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Device42 vs ky2help: Which is a better fit?

Updated on June 27th, 2024
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Summary
Key features rated by users
Features selected based on 2,515 reviews from IT Asset Management users.
% Fit
Missing features
Not enough reviews
Feature ratings
Inventory Management
4.9
Asset Tracking
5.0
Support Ticket Management
NA
Reporting/Analytics
5.0
Alerts/Notifications
--
% Fit
Not enough reviews
Feature ratings
Inventory Management
--
Asset Tracking
--
Support Ticket Management
4.1
Reporting/Analytics
--
Alerts/Notifications
3.6
User satisfaction
4.8
User reviews60
Ease of use
4.8
Functionality
4.7
Value for money
4.9
Customer support
4.9
4.3
User reviews17
Ease of use
3.8
Functionality
4.2
Value for money
3.8
Customer support
4.5
Price starts from
/user
Yearly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Ideal for organizations that need a single source of truth from one data center to multiple datacenters, and those that have hybrid IT, including resources and applications in multiple clouds.

ky2help is aimed at companies of all industries and company sizes in the entire German-speaking area.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
144214
5 screenshots
196043
5 screenshots

Device42

21/38
  • Activity Dashboard
  • Barcode/Ticket Scanning
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Email Management
  • Incident Management
  • Knowledge Base Management
  • Monitoring
  • Prioritization
  • Problem Management
  • Self Service Portal
  • Support Ticket Management
  • Task Management
  • User Management
  • Workflow Management
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Change Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Data Import/Export
  • Data Visualization
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Reporting/Analytics
  • Requisition Management
  • Service Level Agreement (SLA) Management
  • Supplier Management
  • Third-Party Integrations
See All features
Hide IT Asset Management Software Features -

ky2help

Top Features
37/38
Show IT Asset Management Software Features +

Device42

--

ky2help

--

Device42
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ky2help
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Device42
  • By Freshworks
  • Located in United States
  • Founded in 2011
ky2help
  • By Kyberna
  • Located in Liechtenstein
  • Founded in 1986
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