# Compare Atera vs Automox 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Atera and Automox based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-148872/Atera-vs-Automox

---

# Atera vs Automox Features and Cost Comparison

Last updated May 7th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AteraAutomox2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

[Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [448 reviews](#user-reviews)

Positive

419

Neutral

17

Negative

12

[## Automox](https://www.capterra.com/p/148872/Automox/)[4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/)

Starting Price

$1.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.8

Customer Service

4.7

Reviews Sentiment

Based on [153 reviews](#user-reviews)

Positive

150

Neutral

2

Negative

1

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## Summary

* * *

Features in Patch Management Software

Best performer

35 / 38

Only Atera

-   Active Directory Integration
-   AI Copilot
-   Audit Management

24 / 38

Only Automox

-   Patch Testing

User satisfaction

User satisfaction

4.5

User reviews[448](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[153](https://www.capterra.com/p/148872/Automox/reviews/)

Ease of use

4.8

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

$1Other, Per Month

-   Free version
-   Free trial

Best for

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

Best for

We serve mid-to-enterprise IT and Security teams struggling with limited resources and little time with an appetite to slash cost, reduce complexity, and win back hours in their day.

## User reviews

Pros & cons

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

BR

Bradley R.

IT Director

> "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info which..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

DS

Daniel S.

IT support technician

> "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

PG

Patrick G.

Network Administrator

> "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

Roshan M.

Manager

> "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

AR

Abbie R.

Customer Service

> "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

AC

Anthony C.

Solutions Architect

> "It greatly cuts down the time needed for patch management, reducing the time spent on each machine from 15-30 minutes to..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393)

Nathan B.

IT Manager

> "The lack of integration with Jira and teams is disappointing for us as we use these predominantly for our service..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114)

RM

Rohit M.

Senior Systems Administrator

> "Cloud-native design, Ease of Use, lightweight Agent, which helps to lower resource Usage and quick Deployment,..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619282)

AW

Adesh W.

Associate Engineer

> "Processes get stuck in Queue if the device was not online for few days and to clear the status we either have to..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6758415)

NK

Nistha K.

IT Analyst

> "I like the worklet catalog feature of automox, where we can find scripts written by developers this has helped a lot in..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6746724)

DC

Dan C.

Senior Network and Security Administrator

> "Automox doesn't work natively in a 64 bit environment, so you need to call the WOW6432Node to make scripts work."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6628161)

AM

Azeem M.

EUC Engineer

> "Managing patches across multiple devices of different operating systems, list of inactive, active devices, export reports..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279)

AW

Adesh W.

IT Analyst

> "The automox agent does not sync well with the console, It shows incorrect status of the device not always but sometimes."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6756627)

Nathan B.

IT Manager

> "Simplicity, the scope it gives me to manage our estates patch and OS is simple and effective."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7052114)

AM

Azeem M.

EUC Engineer

> "Also, the worklet evaluation and remediation code execution does not print the output of the basic echo statements."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6765279)

JA

Joel A.

System Administrator

> "Using Automox for monthly patching, we found the first setup simple to implement, if we had concerns during the way we..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6619255)

ZT

Zac T.

IT Systems Administrator

> "This can make it harder to evaluate internal performance and compliance."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570)

VR

Verified Reviewer

Engineer

> "It automates updates for Windows, Mac, and Linux very well."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525)

DK

Dima K.

IT Manager

> "Sometimes updates don't work that will on all machines and sometimes there are issues when scanning for updates."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6591486)

FB

Freddy B.

Sr IT Systems Engineer

> "The platform’s flexibility and automation capabilities were especially helpful during remote work when devices were off..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949)

Sanjib S.

Systems Administrator

> "I was trying to deploy a file to users computer which i struggled a lot"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6869752)

AC

Anthony C.

Solutions Architect

> "Automox has significantly lowered the number of man-hours required for patching, potentially saving hundreds of hours."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6854393)

AP

Akash P.

Engineer - Network and Security

> "Since the solution is a SaaS application, we are unable to implement this product on a isolated environment."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730462)

AB

Anuradha B.

Head of technical

> "Automox is a very good product when it comes to patch Management, application installation and it help to keep the IT..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6736256)

KS

Kyle S.

MSP Security Engineer

> "Worklets don't work so well I tried to uninstall and reinstall an application and had very little success rate"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6549973)

RE

Roselle E.

IT Support Analyst

> "Automox is the perfect platform for us to monitor our devices and perform monthly patching."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6641926)

JM

Jaimee M.

Technical Consultant

> "Does not patch or manage mobile devices"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595540)

AO

Amar O.

Junior Systems Administrator

> "Before Automox, I didn't have any experience with Patch Management software, but I was able to quickly jump into Automox..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

ND

Nicola D.

Service desk Analyst

> "sometimes it takes too long to register a device"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6595075)

ZT

Zac T.

IT Systems Administrator

> "The UI is intuitive, and deployments are typically reliable and fast, even in remote environments."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6821570)

DM

Dwayne M.

Senior IT Administrator

> "Some update failures hard to diagnose issues."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625739)

FB

Freddy B.

Sr IT Systems Engineer

> "The automation and policy scheduling options were extremely useful in an enterprise environment."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6851949)

KC

Kevin C.

IT Intern

> "It lacks desktop and mobile apps."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6607531)

AB

Avishka B.

Associate Systems Engineer

> "It supports different operating systems, so it is very useful when you are looking for a centralized patch management..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6730401)

RN

Rajesh N.

System Administrator

> "Automox customer support is not 24/7 or 24/5"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6769186)

VR

Verified Reviewer

Engineer

> "It saves us a lot of manual work every week."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___7079525)

RA

Reza A.

Team Lead

> "Some apps are not covered by this"

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6610476)

JM

Jessica M.

System Administrator

> "It works well with Windows devices which is the majority of devices our company uses."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6594512)

MM

Miguel M.

CTO

> "Lack of expanded reporting."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6751129)

HL

Hieu L.

Information Systems Manager

> "Ease of deployment and very nice simple dashboard see all devices and update status. "

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6809088)

AO

Amar O.

Junior Systems Administrator

> "Unfortunately, some output is limited."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

AO

Amar O.

Junior Systems Administrator

> "It is easy to set up groups, add devices to groups, and set up policies to patch your devices."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6596039)

PS

Priyanka S.

IT Support Engineer

> "Lack of sharing knowledge and guidance."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6625956)

DW

Devyani W.

Patch Engineer

> "My experience with automox has been good, It helps with my automation tasks other than patching."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6762073)

CD

Chris D.

Head of IT

> "Without it, we'd have a real problem managing patches and enforcing certain system settings that used to require a VPN..."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___3169810)

Reynald G.

Security Engineer

> "Streamlined Patch Management and Worklet scripts for easier deployments."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___6711234)

CK

COURTNEY K.

IT Manager

> "The Help desk is hard to get in touch with."

[See full review](https://www.capterra.com/p/148872/Automox/#Capterra___2618832)

[View Reviews](https://www.capterra.com/p/148872/Automox/reviews/)

## User interface

4.54 (448)

4.71 (153)

### Features

Atera

Top features

35/38

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Approval Process Control
-   Audit Management
-   Automatic Patch Deployment
-   Automatic Scans
-   Compliance Management
-   Customization
-   Dashboard
-   Event Logs
-   Generative AI
-   IT Asset Tracking
-   Maintenance Scheduling
-   Network Wide Management
-   Patch Management
-   Patch Prioritization
-   Patch Testing
-   Policy Management
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting & Statistics
-   Risk Assessment
-   Scheduling
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Support Ticket Management
-   Third-Party Integrations
-   Usage Tracking/Analytics
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/144309/Atera/#features)

Automox

24/38

-   Access Controls/Permissions
-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Application Management
-   Approval Process Control
-   Audit Management
-   Automatic Patch Deployment
-   Automatic Scans
-   Compliance Management
-   Customization
-   Dashboard
-   Event Logs
-   Generative AI
-   IT Asset Tracking
-   Maintenance Scheduling
-   Network Wide Management
-   Patch Management
-   Patch Prioritization
-   Patch Testing
-   Policy Management
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting & Statistics
-   Risk Assessment
-   Scheduling
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Status Tracking
-   Support Ticket Management
-   Third-Party Integrations
-   Usage Tracking/Analytics
-   Vulnerability Scanning

[See all features](https://www.capterra.com/p/148872/Automox/#features)

### Recognition

Atera

Best Value ITSMSoftware (2022) 

No recognitions have been awarded to Automox

### Deployment & support

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Automox

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

Automox

-   By Automox
-   Located in United States
-   Founded in 2015

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