# Compare Little Hotelier vs Guesty 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Little Hotelier and Guesty based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty --- # Little Hotelier vs Guesty Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Little HotelierGuesty2/4 selected [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) [## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting Price $109.00/month Value-for-Money 3.9 Functionality 3.8 Ease of Use 4.1 Customer Service 3.9 Reviews Sentiment ju Based on [220 reviews](#user-reviews) Positive 163 Neutral 22 Negative 35 [## Guesty](https://www.capterra.com/p/159377/Guesty/)[4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $23.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [473 reviews](#user-reviews) Positive 408 Neutral 19 Negative 46 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,304 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Online Booking 3.7 Booking Management \-- Calendar Management 4.1 Availability Management 4.0 Channel Management \-- 83%Fit High performer Feature ratings Online Booking 4.5 Booking Management 4.7 Calendar Management 4.5 Availability Management 5.0 Channel Management 4.6 User satisfaction User satisfaction 4.0 User reviews[220](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.9 Customer support 3.9 User satisfaction 4.4 User reviews[473](https://www.capterra.com/p/159377/Guesty/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.2 Customer support 4.3 Price starts from Price starts from $109Other, Per Month - Free version - Free trial Price starts from $23Other, Per Month - Free version - Free trial Best for Best for Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. Best for Guesty is used by vacation rental hosts, property managers, short-term rental operators, aparthotel managers, B&B owners, and hospitality enterprises. ## User reviews Pros & cons JU John U. CEO > "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860) FM Fawaz M. General Manager > "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609) AC Anna C. Commercial Advisor > "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) KM KATHLEEN M. Owner > "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986) AJ Adam J. Assistant Manager > "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) MC Mariami C. director > "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) JW Jen W. Director > "He helped me work through my direct booking and mapping issue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) AJ Adam J. Assistant Manager > "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) SD Suzie D. Owner and Innkeeper > "I like having the app on my phone so I can take care of business on the go." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911) DT Danielle T. Owner > "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AW Anin W. Managing Director > "fast response support, issues get solved in matter of minutes not days." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017) ZDNR Zarista Dewi Noor R. Guesthouse Manager > "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389) MC Mariami C. director > "The booking engine with promo codes is a great feature for encouraging direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) SM Stuart M. Owner and operator > "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) BB Benjamin B. CEO > "I left the call with a much better understanding and really appreciated both her support and the system provided..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) KK Kerry K. Owner > "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) MC Mariami C. director > "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) PB Paul B. Director > "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833) BB Benjamin B. CEO > "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) EF Elizabeth F. Owner > "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750) MC Mariami C. director > "Great for saving time and avoiding double bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) DS David S. Owner, Manager, Operator > "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011) JW Jen W. Director > "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) KK Kerry K. Owner > "The only advice on this was to go through incognito/private browsing, which worked but is not convenient." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) AD Allen D. Director > "It's cost effective which is great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) JS John S. CEO > "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831) AL Astrid L. Managing director > "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) AG Alessandra G. Hotel Manager > "We had no support on how to fix rates, how to understand things and how to continue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) GG Gerry G. Sales Director > "So far LH is helping us to manage our OTA and OHW." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812) AA Anne A. Owner operator > "Today the room closure function doesn't work." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) AG Alessandra G. Hotel Manager > "I only like the fact that has an APP linked to it and that is relatively cheap." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) HAM Hi Angela M. Owner > "The lack of onboarding no accountability and zero account service" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775) AJ Adam J. Assistant Manager > "Staff are always there to help and answer any query, whether big or small" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) AA Anne A. Owner operator > "Functionality seems to have glitches regularly." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) LS Lieley S. Assistant Hospitality Manager > "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354) MA Marco A. Director > "Th invoicing system gives problems." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990) KK Kerry K. Owner > "I receive the help I need when using the chat. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) KT Kristin T. Owner > "I feel completely scammed now because of their terrible platform and even worse customer service." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866) SM Stuart M. Owner and operator > "Helpful humans on the chat screens." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) RD Robert D. Manager > "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179) AD Allen D. Director > "Customer support is ever present." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) AC Anna C. Commercial Advisor > "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) TL Tiffany L. Assistant Accountant > "Customer Services is great, very helpful and get to you really quick." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) DT Danielle T. Owner > "We decided to go with another software because of the poor customer service!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AD Allen D. Director > "Great customer support." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) AA Anne A. Owner operator > "The other day the entire (global) site was down on a Saturday!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) AM ANGELA M. Doc in economy > "Thank you for the helpful ideas and suggestions" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457) VR Verified Reviewer Owner > "System overall very cumbersome and slow." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445) TL Tiffany L. Assistant Accountant > "Platform is simple and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) DT Danielle T. Owner > "The customer service is horrible. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) YP Yudit P. Ecommerce > "I will be recommend this to another client in the future" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6826231) ME Matt E. Owner > "We didn't like the software and requested to cancel free trial via the online form." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) PG Peter G. President > "Backed by good service and support which has been great on the few occasions I have needed it." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788) Ricardo C. Reservations Manager > "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) JM JEN M. Operations Manager > "I am looking forward to receiving direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) GR Gina R. Business Owner > "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122) MG Muthiah G. hotel general Manager Rtd > "Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3741054) ME Matt E. Owner > "I have been invoiced and payment illegally charged from my account." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) AL Astrid L. Managing director > "Training sessions during set up were great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) Ricardo C. Reservations Manager > "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) VR Vicki R. Owner > "As long as I get good support I am happy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620) AV Adam V. co-owner > "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) AS Amanda S. Office Manager > "Easy to use and reasonably priced" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009) ML Michael L. General Manager > "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353) CP Cindy P. General manager > "It is user friendly, it has a nice interface." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334) AV Adam V. co-owner > "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) MJ Melvin J. director > "The system is accessible and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801) ME Matt E. Owner > "The little hoteliers free trial is a scam. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) TJ Thomas J. Owner and Manager > "After setup is done, easy doing." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346) EG Elizabeth G. New Product > "There is so little customer service. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466) JM JEN M. Operations Manager > "Little Hotelier has been fairly easy to set up." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) Ricardo C. Reservations Manager > "We will be ditching the software as it does not meet the most essential part of a booking system: payment..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) MB Marcia B. Owner and Manager > "Also, the sales person was very helpful, I wish she was the tech-support or training person. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4871067) SH Shawn H. Reservation Manager > "no way to add any additionals with varying price points. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105) TL Tondelia L. Manager > "I can see the reservations for all my booking channels and do reports for my housekeeping and invoicing and can..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2860261) Ricardo C. Reservations Manager > "We are not against their payment system, we are upset they gave us absolutely NO alternative or option." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) ML Michael L. General Manager > "fairly nice gui and layout." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353) SH Shawn H. Reservation Manager > "Rate system is antiquated." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105) PB Pawel B. Director > "Phone App provided is Simple in use and allows to manage new reservations in the system." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3558680) GN Getu N. Manager > "Must admit the people who are helping in customer support are not trained and we have to wait days for finding..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3029282) [View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) MZ Michael Z. ceo > "Another major advantage is scalability. As our rental management program has grown, Guesty has been able to support the increase in listings and bookings without..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) EF Emily F. Member Manager > "There are many problems with message automation, cleaners can't upload photos, price optimizer is not accurate, and customer service is just okay." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107877) JR John R. President > "Features like the channel manager, unified calendar, automation capabilities, integrations, and owner-facing tools create a platform that can truly support a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AT Amar T. Marketing and Guest Satisfaction > "Occasionally, certain OTA updates (like special requests or small booking changes) take time to reflect, and troubleshooting integrations can be slow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051250) PT PANAGIOTIS T. CEO > "The Airbnb/Booking.com channel management is reliable, automated messages save a ton of time, and the workflows (tasks, cleaners, owner statements) are powerful once set..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AN Achraf N. reservation > "What I liked least about Guesty is that the system occasionally hangs or becomes slow, which can interrupt workflow and make certain tasks take longer than expected" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) AK Alisha K. HR > "The platform has helped organize operations, streamline communication, and improve guest management across multiple properties. Once everything is set up, it..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) ML Marco L. Owner > "Identical configurations applied to all units within the same property do not always work consistently: some settings function correctly for all apartments except one,..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) PP Pablo P. Ops > "Its platform, secure, comprehensive and flexible, has allowed us to integrate our unique processes into the reservation management flow, as well as incorporate..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048893) BK Bjoern K. CEO > "For example, check-in and check-out protocols cannot be digitally signed within the system, which is a significant limitation for operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7124374) SL Steven L. Owner > "Guesty provides a strong centralized platform for managing listings across multiple channels like Airbnb, Vrbo, Booking.com, and direct websites." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) KL Kevin L. CEO > "Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago?" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) CS Ciara S. Office Manager > "Guesty is great for syncing your listings across multiple platforms! And I love the ability to add canned emails and messages for when people book a room." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7068067) JAB Jey Ann B. Remote Team Member of Vacation Rentals > "Some features are difficult to locate in the mobile app, and it seems that certain functionalities may not be accessible on mobile at all." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054865) CC Carmela C. Communications Guest Serv Agent > "I especially appreciate the unified inbox, task management tools, and channel syncing, which help reduce errors and improve guest satisfaction." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051883) JR John R. President > "Overall, Guesty feels less like a simple hosting tool and more like a true property management system designed for serious operators who want to grow." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) MS Marcos S. Sales - Revenue and Pricing Manager > "Guesty is a full fledged Property Management System, which excels in gathering all the information needed for a streamlined workflow in one place. While it is easy to..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7100481) CM Claudio M. Business owner and executive > "sometime i have had errors in the owner statments. and fixing technical stuff always consumes a lot of my time. and sometimes, we even lost money, due to pricing..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054990) BJ H. Owner - CEO > "The reporting and financial visibility are also strong, which is critical when advising homeowners and forecasting performance. Once workflows are properly built, the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) MG Martel G. Founder > "API is not really robust and we've had some difficulties to adapt it to basic features (like a calendar widget)." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055208) SL Steven L. Owner > "The automation tools for messaging, task management, and guest communication help streamline operations when managing multiple properties." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107672) Daniel H. CEO > "My bigger issue is that our revenue halved the moment we made the switch, resulting in a significant financial impact that we as the business are taking, as well as all..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6874947) JR John R. President > "Currently, I operate with one arbitrage property and one co-hosted property, and the system has already proven valuable in helping manage both efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AH April H. Director > "Guesty does not work well with mid-term rentals that are booked directly for a fixed monthly amount." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049054) JR John R. President > "I was also very impressed with services that many other platforms simply don’t offer, such as 24/7 live guest communication support, their own merchant services, and a..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) AL Alejandro L. ceo > "difficult to find the information and make the bookings, have to many options and we get lost on many of them" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049051) JR John R. President > "Having spent many years working in the hotel industry, I appreciate how Guesty allows short-term rental operators to run their properties with a level of professionalism..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7108494) VR Verified Reviewer QA Specialist > "there seem to be some issues with the onboarding of the software in some instances. But it's hard to label this as an absolute con as long as customer support is..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7066067) KH Kevin H. Director > "The automation features are particularly strong, helping streamline daily tasks, and the CRM and task management tools are well-designed and highly effective." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7145385) Rick S. Owner > "I've added payment processing and their price optimizer and have lots of issues with both." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7131746) AK Alisha K. HR > "Guesty provides an incredibly user-friendly platform with powerful automation features that help streamline day-to-day property management tasks." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048938) EH Evan H. Short term > "The interface can sometimes feel a little complicated for new users, and it takes some time to learn where everything is." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111148) KC Keiran C. Head of Sales and Distribution > "Easy set up, easy management of reservations, and the search bar works flawlessly for finding specific properties or units which is super helpful in a portfolio of our..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048818) AS Amy S. Manager > "Can be frustrating when you get passed from agent to agent when they cant answer right away, rather than the same agent picking it up - often have to repeat myself over..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051822) RC Raam C. Listing Manager > "The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) FG Florence G. Reservations Agent > "One area I found challenging with Guesty was that some features can feel a bit complex at first, especially for new users." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110610) Jemellee 💎 S. Asst Property Manager > "It helps us stay organized with all 15+ listings that on AirBnB, VRBO, and other platforms along with communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051586) MVC Maria-Vittoria C. Owner > "The accounting and reporting created significant reconciliation problems and made a complete mess of our books." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Guesty has allowed us to operate more professionally, increase efficiency, and create consistency across our short-term rental portfolio." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) PT PANAGIOTIS T. CEO > "Messages don’t always appear instantly — you have to refresh to see them — which means you can easily miss guest communication." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) MJ MuhammEd J. Reservation Agent > "Its channel management, reporting, and unified inbox make running short-term rentals much more efficient and streamlined." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048834) SW Sheena W. Communications > "Some issues with photo syncs between platforms but otherwise no real complaints to share at this time." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107828) Njål E. CEO > "We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103511) TW Thomas W. Md > "Lots of paid add on and lots of stuff that make it clunky were if it was one price for the package it would be much better" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122207) MT Michelle T. Property Manager > "Managing all platforms in one place with synced calendar with automated messsages makes my work so much simpler." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) YG Yulia G. Owner > "Ability to book on direct website when the payment failed needs to be addressed" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049023) IH Ismael H. CUSTOMER SERVICE > "The property, rental, and booking management tools are robust and intuitive, significantly streamlining our daily operations." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107673) MW Marvin W. Owner > "Trust accounting module is difficult to understand so we are currently using a 3rd party trust accounting software." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121554) RC Raam C. Listing Manager > "I also found the dashboard helpful for managing reservations, payments, and guest communication in one place." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7122755) GJ Gabriele J. owner of holiday apartment rental agency > "Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) BL Barry L. Maintenance Supervisor > "Allowing me full visibility of vacancies and guests names helps me schedule my team" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055272) NG Nathalie G. director > "many many messages that are not adapted to the stage we are in = on boarding process." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055871) GJ Gabriele J. owner of holiday apartment rental agency > "The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7054971) PT PANAGIOTIS T. CEO > "The interface is heavy and slow, and the app gets stuck way too often." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048955) AM Arturo M. Reservation manager > "The interfase is great, it allows you to modify almost everything from the PMS instead of doing so per channel." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7107644) Julian F. MD > "Password requirements, and user permissions management can be a bit clunky." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105207) TD Thomas D. COO > "The use of guesty Services has allowed us to handle a scaled up bookings that we wanted to achieve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121560) LS Laura S. Community Association Manager and Property Manager > "A few features are hard to navigate, and the platform has a learning curve." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049021) YM Yazmin M. Maintenance > "It saves me from having to double-check everything myself, and it helps me avoid mistakes. If something changes the team collaboration it’s simple" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7051323) MVC Maria-Vittoria C. Owner > "We switched to Guesty Pro after six years of hosting, and it was, without exaggeration, one of the worst operational decisions we’ve made." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) EC Eddie C. Owner > "For over a decade, we've hosted thousands of guests during thousands of stays amounting to thousands of nights on the Airbnb platform. " [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7055545) JP Jennifer P. Owner > "Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6416193) CL Carlyn L. Senior Reservations Agent > "Its intuitive design, powerful features, and seamless integration into our daily operations have significantly improved our efficiency." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7048819) MT Michelle T. Property Manager > "Price optimizer seemed a waste of time in our area, so I only subscribed for a month of so." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053503) AN Achraf N. reservation > "It simplifies daily operations, saves time, and makes managing reservations much smoother and more organized" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049902) MR Mike R. Manager > "These portals seem to be bought and sold constantly making few improvements to the user" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7053673) AM Azhar M. Listing Manager > "I also appreciated its channel management capabilities, which made syncing across multiple booking platforms much easier." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7110616) KL Kevin L. CEO > "Anything related to account issues or more serious problems takes way too long." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7125435) Michael H. Co Founder > "Native Channel Manager, Unified Inbox, easy to use UI, Multi Calendar view, Content API, property setup, and so much more." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7105342) MVC Maria-Vittoria C. Owner > "The cancellation experience compounded the frustration, with continued billing despite prior notice." [See full review](https://www.capterra.com/p/159377/Guesty/#SoftwareAdvice___7096131) BJ H. Owner - CEO > "Like any powerful system, success depends on proper implementation, but once established, it becomes a strong foundation for scaling a vacation rental management..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7103590) CS Cathie S. Owner > "Inflexible process for guest to book is illogical if you're a host with only one property (it too many steps, designed for when there's multiple properties to select..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6534047) VC Victor C. Owner > "Guesty also has a deep bench of talented individual backing the product, and this is foundational to their success - they have a fast velocity of new features, their..." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6649984) LG Luke G. Contractor > "Accounting sucks, not past data for cancelled reservations or homes that have off-boarded, slow to update key API connections." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6404750) ML Marco L. Owner > "The calendar is also highly visual and intuitive, making it much easier to manage reservations efficiently." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) IR Izaac R. Owner, Operator > "The calendar can be a bit frustrating at times and making adjustments to bookings isn't as intuitive as it could be in my opinion" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___6710596) MZ Michael Z. ceo > "For property managers looking for a comprehensive system to support growth and streamline operations, Guesty is a very strong solution." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7111120) ML Marco L. Owner > "We cannot resolve this independently and always need to open a support ticket;" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121538) VA Vikash A. Controller > "It is a robust and comprehensive platform that effectively centralized key aspects of property management." [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7121454) MC MORGANNE C. Operations Manager > "That we can't print daily task sheet" [See full review](https://www.capterra.com/p/159377/Guesty/#Capterra___7049402) [View Reviews](https://www.capterra.com/p/159377/Guesty/reviews/) ## User interface [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) 4.03 (220) 4.43 (473) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important Little Hotelier 29/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features) Guesty Top features 39/46 - Access Controls/Permissions - Activities Booking - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Appointment Management - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Online Booking - Payment Processing - Price/Margin Management - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration - Third Party Booking - Third-Party Integrations - Website Integration [See all features](https://www.capterra.com/p/159377/Guesty/#features) ### Recognition No recognitions have been awarded to Little Hotelier Guesty is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Little Hotelier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Guesty Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Little Hotelier - By SiteMinder - Located in Australia - Founded in 2012 Guesty - By Guesty - Located in United States - Founded in 2014 ## Popular Comparisons [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.7 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144307-152433/Little-Hotelier-vs-Hostaway) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.7 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-159377/Hostaway-vs-Guesty) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) $109/month Price $16/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-144307/Lodgify-vs-Little-Hotelier) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.83 (706)](https://www.capterra.com/p/211768/DoorLoop/reviews/) $23/month Price $69/month 4.4 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/159377-211768/Guesty-vs-DoorLoop) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/) $109/month Price €42/month 3.8 Features 4.1 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144307-183836/Little-Hotelier-vs-Amenitiz) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,207)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) $23/month Price $62/month 4.4 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/47428-159377/Buildium-Property-Management-Software-vs-Guesty) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/20372-159377/Entrata-vs-Guesty) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/) $109/month Price $9/month 3.8 Features 4.3 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/144307-164816/Little-Hotelier-vs-Hospitality-Software) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [ResMan](https://www.capterra.com/p/135182/ResMan/)[4.64 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135182-159377/ResMan-vs-Guesty) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) $109/month Price $30/month 3.8 Features 4.7 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129392-144307/Reservation-Nexus-vs-Little-Hotelier) [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) vs [Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.63 (620)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) $23/month Price Contact vendor for pricing 4.4 Features 4.5 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/2732-159377/Rent-Manager-vs-Guesty)