# Compare Tidio vs Whistle Messaging 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Tidio and Whistle Messaging based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144040-181980/Tidio-Chat-vs-Whistle

---

# Tidio vs Whistle Messaging Features and Cost Comparison

Last updated June 3rd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

TidioWhistle Messaging2/4 selected

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

[## Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [590 reviews](#user-reviews)

Positive

568

Neutral

15

Negative

7

[## Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.7 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

Starting Price

$60.00

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

LN

MR

SM

Based on [132 reviews](#user-reviews)

Positive

126

Neutral

6

Negative

0

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,851 reviews from live chat software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Single Sign On

4.4

Chat/Messaging

4.8

Real-Time Notifications

4.6

Real-Time Monitoring

4.8

Mobile Access

4.7

\--%Fit

Missing features

Feature ratings

Single Sign On

NA

Chat/Messaging

4.4

Real-Time Notifications

NA

Real-Time Monitoring

NA

Mobile Access

4.6

User satisfaction

User satisfaction

4.7

User reviews[590](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.5

Customer support

4.6

User satisfaction

4.7

User reviews[132](https://www.capterra.com/p/181980/Whistle/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$60Per Feature, Not provided by vendor

-   Free version
-   Free trial

Best for

Best for

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

Best for

Whistle the #1 contactless hotel solution and trusted by 10,000+ hoteliers worldwide with instant integrations, fully automated messaging, task management, marketing features & more.

## User reviews

Pros & cons

MD

Monika D.

Software Engineer

> "It centralizes student/parent support, automates repetitive questions, enhances communication through emails and messages, and even helps teachers with..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7049407)

IS

Ivica S.

Digital Marketing Manager

> "There is a limit of conversations, and of course, limits for a free version should be, but in the limit software is calculating even the greeting to..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6848311)

KS

KRISANPAL S.

Digital Marketing Executive

> "Tidio also provides multi-channel support, like email, WhatsApp, Instagram, Facebook, you can receive and reply at the same place, on this platform you..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7016249)

ML

Margaret L.

Owner

> "Also, I had computer security problems because I was using it with Wordpress and I didn't have a good security running. If using with Wordpress,..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6485302)

CF

Claudio F.

CEO and Founder

> "We use Tidio daily to manage customer inquiries, and what we like most is its intuitive interface and the ability to centralize chats, emails, and..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6831719)

PS

Paulo S.

CEO

> "The most negative aspect so far was having scheduled an online meeting with support, which was accepted, and a few hours before it was due to take place..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6845493)

OM

Ollie M.

Business Support Technician

> "Tidio Chatbot is answering any queries customers are asking when visiting our website, which means the team has more time to focus on business-related..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830250)

Greg R.

ED

> "The interface is also not well laid out, and despite using it for years, there are things we still can't correct because we can't locate them in the..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6836522)

GG

GIUSEPPINA G.

sales

> "Tidio solves many problems for us every day, thanks to Tidio we can interact with customers in real-time, respond to their questions quickly, and save..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830542)

BJ

Brendan J.

Administrator

> "Unfortunately in December of 2024 Tidio changed their pricing structure and our bill doubled from $32 a month to $64 a month."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6609455)

KS

KRISANPAL S.

Digital Marketing Executive

> "After looking at everything, if someone asks for a final reply, I will say only one thing that Tidio is a very beneficial and helpful platform which can..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7016249)

CJ

Calvin J.

Marketer

> "After joining the Tidio Partner Program, I was told that my account would be upgraded, but after several follow-ups, no one ever responded."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7038905)

CP

Chirag P.

Web Designer

> "In my client projects i prefer tidio as my first choice because it offers a lot in free version. And then after trial version my mostly clients purchase..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7014049)

BJ

Brendan J.

Administrator

> "On a side note their android mobile app never really worked well and we missed many visitor chats on the mobile app."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6609455)

KF

Karan F.

Full Stack Developer

> "The automation chat feature and live chat feature are really boosted my website conversion, Also the learning curve is so straight."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6866984)

Bryce P.

Director

> "Most of our traffic is non converting traffic and we dont want to go a custom plan so it is a little annoying but overall still happy."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6848542)

CO

Charles O.

National Treasurer

> "Tidio allows me to offer live chat to customers from anywhere across internet connection."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6861692)

KC

Kara C.

Owner

> "I can't set the chat to the side on mobile like I can I desktop."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6819658)

TK

Tejendra K.

Full Stack Developer

> "It help me to find the qualify saas leds for my startup and direct them to relevant tickets."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6867984)

FB

Francesco B.

CEO

> "Ticketing system is too slow, price is quite high, flows sometimes are tricky to setup."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830268)

FB

Francesco B.

CEO

> "Many Features, Useful chatbot, customization, efficient system of shortcuts, modern catchy graphics."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830268)

AW

Anna W.

Customer Service and Sales Team Lead

> "The main issue I have with Tidio is that it doesn't always notify someone when they receive a new chat."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830572)

RM

Rian M.

Founder

> "We absolutely love Tidio because we've completely figured out what website visitors want along with make it easy for the website owner to install it, to..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6797399)

AG

Aryan G.

Web developer

> "The only con I face yet is, sometimes Lyro AI agents don't pull data from a website."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6818370)

KS

KRISANPAL S.

Digital Marketing Executive

> "The interface of Tidio is also very simple and easy, which can be used whether you are running the website on WordPress, Wix, Shopify or any other CMS."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7016249)

AS

Arpita S.

Software Developer

> "I think it is not ideal when I had huge clients traffic from ads and linkedin posts."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6846639)

PS

Paulo S.

CEO

> "For our company, the choice fell on the Artificial Intelligence Agent since it proved capable of, after being properly “fed” with content, answering..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6845493)

LL

Lewis L.

Co-founder

> "Not integrated well with SaaS users."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7013299)

CJ

Calvin J.

Marketer

> "From a product standpoint, it’s reliable and flexible for small businesses that want to automate customer responses or appointment booking."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7038905)

SS

Shane S.

CEO

> "If you mis-define a workflow you can chew threw your billable conversations."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6832098)

YM

Yogita M.

WordPress Developer

> "I was searching for chatbot for one of my client then i can across with tidio and other bots, while testing features i liked tidio and easy to setup."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7033842)

KS

KRISANPAL S.

Digital Marketing Executive

> "Small businesses may not be able to afford this easily."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7016249)

CJ

Calvin J.

Marketer

> "It integrates smoothly with websites, email, and calendar tools, and overall the software itself works as advertised."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7038905)

APP

Aabbeygaius Prince P.

Marketing Manager

> "The chat templates are limited and not very flexible."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6831317)

Guillermo G.

CEO

> "The visual interfase is great for configuration, once you get around the how it works and what each element is for (takes a while but becomes handy to..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6819093)

CS

Cholavendhan S.

MD

> "Paid version is not affordable for small non profit education sector."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6812064)

Roger A.

Owner

> "I like how it combines message and email in one platform."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7081080)

CJ

Calvin J.

Marketer

> "Unfortunately, communication and support were a major disappointment."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7038905)

Steven M.

system technique

> "It has been a fabulous tool to be able to resolve customer queries through live chat much faster, many times without the need to transfer to an advisor."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6497441)

LA

Lydia A.

Teacher

> "Pricing to remove branding is still too expensive"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6433104)

AW

Anna W.

Customer Service and Sales Team Lead

> "I also like that we have the option to "save" answers so that when customers come in asking the same questions we have prepopulated replies."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830572)

AV

Antonio V.

VP

> "Costly add-ons, branding removal pricey."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830342)

KS

KRISANPAL S.

Digital Marketing Executive

> "The best thing I found about TIDIO is that it is an advanced level platform which helps small to big businesses."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7016249)

KL

Kathy L.

CEO

> "It's really too bad that so many companies are turning over human support to cheap options like ai or outsourcing overseas to less qualified workers who..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6310811)

RH

Ramisetty H.

Support.com

> "This is my first project to build my chatbots to integrate with F and B business places, and actually worked well without any coding part!!"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6821290)

BJ

Brendan J.

Administrator

> "Our credit card was auto charged."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6609455)

PS

Prashant S.

Software Developer

> "Integration with our website was simple, and the interface is clean enough for new users to learn quickly."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___7034082)

KO

Kenneth O.

Communication Professional

> "The mobile application does not sync up well with the desktop application and the mobile application, consumes a lot of phone battery much as you can..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4818917)

IA

Ilya A.

CEO

> "The new AI agent features are saving our office manage about 50% of the customer service chats work."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6827037)

ML

Margaret L.

Owner

> "It is a little difficult to use at first. "

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6485302)

AJ

Abhishek J.

Web Developer

> "Tidio user interface is very clean and user friendly for new user. When i started using i feel very easy to navigate to features like lyro agent,..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6833805)

Brandon H.

CEO

> "Not able to customize where the chat bubble appears, as it is now it almost touches my other lower right pop ups, and I just don't think chat bubbles..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4416981)

YA

Youssuf A.

WordPress Instructor

> "I used it for more than 3 years, it is very awesome plugin I used it for my WordPress website and also I have recommend it to many people of my clients"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6850552)

OS

Ofwono S.

Operator CCR

> "The support team does not respond to inquiries in time and has slow software loading"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6020597)

AA

Akeem A.

Managing Partner

> "Tidio is a comprehensive platform for customer support that I use on a daily basis at workplace."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6872042)

UM

Usaama M.

engineer

> "Delays in sending notifications hence harding responses made by workers"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6039695)

IF

Ian F.

Owner

> "Smooth, easy, a great experience in a field littered with "bots". BUT not all bots are created the same. How they're indexed, developed, prompt..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6832124)

FW

Fon W.

CPO

> "I followed the available tutorials, but still couldn't connect it to our domain."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#GetApp___6006653)

PA

Panchal A.

Administrator

> "It is one of the best fits for businesses ranging from small to medium operations looking to incorporate an AI chatbot and automation."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6844977)

VR

Verified Reviewer

Marketer

> "What I don't really like is the quality of the payment plan and what's involved in the package"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6000056)

SS

Shane S.

CEO

> "Extremely easy to integrate with business website and immediate value by enabling conversations with potential leads as well as the ability to provide..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6832098)

MA

Michael A.

Publisher

> "Referring to state office of consumer protection for prosecution, avoid as it appears to be a criminal company."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6121075)

SS

Shane S.

CEO

> "The integration of Tidio with other third-party apps is very straightforward and extends the value into existing platforms."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6832098)

KW

Krzysztof W.

CEO

> "Lak of brand customisation - you can't add your logo to an email or chat window which is elementary for me."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4416291)

EF

Edward F.

Sales Operations Manager

> "Tidio stands out by offering personalized live chat to connect with customers more effectively."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6556403)

EA

Edson A.

CEO

> "They should allow the agents to delete messages in cause some error while they were whirting or uploading the worg file."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4678058)

TG

Tim G.

Customer Service Executive

> "Tidio helped us respond to questions more quickly - especially from new leads."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6860545)

VM

Viv M.

chief people officer

> "slowly on loading hence needs some update for the best experience"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4919967)

AV

Antonio V.

VP

> "Live chat boosts engagement, and Lyro AI handles 70% of queries."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830342)

SC

Shilton C.

Information Officer / Communication

> "the app has not worked very will since i installed windows 11, as such i have reverted to using the web version and also the mobile version."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4833929)

KK

Kara K.

Investment executive

> "Has good pricing and even better free seats for few users, I like the application as it provides notification for incoming chat, their new AI works..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6018733)

JnP

Jonatán P.

Web Master

> "It is too expensive for the services it offers, for example 40 000 chatbots and only 50 conversations, it does not make sense."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4677917)

TG

Tim G.

Customer Service Executive

> "It’s generated more conversations and made it easier to assist people even after hours."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6860545)

MA

Michael A.

Publisher

> "Customer support could not agree on why they were doing a bait and switch. "

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6121075)

VR

Verified Reviewer

SeniorvMarketing Manager

> "Tidio is super easy to use, with Lyro AI integration and a simple ticketing system that makes handling customer support fast and stress-free for my..."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6835846)

JB

Jayden B.

Screening Officer

> "Limited reporting: Tidio's reporting is not as comprehensive as other chatbot and live chat software"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___4656908)

AM

Abdelrhman M.

support team

> "It's a great solution for small to mid-sized businesses looking for a reliable live chat and chatbot platform."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6831484)

FW

Fon W.

CPO

> "I least like never getting a response from the support team."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#GetApp___6006653)

AV

Antonio V.

VP

> "Tidio impresses with quick, easy setup—integrate in minutes via code or plugins like Shopify."

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6830342)

JAN

Jo-Ann N.

Owner

> "Quite difficult to set up conversation flows"

[See full review](https://www.capterra.com/p/144040/Tidio-Chat/#Capterra___6051579)

[View Reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

LN

Luciano N.

Senior Film Technician

> "Starting price is good value for money if needed on a small scale"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___7156736)

LN

Luciano N.

Senior Film Technician

> "Mobile app can sometimes glitch or crash and user support can be unresponsive occasionally. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___7156736)

MR

Manuel R.

Front Office Manager

> "I like being able to send out pre-arrival messages to all guest checking into my property and being able to chat with my team/guests through whistle..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3305728)

CK

Carol K.

Owner

> "The issues were only acknowledged after we invested our time to test, troubleshoot, provide screenshots and documentation. Despite their promises to..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

SM

Sonya M.

Hotel Owner

> "The demo and tool was great compared to Akia. But wow what a difference in the onboarding."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___6259117)

CK

Carol K.

Owner

> "Whistle Messaging is a helpful tool when it's working but bugs in the software have repeatedly caused user frustration and required considerable time..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303038)

AM

Andrew M.

General Manager

> "Sends a friendly reminder to our guests about their stay in case something happened and they forgot to cancel, which then allows us to provide better..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3316251)

SW

Sandy W.

Owner

> "It is frustrating that hitting the 'return' button automatically sends your comment to the guest, even though there is a 'send' button at the bottom...."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2698879)

JS

Jan S.

Owner/Innkeeper

> "This has freed me up to not only not have our guests text me on my private phone, but I use the automated messages and now feel great knowing they..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

BC

Brendan C.

Marketing Manager

> "I don't like that we can't send direct photos anymore."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322438)

DS

David S.

General Manager

> "Our guests are able to text us and not have to use a random number, we can send them post stay review questions, they can purchase mini bar items..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668821)

JS

Jan S.

Owner/Innkeeper

> "Also, I have not figured out how to see all the guests who are checked in that I am communicating with."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322622)

CG

Carolina G.

Innkeeper

> "It had helped us to task projects and keep updated with communications to guests and staff."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309439)

CS

Corey S.

General Manager

> "Unfortunately, like an unsure but capable new employee, it is constantly looking for approval before providing the correct answer it already knew."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

MB

Michelle B.

Digital Marketing Manager

> "It gave us an easy way to communicate with guests using texting, as well as an easy way to answer potential guests via our website chatbot. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668371)

LF

Lindsey F.

Revenue Manager

> "This makes it difficult for everyone involved to stay up on messages without causing our front desk to miss the message because notifications cease."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667742)

AG

Aidan G.

Guest Experience Manager

> "Having easy access to message guests, giving them the option to respond at their convenience."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301771)

CS

Corey S.

General Manager

> "Doesn't save much time if I have to "ok" everything that I already told it to say..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3562915)

KG

Kimberly G.

Director of Front Office

> "The text messaging option is helpful for responding to guest requests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3318651)

MB

Mackenzie B.

General Manager

> "There have been several occasions where I have missed an important notification because it was already read and not translated to me by my team as..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669259)

LT

LaShonda T.

AGM

> "It allows me to communicate with the guest any time that's needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3309904)

CW

Carolyn W.

Operations Manager

> "I have also noticed that sometimes a message gets sent to multiple guests, when it is intended for only 1 person, which can be inconvenient."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668134)

ESF

E Scot F.

Innkeeper / Owner

> "We also love the automated review requests based on their response—the AI that is built in has increased the percentage of reviews we get by over..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2720507)

EB

Erin B.

Operations Supervisor

> "Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679624)

TP

Tania P.

General Manager

> "The Automatic responses set up in the system also helped to answer the everyday questions of Guests without us having to repeat the same information..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2704126)

SM

Samantha M.

Guest Experience Officer

> "We're still struggling with some areas of implementation."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322344)

LD

Larry D.

Owner

> "Whistle's texting communication actually enhanced guest satisfaction by providing them a convenient method to feel connected on their own terms..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2681639)

JM

Jessica M.

Owner

> "Also, please stop censoring names like "Dick"."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301865)

MT

Martin T.

owner

> "Integrating this with our hotel software was easy and simple. But the fact that this allows us to now have contactless check-ins to our hotel, has..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2690366)

DM

Dan M.

General Manager

> "Having been with a previous texting service that was more expensive and less functional, we could not be more pleased with the Whistle product and..."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667871)

SP

Scott P.

Manager

> "Automation of our welcome messages to guests is a huge time saver"

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3303531)

MR

Marlee R.

Manager

> "I find it difficult to make the texts look good without proper spacing."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679399)

NC

Noah C.

Front Desk

> "It is easy to communicate with the guests and Alerts are clearly displayed on the computer via email."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3301621)

KA

Kyla A.

Office Manager

> "In this continued pandemic, guests are constantly cancelling and moving their reservations. "

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669196)

LH

Lori H.

Manager

> "I like that we can communicate by text to our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3315920)

MO

Michael O.

General Manager

> "Sometimes the notification tones are annoying and too frequent."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2667900)

AS

Amanda S.

Front Desk Supervisor

> "It gives our guests an easy option of contacting our staff members and we are able to easily navigate throughout the system."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2669172)

RS

Randy S.

Hotel operations manager

> "For some reason I can not even find out how to create or change the templates we use."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2670229)

LN

Lindsey N.

Marketing Director

> "The automations that we were able to set up help us to communicate with our guests without adding more to our staffs workload."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2900954)

ED

Erika D.

General Manager

> "I'm also a little nervous implementing the survey feature for our guests."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2679901)

TT

Thomas T.

lodging manager

> "integration with our PMS and keyless locks, very simple to get started."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___3322626)

MG

Maengel G.

Front Office Manager

> "The notification sound gets a little annoying but we just silence if needed."

[See full review](https://www.capterra.com/p/181980/Whistle/#Capterra___2668105)

[View Reviews](https://www.capterra.com/p/181980/Whistle/reviews/)

## User interface

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

4.73 (590)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)

4.68 (132)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Tidio

Top features

32/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/144040/Tidio-Chat/#features)

Whistle Messaging

17/33

-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   CRM
-   Customizable Branding
-   Document Storage
-   Email Management
-   File Sharing
-   Generative AI
-   Geotargeting
-   Interaction Tracking
-   Mobile Access
-   Multi-Channel Communication
-   Offline Form
-   Proactive Chat
-   Real-Time Analytics
-   Real-time Consumer-facing Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Screen Sharing
-   Search/Filter
-   Single Sign On
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Transcripts/Chat History
-   Transfers/Routing

[See all features](https://www.capterra.com/p/181980/Whistle/#features)

### Recognition

Tidio is recognized as a top-rated tool in 1 Capterra Shortlist reports

Whistle Messaging is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Tidio

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Whistle Messaging

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Tidio

-   By Tidio
-   Located in United Kingdom
-   Founded in 2013

Whistle Messaging

-   By Whistle Messaging
-   Located in United States
-   Founded in

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[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

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4.6

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[View full comparison](https://www.capterra.com/compare/102188-181980/LiveAgent-vs-Whistle)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

vs

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

vs

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$39/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134347-181980/Intercom-vs-Whistle)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

vs

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4.7

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[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

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4.6

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4.7

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[View full comparison](https://www.capterra.com/compare/134347-144040/Intercom-vs-Tidio-Chat)

[Whistle Messaging](https://www.capterra.com/p/181980/Whistle/)[4.68 (132)](https://www.capterra.com/p/181980/Whistle/reviews/)

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[Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.51 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

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Features

4.3

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/124981-181980/Freshdesk-vs-Whistle)