# Compare Craftybase vs Genius 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Craftybase and Genius based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144117-195074/Craftybase-vs-Genius

---

# Craftybase vs Genius Features and Cost Comparison

Last updated March 19th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CraftybaseGenius2/4 selected

[Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

[Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

[## Craftybase](https://www.capterra.com/p/144117/Craftybase/)[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting Price

$99.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.3

Customer Service

4.7

Reviews Sentiment

Based on [239 reviews](#user-reviews)

Positive

224

Neutral

10

Negative

5

[## Genius](https://www.capterra.com/p/195074/Genius/)[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting Price

$89.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [185 reviews](#user-reviews)

Positive

171

Neutral

5

Negative

9

## Summary

* * *

Key features rated by users

Features selected based on 2,782 reviews from order management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Order Fulfillment

4.5

Inventory Management

4.6

Workflow Management

\--

Billing & Invoicing

4.3

Purchase Order Management

4.9

\--%Fit

Missing features

Not enough reviews

Feature ratings

Order Fulfillment

\--

Inventory Management

NA

Workflow Management

NA

Billing & Invoicing

4.7

Purchase Order Management

4.6

User satisfaction

User satisfaction

4.6

User reviews[239](https://www.capterra.com/p/144117/Craftybase/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.5

User reviews[185](https://www.capterra.com/p/195074/Genius/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$99Per User, Per Month

-   Free version
-   Free trial

Price starts from

$89Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for makers, indie brands, and small manufacturers who sell direct to consumers and want real-time inventory, batch, and cost control—without the enterprise complexity.

Best for

Genius helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and happier customers.

## User reviews

Pros & cons

RR

Rebecca R.

Owner

> "It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7082895)

SA

Sheridan A.

Business owner

> "Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867685)

MM

Michelle M.

Founder

> "I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

LA

Lina A.

Logistics Manager

> "I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107504)

HJ

Heidi J.

Owner

> "I can easily navigate the system to create recipes, log purchases, and monitor my material levels. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

Lanae R.

Owner

> "This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868287)

MD

Marilyn D.

Sole proprietor

> "I converted from an excel- based spreadsheet system and Craftybase saves me so much time and headache when calculating cost of my products and keeping track..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867616)

GM

Gaby M.

Director of Packaging

> "Craftybase isn't quite set up for the type of business we run and the current UI has some small setbacks."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7058405)

TD

Twyla D.

Jewelry Designer

> "I've been with Craftybase for my jewelry business since at least 2018 and it has helped me price things accurately, make sure I'm tracking everything and..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

Anthony H.

Owner

> "The biggest drawback for me is that Craftybase doesn’t yet sync with all of my e-commerce platforms, which means I still have to enter some data manually."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6869506)

MB

Michelle B.

owner

> "Craftybase has also simplified my gross margin and I now know if my pricing is correct on our products. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

Tim E.

Owner

> "Not sure if it is the user(me) or the software but the purchase unit vs usage unit didn’t work for me. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7093523)

Janice Q.

Owner

> "The pricing is reasonable, and if you can't find your answer in their chat bot, an email will get you a friendly person responding to you within 2 business..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

SC

Shelby C.

Owner

> "Removal of auto manufacture in the lower tiers and I haven't had good luck with the sales platform integration for Etsy."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812672)

VR

Verified Reviewer

Owner

> "Great for Tracking orders, manufacturers and cost of goods sold and inventory of products snd materials"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867608)

LK

Liza K.

Owner

> "It is an obvious "money grab" for them to block the "auto-manufacture" feature to force you to upgrade to a much more expensive plan."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

MS

Michelle S.

Owner Artisan

> "The best part is once you have your inventory in, it takes minutes to manufacture and it automatically deducts from inventory."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6804549)

AM

Andy M.

Senior Account Executive

> "Craftybase's steep learning curve and limited integrations make Craftybase tough for some small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6844487)

MH

Mari H.

Owner and Founder

> "I love being able to keep track of my purchases, manufacturing, recipes and inventory in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867635)

AP

Ansulene P.

Owner

> "It calculates the cost price well, but there are gaps in the accounting that is a problem for me."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6783310)

AM

Ahmed M.

MANAGER

> "I love that I can keep track of all of my Expenses and create recipes with all of my materials and It will tell me the amount that I need to charge to make..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

Karin M.

Owner Operator

> "My spreadsheets and other programs didn't translate well. If I use scraps or left overs there is no tracking."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

RR

Rebekah R.

Owner

> "There is a bit of a learning curve in the beginning but there are many videos available to help guide you through self- setup. If you’re feeling less savvy,..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867630)

MB

Michelle B.

owner

> "Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7107317)

LK

Liza K.

Owner

> "Loved being able to create recipes from materials to identify exact costs for each product I sell."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

LL

Lanie L.

Owner

> "Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

MM

Michelle M.

Founder

> "I have never used an inventory management system before but am finding Craftybase easy to use so far especially with the great help from customer service..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7073593)

LW

Lacy W.

Owner

> "There is honestly nothing I don't like about Craftybase. If I absolutely had to find something to pick at "maybe" it would be the price because of course we..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

MN

MJ N.

Slipper Maker and Everything Else

> "What I like most about CRAFTYBASE is how attentive and accessible the staff is. Whenever I’ve had ANY issue, big or small, they quickly respond and work..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867647)

SG

Stephanie G.

Owner

> "I don't like that I can't easily see what projects have been assigned to what employee."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7050452)

TD

Twyla D.

Jewelry Designer

> "I love being able to accurately track what I have on hand and price according to what I paid for my materials."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6812057)

SK

Stamos K.

Owner

> "Navigating some of the reporting features can be confusing at first, and the interface isn’t very intuitive."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

LM

Lynne M.

Owner Designer Creator

> "Even though I'm in the UK with a different time zone, I always receive very prompt replies from Customer Support with solutions to my queries."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6880573)

RT

Raven T.

Owner

> "I have been with them for so long that moving at this point is difficult, and requires inventory counts and closing my shop to move it over, so I have yet..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

RT

Raven T.

Owner

> "I think it has many perks for handmade vendors who are small - it's tough to scale up but until you do, the recipes feature is perfect for keeping track of..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6429785)

SR

Summer R.

Owner

> "The monthly subscription is a bit pricey especially with the exchange rate to CAD."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867639)

SK

Stamos K.

Owner

> "Overall, Craftybase has been helpful for tracking inventory and costs, but it took time to understand the reports."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867606)

LG

Lydia G.

Owner

> "It does not sync with BigCommerce, there is a lag MOST of the time when updating information, the price is outrageous compared to other options on the..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6267359)

HJ

Heidi J.

Owner

> "I like the quick response, knoweldge base is always helpful and it seems to have everything I need and some that I didn't know I needed yet."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7054004)

SS

Sarah S.

Owner

> "There are some issues with matching purchases to listings unless you "manufacture" the items for you listings. "

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6581031)

MM

Mary M.

Owner Designer

> "It downloads all my sales and generates reports that help at tax time."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7002859)

AM

Ahmed M.

MANAGER

> "I might click in the field and then begin entering the order or product, only to discover that my concentration was diverted and nothing was entered."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

Karin M.

Owner Operator

> "I finally have a program that I don't dread doing my paperwork and helps at tax time with the reports"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867695)

AM

Ahmed M.

MANAGER

> "The implementation has been difficult because I have so many raw materials and many are liquids so it’s hard to estimate at start-up.""

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6674096)

AR

Anna R.

Owner

> "Craftybase makes filing taxes way simpler, which is a huge benefit for small businesses."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867643)

LK

Liza K.

Owner

> "I may go to the trouble of migrating to a different inventory management software."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___7012217)

Dalton G.

Owner

> "I love that CraftyBase makes it easy to see inventory, reorder materials, and more, all in one place."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867965)

LL

Lanie L.

Owner

> "I’ve exchanged many emails but never was able to get a resolution."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867956)

LW

Lacy W.

Owner

> "I love using Craftybase for my small handcrafted bodycare business."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867646)

JR

Jen R.

CEO

> "I still find it challenging to nearly impossible bundle products for promotional items or gift sets, even with being in their Facebook group and hearing..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4705751)

Janice Q.

Owner

> "They have made some updates on the look of the site, which was much needed, and they are very open to hearing your suggestions on how to make the program..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6868011)

JD

James D.

Owner

> "I've been that vendor making paper notes of sales at events then taking them home to file and process and after setting this up I wouldn't go back."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4914462)

ES

Emma S.

Owner

> "It also made it easy to see which of my products - and sales channels - were profitable, and which were not."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6855275)

AL

Adam L.

Wholesale and Marketing

> "There's no onboarding calls or dedicated support staff to really help you hit the ground running, so you'll have to spend some time really learning the..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4865861)

RN

Raven N.

Owner

> "Keeping things up to date and adding in all of the details of purchases, recipes, manufactures, etc keeps things running great."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6253959)

TR

Tina R.

Owner/Creator

> "Not being able to link inventory amount of product to Shopify"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4878300)

Hannah H.

Owner

> "It's a wonderful tool for keeping track of everything I need to get the jon done."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867800)

MD

Meggan D.

Owner/candlemaker

> "I think some areas could be better explained (or maybe it’s just me) because my stock count is sometimes off and sometimes I can’t figure out why"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___4877485)

Nicole L.

Owner and Designer

> "Overall I would highly recommend Craftybase to handmade businesses. Once you get the hang of things and learn how it all works, it becomes easier and a..."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867640)

RL

Remigiusz L.

Boss

> "Expensive, poor integrations, no cuctomizations at all."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

VR

Verified Reviewer

Owner

> "Overall the price seems ok for the market and it saves you from having to develop lots of spreadsheets or"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6867619)

RL

Remigiusz L.

Boss

> "Don't use it as you get use to that will be harder to leave"

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6129276)

IM

Iliana M.

Sole Proprietor

> "It’s incredibly useful for my small handmade business with room to grow."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___6873987)

BB

Brittany B.

Owner

> "Nothing really like all the features about it."

[See full review](https://www.capterra.com/p/144117/Craftybase/#Capterra___3152729)

[View Reviews](https://www.capterra.com/p/144117/Craftybase/reviews/)

OC

Olivia C.

Digital creator

> "I like that it combines key functions such as order management, payments, reporting, and staff controls into one system, which..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

AB

Altay B.

Athlete

> "There were also some limitations in customization, and relying heavily on the platform meant less direct engagement with..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

EI

Emem I.

Filmmaker

> "I appreciate the way Genius restaurant tool diverse Ordering Options from Supports countertop POS, mobile POS, self-service..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6820482)

TM

Tom M.

NBC director

> "I dislike genius restaurants reporting features it do hang and sometimes I can click it countless times before it will start..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7060251)

FI

Favour I.

CEO

> "I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6582323)

AB

Altay B.

Athlete

> "One drawback was the commission/fees, which could be challenging for profit margins."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

AM

Adam M.

Yield Manager

> "Heartland Retail help me to manage all type of card payment and processing the payment quickly in less than 10 second in most..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

EC

Emie C.

Supplier

> "Genius for restaurant is very a little bit expensive compared to their alternatives tools is not suitable for small businesses"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7005921)

CI

Chyng I.

Public figure

> "The system is user-friendly, which makes daily operations smoother and helps staff adapt quickly."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

AM

Adam M.

Yield Manager

> "Real issues with this software is the lags that it cause when I fire up the POS hardware."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6688506)

CI

Chyng I.

Public figure

> "In my experience, Genius is a very effective all-in-one solution for managing restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7068117)

KP

Kaden P.

Owner

> "Sometimes I wish they would come out a little more quickly, especially since it seems that their equipment only ever breaks..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6259214)

GE

Guilherme E.

Manager

> "It help to run restaurant operation easier and ensure we able to cater more customer on peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6794091)

BA

Badariah A.

Operations Manager

> "We encounter issues in connecting the platform with our in-house printer."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6413005)

CA

Christoper A.

Sales Associate

> "Helpful customer service, very responsive with our request with help to integrate POS system with our current CMS software."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CW

Courtney W.

Owner

> "He came on a Tuesday installed the new Eno Heartland Retail system with in hours the system didn’t work. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Abhishikta B.

Software Developer

> "It is well-regarded for making restaurant management easier with features like easy payments and ordering, though it works best..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6377381)

CW

Courtney W.

Owner

> "I am texting and calling - I had a good customer come thru to check out and the machine just stopped working. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

AB

Altay B.

Athlete

> "Genius – Restaurants was simple and efficient to use, making reservation management much easier, especially during peak hours."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7061819)

VP

Varnika P.

Talent acquisition specialist

> "initially setup cost is high for a small scale business."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6388086)

VR

Verified Reviewer

Customer Service Specialist

> "User-friendly restaurant management system that lets us track cash flow, inventory, and employee management like a champ."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6664661)

CW

Courtney W.

Owner

> "The local sales rep has been no help and only frustrating me more."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6612849)

Louise H.

Front Office Manager

> "There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6419063)

CA

Christoper A.

Sales Associate

> "I have no dislike for this platform."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6853985)

CS

Christina S.

Area Director of Sales

> "It allows us to process order payments from all major payment methods."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6483510)

LB

Lisa B.

owner

> "The software is slow as molasses, and has more glitches than you can imagine."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___4647042)

JB

Jaime B.

Assistant Director

> "An easy to use restaurant management system which allows us to track cash flow, monitor inventory,and manage our employees like..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6552961)

AH

Annabella H.

Cashier and barista

> "I don’t think the search engine for finding an item is great, but that could also be the manager at my job entering odd names..."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3258557)

TO

Tania O.

Executive director

> "The restaurant make use of quality ingredients."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7058696)

SR

Shannon R.

Owner

> "It will only integrate to QBO and even then, it has taken me 4 years to work out all of the integrations issues."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

ZL

Ziga L.

Sales Manager

> "A unique and powerful tool which helps you run your restaurants like a pro."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6763839)

JM

Jennifer M.

Account Manager

> "no support from customer service. "

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___4443246)

PC

Pasquale C.

Operations Manager

> "Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___6394724)

SR

Shannon R.

Owner

> "Clearly the designers never worked in the operations or accounts payable parts of retail."

[See full review](https://www.capterra.com/p/195074/Genius/#SoftwareAdvice___3231629)

OC

Olivia C.

Digital creator

> "The platform is easy to use and well-suited for restaurant operations."

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___7069901)

LS

Leanne S.

Media & Technology

> "Integration to quickbooks doesn't work"

[See full review](https://www.capterra.com/p/195074/Genius/#Capterra___3315364)

[View Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

## User interface

4.62 (239)

[Genius](https://www.capterra.com/p/195074/Genius/)

4.52 (185)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Craftybase

Top features

27/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144117/Craftybase/#features)

Genius

10/39

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Backorder Management
-   Batch Processing
-   Billing & Invoicing
-   Contact Database
-   Customer Management
-   Customizable Branding
-   Discount Management
-   eCommerce Management
-   Exchange Management
-   Forecasting
-   Generative AI
-   Inventory Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Location
-   Order Fulfillment
-   Order Processing
-   Order Routing
-   Order Tracking
-   Promotion Optimization
-   Purchase Order Management
-   Quotes/Estimates
-   Real-Time Data
-   Recurring Orders
-   Reporting/Analytics
-   Returns Management
-   Search/Filter
-   Shipping Labels
-   Shipping Management
-   Special Order Management
-   Third-Party Integrations
-   Vendor Management
-   Warehouse Management
-   Workflow Management

[See all features](https://www.capterra.com/p/195074/Genius/#features)

### Recognition

No recognitions have been awarded to Craftybase

No recognitions have been awarded to Genius

### Deployment & support

Craftybase

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Genius

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Craftybase

-   By Craftybase
-   Located in Australia
-   Founded in 2010

Genius

-   By Global Payments
-   Located in United States
-   Founded in 1983

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