# Compare Craftybase vs Sortly 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Craftybase and Sortly based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144117-169199/Craftybase-vs-Sortly-Pro

---

# Craftybase vs Sortly Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CraftybaseSortly2/4 selected

[Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.5 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

[## Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

224

Neutral

10

Negative

5

[## Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[4.5 (951)](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Starting Price

$49.00/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [951 reviews](#user-reviews)

Positive

877

Neutral

58

Negative

16

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,972 reviews from inventory management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

Data Synchronization

4.5

Inventory Tracking

4.7

Inventory Control

4.6

Real-Time Data

5.0

Billing & Invoicing

4.3

78%Fit

Missing features

Not enough reviews

Feature ratings

Data Synchronization

NA

Inventory Tracking

4.6

Inventory Control

4.5

Real-Time Data

4.5

Billing & Invoicing

5.0

User satisfaction

User satisfaction

4.6

User reviews[239](https://www.capterra.com/p/144117/Craftybase/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.5

User reviews[951](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$49Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for makers, indie brands, and small manufacturers who sell direct to consumers and want real-time inventory, batch, and cost control—without the enterprise complexity.

Best for

Sortly helps companies of all sizes track their inventory and assets. Sortly is trusted by countless businesses across construction, medical, manufacturing, real estate, automotive, and more.

## User reviews

Pros & cons

RR

Rebecca R.

Owner

> "It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7082895)

SA

Sheridan A.

Business owner

> "Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867685)

MM

Michelle M.

Founder

> "I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

LA

Lina A.

Logistics Manager

> "I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107504)

HJ

Heidi J.

Owner

> "I can easily navigate the system to create recipes, log purchases, and monitor my material levels. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

Lanae R.

Owner

> "This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868287)

MD

Marilyn D.

Sole proprietor

> "I converted from an excel- based spreadsheet system and Craftybase saves me so much time and headache when calculating cost of my products and keeping track..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867616)

GM

Gaby M.

Director of Packaging

> "Craftybase isn't quite set up for the type of business we run and the current UI has some small setbacks."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7058405)

TD

Twyla D.

Jewelry Designer

> "I've been with Craftybase for my jewelry business since at least 2018 and it has helped me price things accurately, make sure I'm tracking everything and..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

Anthony H.

Owner

> "The biggest drawback for me is that Craftybase doesn’t yet sync with all of my e-commerce platforms, which means I still have to enter some data manually."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6869506)

MB

Michelle B.

owner

> "Craftybase has also simplified my gross margin and I now know if my pricing is correct on our products. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

Tim E.

Owner

> "Not sure if it is the user(me) or the software but the purchase unit vs usage unit didn’t work for me. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7093523)

Janice Q.

Owner

> "The pricing is reasonable, and if you can't find your answer in their chat bot, an email will get you a friendly person responding to you within 2 business..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

SC

Shelby C.

Owner

> "Removal of auto manufacture in the lower tiers and I haven't had good luck with the sales platform integration for Etsy."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812672)

VR

Verified Reviewer

Owner

> "Great for Tracking orders, manufacturers and cost of goods sold and inventory of products snd materials"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867608)

LK

Liza K.

Owner

> "It is an obvious "money grab" for them to block the "auto-manufacture" feature to force you to upgrade to a much more expensive plan."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

MS

Michelle S.

Owner Artisan

> "The best part is once you have your inventory in, it takes minutes to manufacture and it automatically deducts from inventory."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6804549)

AM

Andy M.

Senior Account Executive

> "Craftybase's steep learning curve and limited integrations make Craftybase tough for some small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6844487)

MH

Mari H.

Owner and Founder

> "I love being able to keep track of my purchases, manufacturing, recipes and inventory in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867635)

AP

Ansulene P.

Owner

> "It calculates the cost price well, but there are gaps in the accounting that is a problem for me."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6783310)

AM

Ahmed M.

MANAGER

> "I love that I can keep track of all of my Expenses and create recipes with all of my materials and It will tell me the amount that I need to charge to make..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

Karin M.

Owner Operator

> "My spreadsheets and other programs didn't translate well. If I use scraps or left overs there is no tracking."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

RR

Rebekah R.

Owner

> "There is a bit of a learning curve in the beginning but there are many videos available to help guide you through self- setup. If you’re feeling less savvy,..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867630)

MB

Michelle B.

owner

> "Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

LK

Liza K.

Owner

> "Loved being able to create recipes from materials to identify exact costs for each product I sell."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

LL

Lanie L.

Owner

> "Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

MM

Michelle M.

Founder

> "I have never used an inventory management system before but am finding Craftybase easy to use so far especially with the great help from customer service..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

LW

Lacy W.

Owner

> "There is honestly nothing I don't like about Craftybase. If I absolutely had to find something to pick at "maybe" it would be the price because of course we..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

MN

MJ N.

Slipper Maker and Everything Else

> "What I like most about CRAFTYBASE is how attentive and accessible the staff is. Whenever I’ve had ANY issue, big or small, they quickly respond and work..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867647)

SG

Stephanie G.

Owner

> "I don't like that I can't easily see what projects have been assigned to what employee."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7050452)

TD

Twyla D.

Jewelry Designer

> "I love being able to accurately track what I have on hand and price according to what I paid for my materials."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

SK

Stamos K.

Owner

> "Navigating some of the reporting features can be confusing at first, and the interface isn’t very intuitive."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

LM

Lynne M.

Owner Designer Creator

> "Even though I'm in the UK with a different time zone, I always receive very prompt replies from Customer Support with solutions to my queries."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6880573)

RT

Raven T.

Owner

> "I have been with them for so long that moving at this point is difficult, and requires inventory counts and closing my shop to move it over, so I have yet..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

RT

Raven T.

Owner

> "I think it has many perks for handmade vendors who are small - it's tough to scale up but until you do, the recipes feature is perfect for keeping track of..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

SR

Summer R.

Owner

> "The monthly subscription is a bit pricey especially with the exchange rate to CAD."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867639)

SK

Stamos K.

Owner

> "Overall, Craftybase has been helpful for tracking inventory and costs, but it took time to understand the reports."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

LG

Lydia G.

Owner

> "It does not sync with BigCommerce, there is a lag MOST of the time when updating information, the price is outrageous compared to other options on the..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6267359)

HJ

Heidi J.

Owner

> "I like the quick response, knoweldge base is always helpful and it seems to have everything I need and some that I didn't know I needed yet."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

SS

Sarah S.

Owner

> "There are some issues with matching purchases to listings unless you "manufacture" the items for you listings. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6581031)

MM

Mary M.

Owner Designer

> "It downloads all my sales and generates reports that help at tax time."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7002859)

AM

Ahmed M.

MANAGER

> "I might click in the field and then begin entering the order or product, only to discover that my concentration was diverted and nothing was entered."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

Karin M.

Owner Operator

> "I finally have a program that I don't dread doing my paperwork and helps at tax time with the reports"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

AM

Ahmed M.

MANAGER

> "The implementation has been difficult because I have so many raw materials and many are liquids so it’s hard to estimate at start-up.""

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

AR

Anna R.

Owner

> "Craftybase makes filing taxes way simpler, which is a huge benefit for small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867643)

LK

Liza K.

Owner

> "I may go to the trouble of migrating to a different inventory management software."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

Dalton G.

Owner

> "I love that CraftyBase makes it easy to see inventory, reorder materials, and more, all in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867965)

LL

Lanie L.

Owner

> "I’ve exchanged many emails but never was able to get a resolution."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

LW

Lacy W.

Owner

> "I love using Craftybase for my small handcrafted bodycare business."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

JR

Jen R.

CEO

> "I still find it challenging to nearly impossible bundle products for promotional items or gift sets, even with being in their Facebook group and hearing..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4705751)

Janice Q.

Owner

> "They have made some updates on the look of the site, which was much needed, and they are very open to hearing your suggestions on how to make the program..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

JD

James D.

Owner

> "I've been that vendor making paper notes of sales at events then taking them home to file and process and after setting this up I wouldn't go back."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4914462)

ES

Emma S.

Owner

> "It also made it easy to see which of my products - and sales channels - were profitable, and which were not."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6855275)

AL

Adam L.

Wholesale and Marketing

> "There's no onboarding calls or dedicated support staff to really help you hit the ground running, so you'll have to spend some time really learning the..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4865861)

RN

Raven N.

Owner

> "Keeping things up to date and adding in all of the details of purchases, recipes, manufactures, etc keeps things running great."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6253959)

TR

Tina R.

Owner/Creator

> "Not being able to link inventory amount of product to Shopify"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4878300)

Hannah H.

Owner

> "It's a wonderful tool for keeping track of everything I need to get the jon done."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867800)

MD

Meggan D.

Owner/candlemaker

> "I think some areas could be better explained (or maybe it’s just me) because my stock count is sometimes off and sometimes I can’t figure out why"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4877485)

Nicole L.

Owner and Designer

> "Overall I would highly recommend Craftybase to handmade businesses. Once you get the hang of things and learn how it all works, it becomes easier and a..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867640)

RL

Remigiusz L.

Boss

> "Expensive, poor integrations, no cuctomizations at all."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

VR

Verified Reviewer

Owner

> "Overall the price seems ok for the market and it saves you from having to develop lots of spreadsheets or"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867619)

RL

Remigiusz L.

Boss

> "Don't use it as you get use to that will be harder to leave"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

IM

Iliana M.

Sole Proprietor

> "It’s incredibly useful for my small handmade business with room to grow."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6873987)

BB

Brittany B.

Owner

> "Nothing really like all the features about it."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___3152729)

[View Reviews](https://www.capterra.com/p/144117/Craftybase/reviews/)

RB

Rosie B.

Director

> "Great experience, fantastic cataloguing option for my home staging business, I havent been able to find anything else as user friendly or simple to see my inventory..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801636)

SM

Sirena M.

admin

> "I don't use it as inventory for sales, but as a library for all of the architectural samples we have in our office. Since the price increase, the cost doesn't make..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6786248)

GU

Garrett U.

Detailer and Project Assistant

> "Sortly was exactly what we needed to transform our business form guessing and manually counting material to being able to track all out supply with very little..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801238)

DB

Dinta B.

Property Manager

> "One limitation we've noticed is that Sortly doesn't currently support having two different price fields for a single item (e.g., purchase price and resale price)."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801190)

CZ

Caitlin Z.

Lab Coordinator

> "The ability to track items and use QR codes directly from a mobile device has significantly improved the efficiency of day-to-day operations"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802860)

CS

Christin S.

Parenting Education Coordinator

> "Also, when I am scanning and searching within a folder and I "add a quick action" and want to "Choose folder before scanning", when I go to search for the folder in..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6398388)

TT

Tim T.

Operations Chief

> "Their portal for upvoting and requesting features with progress on if they are considering them or implementing them is fantastic as they actually do implement those..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802553)

CB

Chris B.

Operations Manager

> "Makes it hard to edit one at a time and load or have to delete old duplicates when bulk importing updated info. Or, bulk apply alerts without them all needing the..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6419489)

JM

Jody M.

Owner

> "The secure app puts accessibility to your vast real time inventory in the palm of your hand!"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___7081621)

Nick B.

President

> "The integration to bookkeeping software is a little cumbersome because it is a one-way communication channel and only one document can be uploaded at a time."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6678209)

RK

Rueben K.

Supervisor

> "The ease of tracking inventory! When you open the app, it takes you to the Dashboard screen, where you can select the complete list of items, from recent items or..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6414187)

DL

Duncan L.

Production Manager

> "Not much but the scanning ability in the dark can be troublesome and needs to reset the torch element of the app sometimes. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802112)

CD

Courtney D.

Clinical Lead

> "One of the standout features is the detailed reporting, which helps us analyze usage trends and optimize our ordering process."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677351)

BW

Brittney W.

Interior designer

> "When your moving items I hate how you have to select each item and then hit “select all” if there’s more than one quantity."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6803521)

EC

Eunice C.

Logistics Coordinator

> "The folder option helps keep everything organized, and the ability to add photos is a great way for us to easily reference inventory as well as file any condition..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6415891)

BT

Brian T.

Procurement Manager

> "Limitations to in depth data analysis, cannot have system integration into larger business intelligent platforms"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802775)

DC

David C.

Founding Director

> "The ability to link a QR or barcode and to create a custom label that I can scan later makes managing inventory efficient and quick."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6431049)

JK

Jeff K.

Warehouse Supervisor

> "Some of the reports are a little cumbersome, some simple inventory counts would be better, instead of having to deselect items."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6826480)

ZH

Zoe H.

Office Assistant

> "The mobile app enhances convenience with barcode and QR code scanning, which makes it super fast to count inventory without the need for more scanners."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413430)

CJ

Clayton J.

Operations Manager

> "This becomes cumbersome because Sortly only allows one location per item, so we would have to create all these folders for each item. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406824)

JPV

John Paul V.

Electrician

> "I really like the way we can organize our inventory with Sortly and that we can create different folders for different categories of items for our inventory, and..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6687037)

AC

Amanda C.

owner

> "The change in pricing was upsetting, not handled well by the Sortly team, 2 to 3 weeks of a "heads up" was not adequate and caused stress to us."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801188)

KH

Karly H.

Office Assistant

> "It helps us very much with keeping all of our inventory with our cleaning supplies very organized and I know when to order more by looking at it when I have my..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6673262)

CG

Cara G.

CFO

> "Not being able to see all products at one and the price increase which was more than doubled since we had starting paying more than 3 or 4 years ago."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6833791)

NP

Nico P.

Contract Manager

> "I love the functionality of being able to make multiple folders and sub folders and create so many inventory items and being able to group them/separate them."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6398422)

CM

CHRISTIAN M.

Editorial Operations administrator

> "It requires data that sometimes are not available as some do not come with products or equipment being handled."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6804449)

TO

Tina O.

Owner and Principal Engineer

> "We use Sortly for our small construction business and we're able to get both our admin and build staff to use the system with ease."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406314)

CR

Christian R.

Virtual Session and Support Specialist

> "I also dont like that using a barcode scanner on the computer is very very limited compared to other inventory software."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6820564)

RM

Robert M.

Production Manager

> "The feature to generate QR code labels makes scanning products a breeze, and adding photos ensures we always have the right product."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6405225)

Zach Z.

Accounting Specialist

> "I haven't found it intuitive to add more of an existing product, especially by barcode, without ending up with duplicates. When items are stored in different places,..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6667824)

EG

Ezekiel G.

Lead Swiss Technician

> "Being able to use photos for each item makes identifying tools fast and accurate, and the app is so easy to use that everyone on the team was able to pick it up with..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801203)

BM

Brendan M.

Owner

> "I may just not know how, but if I need to reprint a barcode label, I can't seem to find the way to do it without deleting the current barcode label and creating a..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6681854)

JM

Jody M.

Owner

> "Overall this platform has solidified comfort and reliability in handing the inventory off to the next stewards."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___7081621)

SM

Sirena M.

admin

> "I am not yet used to the new format, and don't think it works as well for my needs, but so far, users can keep the original format if preferred."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6786248)

VR

Verified Reviewer

Project Manager

> "Sortly is an easy platform where many client's inventory can be managed in one place. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___7057058)

HC

Heather C.

Director

> "Initially signed up as it included barcodes and QR codes in basic package but now this is an extra that bumps us up to the more expensive package."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6409431)

RC

Ron C.

Homeowner

> "We have since found an alternative solution that works similarly, could import csv data and that charges less than 10% of Sortly’s monthly subscription."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6704971)

RA

Ricardo A.

Logistics Manager

> "Also, the mobile app can lag a bit when handling a large inventory."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6803664)

KR

Kyle R.

IT Project Manager

> "IT works great for scanning the qr codes that sortly makes to bill correct departments."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6829772)

DB

David B.

Service Manager

> "The biggest issue I have is not being able to update all items with the same sku or sortly id through all "warehouses" easily."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406676)

CS

Carlee S.

Office Manager

> "I also like how easy it is to create QR codes for multiple products, as well as the current bulk actions like adding tags, prices, etc."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406333)

TM

Teressa M.

Owner

> "I wish there was a way to transfer what was left at the end of each year over to a new year, but instead you have to create all the new folders and move everything..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6404657)

SM

Sirena M.

admin

> "App allows for as many folders, subfolders as desired."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6786248)

JH

Justin H.

General Manager

> "Additionally tools like sortly are only as good as the information you give it. If youre moving around inventory and not documenting in sortly it gets very..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6404928)

MM

Mel M.

Warehouse Ass

> "Good inventory tracking ability to follow inventory from arrival and warehousing to when taken to the field."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6425271)

AE

Alicia E.

Professor

> "It is sometimes a problem if you need a fast report and are having trouble with sync."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801592)

MT

Mykah T.

Owner

> "It helps us be able to pull a project together, without having to go out to our storage unit to dig for a specific piece."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6685564)

DT

Daniel T.

Logistics

> "Does not allow the ability to select multiple locations if the product is on more than one shelf/bay."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6671125)

SF

Sleiman F.

Inventory Manager

> "Every time it is much easier to find tools and spare parts as there are clear folders with product lines."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6860441)

PJ

Pete J.

Electrician

> "Sometimes it freezes or doesn’t save the changes I’ve made when in a low service area, this may be service and signal related and not shortly issue however,"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6415964)

KJ

Kunj J.

Mechanical Engineer

> "Positive and very useful, we have it deployed on 2 locations and it helps keeping track of which item leaves and reaches the locations"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677176)

SJ

Sam J.

Office Administrator

> "The "Search" bar can be spotty if you don't type the item's name in exactly as it is in the system."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6404817)

BG

Benjamin G.

Assistant Manager

> "It has been great and has helped us be able to re-order supplies quickly and find the items we need through the different ordering websites we use."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413960)

SZ

Sheri Z.

Office Manager

> "As I don't use all the options on a daily basis, it takes a minute or two to remember how to use the download and/or reporting options."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6398403)

CG

Chris G.

Owner

> "I also like how the hierarchy builds within folders and how you are able to narrow down searches and filtering. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6400130)

JG

Jennifer G.

Purchasing Agent

> "Limited use since not all bar codes scan, I can’t generate an order I can use with item numbers"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6683348)

Dave N.

COO

> "It has been very good, we use Sortly when performing monthly inventory and daily when we take a product off the shelf or add to the amount."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6399538)

JP

Jordan P.

Outside Plant Superintendent

> "I'll preface this by saying I'm fairly new to Sortly but I already have nearly 600 items added to my database so I've gotten a fair amount of use of this product in..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6687984)

PN

Paul N.

IT Manager

> "Our non-tech warehouse team easily adapted to it and it reduced warehouse receiving time from an hour to a few minutes."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677321)

KH

Kimberly H.

Admin

> "I cannot separate cost of parts per vehicle"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801161)

MT

Matthew T.

Electrical Contractor

> "I like that you can scan a bar code which makes finding things quicker."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801671)

DF

Donn F.

Facilities Maintenance Fuel

> "It seems to lag or show the incorrect inventory occasionally."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6802920)

EG

Ezekiel G.

Lead Swiss Technician

> "The app’s core functionality and reliability make it a strong tool for our operations."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801203)

JW

Jamila W.

Safety Representative

> "My only complaints about Sortly are how long it takes to create items and the notification setup process."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413940)

KT

Kyle T.

Accountant

> "I like it for the cost, we are using it for a low cost, temporary warehouse app."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801283)

BB

Brandon B.

Computer Repair Technician

> "the system was not live - if several users tried to update the same thing at once, the numbers would almost always be wrong."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6685315)

JA

Joshua A.

Warehouse Coordinator

> "the Sortly team has been very helpful and Sortly has helped our Library system with organizing, opening, and closing of branches as well."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6669671)

HD

Huseyin D.

Admin

> "One downside of Sortly is that some users find its pricing a bit on the higher side, especially for smaller businesses or personal use."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6553854)

CG

Cara G.

CFO

> "Great inventory management software app, but wanted to more than double the price on us with the last increase."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6833791)

BB

Brandon B.

Project Analyst

> "For instance, we have multiple install locations for a certain job type and unless I created an individual folder for each location I am unable to pull an inventory..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___4877766)

DR

Dan R.

Premier Client Manager

> "Easy navigation within the application which made my project run very efficiently from start to finish"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801173)

KJ

Kunj J.

Mechanical Engineer

> "Need to have QR codes and always scan them which can get tedious and people skip it more often than not"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6677176)

BB

Brandon B.

Project Manager

> "Sortly helped me get a grip on my very messy inventory and paint a very clear picture on the value of my assets."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6672557)

CS

Carlee S.

Office Manager

> "I also do not like that I cannot track which of my employees are scanning products."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406333)

CF

Christine F.

Customer Service , warranty admin

> "Sortly has helped me to communicate better with customers about the parts they need."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801159)

AC

Amanda C.

owner

> "Customer service is poor. Since Sortly says speaking to customers on the phone would "slow them down"..."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6801188)

KP

Kelly P.

Director of Sales and Marketing

> "It helps us daily to remain on track in terms of counts and schedules. "

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6406907)

KM

KALEB M.

PURCHASING

> "THE QR CODES THAT ARE CURRENTLY IN USE HAVE TO BE DELETED AND REDONE IN ORDER TO REPRINT BAD LABLES"

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413907)

ZH

Zoe H.

Office Assistant

> "Multi-user access with customizable permissions is excellent for having the entire team on the platform."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6413430)

SR

Sabrina R.

Account Manager

> "It's usually a inventory count error or something to that degree but we cannot edit the dop down list of reasons."

[See full review](https://www.capterra.com/p/169199/Sortly-Pro/#Capterra___6449423)

[View Reviews](https://www.capterra.com/p/169199/Sortly-Pro/reviews/)

## User interface

4.62 (239)

[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)

4.54 (951)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Craftybase

Top features

41/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/144117/Craftybase/#features)

Sortly

29/48

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backup and Recovery
-   Barcode/Ticket Scanning
-   Billing & Invoicing
-   Budget Tracking
-   Catalog Management
-   Collaboration Tools
-   Cost Tracking
-   Customer Database
-   Customizable Reports
-   Data Import/Export
-   Data Synchronization
-   eCommerce Management
-   Forecasting
-   Generative AI
-   Inventory Auditing
-   Inventory Control
-   Inventory Optimization
-   Inventory Tracking
-   IoT Integration
-   Kitting
-   Manufacturing Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Management
-   Point of Sale (POS)
-   Predictive Analytics
-   Product Identification
-   Purchase Order Management
-   Real-Time Data
-   Reorder Management
-   Reporting/Analytics
-   Retail Inventory Management
-   Returns Management
-   Sales Reports
-   Search/Filter
-   Shipping Management
-   Status Tracking
-   Supplier Management
-   Third-Party Integrations
-   User Management
-   Vendor Managed Inventory
-   Warehouse Management

[See all features](https://www.capterra.com/p/169199/Sortly-Pro/#features)

### Recognition

No recognitions have been awarded to Craftybase

No recognitions have been awarded to Sortly

### Deployment & support

Craftybase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Sortly

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Craftybase

-   By Craftybase
-   Located in Australia
-   Founded in 2010

Sortly

-   By Sortly
-   Located in United States
-   Founded in 2013

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