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Craftybase is a full-featured MRP system designed to handle manufacturing and inventory for DTC manufacturing teams. Trusted by small-batch businesses across the globe.
Discrete Manufacturing in Aerospace & Defense, Automotive, Building Materials, Electronics & High-Tech, Fabricated Metals, Industrial Machinery, Furniture, Med Device, Rubber & Plastics, and Packaging
Ve been a long term user and been very happy with it - especially useful if linking to Etsy, also the support is brilliant t and very friendly and prompt.
I find it hard to set up products. It is still confusing how you have to set up manufactures and recipes.
I love the ease of use, the ability to customize categories and keep up with lot numbers and batches, but my favorite thing about Craftybase is the customer service.
There was one aspect of my business I was having trouble setting up in Craftybase.
It is super easy to set up your company and easy to use going forward. The reporting is great too.
Syncing products from multiple sales channels instead of them showing as unique products over and over again can be frustrating.
I love their customer service. Whenever I have questions or wants, I just reach out and they are quick to respond and very helpful.
It’s hard to understand in the beginning and no one to talk to just email.
I can drill into data and use sophisticated analytics tools, which have made me more informed and productive. Super flexible: It's been a scalable solution that has supported our growing business.
NOT user-friendly, the turnaround on tickets is horrible. There is no videos or forums where customers can go and see how other Epicor users are fixing there/workaround problems they are facing.
I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature.
It lack of controls, you have to customize in order to get more control of your process, the cost of customization it is very high, and the support you get for your maintenance fee is is very poor.
BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability.
There are a number of programming errors that really are quite annoying and have never been fixed even though I know we have asked.
Good ability to customise screens and part configurator to aid our productivity improvement. Version 10 seems to have even more features.
There is always a problem with any update that happens.
Janice: I'm Janice. I am the owner of Quintessential Aromatherapy and I give Craftybase a five-star review. Before Craftybase, I was just using Google spreadsheets and that wasn't really working very well because I had to try and make sure that the pricing for all of my products was correct on the one page, and then I had to make sure that every other worksheet page was updated as well. And it got to be really difficult working with a lot of different formulas, and I couldn't tell what I actually had left in stock for product. I could just tell what I needed to make for a certain product that I was making. I was recommended Craftybase by Jacqueline from The Product Boss, and it was on their list of different software to use for inventory manufacturing. And I checked out the other ones that they had recommended as well, but I chose Craftybase because it was exactly what I was looking for in a software and it was priced for my budget. Getting started with Craftybase was actually really easy. They have a step-by-step guide that I just downloaded and printed off, and they also have a really great customer support email that they get back to you within 24 to 48 hours. And very friendly, very helpful staff. It was a lot easier than I expected, and like I said, it was step-by-step, so they made it, onboarding, very easy and a lot less stressful than I expected. For anyone who is looking at Craftybase as an option, I would definitely recommend to do their 14-day trial. It is definitely worth it, and if you have any questions, you can reach out to the customer service desk. You can use their chatbot that they have, and they have a really extensive help center and frequently asked questions section. It covers a lot of what you're looking to learn and what you're looking to do when you're setting up your Craftybase.
Craftybase
Kinetic
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