# Compare Little Hotelier vs RMS 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Little Hotelier and RMS based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144307-208354/Little-Hotelier-vs-RMS-Cloud

---

# Little Hotelier vs RMS Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Little HotelierRMS2/4 selected

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

[## Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.0 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Starting Price

$109.00/month

Value-for-Money

3.9

Functionality

3.8

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

ju

Based on [220 reviews](#user-reviews)

Positive

163

Neutral

22

Negative

35

[## RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.4 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.2

Customer Service

4.5

Reviews Sentiment

Based on [412 reviews](#user-reviews)

Positive

366

Neutral

29

Negative

17

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,304 reviews from reservations software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Not enough reviews

Feature ratings

Online Booking

3.7

Booking Management

\--

Calendar Management

4.1

Availability Management

4.0

Channel Management

\--

63%Fit

Not enough reviews

Feature ratings

Online Booking

4.2

Booking Management

3.7

Calendar Management

3.1

Availability Management

\--

Channel Management

3.0

User satisfaction

User satisfaction

4.0

User reviews[220](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

Ease of use

4.1

Functionality

3.8

Value for money

3.9

Customer support

3.9

User satisfaction

4.4

User reviews[412](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.3

Customer support

4.5

Price starts from

Price starts from

$109Other, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Designed and built specifically for small properties like B&Bs, inns, motels, guesthouses, vacation rentals, hostels, motels, pubs, cabins, and camping accommodation.

Best for

Small to Large-sized campgrounds, National Parks, RV parks, RV resorts, and marinas.

## User reviews

Pros & cons

JU

John U.

CEO

> "Support was fantastic and helped me through all of the set up and the operation of the platform was a breeze its..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6837860)

FM

Fawaz M.

General Manager

> "Customer support delays, technical glitches, Limited or clunky features, Integration challenges, No proactive..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6883609)

AC

Anna C.

Commercial Advisor

> "What I liked most about Little Hotelier was the personalized support I received when I encountered an issue with..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

KM

KATHLEEN M.

Owner

> "I used the same company for 21 years and the gentleman retired and a new owner purchased the company and things..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6819986)

AJ

Adam J.

Assistant Manager

> "Staff are helpful and answer any query you have, whether big or small. And they ensure you are happy with the..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

MC

Mariami C.

director

> "For very small guesthouses or B&Bs, the monthly fee feels a bit steep — especially if you're not getting a high..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

JW

Jen W.

Director

> "He helped me work through my direct booking and mapping issue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

AJ

Adam J.

Assistant Manager

> "The set-up process is fiddly and can mean you repeating several processes before fully activating your business..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

SD

Suzie D.

Owner and Innkeeper

> "I like having the app on my phone so I can take care of business on the go."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827911)

DT

Danielle T.

Owner

> "I sent multiple emails canceling the service to which they responded I have to call in to cancel the service but..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AW

Anin W.

Managing Director

> "fast response support, issues get solved in matter of minutes not days."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6818017)

ZDNR

Zarista Dewi Noor R.

Guesthouse Manager

> "Additionally, we sometimes experience delays in synchronization between Little Hotelier’s channel manager and..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6805389)

MC

Mariami C.

director

> "The booking engine with promo codes is a great feature for encouraging direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

SM

Stuart M.

Owner and operator

> "There are some parts that seem needlessly proscriptive, such as the minimum character requirement for completing..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

BB

Benjamin B.

CEO

> "I left the call with a much better understanding and really appreciated both her support and the system provided..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

KK

Kerry K.

Owner

> "It does not work well on my computer or tablet and I have to reload the entire platform after doing only 3..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

MC

Mariami C.

director

> "I’d recommend it to other small hotel owners who want a simple, all-in-one solution without hiring extra staff..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

PB

Paul B.

Director

> "Good, but the text notification of bookings/cancellations disappear - you are unable to refer back to them"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812833)

BB

Benjamin B.

CEO

> "As a new site, I’d definitely enjoy a lower subscription fee, but overall, great first impression."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6820923)

EF

Elizabeth F.

Owner

> "I had to stop using because i only got one booking with one booking agency. So decided prematurely stop as i..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6705750)

MC

Mariami C.

director

> "Great for saving time and avoiding double bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776941)

DS

David S.

Owner, Manager, Operator

> "I know they get people who don't know how to check a computer is switched on, but I am not one of them and just..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6423011)

JW

Jen W.

Director

> "Very happy with my experience as the problem was corrected fairly quickly and \[sensitive content hidden\] was..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6842934)

KK

Kerry K.

Owner

> "The only advice on this was to go through incognito/private browsing, which worked but is not convenient."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

AD

Allen D.

Director

> "It's cost effective which is great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

JS

John S.

CEO

> "Inability to connect to dynamic pricingCustomer support is slow (days to reply)Invoicing is not automatic - when..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___4934831)

AL

Astrid L.

Managing director

> "Somewhat simple to use with fast feedback from both AI support - and a support team readily available after a..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

AG

Alessandra G.

Hotel Manager

> "We had no support on how to fix rates, how to understand things and how to continue."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

GG

Gerry G.

Sales Director

> "So far LH is helping us to manage our OTA and OHW."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6779812)

AA

Anne A.

Owner operator

> "Today the room closure function doesn't work."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AG

Alessandra G.

Hotel Manager

> "I only like the fact that has an APP linked to it and that is relatively cheap."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804253)

HAM

Hi Angela M.

Owner

> "The lack of onboarding no accountability and zero account service"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6385775)

AJ

Adam J.

Assistant Manager

> "Staff are always there to help and answer any query, whether big or small"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6801093)

AA

Anne A.

Owner operator

> "Functionality seems to have glitches regularly."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

LS

Lieley S.

Assistant Hospitality Manager

> "I have thoroughly enjoyed learning to use little hotelier and have enjoyed experimenting with its features."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806354)

MA

Marco A.

Director

> "Th invoicing system gives problems."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777990)

KK

Kerry K.

Owner

> "I receive the help I need when using the chat. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6812931)

KT

Kristin T.

Owner

> "I feel completely scammed now because of their terrible platform and even worse customer service."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6442866)

SM

Stuart M.

Owner and operator

> "Helpful humans on the chat screens."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6804438)

RD

Robert D.

Manager

> "After two weeks we still have not had customer service and the payments received into Little Hotelier have not..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5083179)

AD

Allen D.

Director

> "Customer support is ever present."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AC

Anna C.

Commercial Advisor

> "Without \[sensitive content hidden\]’s help, I wouldn’t have been able to resolve it on my own."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6777428)

TL

Tiffany L.

Assistant Accountant

> "Customer Services is great, very helpful and get to you really quick."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "We decided to go with another software because of the poor customer service!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

AD

Allen D.

Director

> "Great customer support."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6827273)

AA

Anne A.

Owner operator

> "The other day the entire (global) site was down on a Saturday!"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#SoftwareAdvice___6716743)

AM

ANGELA M.

Doc in economy

> "Thank you for the helpful ideas and suggestions"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6839457)

VR

Verified Reviewer

Owner

> "System overall very cumbersome and slow."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6398445)

TL

Tiffany L.

Assistant Accountant

> "Platform is simple and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6821950)

DT

Danielle T.

Owner

> "The customer service is horrible. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6612417)

YP

Yudit P.

Ecommerce

> "I will be recommend this to another client in the future"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6826231)

ME

Matt E.

Owner

> "We didn't like the software and requested to cancel free trial via the online form."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

PG

Peter G.

President

> "Backed by good service and support which has been great on the few occasions I have needed it."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6799788)

Ricardo C.

Reservations Manager

> "It has its ups and downs, we were extremely happy with the software because of its simplicity. But their current..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

JM

JEN M.

Operations Manager

> "I am looking forward to receiving direct bookings."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

GR

Gina R.

Business Owner

> "The calendar was also not helpful as if I had a one night stay in one room and the next day there was a one..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3526122)

MG

Muthiah G.

TRAVEL CONSULTANT

> "Great software for small to Medium size hotela,otels , pubs etc.getting ore reservation.daily reports,guest..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3741054)

ME

Matt E.

Owner

> "I have been invoiced and payment illegally charged from my account."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

AL

Astrid L.

Managing director

> "Training sessions during set up were great."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6785914)

Ricardo C.

Reservations Manager

> "However, tLittle HOtelier Payemnt system was NOT available for our country, so we were offered to just simply..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

VR

Vicki R.

Owner

> "As long as I get good support I am happy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6787620)

AV

Adam V.

co-owner

> "What really concerns us is that we keep getting mapping errors despite having mapped our channels with the help..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

AS

Amanda S.

Office Manager

> "Easy to use and reasonably priced"

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6784009)

ML

Michael L.

General Manager

> "Dont wast your time and money with Siteminder, Little Hotelier and Guestjoy."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

CP

Cindy P.

General manager

> "It is user friendly, it has a nice interface."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6795334)

AV

Adam V.

co-owner

> "Oh, and their websites are really really basic and lack important things like ADA compliance (one template does..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3695708)

MJ

Melvin J.

director

> "The system is accessible and easy to use."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6776801)

ME

Matt E.

Owner

> "The little hoteliers free trial is a scam. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6242653)

TJ

Thomas J.

Owner and Manager

> "After setup is done, easy doing."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6810346)

EG

Elizabeth G.

New Product

> "There is so little customer service. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___4809466)

JM

JEN M.

Operations Manager

> "Little Hotelier has been fairly easy to set up."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___6806345)

Ricardo C.

Reservations Manager

> "We will be ditching the software as it does not meet the most essential part of a booking system: payment..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

MB

Marcia B.

Owner and Manager

> "Also, the sales person was very helpful, I wish she was the tech-support or training person. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4871067)

SH

Shawn H.

Reservation Manager

> "no way to add any additionals with varying price points. "

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

TL

Tondelia L.

Manager

> "I can see the reservations for all my booking channels and do reports for my housekeeping and invoicing and can..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___2860261)

Ricardo C.

Reservations Manager

> "We are not against their payment system, we are upset they gave us absolutely NO alternative or option."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___4294017)

ML

Michael L.

General Manager

> "fairly nice gui and layout."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___5015353)

SH

Shawn H.

Reservation Manager

> "Rate system is antiquated."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#GetApp___3773105)

PB

Pawel B.

Director

> "Phone App provided is Simple in use and allows to manage new reservations in the system."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3558680)

GN

Getu N.

Manager

> "Must admit the people who are helping in customer support are not trained and we have to wait days for finding..."

[See full review](https://www.capterra.com/p/144307/Little-Hotelier/#Capterra___3029282)

[View Reviews](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

AO

Ahmed O.

Ceo

> "set up takes few days and will be all,set up to the desired result - training team is professional - support is professional and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

Lokith K.

Managing Director

> "This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#GetApp___6137866)

CP

Coral P.

Owner/Manager

> "The automated help topics with visual guides are eptensive and answer most queries but when they dont the service requests or staff..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

AO

Ahmed O.

Ceo

> "However once training started, after 2 session the team stopped as many options was not set properly."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

JK

Joanne K.

Director

> "Submitted service request and received a lovely phone call from \[sensitive content hidden\] who solved my Access Profile Issue so I..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5075913)

LLL

Leah L L.

Hotel Manager

> "The only thing I dislike about this software is that they cannot sync reservations made from our Best Western Website."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3934864)

AP

Angela P.

Reception Manager

> "The support when onboarding, the resources available, the new options for our business are streamlining and enhancing both staff and..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4369407)

CP

Coral P.

Owner/Manager

> "Setting new rates confuses me."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___5093732)

SK

Sunil K.

Business

> "I will recommend to my colleagues to run it"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___6617972)

AO

Ahmed O.

Ceo

> "Fail to connect any of OTA."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

PS

Patricia S.

Property manager

> "Support staff can easily guide you remotely"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4889830)

AO

Ahmed O.

Ceo

> "From the first day of training the things has stopped working again. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4949600)

TH

Taylor H.

Assistant Manager

> "RMS has been a system I have been able to navigate with little help. When there are problems majority of the time support has been..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4382925)

LG

Louri G.

Horse Park Manager

> "selection of sites for multiple online bookings are no longer available. If you have a group reservation, the requirements on..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3343357)

KC

Karen C.

Manager

> "That all initial facets of making a booking are on the one screen until you need to take payment and send emails or print which makes..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3579406)

KD

Karen D.

Owner

> "I don't have a least like, probably I don't have the time to really learn the program in-depth due to my time restraints."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4360150)

CC

Cathleen C.

Director

> "Overall RMS is pretty good because I have learned now on how to use it and find it pretty comprehensive. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5032179)

RG

Ronyce G.

Manager

> "Send out confirmation form has too many steps"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3886280)

SB

Scott B.

Campground Manager

> "Ease of use is not always simple but customer support is very helpful"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___5011625)

KF

Kimberly F.

Office Supervisor

> "Our on line booking has major issues and no one can find a fix."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3778131)

Hollis H.

CFO

> "RMS has allowed us to put great controls in place to realize our full potential in the marketplace!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3697243)

SJ

Sue J.

Accounting Manager

> "You write a message and often never hear anything back, despite multiple attempts."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4763768)

SjM

Sara jane M.

Manager

> "With previous PMS systems experience it has been easier to help me find what I need in the RMS system."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

RS

Roger S.

COO

> "Language support is useless we need more than English please"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3563035)

LMS

Llana Melissa S.

Online Instructor

> "With RMS Cloud, I found a travel assistant I can rely on and trust with my bookings."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4651429)

DB

Danielle B.

Proprietor

> "The set up takes a LOT of time and a lot of loading and if you are not a hotel I would think very carefully before choosing this..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2602933)

AL

Alver L.

owner

> "it is easy to use the calendar, I only use the calendar to manage my bookings"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4348681)

AL

Allan L.

Manager

> "It is too big and unwieldly- it is not suited to a smaller (20-50) room operation"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3143563)

SS

Sunny S.

General Manager

> "Ease of use, easy to train new staff on. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___6303505)

RW

Ruth W.

Office Administration

> "getting this to trigger or channel those rate on exact dates for online Agents, I guess it all about trouble shooting between the 2..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2246705)

AS

Anni S.

Manager

> "Clean interface and easy manipulate ."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4975750)

Elizabeth H.

Executive Assistant

> "It stays stuck on somewhere in Florida, which is frustrating when you try to tell the weather to a guest."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

TM

Takreem M.

Managing Director

> "cloud based system, has a lot of wonderful features, fantastic customer service team."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4660593)

BK

Bruce K.

Manager

> "Hard to understand/use and achieve the most out of the programme - lack of one to one training and follow up by the company to..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2354518)

VY

Vikky Y.

Owner/Manager

> "many people in the industry are familiar with RMS making training new staff easier"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4527387)

MN

Marthie N.

Rooms manager

> "Often very sluggish especially reports when updates are done behind the scenes"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3482975)

BO

Barry O.

owner

> "It intergrates with our other systems and provides great reporting and simple input of data"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3162408)

SH

Staci H.

Site Manager

> "That I don't have a RMS training manual handy when I need to look something up. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3096007)

HA

Henriette A.

Manager

> "It has some good features and generally is easy to use - especially when notified of system alterations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4454907)

EPC

Eric PaoYu C.

Franchise Director

> "not much interaction with the customer service, such as email marketing"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3262997)

AS

Angie S.

Proprietor

> "User friendly and easy to teach new staff, provides all information as required"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3740267)

JC

Jeanette C.

Manager

> "There are some glitches that are annoying"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3100362)

GF

Guy F.

Motel Manager

> "It was easy to learn and the help made learning everyday functions easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___4366003)

JS

Jenny S.

manager

> "We are using RMS enterprise and our main issue is we are unable to roll over repeat charges differently at each park"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2789795)

MG

Muthiah G.

TRAVEL CONSULTANT

> "Mainly easy to handle Room reservations."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___3739321)

MV

Michelle V.

Owner

> "not enough training hours, I'm sure there's a lot behind the scenes I don't know about"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3468120)

TD

Tylor D.

Operation Manager

> "All the different features it has to offer"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4593905)

DJ

Debbie J.

Director

> "It's cumbersome to set up, not intuitive, I find it far more difficult to set up new rates or make changes in set up than our..."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2776863)

RS

Robert S.

co-owner/ manager

> "easy to use, ability to charge non room items to room, switch on and off and adjust ota rates on day by day basis"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2866214)

LH

Logan H.

RV Park Manager

> "Some stuff is a bit difficult to implement"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2957320)

SjM

Sara jane M.

Manager

> "Every single tech and service associate I have spoken with is super knowledgeable and helpful!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___4625380)

CF

Chris F.

Director

> "Our venue is not big enough for me to use all the features on a daily basis. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2183145)

Elizabeth H.

Executive Assistant

> "I love how easy it is to navigate and that there are several different ways to make a reservation, as well as look up a reservation."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2860651)

AW

Angie W.

Manager

> "The background building, especially rates was the most difficult."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2753624)

JA

Jodie A.

Manager

> "SENSITIVE CONTENT\] who we have dealt with for a number of years is so highly knowledgeable, and brilliant customer service skills!!!"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062)

KH

Karlene H.

Leasing

> "Doesn't seem to be addressing our needs for a campground/RV"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2739356)

MP

Malinda P.

Manager

> "Love how Easy it is to use with the mobile app"

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3843460)

PK

Peter K.

Withheld

> "They also service the military, so are not an ethical company. "

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#Capterra___2833774)

JA

Jodie A.

Manager

> "The Technical support is outstanding."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___3636062)

PJ

Paula J.

Manager

> "I find at times that there are things I would like changed but this is not easy."

[See full review](https://www.capterra.com/p/208354/RMS-Cloud/#SoftwareAdvice___2848638)

[View Reviews](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

## User interface

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

4.03 (220)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

4.41 (412)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activities Booking

150

Important

Activity Dashboard

120

Important

Little Hotelier

29/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/144307/Little-Hotelier/#features)

RMS

Top features

44/46

-   Access Controls/Permissions
-   Activities Booking
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Availability Management
-   Billing & Invoicing
-   Booking Management
-   Booking Notes
-   Calendar Management
-   Calendar Sync
-   Channel Management
-   CRM
-   Customer Database
-   Customer History
-   Customer Support
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Discount Management
-   Dynamic Pricing
-   Email Templates
-   Event Scheduling
-   Generative AI
-   Group Reservations
-   Inventory Management
-   Mobile Access
-   Multi-Language
-   Multi-Location
-   Online Booking
-   Payment Processing
-   Price/Margin Management
-   Promotions Management
-   Rate Management
-   Ratings/Reviews
-   Real-Time Updates
-   Reminders
-   Reporting/Analytics
-   Room Booking
-   SMS Messaging
-   Social Media Integration
-   Third Party Booking
-   Third-Party Integrations
-   Website Integration

[See all features](https://www.capterra.com/p/208354/RMS-Cloud/#features)

### Recognition

No recognitions have been awarded to Little Hotelier

No recognitions have been awarded to RMS

### Deployment & support

Little Hotelier

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

RMS

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Little Hotelier

-   By SiteMinder
-   Located in Australia
-   Founded in 2012

RMS

-   By RMS
-   Located in United States
-   Founded in 1983

## Popular Comparisons

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

$109/month

Price

Contact vendor for pricing

3.8

Features

4.7

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144307-152433/Little-Hotelier-vs-Hostaway)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)[4.77 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/152433-208354/Hostaway-vs-RMS-Cloud)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

$109/month

Price

$16/month

3.8

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-144307/Lodgify-vs-Little-Hotelier)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)[4.53 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Contact vendor for pricing

Price

$16/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/131924-208354/Lodgify-vs-RMS-Cloud)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

$109/month

Price

€42/month

3.8

Features

4.1

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144307-183836/Little-Hotelier-vs-Amenitiz)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

Contact vendor for pricing

Price

$23/month

4.3

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/159377-208354/Guesty-vs-RMS-Cloud)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

$109/month

Price

Contact vendor for pricing

3.8

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144307-158839/Little-Hotelier-vs-Cloudbeds)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[ResNexus](https://www.capterra.com/p/129392/Reservation-Nexus/)[4.79 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Contact vendor for pricing

Price

$30/month

4.3

Features

4.7

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/129392-208354/Reservation-Nexus-vs-RMS-Cloud)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Guesty](https://www.capterra.com/p/159377/Guesty/)[4.43 (473)](https://www.capterra.com/p/159377/Guesty/reviews/)

$109/month

Price

$23/month

3.8

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144307-159377/Little-Hotelier-vs-Guesty)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)[4.29 (244)](https://www.capterra.com/p/183836/Amenitiz/reviews/)

Contact vendor for pricing

Price

€42/month

4.3

Features

4.1

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/183836-208354/Amenitiz-vs-RMS-Cloud)

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)[4.03 (220)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/)

vs

[Semper](https://www.capterra.com/p/164816/Hospitality-Software/)[4.30 (138)](https://www.capterra.com/p/164816/Hospitality-Software/reviews/)

$109/month

Price

$9/month

3.8

Features

4.3

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144307-164816/Little-Hotelier-vs-Hospitality-Software)

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)[4.41 (412)](https://www.capterra.com/p/208354/RMS-Cloud/reviews/)

vs

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[4.30 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.3

Features

4.1

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/158839-208354/Cloudbeds-vs-RMS-Cloud)