--- title: "Compare Little Hotelier vs RMS 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Little Hotelier and RMS based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144307-208354/Little-Hotelier-vs-RMS-Cloud" page_type: "comparison" language: "en" --- # Little Hotelier vs RMS Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Little HotelierRMS2/4 selected [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) [## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting Price $109.00/month Value-for-Money 3.9 Functionality 3.8 Ease of Use 4.1 Customer Service 4 Reviews Sentiment AL Based on [236 reviews](#user-reviews) Positive 178 Neutral 22 Negative 36 [## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.2 Customer Service 4.5 Reviews Sentiment Based on [412 reviews](#user-reviews) Positive 366 Neutral 29 Negative 17 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### rezStream 4.7 (118) * * * Starting Price $95.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ### ResNexus 4.8 (431) * * * Starting Price $30.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Cloudbeds 4.3 (349) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Guesty 4.4 (485) * * * Starting Price $23.00 Other,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,542 reviews from reservations software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Not enough reviews Feature ratings Online Booking 3.8 Booking Management 5.0 Calendar Management 4.2 Availability Management 4.0 Channel Management \-- 63%Fit Not enough reviews Feature ratings Online Booking 4.2 Booking Management 3.7 Calendar Management 3.1 Availability Management \-- Channel Management 3.0 User satisfaction User satisfaction 4.1 User reviews[236](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Ease of use 4.1 Functionality 3.8 Value for money 3.9 Customer support 4.0 User satisfaction 4.4 User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.3 Customer support 4.5 Price starts from Price starts from $109Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation. Best for Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas. ## User reviews Pros & cons AL Adrian L. Managing Director > "The overall service is clean and while it could be a little more simple, its well explained when you hit a..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7183297) AL Adrian L. Managing Director > "Some glitches remain with sending confirmation emails etc" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7183297) OW Owen W. Manager > "Our usually stable Little Hotelier platform experienced a login issue which they resolved." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180199) FM Fawaz M. General Manager > "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609) AC Anna C. Commercial Advisor > "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) MC Mariami C. director > "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) DG Daniel G. Owner > "The interface is straightforward, and once everything is configured correctly it works very well." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180763) AJ Adam J. Assistant Manager > "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) AL Adrian L. Managing Director > "Would be great to have further functionality on the phone app but that's not a dealbreaker..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7183297) DT Danielle T. Owner > "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AJ Adam J. Assistant Manager > "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) ZDNR Zarista Dewi Noor R. Guesthouse Manager > "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and the..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389) OW Owen W. Manager > "Amazing client support from \[sensitive content hidden\]- Little hotelier." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180199) SM Stuart M. Owner and operator > "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) JU John U. CEO > "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860) KK Kerry K. Owner > "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) MC Mariami C. director > "The booking engine with promo codes is a great feature for encouraging direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) PB Paul B. Director > "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833) MC Mariami C. director > "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff or..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) EF Elizabeth F. Owner > "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750) JW Jen W. Director > "He helped me work through my direct booking and mapping issue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) KM KATHLEEN M. Owner > "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986) SD Suzie D. Owner and Innkeeper > "I like having the app on my phone so I can take care of business on the go." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911) KK Kerry K. Owner > "The only advice on this was to go through incognito/private browsing, which worked but is not convenient." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) DG Daniel G. Owner > "Overall, the system has been stable and dependable." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180763) AG Alessandra G. Hotel Manager > "We had no support on how to fix rates, how to understand things and how to continue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) AW Anin W. Managing Director > "fast response support, issues get solved in matter of minutes not days." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017) AA Anne A. Owner operator > "Today the room closure function doesn't work." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) MC Mariami C. director > "Great for saving time and avoiding double bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941) AA Anne A. Owner operator > "Functionality seems to have glitches regularly." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) BB Benjamin B. CEO > "I left the call with a much better understanding and really appreciated both her support and the system provided..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) MA Marco A. Director > "Th invoicing system gives problems." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990) AL Astrid L. Managing director > "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a few..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) RD Robert D. Manager > "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179) GG Gerry G. Sales Director > "So far LH is helping us to manage our OTA and OHW." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812) AC Anna C. Commercial Advisor > "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) AG Alessandra G. Hotel Manager > "I only like the fact that has an APP linked to it and that is relatively cheap." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) DT Danielle T. Owner > "We decided to go with another software because of the poor customer service!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) AJ Adam J. Assistant Manager > "Staff are always there to help and answer any query, whether big or small" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093) AA Anne A. Owner operator > "The other day the entire (global) site was down on a Saturday!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743) LS Lieley S. Assistant Hospitality Manager > "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354) DT Danielle T. Owner > "The customer service is horrible. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) KK Kerry K. Owner > "I receive the help I need when using the chat. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931) DS David S. Owner, Manager, Operator > "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011) BB Benjamin B. CEO > "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923) ME Matt E. Owner > "We didn't like the software and requested to cancel free trial via the online form." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) SM Stuart M. Owner and operator > "Helpful humans on the chat screens." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) JS John S. CEO > "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831) PG Peter G. President > "Backed by good service and support which has been great on the few occasions I have needed it." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788) Ricardo C. Reservations Manager > "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) JM JEN M. Operations Manager > "I am looking forward to receiving direct bookings." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) ME Matt E. Owner > "I have been invoiced and payment illegally charged from my account." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) JW Jen W. Director > "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was good..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934) HAM Hi Angela M. Owner > "The lack of onboarding no accountability and zero account service" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775) AD Allen D. Director > "It's cost effective which is great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) Ricardo C. Reservations Manager > "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) AL Astrid L. Managing director > "Training sessions during set up were great." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914) KT Kristin T. Owner > "I feel completely scammed now because of their terrible platform and even worse customer service." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866) VR Vicki R. Owner > "As long as I get good support I am happy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620) ME Matt E. Owner > "The little hoteliers free trial is a scam. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653) AD Allen D. Director > "Customer support is ever present." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) Ricardo C. Reservations Manager > "We will be ditching the software as it does not meet the most essential part of a booking system: payment..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) TL Tiffany L. Assistant Accountant > "Customer Services is great, very helpful and get to you really quick." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) VR Verified Reviewer Owner > "System overall very cumbersome and slow." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445) AS Amanda S. Office Manager > "Easy to use and reasonably priced" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009) GR Gina R. Business Owner > "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one night..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122) AD Allen D. Director > "Great customer support." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273) Ricardo C. Reservations Manager > "We are not against their payment system, we are upset they gave us absolutely NO alternative or option." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) CP Cindy P. General manager > "It is user friendly, it has a nice interface." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334) AV Adam V. co-owner > "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) AM ANGELA M. Doc in economy > "Thank you for the helpful ideas and suggestions" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457) ML Michael L. General Manager > "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353) MJ Melvin J. director > "The system is accessible and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801) AV Adam V. co-owner > "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708) TJ Thomas J. Owner and Manager > "After setup is done, easy doing." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346) EG Elizabeth G. New Product > "There is so little customer service. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466) TL Tiffany L. Assistant Accountant > "Platform is simple and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) LB Lori B. General Manager > "This caused issues with guests calling because they got a confirmation email and then a cancellation email..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2809922) JM JEN M. Operations Manager > "Little Hotelier has been fairly easy to set up." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345) SB Stefano B. owner > "there is no way to put in evidence in the calendar with a strong color the bookings that are still unprocessed or..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2843393) DG Daniel G. Owner > "The interface is straightforward, and once everything is configured correctly it works very well." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___7180763) FM Fawaz M. General Manager > "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609) SB Stefano B. owner > "user friendly interface, integration with other siteminder softwares. and new apps... that are very..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2843393) KM KATHLEEN M. Owner > "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986) CD Catherine D. Manager > "Very easy to use with clear uncluttered screen layout." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2855258) Ricardo C. Reservations Manager > "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017) GG Gerry G. Sales Director > "So far LH is helping us to manage our OTA and OHW." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812) TN Tom N. V.P. Operations > "Set-up was not intuitive and initially customer service support ineffective. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2849773) SB Stefano B. owner > "user friendly interface, integration with other siteminder softwares. and new apps... that are very..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2843393) SM Stuart M. Owner and operator > "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438) TL Tiffany L. Assistant Accountant > "Customer Services is great, very helpful and get to you really quick." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950) AG Alessandra G. Hotel Manager > "We had no support on how to fix rates, how to understand things and how to continue." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253) CP Cindy P. General manager > "It is user friendly, it has a nice interface." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334) AC Anna C. Commercial Advisor > "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428) AM ANGELA M. Doc in economy > "Thank you for the helpful ideas and suggestions" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457) DT Danielle T. Owner > "We decided to go with another software because of the poor customer service!" [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) MJ Melvin J. director > "The system is accessible and easy to use." [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801) DT Danielle T. Owner > "The customer service is horrible. " [See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417) [View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) CP Coral P. Owner/Manager > "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732) Lokith K. Managing Director > "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866) JK Joanne K. Director > "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913) LLL Leah L L. Hotel Manager > "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864) AP Angela P. Reception Manager > "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407) CP Coral P. Owner/Manager > "Setting new rates confuses me." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732) AO Ahmed O. Ceo > "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) LG Louri G. Horse Park Manager > "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357) SK Sunil K. Business > "I will recommend to my colleagues to run it" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972) AO Ahmed O. Ceo > "However once training started, after 2 session the team stopped as many options was not set properly." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) TH Taylor H. Assistant Manager > "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925) KD Karen D. Owner > "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150) CC Cathleen C. Director > "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179) RG Ronyce G. Manager > "Send out confirmation form has too many steps" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280) SjM Sara jane M. Manager > "With previous PMS systems experience it has been easier to help me find what I need in the RMS system." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380) SJ Sue J. Accounting Manager > "You write a message and often never hear anything back, despite multiple attempts." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768) LMS Llana Melissa S. Online Instructor > "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429) AO Ahmed O. Ceo > "Fail to connect any of OTA." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) AL Alver L. owner > "it is easy to use the calendar, I only use the calendar to manage my bookings" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681) DB Danielle B. Proprietor > "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933) SS Sunny S. General Manager > "Ease of use, easy to train new staff on. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505) AO Ahmed O. Ceo > "From the first day of training the things has stopped working again. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600) TM Takreem M. Managing Director > "cloud based system, has a lot of wonderful features, fantastic customer service team." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593) AL Allan L. Manager > "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563) VY Vikky Y. Owner/Manager > "many people in the industry are familiar with RMS making training new staff easier" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387) MN Marthie N. Rooms manager > "Often very sluggish especially reports when updates are done behind the scenes" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975) PS Patricia S. Property manager > "Support staff can easily guide you remotely" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830) KF Kimberly F. Office Supervisor > "Our on line booking has major issues and no one can find a fix." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131) KC Karen C. Manager > "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406) SH Staci H. Site Manager > "That I don't have a RMS training manual handy when I need to look something up. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007) BO Barry O. owner > "It intergrates with our other systems and provides great reporting and simple input of data" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408) EPC Eric PaoYu C. Franchise Director > "not much interaction with the customer service, such as email marketing" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997) HA Henriette A. Manager > "It has some good features and generally is easy to use - especially when notified of system alterations." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907) JC Jeanette C. Manager > "There are some glitches that are annoying" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362) GF Guy F. Motel Manager > "It was easy to learn and the help made learning everyday functions easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003) JS Jenny S. manager > "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795) TD Tylor D. Operation Manager > "All the different features it has to offer" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905) MV Michelle V. Owner > "not enough training hours, I'm sure there's a lot behind the scenes I don't know about" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120) SB Scott B. Campground Manager > "Ease of use is not always simple but customer support is very helpful" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625) DJ Debbie J. Director > "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863) Hollis H. CFO > "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243) RS Roger S. COO > "Language support is useless we need more than English please" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035) SjM Sara jane M. Manager > "Every single tech and service associate I have spoken with is super knowledgeable and helpful!" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380) Elizabeth H. Executive Assistant > "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651) MP Malinda P. Manager > "Love how Easy it is to use with the mobile app" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3843460) AW Angie W. Manager > "The background building, especially rates was the most difficult." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624) GO Gayle O. Property Manager > "I love the service of RMS." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4751946) KH Karlene H. Leasing > "Doesn't seem to be addressing our needs for a campground/RV" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356) AS Anni S. Manager > "Clean interface and easy manipulate ." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750) LH Logan H. RV Park Manager > "Some stuff is a bit difficult to implement" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320) AH ALAN H. OWNER > "Ease of use for front desk employees, the backend for management that allows us to customize messaging for guests from..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2844686) PK Peter K. Withheld > "They also service the military, so are not an ethical company. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774) LG Lesa G. manager > "What I like the most about this software is the Charts or reservation search option to find a guest reservation." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2787776) PJ Paula J. Manager > "I find at times that there are things I would like changed but this is not easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638) CB Cathy B. Director > "Easy to configure the many options to meet our specific needs." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3375986) DJ Debbie J. Director > "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863) MO Mel O. Manager > "I find the overall RMS cloud management for my accommodation business to be superior and easier for all staff to use than..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2423543) LH Logan H. RV Park Manager > "Some stuff is a bit difficult to implement" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320) MV Michelle V. Owner > "The system is easy to use on a daily basis and training staff on the day to day running's is simple enough." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120) PJ Paula J. Manager > "I find at times that there are things I would like changed but this is not easy." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638) BG Baris G. Hotel Manager > "The orientation period of RMS Cloud to the staff that I worked with was really low and they could use it like an expert after..." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2522367) EPC Eric PaoYu C. Franchise Director > "not much interaction with the customer service, such as email marketing" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997) AW Angie W. Manager > "Being able to see customer, reservation and payment info all in one screen is helpful." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624) RS Roger S. COO > "Language support is useless we need more than English please" [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035) PJ Paula J. Manager > "RMS cloud is accessible from different devises, I can access from home or when I am away from work." [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638) PK Peter K. Withheld > "They also service the military, so are not an ethical company. " [See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774) [View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) ## User interface [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) 4.06 (236) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) 4.41 (412) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activities Booking 150 Important Activity Dashboard 120 Important Little Hotelier 26/50 - Access Controls/Permissions - Activities Booking - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Cross-system Integration - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Decision Making - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Multi-step Planning - Natural Language Interaction - Online Booking - Payment Processing - Price/Margin Management - Proactive Assistance - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration [See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features) RMS Top features 41/50 - Access Controls/Permissions - Activities Booking - Activity Dashboard - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Appointment Management - Autonomous Task Execution - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Calendar Management - Calendar Sync - Channel Management - CRM - Cross-system Integration - Customer Database - Customer History - Customer Support - Customizable Branding - Customizable Reports - Customizable Templates - Decision Making - Discount Management - Dynamic Pricing - Email Templates - Event Scheduling - Generative AI - Group Reservations - Inventory Management - Mobile Access - Multi-Language - Multi-Location - Multi-step Planning - Natural Language Interaction - Online Booking - Payment Processing - Price/Margin Management - Proactive Assistance - Promotions Management - Rate Management - Ratings/Reviews - Real-Time Updates - Reminders - Reporting/Analytics - Room Booking - SMS Messaging - Social Media Integration [See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features) ### Recognition No recognitions have been awarded to Little Hotelier No recognitions have been awarded to RMS ### Deployment & support Little Hotelier Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RMS Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Little Hotelier - By SiteMinder - Located in Australia - Founded in 2012 RMS - By RMS - Located in United States - Founded in 1983 ## Popular Comparisons [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144307-152433/Little-Hotelier-vs-Hostaway) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.76 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/152433-208354/Hostaway-vs-RMS-Cloud) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) $109/month Price $14/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-144307/Lodgify-vs-Little-Hotelier) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.54 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Contact vendor for pricing Price $14/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/131924-208354/Lodgify-vs-RMS-Cloud) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (254)](https://www.capterra.com/p/183836/Amenitiz/reviews/) $109/month Price €42/month 3.8 Features 4.1 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144307-183836/Little-Hotelier-vs-Amenitiz) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Contact vendor for pricing Price $23/month 4.3 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/159377-208354/Guesty-vs-RMS-Cloud) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) $109/month Price Contact vendor for pricing 3.8 Features 4.1 4.1 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.30 (254)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Contact vendor for pricing Price €42/month 4.3 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/183836-208354/Amenitiz-vs-RMS-Cloud) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) $109/month Price $23/month 3.8 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud) [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.06 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) vs [rezStream](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/)[4.75 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) $109/month Price $95/month 3.8 Features 4.6 4.1 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/40773-144307/RezStream-Cloud-PMS-vs-Little-Hotelier) [RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/) vs [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.28 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.1 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/158839-208354/Cloudbeds-vs-RMS-Cloud)