Patient Communicator vs Carepatron: Which is a better fit?

Fabulous customer service. Glad that you now have coverage on Fridays and on Jewish holidays.

Some aspects of the importing new patients can be awkward.

Absolutely great experience from the software setup to the daily implementation. Easy to work with and great support staff.

The only problem I have ever had is the limit of characters on a text message, simply typing out the name of our office uses up a large portion of the limit.

It has a huge number of beautiful e-mail templates, and they are all customizable. It interfaces with my practice management system (Open Dental) seamlessly.

The navigation is not real intuitive and the texting functionality seems limited as we are not able to attach photos.

We have had great experience with them. Always very helpful when we need help.

It can also be very frustrating when a patient wants to opt out of messages and it can’t be completed within practice director by unchecking the allow sms button.

The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.

I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.

The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.

There is very limited options to converse with clients between appointments and no notices when a client puts in a note.

The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.

I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.

We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.

Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.