   [Signeasy](https://www.capterra.com/p/145175/Signeasy/)
-   [Slack](https://www.capterra.com/p/135003/Slack/)
-   [Tableau](https://www.capterra.com/p/208764/Tableau/)
-   [Trello](https://www.capterra.com/p/211559/Trello/)
-   [Zapier](https://www.capterra.com/p/130182/Zapier/)
-   [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know.

## How does the user experience compare on Zoom Workplace vs Google Workspace?

### Overall rating

4.6 (14573)

4.7 (17549)

### User interface

Zoom Workplace

Google Workspace

### Customer service and support

Zoom Workplace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Google Workspace

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Zoom Workplace vs Google Workspace

These meeting software solutions have been evaluated by verified reviewers on Capterra. Check out what real users say about Zoom Workplace and Google Workspace to find out which one would work best for your needs. Users appreciate Zoom Workplace for its effective meeting capabilities, noting the ease of scheduling, hosting, and joining meetings from any device. They value its video conferencing tools for facilitating remote work and collaboration, highlighting the platform's user-friendly interface and integrated features. Additionally, reviewers find the screen sharing feature particularly useful for presentations and real-time collaboration. Meanwhile, Google Workspace users praise its team collaboration tools, emphasizing real-time editing and seamless integration across apps like Docs, Sheets, and Drive. They also commend its email management for efficient organization and integration with other Google services, and document sharing for enhancing productivity and teamwork. As for the cons, Zoom Workplace users mention issues with video calls, citing occasional audio and video glitches and connection stability problems. They also report software issues, including frequent updates and technical glitches. When it comes to Google Workspace, users point out the high pricing, especially for larger teams, and some limitations in document editing, such as formatting issues with Microsoft documents. They also find user administration complex and sometimes overwhelming for new users. \[[2](#source-item-2)\]

Pros

Zoom Workplace

KK

Kanika K

Technical AnalystEducation Management, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to easily record meetings on the cloud or directly to the computer is extremely useful, and the transcript feature is superb for reviewing discussions and maintaining records.“

April 17, 2026

VW

Victoria W

COTAMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years.

“We were able to tune in for video calls and conferences without having to leave out house and you have the option to comment and message to engage in meetings without having to use your microphone if there is a lot of background noise.“

November 17, 2025

Google Workspace

HB

Holly B

Account managerBroadcast Media, 51 - 200 employeesUsed the software for: 1-2 years.

“I check my google emails quickly and respond timely using my AI tool to craft a response and schedule next steps video meetings and sent saved documents from my google drive.“

February 10, 2026

CM

Claire M

Regulatory EngineerMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years.

“I use lots of Google Applications and I like how they all connect - my favorite feature is that Google Calendar will automatically automatically create an event when I receive an email with a reservation or appointment.“

December 31, 2025

Cons

Zoom Workplace

Naya O

Graduate StudentHigher Education, 51 - 200 employeesUsed the software for: More than 2 years.

“The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants“

January 4, 2026

Jonathan N

Technology DirectorDesign, 51 - 200 employeesUsed the software for: More than 2 years.

“We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need.“

November 27, 2025

Google Workspace

Tom L

Marketing ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees previous data file. “

February 6, 2026

JM

James M

Sales RepresentativeRetail, 2 - 10 employeesUsed the software for: More than 2 years.

“The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with inexplicable syncing problems and errors.“

April 3, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from meeting software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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