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Early care and education providers who manage childcare centers with 25+ students: preschool, daycare, after school, Sunday school, camps, etc. Brightwheel also works for parents and guardians.
Day nurseries looking to streamline daily operations and child care.
I been using this for quite sometimes already, and im loving it. Not only useful to my children for for my upcoming grand children.
File upload times are excessive. My tech director and early childhood director passed the app off to me (assistant principal) because they were sick of dealing with the horrid support team.
We love the costumer support and ease of product. Our teachers rave about the efficiency of it and our parents rave about the swift and easy communication.
I don't often get notifications for 15 - 20 minutes later. This can cause unnecessary stress when worried about whether they got picked up on time or if they need assistance.
It is visually helpful, effortless to navigate, and there are initial learning procedures that are one of the most awesome things I admire about this product.
The only thing that was sometimes frustrating was the messaging feature-sometimes we did not get an email notifying us there was a message and it would take a while to see and respond to it.
In sum, it has been a nice and useful app to help me to track the status of kids and have peace of mind.
I cannot speak for the experience of the administrator as I only used this software as a user. However, overall I thought it useless.
Angela B.: Hello, my name is Angela. I'm the owner of Children's Dominion Daycare, LLC, and I give Brightwheel a five out of five. We use Brightwheel computer software to help manage and help our daily operations for our facility to make our classroom management much easier. We use the Brightwheel system to help better communications with our parents and also even for our financial records. It helps us with our data for taxes and for just our daily financials statements and documents. If I had to give Brightwheel a dislike, which we really don't dislike anything about the Brightwheel software system, but if I had to give a dislike, I guess I would have to say that I would love if they enlarged our spacing for our documents to make the sizes a little more accurate.
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