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Early care and education providers who manage childcare centers with 25+ students: preschool, daycare, after school, Sunday school, camps, etc. Brightwheel also works for parents and guardians.
Child care centers, multi-site businesses, at-home daycares, preschools, after-school programs.
I been using this for quite sometimes already, and im loving it. Not only useful to my children for for my upcoming grand children.
File upload times are excessive. My tech director and early childhood director passed the app off to me (assistant principal) because they were sick of dealing with the horrid support team.
We love the costumer support and ease of product. Our teachers rave about the efficiency of it and our parents rave about the swift and easy communication.
I don't often get notifications for 15 - 20 minutes later. This can cause unnecessary stress when worried about whether they got picked up on time or if they need assistance.
It is visually helpful, effortless to navigate, and there are initial learning procedures that are one of the most awesome things I admire about this product.
The only thing that was sometimes frustrating was the messaging feature-sometimes we did not get an email notifying us there was a message and it would take a while to see and respond to it.
In sum, it has been a nice and useful app to help me to track the status of kids and have peace of mind.
I cannot speak for the experience of the administrator as I only used this software as a user. However, overall I thought it useless.
The daily app saves time and also the parents love being able to see what their child is doing immediately. The pictures help parents know their child is safe and comfortable at my home.
There is no customer service to contact and no support other than videos posted on the website.
The ability to see what my child is up to, see pictures, access daycare handbook easily and more. The ability to comment on pictures and messages is nice too.
Sometimes it will shut down when I'm trying to take a photo, that's the only complaint I have.
It is easy to use and I would recommend this to anyone in my line of work or even a nanny wanting to keep in communication with the parents of the child(ren). Thanks DailyConnect for a great app.
But in reality the teachers inputted it, but then when they went back into the app, their input disappeared.
The ease of this app is the best feature. It is easy to record details of each child's day and parents absolutely love the frequent updates and pictures throughout their day.
Sometimes the notifications are delayed coming through but I’m not sure if that’s the app or my network.
Angela B.: Hello, my name is Angela. I'm the owner of Children's Dominion Daycare, LLC, and I give Brightwheel a five out of five. We use Brightwheel computer software to help manage and help our daily operations for our facility to make our classroom management much easier. We use the Brightwheel system to help better communications with our parents and also even for our financial records. It helps us with our data for taxes and for just our daily financials statements and documents. If I had to give Brightwheel a dislike, which we really don't dislike anything about the Brightwheel software system, but if I had to give a dislike, I guess I would have to say that I would love if they enlarged our spacing for our documents to make the sizes a little more accurate.
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