# Compare Little Hotelier vs Cloudbeds 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Cloudbeds and Little Hotelier based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds

---

# Cloudbeds vs Little Hotelier Features and Cost Comparison

Last updated May 4th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CloudbedsLittle Hotelier2/4 selected

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

[## Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4.1

Ease of Use

4.2

Customer Service

4.1

Reviews Sentiment

Based on [341 reviews](#user-reviews)

Positive

284

Neutral

19

Negative

38

[## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.9

Functionality

3.8

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

ju

Based on [220 reviews](#user-reviews)

Positive

163

Neutral

22

Negative

35

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,286 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

73%Fit

High performer

Feature ratings

Online Booking

4.0

Booking Management

4.2

Calendar Management

3.9

Availability Management

3.3

Channel Management

3.5

\--%Fit

Not enough reviews

Feature ratings

Online Booking

3.7

Booking Management

\--

Calendar Management

4.1

Availability Management

4.0

Channel Management

\--

User satisfaction

User satisfaction

4.3

User reviews[341](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Ease of use

4.2

Functionality

4.1

Value for money

4.1

Customer support

4.1

User satisfaction

4.0

User reviews[220](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.9

Customer support

3.9

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$109Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Cloudbeds is hospitality’s only intelligent growth engine — a unified platform powering operations, revenue, distribution, and guest experience for ambitious hoteliers in 150+ countries.

Best for

Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation.

## User reviews

Pros & cons

EH

Eric H.

Owner

> "It's been a powerful tool for our team to scale from one property to four properties."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121601)

JR

Jeanette R.

Proprietor

> "Their reports are unable to accurately show commission payments…citing 890% commission rather than the actual percentage that is..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

OP

Olga P.

Hotel Manager

> "It provides all the necessary tools to manage hotel operations effectively."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

TM

Tori M.

Owner Operator

> "After the monthly subscription fees, add on’s and payment processing, it is a significant monthly expense to our small hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

TM

Tori M.

Owner Operator

> "I love that they’re always rolling out new products and features that keep up to date with the trends and newest technologies."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127894)

JR

Jeanette R.

Proprietor

> "The reporting system has may flaws and some reports are completely unable to be read by accountants because they are completely..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7095742)

Louie B.

Owner - Operator

> "During Covid, Cloudbeds showed up in a big way, and gave me grace in regards too the financial burden during a very difficult..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

OP

Olga P.

Hotel Manager

> "In the hospitality industry, where time is critical, delays can directly impact operations and guest experience."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7127860)

CS

Chelsea S.

Manager

> "We have felt it's a great product for the cost, with decent customer support and a great help article library."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "worst of all though, they lost 22 THOUSAND dollars of my deposits over one summer."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

CS

Chelsea S.

Manager

> "I have found the transition to Cloudbeds, and use of the product, easy and excellent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7126618)

CM

Cameron M.

CEO

> "Cloudbeds is hands-down the worst customer service on the planet."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___7047823)

MS

Manveer S.

Owner

> "I really liked how easy the CloudBed hotel management software was to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___7121923)

KG

Kari G.

Front desk

> "No way to sort individual dates no easy way to fine specific data for DAI."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

HB

Henk B.

Owner

> "The onboarding is ok and in the beginning it looks realy nice. Until you start using it...."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

HB

Henk B.

Owner

> "I have never seen any of those request being picked up and translated into an update."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

KE

Kira E.

Executive Assistant

> "I love the online program so that I can check on items and make reservations from our main corporate office."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

NB

Navraj B.

Owner

> "Not setup to support basic steps of service for any hotel business."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

SP

Shamita P.

Director of Sales

> "Cloudbeds have allowed for better and more accurate Inventory management, cost saving, better and more efficient time and..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

KI

Kenji I.

GM

> "Taxes aren't included in payout breakdowns, not sure how that was decided."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

KI

Kenji I.

GM

> "Nice calendar and dashboard."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

Louie B.

Owner - Operator

> "I believe one of the biggest things lacking today in business is relationship and loyalty."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6867096)

VR

Verified Reviewer

Application Engineer

> "What I like about the solution is the almost 360 management capability and ease of access when comes to managing the whole..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4910739)

HB

Henk B.

Owner

> "Release introduce new problems that never get solved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6861067)

Christopher G.

owner

> "It is easy to use on the desktop or mobile.... and the Service is amazing.. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#GetApp___6450343)

KI

Kenji I.

GM

> "A simple report will force you to do a bunch of manual calculations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JG

Jehiel G.

Owner

> "Cloudbeds is one of the simplest and easiest to use systems to carry out the good organization and management of our reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

PPT

Poul Percy T.

CEO

> "Since November 2023, there have been a lot of blackouts - Almost daily, there are some kinds of technical issues, and monthly,..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6144769)

KE

Kira E.

Executive Assistant

> "Cloudbeds is an all in one system which makes running the day to day operations easy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

CB

Charles B.

Pres

> "Took me a year of complaining for them to fix group bookings. And I believe that there are glitches in the availability matrix..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

BB

Brian B.

gm

> "Exceptionally amiable and skilled individuals are responsible for sales, customer onboarding, and helping you begin."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

BB

Brian B.

gm

> "Like any software, problems emerge, but it feels like I've had to submit 2-3 support tickets daily to get issues resolved."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___6164596)

KG

Kari G.

Front desk

> "It’s so user friendly."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6759513)

NB

Navraj B.

Owner

> "Technical support is non existent."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

HE

Henrico E.

Director

> "It has for a long time served as an umbrella in my hospitality management journey."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

KI

Kenji I.

GM

> "The software can be painfully unintuitive."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

NP

Nancy P.

Owner

> "Despite having a large amount of features, the Cloudbeds interface is still simplified enough for users to work their way through..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3594453)

VR

Verified Reviewer

managing partner

> "So when asked to respectfully transfer us to someone senior or experienced with cloudbeds we spend 25 minutes on hold only to be..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

YT

Yoselin T.

Recepcionist

> "The colors used by the program are friendly to the eye, this is highly recommended for a person working an 8 hour shift in the..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3599403)

NB

Navraj B.

Owner

> "Reports are useless."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

RL

Richard L.

Owner

> "Online chat has been so fast and helpful with questions, offering work-arounds, providing links to documentation, offering..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

NB

Navraj B.

Owner

> "Technical support is trash."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6731990)

KE

Kira E.

Executive Assistant

> "They are always creating new features and working on improvements which is great."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6053668)

RM

Reece M.

Manager

> "I’d rate them lower if it was possible"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6711878)

JG

Jehiel G.

Owner

> "We really like your team's commitment to help solve problems."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5078300)

KI

Kenji I.

GM

> "Reporting is oddly very lacking."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6572070)

JD

Julieann D.

Director

> "So supportive, happy to help and fix any problems. Once he left you couldn't get any help in Australia"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4814640)

VR

Verified Reviewer

managing partner

> "By far the biggest issues relate to very poor service. When you eventually reach a support person they are very nice but its so..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6015976)

JT

Jordin T.

Manager

> "It takes all of the hard work and removes the pain that comes with accidental overbookings, something that has proven huge for..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3439571)

RA

Roger A.

Owner

> "They told us that their system integrated easily with QuickBooks, what they did not say is you have to use a third-party API..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4678554)

LG

Larry G.

Operations Manager

> "From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

GD

Greg D.

Owner

> "Additionally, the checkout page on the website they build you is not end user friendly for customers."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4900197)

SS

Sam S.

Proprietor

> "Cloudbeds customer service was always available and patient and worked with us until we actually understood what we needed to..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540249)

JG

Jennifer G.

CFO

> "THIEVES, they allowed someone to transfer my account without my approval and authorization."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___5004630)

SB

Selene B.

Hotel Manager

> "We haven't had any problems with overbooking since I started using Cloudbeds and I'm saving so much time."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3577379)

DE

David E.

Owner

> "Cloudbeds still is trying to charge us even though no services were provided. "

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

HS

Henry S.

Lodging Manager

> "There are a lot of great features for managing your property like a hotel."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4421167)

RD

Ryan D.

Managing Director

> "The payment system is no good for the uk (except for online bookings) and we have resorted to taking most payments manually as a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540083)

MN

Mahesh N.

Owner

> "The team member are very supportive in the sense of billing support,technical help and they are real human behind this software."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3740261)

LG

Larry G.

Operations Manager

> "There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

CS

Corey S.

General Manager

> "I would highly recommend Cloudbeds to anyone who needs simple, cloud-based, intuitive software to help manage their property."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3531094)

KB

Kerry B.

Director

> "The customer service is far too complicated and takes too long."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6046248)

LG

Larry G.

Operations Manager

> "This frees up our front desk staff and they have time to perform other tasks!"

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

RL

Richard L.

Owner

> "Connecting to the GDS needs more hand-holding (IMO), I was simply not prepared for what was required and speaking directly with a..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3527698)

CB

Charles B.

Pres

> "The system is easy to use."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

LG

Larry G.

Operations Manager

> "The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3602893)

OF

Oriana F.

Manager

> "The game changer for me is the customer support which is always very very fast with well trained staff."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3538608)

CB

Charles B.

Pres

> "I’ve had multiple complaints from guests who have tried to book but cannot."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

AH

Alex H.

Owner

> "We started with cloudbeds about 8 years ago and since that the company keep grow and making life easier to property individual..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3354778)

JL

Johan L.

Idoalot

> "Not overviewing the actual customer price."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___5034984)

TB

Tommy B.

General Manager

> "Also during the challenging COVID times they proved us so far several times being a solid partner where we can count on think..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2846744)

SH

Svetlana H.

Ceo

> "It has been TEN DAYS without payments now, no calls, no emails, still nothing... how many businesses can survive not getting..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#SoftwareAdvice___4642381)

PA

Pharinya A.

(Ex) night shift

> "All-in-one software that anyone can learn within a few hours or days."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4540067)

CB

Charles B.

Pres

> "Unforgivable issue since this should be their primary function."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4896593)

Andrew D.

Managing Director

> "The market for hospitality management apps isn't exactly huge, so without many other options to try we've been forced to double..."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___2876569)

KK

Kevin K.

Owner

> "We have encountered several problems with the integration between Cloudbeds and Expedia and Booking.com."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___4689068)

SP

Shamita P.

Director of Sales

> "The team and information on Cloudbeds University is very resourceful."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3604342)

HE

Henrico E.

Director

> "I had issues with bookings."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6295854)

LT

Linh T.

GM

> "The room rate is linked with OTAs, the calendar view is awesome, easy to follow, and keeps track of all reservations."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___3017468)

DE

David E.

Owner

> "The set up was never completed."

[See full review](https://www.capterra.com/p/158839/Cloudbeds/#Capterra___6047529)

[View Reviews](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

JU

John U.

CEO

> "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860)

FM

Fawaz M.

General Manager

> "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609)

AC

Anna C.

Commercial Advisor

> "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

KK

Kerry K.

Owner

> "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

AJ

Adam J.

Assistant Manager

> "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

PB

Paul B.

Director

> "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833)

JW

Jen W.

Director

> "He helped me work through my direct booking and mapping issue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

KM

KATHLEEN M.

Owner

> "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986)

SD

Suzie D.

Owner and Innkeeper

> "I like having the app on my phone so I can take care of business on the go."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911)

MC

Mariami C.

director

> "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

AW

Anin W.

Managing Director

> "fast response support, issues get solved in matter of minutes not days."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017)

AJ

Adam J.

Assistant Manager

> "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

MC

Mariami C.

director

> "The booking engine with promo codes is a great feature for encouraging direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

DT

Danielle T.

Owner

> "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

BB

Benjamin B.

CEO

> "I left the call with a much better understanding and really appreciated both her support and the system..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

ZDNR

Zarista Dewi Noor R.

Guesthouse Manager

> "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389)

KK

Kerry K.

Owner

> "I receive the help I need when using the chat. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

KK

Kerry K.

Owner

> "The only advice on this was to go through incognito/private browsing, which worked but is not convenient."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

MC

Mariami C.

director

> "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

SM

Stuart M.

Owner and operator

> "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

BB

Benjamin B.

CEO

> "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

EF

Elizabeth F.

Owner

> "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750)

MC

Mariami C.

director

> "Great for saving time and avoiding double bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

DS

David S.

Owner, Manager, Operator

> "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011)

JW

Jen W.

Director

> "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

JS

John S.

CEO

> "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic -..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831)

AD

Allen D.

Director

> "It's cost effective which is great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AG

Alessandra G.

Hotel Manager

> "We had no support on how to fix rates, how to understand things and how to continue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

AL

Astrid L.

Managing director

> "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

AA

Anne A.

Owner operator

> "Today the room closure function doesn't work."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

GG

Gerry G.

Sales Director

> "So far LH is helping us to manage our OTA and OHW."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812)

HAM

Hi Angela M.

Owner

> "The lack of onboarding no accountability and zero account service"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775)

AG

Alessandra G.

Hotel Manager

> "I only like the fact that has an APP linked to it and that is relatively cheap."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

AA

Anne A.

Owner operator

> "Functionality seems to have glitches regularly."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AJ

Adam J.

Assistant Manager

> "Staff are always there to help and answer any query, whether big or small"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

MA

Marco A.

Director

> "Th invoicing system gives problems."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990)

LS

Lieley S.

Assistant Hospitality Manager

> "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354)

KT

Kristin T.

Owner

> "I feel completely scammed now because of their terrible platform and even worse customer service."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866)

SM

Stuart M.

Owner and operator

> "Helpful humans on the chat screens."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

RD

Robert D.

Manager

> "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179)

AD

Allen D.

Director

> "Customer support is ever present."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AC

Anna C.

Commercial Advisor

> "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

TL

Tiffany L.

Assistant Accountant

> "Customer Services is great, very helpful and get to you really quick."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "We decided to go with another software because of the poor customer service!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AD

Allen D.

Director

> "Great customer support."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AA

Anne A.

Owner operator

> "The other day the entire (global) site was down on a Saturday!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AM

ANGELA M.

Doc in economy

> "Thank you for the helpful ideas and suggestions"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457)

VR

Verified Reviewer

Owner

> "System overall very cumbersome and slow."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445)

TJ

Thomas J.

Owner and Manager

> "After setup is done, easy doing."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346)

DT

Danielle T.

Owner

> "The customer service is horrible. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

TL

Tiffany L.

Assistant Accountant

> "Platform is simple and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

ME

Matt E.

Owner

> "We didn't like the software and requested to cancel free trial via the online form."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

YP

Yudit P.

Ecommerce

> "I will be recommend this to another client in the future"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6826231)

Ricardo C.

Reservations Manager

> "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

PG

Peter G.

President

> "Backed by good service and support which has been great on the few occasions I have needed it."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788)

GR

Gina R.

Business Owner

> "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122)

JM

JEN M.

Operations Manager

> "I am looking forward to receiving direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

ME

Matt E.

Owner

> "I have been invoiced and payment illegally charged from my account."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

MG

Muthiah G.

hotel general Manager Rtd

> "Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3741054)

Ricardo C.

Reservations Manager

> "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

AL

Astrid L.

Managing director

> "Training sessions during set up were great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

AV

Adam V.

co-owner

> "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

VR

Vicki R.

Owner

> "As long as I get good support I am happy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620)

ML

Michael L.

General Manager

> "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

AS

Amanda S.

Office Manager

> "Easy to use and reasonably priced"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009)

AV

Adam V.

co-owner

> "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

CP

Cindy P.

General manager

> "It is user friendly, it has a nice interface."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334)

ME

Matt E.

Owner

> "The little hoteliers free trial is a scam. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

MJ

Melvin J.

director

> "The system is accessible and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801)

EG

Elizabeth G.

New Product

> "There is so little customer service. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466)

JM

JEN M.

Operations Manager

> "Little Hotelier has been fairly easy to set up."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

Ricardo C.

Reservations Manager

> "We will be ditching the software as it does not meet the most essential part of a booking system: payment..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

MB

Marcia B.

Owner and Manager

> "Also, the sales person was very helpful, I wish she was the tech-support or training person. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4871067)

SH

Shawn H.

Reservation Manager

> "no way to add any additionals with varying price points. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

TL

Tondelia L.

Manager

> "I can see the reservations for all my booking channels and do reports for my housekeeping and invoicing and can..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2860261)

Ricardo C.

Reservations Manager

> "We are not against their payment system, we are upset they gave us absolutely NO alternative or option."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

ML

Michael L.

General Manager

> "fairly nice gui and layout."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

TT

Tingting T.

Motel Manager

> "not enough features, can lag some times, needs added features like making rooms clean or dirty etc"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2846961)

PB

Pawel B.

Director

> "Phone App provided is Simple in use and allows to manage new reservations in the system."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3558680)

SH

Shawn H.

Reservation Manager

> "Rate system is antiquated."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

[View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

## User interface

4.29 (341)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

4.03 (220)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Cloudbeds

Top features

35/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/158839/Cloudbeds/#features)

Little Hotelier

29/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features)

### Recognition

Cloudbeds is recognized as a top-rated tool in 3 Capterra Shortlist reports

No recognitions have been awarded to Little Hotelier

### Deployment & support

Cloudbeds

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Little Hotelier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Cloudbeds

-   By Cloudbeds
-   Located in United States
-   Founded in 2012

Little Hotelier

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

## Popular Comparisons

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.1

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152433-158839/Hostaway-vs-Cloudbeds)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,537)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$109/month

Price

Contact vendor for pricing

3.8

Features

4.7

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144307-152433/Little-Hotelier-vs-Hostaway)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$16/month

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-158839/Lodgify-vs-Cloudbeds)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

$109/month

Price

$16/month

3.8

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-144307/Lodgify-vs-Little-Hotelier)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[eZee Centrix](https://www.capterra.com/p/135677/eZee-Centrix/)[4.72 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/)

Contact vendor for pricing

Price

$32/month

4.1

Features

4.6

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135677-158839/eZee-Centrix-vs-Cloudbeds)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (241)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$109/month

Price

€42/month

3.8

Features

4.1

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144307-183836/Little-Hotelier-vs-Amenitiz)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (241)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

Contact vendor for pricing

Price

€42/month

4.1

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/158839-183836/Cloudbeds-vs-Amenitiz)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

$109/month

Price

$23/month

3.8

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.1

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/158839-159377/Cloudbeds-vs-Guesty)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

$109/month

Price

$9/month

3.8

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144307-164816/Little-Hotelier-vs-Hospitality-Software)

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.29 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

vs

[Stayflexi](https://www.capterra.com/p/193259/Flex-PMS/)[4.70 (162)](https://www.capterra.com/p/193259/Flex-PMS/reviews/)

Contact vendor for pricing

Price

$40/month

4.1

Features

4.5

4.2

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/158839-193259/Cloudbeds-vs-Flex-PMS)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

$109/month

Price

$30/month

3.8

Features

4.7

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-144307/Reservation-Nexus-vs-Little-Hotelier)