# Compare Craftybase vs MasterControl Manufacturing Excellence 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Craftybase and MasterControl Manufacturing Excellence based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144117-148011/Craftybase-vs-MasterControl

---

# Craftybase vs MasterControl Manufacturing Excellence Features and Cost Comparison

Last updated March 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CraftybaseMasterControl Manufacturing Excellence2/4 selected

[Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (244)](https://www.capterra.com/p/144117/Craftybase/reviews/)

[MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.6 (185)](https://www.capterra.com/p/148011/MasterControl/reviews/)

[## Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (244)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

Based on [244 reviews](#user-reviews)

Positive

229

Neutral

10

Negative

5

[## MasterControl Manufacturing Excellence](https://www.capterra.com/p/148011/MasterControl/)[4.6 (185)](https://www.capterra.com/p/148011/MasterControl/reviews/)

Starting Price

$1000.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [185 reviews](#user-reviews)

Positive

176

Neutral

8

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,547 reviews from manufacturing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

High performer

Feature ratings

Inventory Management

4.6

Bills of Material

4.5

Real-Time Data

5.0

Traceability

3.8

Production Management

4.4

71%Fit

Not enough reviews

Feature ratings

Inventory Management

3.6

Bills of Material

4.6

Real-Time Data

\--

Traceability

4.7

Production Management

4.4

User satisfaction

User satisfaction

4.6

User reviews[244](https://www.capterra.com/p/144117/Craftybase/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.6

User reviews[185](https://www.capterra.com/p/148011/MasterControl/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.6

Price starts from

Price starts from

$99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1000Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for makers, indie brands, and small manufacturers who sell direct to consumers and want real-time inventory, batch, and cost control—without the enterprise complexity.

Best for

MasterControl Manufacturing Excellence (Mx) is an AI-driven digital manufacturing platform made to help life sciences manufacturers eliminate millions of errors and deliver products to the market 70%

## User reviews

Pros & cons

RR

Rebecca R.

Owner

> "It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7082895)

SA

Sheridan A.

Business owner

> "Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out of..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867685)

MM

Michelle M.

Founder

> "I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

LA

Lina A.

Logistics Manager

> "I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107504)

JF

JOHN F.

Director Baker

> "From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7123598)

Lanae R.

Owner

> "This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and taking..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868287)

HJ

Heidi J.

Owner

> "I can easily navigate the system to create recipes, log purchases, and monitor my material levels. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

GM

Gaby M.

Director of Packaging

> "Craftybase isn't quite set up for the type of business we run and the current UI has some small setbacks."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7058405)

MD

Marilyn D.

Sole proprietor

> "I converted from an excel- based spreadsheet system and Craftybase saves me so much time and headache when calculating cost of my products and keeping track..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867616)

Anthony H.

Owner

> "The biggest drawback for me is that Craftybase doesn’t yet sync with all of my e-commerce platforms, which means I still have to enter some data manually."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6869506)

MB

Michelle B.

owner

> "Craftybase has also simplified my gross margin and I now know if my pricing is correct on our products. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

Tim E.

Owner

> "Not sure if it is the user(me) or the software but the purchase unit vs usage unit didn’t work for me. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7093523)

TD

Twyla D.

Jewelry Designer

> "I've been with Craftybase for my jewelry business since at least 2018 and it has helped me price things accurately, make sure I'm tracking everything and..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

LK

Liza K.

Owner

> "It is an obvious "money grab" for them to block the "auto-manufacture" feature to force you to upgrade to a much more expensive plan."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

JF

JOHN F.

Director Baker

> "There is a lot of in product support and lots of instruction but I am a huge overthinker and the email support function was just amazing."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7123598)

AM

Andy M.

Senior Account Executive

> "Craftybase's steep learning curve and limited integrations make Craftybase tough for some small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6844487)

Janice Q.

Owner

> "The pricing is reasonable, and if you can't find your answer in their chat bot, an email will get you a friendly person responding to you within 2 business..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

Karin M.

Owner Operator

> "My spreadsheets and other programs didn't translate well. If I use scraps or left overs there is no tracking."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

VR

Verified Reviewer

Owner

> "Great for Tracking orders, manufacturers and cost of goods sold and inventory of products snd materials"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867608)

MB

Michelle B.

owner

> "Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

MH

Mari H.

Owner and Founder

> "I love being able to keep track of my purchases, manufacturing, recipes and inventory in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867635)

LL

Lanie L.

Owner

> "Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

AM

Ahmed M.

MANAGER

> "I love that I can keep track of all of my Expenses and create recipes with all of my materials and It will tell me the amount that I need to charge to make a..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

LW

Lacy W.

Owner

> "There is honestly nothing I don't like about Craftybase. If I absolutely had to find something to pick at "maybe" it would be the price because of course we..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

RR

Rebekah R.

Owner

> "There is a bit of a learning curve in the beginning but there are many videos available to help guide you through self- setup. If you’re feeling less savvy,..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867630)

SG

Stephanie G.

Owner

> "I don't like that I can't easily see what projects have been assigned to what employee."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7050452)

LK

Liza K.

Owner

> "Loved being able to create recipes from materials to identify exact costs for each product I sell."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

SK

Stamos K.

Owner

> "Navigating some of the reporting features can be confusing at first, and the interface isn’t very intuitive."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

MM

Michelle M.

Founder

> "I have never used an inventory management system before but am finding Craftybase easy to use so far especially with the great help from customer service..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

RT

Raven T.

Owner

> "I have been with them for so long that moving at this point is difficult, and requires inventory counts and closing my shop to move it over, so I have yet to..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

MN

MJ N.

Slipper Maker and Everything Else

> "What I like most about CRAFTYBASE is how attentive and accessible the staff is. Whenever I’ve had ANY issue, big or small, they quickly respond and work with..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867647)

SR

Summer R.

Owner

> "The monthly subscription is a bit pricey especially with the exchange rate to CAD."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867639)

LM

Lynne M.

Owner Designer Creator

> "Even though I'm in the UK with a different time zone, I always receive very prompt replies from Customer Support with solutions to my queries."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6880573)

SC

Shelby C.

Owner

> "Removal of auto manufacture in the lower tiers and I haven't had good luck with the sales platform integration for Etsy."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812672)

RT

Raven T.

Owner

> "I think it has many perks for handmade vendors who are small - it's tough to scale up but until you do, the recipes feature is perfect for keeping track of..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

SS

Sarah S.

Owner

> "There are some issues with matching purchases to listings unless you "manufacture" the items for you listings. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6581031)

SK

Stamos K.

Owner

> "Overall, Craftybase has been helpful for tracking inventory and costs, but it took time to understand the reports."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

AM

Ahmed M.

MANAGER

> "I might click in the field and then begin entering the order or product, only to discover that my concentration was diverted and nothing was entered."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

HJ

Heidi J.

Owner

> "I like the quick response, knoweldge base is always helpful and it seems to have everything I need and some that I didn't know I needed yet."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

AM

Ahmed M.

MANAGER

> "The implementation has been difficult because I have so many raw materials and many are liquids so it’s hard to estimate at start-up.""

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

MM

Mary M.

Owner Designer

> "It downloads all my sales and generates reports that help at tax time."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7002859)

AP

Ansulene P.

Owner

> "It calculates the cost price well, but there are gaps in the accounting that is a problem for me."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6783310)

Karin M.

Owner Operator

> "I finally have a program that I don't dread doing my paperwork and helps at tax time with the reports"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

LK

Liza K.

Owner

> "I may go to the trouble of migrating to a different inventory management software."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

AR

Anna R.

Owner

> "Craftybase makes filing taxes way simpler, which is a huge benefit for small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867643)

LL

Lanie L.

Owner

> "I’ve exchanged many emails but never was able to get a resolution."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

Dalton G.

Owner

> "I love that CraftyBase makes it easy to see inventory, reorder materials, and more, all in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867965)

JD

James D.

Owner

> "I've been that vendor making paper notes of sales at events then taking them home to file and process and after setting this up I wouldn't go back."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4914462)

MS

Michelle S.

Owner Artisan

> "The best part is once you have your inventory in, it takes minutes to manufacture and it automatically deducts from inventory."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6804549)

AL

Adam L.

Wholesale and Marketing

> "There's no onboarding calls or dedicated support staff to really help you hit the ground running, so you'll have to spend some time really learning the..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4865861)

LW

Lacy W.

Owner

> "I love using Craftybase for my small handcrafted bodycare business."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

LG

Lydia G.

Owner

> "It does not sync with BigCommerce, there is a lag MOST of the time when updating information, the price is outrageous compared to other options on the market..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6267359)

Janice Q.

Owner

> "They have made some updates on the look of the site, which was much needed, and they are very open to hearing your suggestions on how to make the program work..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

TR

Tina R.

Owner/Creator

> "Not being able to link inventory amount of product to Shopify"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4878300)

ES

Emma S.

Owner

> "It also made it easy to see which of my products - and sales channels - were profitable, and which were not."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6855275)

MD

Meggan D.

Owner/candlemaker

> "I think some areas could be better explained (or maybe it’s just me) because my stock count is sometimes off and sometimes I can’t figure out why"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4877485)

Hannah H.

Owner

> "It's a wonderful tool for keeping track of everything I need to get the jon done."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867800)

RL

Remigiusz L.

Boss

> "Expensive, poor integrations, no cuctomizations at all."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

TD

Twyla D.

Jewelry Designer

> "I love being able to accurately track what I have on hand and price according to what I paid for my materials."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

JR

Jen R.

CEO

> "I still find it challenging to nearly impossible bundle products for promotional items or gift sets, even with being in their Facebook group and hearing tips..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4705751)

Nicole L.

Owner and Designer

> "Overall I would highly recommend Craftybase to handmade businesses. Once you get the hang of things and learn how it all works, it becomes easier and a great..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867640)

RL

Remigiusz L.

Boss

> "Don't use it as you get use to that will be harder to leave"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

VR

Verified Reviewer

Owner

> "Overall the price seems ok for the market and it saves you from having to develop lots of spreadsheets or"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867619)

BB

Brittany B.

Owner

> "Nothing really like all the features about it."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___3152729)

[View Reviews](https://www.capterra.com/p/144117/Craftybase/reviews/)

SR

Stephanie R.

Sr. QA System Specialist

> "I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control, creating a..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

VR

Verified Reviewer

Document Control Specialist

> "It is nice to not have to worry about handwriting and spilling IPA on the paperwork or having pages of batch records lost. When..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6869574)

SR

Stephanie R.

Sr. QA System Specialist

> "It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

JM

Jesse M.

Formulation Technician II

> "Each item on MasterControl is too close together and is hard to navigate which Form/Document"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7066405)

SR

Stephanie R.

Sr. QA System Specialist

> "Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

AK

Aubrey K.

QC Project Support Specialist

> "Building the batch record templates is a lot of work and there’s no good way to speed up the process."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023144)

TL

Traci L.

Senior MasterControl Specialist

> "Production likes the ease of use, the capture of who did a step and when enhances compliance, good documentation practices..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023080)

VR

Verified Reviewer

Quality specialist

> "It takes a really long time to make electronic batch records because ours are very long and they are detailed"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023691)

EE

Elias E.

Manufacturing Operations Engineer

> "Being able to easily execute, have automated calculations, sign-offs, data projections is fantasitic for our end users."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023115)

NG

Nicholas G.

Document Coordinator

> "It defaults to sections I do not need and has to reset after opening a useful section."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

SR

Stephanie R.

Sr. QA System Specialist

> "It streamlines batch record review, reduces errors, and accelerates product release."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023852)

JL

Jimmy L.

Label Printing Ops

> "Sometimes it moves slowly to a crawl that barely anything can get done."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7058510)

MB

Megan B.

Regulatory Affairs Associate II

> "I like the reduction of paper records and not having to distribute controlled copies to different departments."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023730)

MW

Matthew W.

Quality Engineer

> "I don’t like having to delete a packet if the master template is rejected."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

NG

Nicholas G.

Document Coordinator

> "The visibility into the data and being able to look into what has been done when has been a great help."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

Joshua P.

Quality Process Manager

> "I dislike having to click to drill down to individual steps in a production record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6867348)

WD

William D.

Manufacturing Quality Engineer

> "It is user friendly and allows our company to record the information quickly, accurately and compliantly."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022753)

MW

Matthew W.

Quality Engineer

> "I don’t like how the master template approval process is managed in Qx."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

AP

Ashley P.

Sr. Manager, Quality Systems

> "Love how the module has streamlined our processes and made the training integration seamless."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023677)

BM

Brian M.

Plant Management

> "Text is small and most of the UI cannot be customized for individual needs."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6650629)

WD

William D.

Manufacturing Quality Engineer

> "I like working with the MasterControl team to enhance the product and add improvements on a continuous basis."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022753)

AC

Audeen C.

Sr. Manager, Quality Systems

> "I have used manual batch records in the past and it can be challenging in running a process and ensuring that the document is..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5015172)

MW

Matthew W.

Quality Engineer

> "I also like the visibility of the status of the production record and the significant figures."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

NG

Nicholas G.

Document Coordinator

> "It can be difficult to find the proper view when opening a record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023007)

JA

John A.

Applications Specialist - QMS

> "The different utilities within each different Phase Step Type gives the Template Builder a wide range of formatting options,..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5003772)

BM

Brian M.

Plant Management

> "Software is full of bugs that make building and using templates difficult"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6650629)

CW

Cory W.

Manufacturing and Training Compliance Supervisor

> "This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and analyze..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5039195)

SS

Sunkit S.

Senior Associate Manufacturing Science and Technology

> "Lacking some formula creation functionality that other systems have."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809575)

RA

Rosalia A.

Quality Assurance Manager

> "The implementation process with the tool to build “skeleton BR” is awesome."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023854)

SG

Seamus G.

Automation Engineering

> "It's impossible to consider going back to paper batch records."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024238)

RT

Rose T.

Business Process owner

> "Collaboration in our hypercare period to discuss pain points from implementation has given us a much more seamless approach"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6810460)

LM

Luis M.

QUALITY ASSURANCE AQL LEAD

> "I don't like to take test for every read SOP."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7013881)

KB

Kalina B.

Quality Engineer II

> "Overall, it is rather positive and would like to see more improvements to Master Control capabilities with integrations."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024084)

JH

Justin H.

Senior Manufacturing Engineer

> "Integrating with regulatory, validation of templates, and some small lags are the main issues or services that we have not..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080532)

MW

Matthew W.

Quality Engineer

> "I like how easy it is to create production records and notify managers of oos events."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023792)

ER

Erik R.

Transfer and Product Support - Digitalization

> "New features not always fitting 100% on old features."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6809556)

WS

Wendy S.

Business Applications Manager

> "Learning how to build our records within MX took a small learning curve, but once you build one, you are on your way!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6644015)

MR

Madison R.

Quality Assurance Lead

> "Master control is more costly than other eQMS systems and it is a bit difficult to obtain 1:1 technical help when issues..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5039168)

VR

Verified Reviewer

North America Quality Specialist

> "In addition, the product is integrated with the quality solutions of MasterControl, including documents, training, and quality..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6179792)

JA

John A.

Applications Specialist - QMS

> "Being in the Pharmaceutical environment, we have come across a few instances where we have identified defects in the system..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5003772)

WW

Wendy W.

QMS Administrator and Document Control

> "We like the tracability."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7097226)

GH

Greg H.

Supervisor, QMS Systems

> "The cost is extremely high per license."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023051)

FL

Fabio L.

Quality Analyst

> "Having both QMS and MX makes for a great combo"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6830432)

JA

Joyce A.

Quality Assurance Specialist, System Administrator

> "We cannot have the system auto generate lot numbers for us because of the uniqueness and once a lot number has been created it..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4236241)

WY

Wanda Y.

QS Specialist

> "The Mx configuration is very flexible and can be easily adapt to our company processes."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6743703)

AC

Audeen C.

Sr. Manager, Quality Systems

> "It can be challenging to search for a completed production record."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5015172)

MM

Mike M.

Business System Owner

> "The Mx platform is easy to use efficient in really has a lot of features that other products don’t have."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023134)

LX

Linda X.

Lead Technologist

> "The most difficult feature to use in Manufacturing Excellence is currently product families."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080016)

JH

Justin H.

Senior Manufacturing Engineer

> "The savings we have had as a company just from moving away from paper records is worthwhile enough, but the modular nature and..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080532)

TM

Tim M.

Director of Operations

> "Integration with our ERP has been more difficult. "

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5016542)

AEC

Anthony E. C.

Quality Compliance

> "Rather thank reviewing for quality in your manufacturing process. "

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7022912)

MM

Matthew M.

Senior eQMS administrator

> "Working with departments that do not want to progress."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080109)

DP

Donald P.

IT System Analyst

> "From sales, leadership, implementation and support, the entire MasterControl team has been a great partner."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024226)

RZ

Robert Z.

Quality Engineer

> "Most of the difficulty has been on our side, but the time difference with being in Germany and only having integration support..."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4791334)

Joshua B.

Production Technician

> "It's easy to use, it also makes it simple to create and store documents."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___6877170)

KG

Kimberly G.

Quality Assurance Program Manager

> "Time to set up properly not fast enough for staff!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___5080409)

SG

Seamus G.

Automation Engineering

> "I find that this software provides a lot of consistent value to the company."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7024238)

AO

Abbie O.

Doc Control/MasterControl

> "The inability to run reports with the information needed."

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4083549)

AK

Aubrey K.

QC Project Support Specialist

> "it’s incredibly customizable!"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___7023144)

SL

Selena L.

Sterility Assurance Associate II

> "The cost of the product is quite high and it is difficult to get buy in from upper management"

[See full review](https://www.capterra.com/p/148011/MasterControl/#Capterra___4083342)

[View Reviews](https://www.capterra.com/p/148011/MasterControl/reviews/)

## User interface

4.63 (244)

4.56 (185)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Craftybase

Top features

35/43

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Material
-   Capacity Planning
-   Compliance Management
-   Cost Estimating
-   Customizable Reports
-   Data Import/Export
-   Demand Forecasting
-   Distribution Management
-   Document Management
-   Financial Management
-   Generative AI
-   Inventory Management
-   Job Management
-   Lot Tracking
-   Maintenance Management
-   Material Requirements Planning
-   MES
-   Multi-Location
-   Product Configurator
-   Production Management
-   Production Scheduling
-   Production Tracking
-   Product Lifecycle Management
-   Purchase Order Management
-   Quality Control
-   Real-Time Analytics
-   Real-Time Data
-   Safety Management
-   Shop Floor Management
-   Supplier Management
-   Supply Chain Management
-   Sustainability Management
-   Third-Party Integrations
-   Traceability
-   Unattended Automation
-   Warehouse Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/144117/Craftybase/#features)

MasterControl Manufacturing Excellence

27/43

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Barcode/Ticket Scanning
-   Bills of Material
-   Capacity Planning
-   Compliance Management
-   Cost Estimating
-   Customizable Reports
-   Data Import/Export
-   Demand Forecasting
-   Distribution Management
-   Document Management
-   Financial Management
-   Generative AI
-   Inventory Management
-   Job Management
-   Lot Tracking
-   Maintenance Management
-   Material Requirements Planning
-   MES
-   Multi-Location
-   Product Configurator
-   Production Management
-   Production Scheduling
-   Production Tracking
-   Product Lifecycle Management
-   Purchase Order Management
-   Quality Control
-   Real-Time Analytics
-   Real-Time Data
-   Safety Management
-   Shop Floor Management
-   Supplier Management
-   Supply Chain Management
-   Sustainability Management
-   Third-Party Integrations
-   Traceability
-   Unattended Automation
-   Warehouse Management
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/148011/MasterControl/#features)

### Recognition

Craftybase is recognized as a top-rated tool in 2 Capterra Shortlist reports

MasterControl Manufacturing Excellence is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Craftybase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MasterControl Manufacturing Excellence

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Craftybase

-   By Craftybase
-   Located in Australia
-   Founded in 2010

MasterControl Manufacturing Excellence

-   By MasterControl
-   Located in United States
-   Founded in 1994

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