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We serve large, medium, and small nonprofits in Human Services, Arts & Culture, Health, Education, Environment & Animal Services, and nonprofits with really unique missions.
YourCause supports companies in a variety of industries that have employee ranging from 500 to over 200,000 employees.
We appreciate how easy Sumac is to use and how helpful the customer support team is when we’re in need of assistance. We’re a small shop with a tight budget, so Sumac is a great fit for us.
Prior to installing Sumac, our receipting system was disorganized and inefficient, which cost us time and led to some donors being unhappy with their experience.
With Sumac, we got the perfect solution excellent customer service and an easy-to-use product at an affordable price.
The only problem we have encountered is to link our website donations to the program. We are still not sure where this glitch lies.
Having the ability to customize reports, information/data that you'd like to collect combined with great customer service has been a win for our organization.
For example, Having all gifts in the same group as any other notes and points of donor contact is rather frustrating due to the cluttered nature.
He was extremely patient and pleasant during the training process, which made it fun and easy.
It has always been because of my lack of knowledge of it's capabilities.
The customer service and assistance from Jungle Laser associated with the software is great - timely, personalized and willingness to help.
Processing times are sluggish, and the site crashes altogether at times.
I like that the database is customizable; we are able to make changes to the database that make it work better for us. I love the people at Orange Leap.
Occasionally, the database will be very sluggish, or certain aspects won't work properly.
Easy to use and better concepts. It has its own features and advantages.
Sometimes, when reports are running, it slows the system way down, making it hard to be productive.
This is a great application for those who don’t know how to start being a philanthropist. It’s easy to use and you can include secondary parties in on the funding and what not.
I don't like that I often have to navigate to a handful of different pages before I can get to what I need.
Prioritize real-user-identified key features according to your needs to find your best fit.
Sumac
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