Little Hotelier vs Inngenius PMS: Which is a better fit?

Being able to have all products in one place helps us run our business more efficiently. The ease of use in designing our web presence and having the bookings come though is wonderful.

SUPPORT STAFF NOT AVAILABLE ON WEEKENDS WHICH IS EXTREMELY INCONVENIENT WHEN. THERE IS A PROBLEM ON THE WEEKEND.

I am extremely happy with Little Hotelier. Their customer service is excellent and they are very helpful in helping when I have an issue and extremely patient and polite.

Customer service was terrible and asking for reference numbers when their online cancellation form did not give one. I have read previous warnings about this company and you need to believe them.

Great customer service, relatively easy to use, excellent channel manger to most booking sites, functionality continues to improve over time.

Made for Australian market, has been in US for one year (only), and still no support for Discover cards. Horrible useless reporting module.

Great experience it took a lot of time to learn the program but worth it. I tried others and very happy with what I ended up using LH.

I feel completely scammed now because of their terrible platform and even worse customer service.

Easy to use and believe me they are always there to help for everything you need, they have great customer service. A high quality PMS system with a good price.

Sometimes I find it hard to look up a past customer. Maybe this is an impossible request.

Customer support also amazing.I would like to thank CSR for his amazing supports. Yesterday almost 3-4 hours nonstop he helped us to manage room types and mapping in online reservation systems.

They do have a limited email capacity installed with their product so you can give your guests arrival information, etc. But it is not conducive to long term contact with your guests.

I would definitely recommend to all properties that are looking for a pms that is cloud based, friendly, has great value for the money, and the customer support is super fast.

Functionality of: Block to Reservation by Group Reservation.

The very first thing i noticed was the prompt and polite support response which is always the same. The software is extremely easy and generates great reports having a huge impact on my business.

At first it was a bit hard to understand but once you get the hang of it it's a piece of cake.