# Compare Sumac vs Omatic Cloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Sumac and Omatic Cloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144095-169386/Sumac-vs-ImportOmatic

---

# Sumac vs Omatic Cloud Features and Cost Comparison

Last updated June 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SumacOmatic Cloud2/4 selected

[Sumac](https://www.capterra.com/p/144095/Sumac/)[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

[Omatic Cloud](https://www.capterra.com/p/169386/ImportOmatic/)[4.4 (115)](https://www.capterra.com/p/169386/ImportOmatic/reviews/)

[## Sumac](https://www.capterra.com/p/144095/Sumac/)[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting Price

$109.00/month

Value-for-Money

4.3

Functionality

4

Ease of Use

4.2

Customer Service

4.7

Reviews Sentiment

RM

RM

Based on [132 reviews](#user-reviews)

Positive

119

Neutral

9

Negative

4

[## Omatic Cloud](https://www.capterra.com/p/169386/ImportOmatic/)[4.4 (115)](https://www.capterra.com/p/169386/ImportOmatic/reviews/)

Starting Price

$100.00/year

Value-for-Money

4.3

Functionality

4.3

Ease of Use

3.9

Customer Service

4.4

Reviews Sentiment

SC

BE

MS

Based on [115 reviews](#user-reviews)

Positive

103

Neutral

11

Negative

1

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## Summary

* * *

Features in Social Work Case Management Software

Best performer

46 / 50

Only Sumac

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking

1 / 50

User satisfaction

User satisfaction

4.4

User reviews[132](https://www.capterra.com/p/144095/Sumac/reviews/)

Ease of use

4.2

Functionality

4.0

Value for money

4.3

Customer support

4.7

User satisfaction

4.4

User reviews[115](https://www.capterra.com/p/169386/ImportOmatic/reviews/)

Ease of use

3.9

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$109Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$100Per Year

-   Free version
-   Free trial

Best for

Best for

Social Services, Education, Child & Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services

Best for

Omatic Cloud is trusted by more than 3,000 social-good organizations worldwide to drive mission outcomes by integrating fundraising, CRM, ERP and accounting systems and unleashing the power of data.

## User reviews

Pros & cons

RM

Rodrigo M.

Pograms Manager

> "From a data management perspective, Sumac provides everything we need at our fingertips, including court letters, referral..."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862)

BL

Brie L.

Client Services

> "Some fields are not customizable"

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___6586318)

RM

Rodrigo M.

Pograms Manager

> "Sumac’s data management features simplify organizing and accessing all critical information while maintaining the highest..."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862)

Uyen Pham - A.

Executive Director

> "I don't like that I have to store the receipts locally."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___6403586)

AB

Andrea B.

Residential Coordinator

> "It is very comprehensive and detailed, with many options to customize to our liking."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7092623)

NS

Nancy S.

Finance Administrator

> "Before the last price increase they would have dropped our package to a 2000 donor capacity but being small with few..."

[See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407)

MJ

Maryam J.

Youth Outreach Worker

> "I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7031922)

NS

Nancy S.

Finance Administrator

> "There were no improvements to the program with these price increases."

[See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407)

RM

Rodrigo M.

Pograms Manager

> "Sumac has become an essential tool for our organization’s service delivery, compliance, and data security."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7034862)

NS

Nancy S.

Finance Administrator

> "After 2 price increases I am very unhappy with the product and would not recommend it."

[See full review](https://www.capterra.com/p/144095/Sumac/#SoftwareAdvice___4763407)

MA

Maryam A.

YOW

> "The database structure makes it easy to track donors, clients, and volunteers all in one place."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___7037726)

BS

Brian S.

Administrator

> "It is sometimes difficult to load the software onto Mac computers."

[See full review](https://www.capterra.com/p/144095/Sumac/#Capterra___2547171)

[View Reviews](https://www.capterra.com/p/144095/Sumac/reviews/)

SC

Sarah C.

Database and Donor Relations Manager

> "Being able to merge old records with new and standardize information has advanced our practices significantly, allowing us to better optimize our fundraising..."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2581875)

BE

Bridget E.

Donor Services Coordinator

> "The one thing that bugs me is that when searching duplicates on addresses, it will pull old/inactive addresses in RE as a match."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2884847)

BE

Bridget E.

Donor Services Coordinator

> "I also LOVE the ability to have things checked on the records depending on how the data comes in, i.e., if a new donor gift with no address, the "has no valid..."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2884847)

AM

Andrew M.

Manager of Audience Development

> "I always get a large number of exceptions when I import large records and still don't know how to settle them."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2540344)

MS

Mubo S.

Database Administrator

> "I also like that it scans records and suggests if records being imported into Raiser's Edge should be matched with a record already in Raiser's Edge or if the..."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2645533)

CB

Clint B.

IT Support

> "I honestly believe blackbaud designed certain aspects of their software to be difficult on purpose, so that you'd spend more money on all the add-ons they..."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2540426)

BE

Bridget E.

Donor Services Coordinator

> "We have an event that brings in 100s of donations weekly and I could never keep up with processing them. But now with IOM, I am on top of them every single day...."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2884847)

MN

MIchelle N.

Database Coordinator

> "It’s one of those things that if you don’t use it regularly, you can forget the primary aspects of how to set it up properly."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2540480)

F

Furkan Ö.

Student

> "Customer Service Convenience, Effective and Efficient Database, Thanks to this program; we were able to gain convenience and effectiveness with in us."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2567811)

CB

Clint B.

IT Support

> "interpreting errors when you generate exception logs-"

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2540426)

MN

MIchelle N.

Database Coordinator

> "The most impactful feature of Import-omatic is the ability to create templates that I can reuse."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2540480)

IT

Iris T.

Constituent Reporting Analyst

> "Automation in RE desktop version is not available."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2640656)

SC

Sarah C.

Database and Donor Relations Manager

> "The de-duplication feature offered in the software has been incredible in building up integrity for existing agency data."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2581875)

BP

Breanna P.

Donor Systems Manager

> "The interface can be confusing or intimidating for new users."

[See full review](https://www.capterra.com/p/169386/ImportOmatic/#Capterra___2540342)

[View Reviews](https://www.capterra.com/p/169386/ImportOmatic/reviews/)

## User interface

4.38 (132)

[Omatic Cloud](https://www.capterra.com/p/169386/ImportOmatic/)

4.39 (115)

### Features

Sumac

Top features

46/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   API
-   Assessment Management
-   Attendance Management
-   Calendar Management
-   Case Management
-   Case Notes
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Database
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard Creation
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signature
-   Email Alerts
-   Employee Management
-   Forms Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Program Management
-   Progress Reports
-   Progress Tracking
-   Project Time Tracking
-   Records Management
-   Referral Management
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Training Management

[See all features](https://www.capterra.com/p/144095/Sumac/#features)

Omatic Cloud

1/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Ad hoc Reporting
-   Administrative Reporting
-   AI Copilot
-   Alerts/Escalation
-   API
-   Assessment Management
-   Attendance Management
-   Calendar Management
-   Case Management
-   Case Notes
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Database
-   Contact Management
-   Customizable Fields
-   Customizable Forms
-   Customizable Reports
-   Dashboard Creation
-   Document Management
-   Document Storage
-   Document Templates
-   Electronic Signature
-   Email Alerts
-   Employee Management
-   Forms Management
-   Generative AI
-   Goal Setting/Tracking
-   HIPAA Compliant
-   Program Management
-   Progress Reports
-   Progress Tracking
-   Project Time Tracking
-   Records Management
-   Referral Management
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Reporting & Statistics
-   Role-Based Permissions
-   Scheduling
-   Task Management
-   Task Scheduling
-   Third-Party Integrations
-   Training Management

[See all features](https://www.capterra.com/p/169386/ImportOmatic/#features)

### Recognition

No recognitions have been awarded to Sumac

No recognitions have been awarded to Omatic Cloud

### Deployment & support

Sumac

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Omatic Cloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Sumac

-   By Societ
-   Located in Canada
-   Founded in 2004

Omatic Cloud

-   By Omatic Software
-   Located in United States
-   Founded in 2002

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