Sign In Solutions vs Honeywell Forge Visitor Management: Which is a better fit?

Evan E

Community Outreach & Empowerment

It's been really easy to implement and use, has come with a great set of features, and their staff has always been a pleasure to work with.

Short interruption to user experience when changes and update occur. For example, the new sign out experience was confusing for a few guests.

The features and options are better than any other solution we tested and there is a lot of potential on the road map. The support team has been very responsive and easy to work with.

We have had multiple instances where the printing machine and iPad with traction does not link up and creates an error in the printing process.

It is probably the best visitors management system that I have come across and the implementation team and support staff are polite, professional and awesome to work with.

Inability for hosts to respond to text messages and acknowledge guest arrival.

Very easy to get up and running. Very easy to customize to my requirements - the best of all the other solutions I reviewed.

Having to refresh the iPad when making some minor changes. The administration part of this is done offsite so sometimes it is difficult to get someone to refresh the iPad.

Guest signing in and out makes easy. It's professional appealing, most guests are impressed with it, that makes us look like we are in the fore front of technology.

Although not an issue with the software as such, we experienced a network loss at the same time as signing in a visitor, so couldn't complete the sign-in.

Simple, easy to use, looks clean, allows for plenty of customization, good customer support. Overall this is a great product for the cost.

I have been disappointed that they dismiss our dashboard requirements as this is functionality that is standard with every other offering I have used.

We've successfully rolled this out across two sites and are very happy with the ease of use and available configurations.

The number of characters in some field where limited and this made it difficult on occasion to write full descriptions.

The system is extremely easy to set-up and use. Customers and clients have also commented how easy it is and the ability to sign in prior to arriving in the office is a great feature.

The inability to run longer term inductions, the default setting for questions, yearly reminders should be a standard.