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Small to mid-size nonprofits frustrated with their current fundraising strategies and software, those seeking an easier way to fundraise.
We serve large, medium, and small nonprofits in Human Services, Arts & Culture, Health, Education, Environment & Animal Services, and nonprofits with really unique missions.
It's easy to recommend a product that has been easy to integrate with wonderful support as well.
The one complaint would be the change in the reporting.
I am happy to share our positive experiences with any future prospects considering using 4@goodcause and look forward to more success with this outstanding company.
So, one person buys 10 tix, you have to copy / paste 10 times to get all the names - times 100 buyers, that takes a lot of time and opens it up for mistakes and misses.
It has been terrific and I am so grateful to our customer service rep for his timely response to any issue or concern I might have.
The product we had in the past was expensive, "clunky", barely allowed for customization, had terrible reports, and did not let us capture important donor information.
The team is the reason that I have used and recommended 4aGoodCause. Their personal investment in quality of customer interaction and care is superb.
Any of my complaints had to do with parents/family members not understanding how to set things up or how to donate. All of which was explained thoroughly between 4aGoodCause and the school.
We appreciate how easy Sumac is to use and how helpful the customer support team is when we’re in need of assistance. We’re a small shop with a tight budget, so Sumac is a great fit for us.
Prior to installing Sumac, our receipting system was disorganized and inefficient, which cost us time and led to some donors being unhappy with their experience.
With Sumac, we got the perfect solution excellent customer service and an easy-to-use product at an affordable price.
The only problem we have encountered is to link our website donations to the program. We are still not sure where this glitch lies.
Having the ability to customize reports, information/data that you'd like to collect combined with great customer service has been a win for our organization.
For example, Having all gifts in the same group as any other notes and points of donor contact is rather frustrating due to the cluttered nature.
He was extremely patient and pleasant during the training process, which made it fun and easy.
It has always been because of my lack of knowledge of it's capabilities.
4aGoodCause
Sumac
Top Features4aGoodCause
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Sumac
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