# Compare Atera vs AnyDesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Atera and AnyDesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-149595/Atera-vs-AnyDesk

---

# Atera vs AnyDesk Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AteraAnyDesk2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [446 reviews](#user-reviews)

Positive

418

Neutral

17

Negative

11

[## AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.6 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Starting Price

€22.90/month

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.7

Customer Service

4.3

Reviews Sentiment

Based on [1,778 reviews](#user-reviews)

Positive

1,677

Neutral

75

Negative

26

## Summary

* * *

Key features rated by users

Features selected based on 5,744 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Single Sign On

\--

Remote Access/Control

4.6

SSL Security

4.0

Multi-Channel Communication

4.7

Unattended Access

4.6

\--%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.8

SSL Security

NA

Multi-Channel Communication

NA

Unattended Access

4.5

User satisfaction

User satisfaction

4.5

User reviews[446](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.6

User reviews[1,778](https://www.capterra.com/p/149595/AnyDesk/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.5

Customer support

4.3

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

€22.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

Best for

Remote Desktop, Remote Support, Screen Sharing and Web Presentation

## User reviews

Pros & cons

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

DS

Daniel S.

IT support technician

> "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

PG

Patrick G.

Network Administrator

> "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

AS

Andrea S.

Telecommunication Engineer

> "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

CG

Cynthia G.

Administrative Chief

> "I have found that the real-time monitoring and alert on Atera have also proved useful for our IT operations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763144)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

RP

Rick P.

IT Administrator

> "When a remote a computer and engage in a call, I can't hear the other line."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352239)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

Marco C.

Pre Litigation Legal Assistant

> "A secure, reliable, easy-to-use remote control application with many shared features, excellent for remote workers and troubleshooting technical..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7068077)

SK

Sim K.

Admin

> "It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7116234)

PB

Proera B.

IT Engineer

> "Its file transfer tool allows me to transfer huge project folders within seconds before I had to balance cloud uploads or USB drives."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6834830)

Aachal S.

Innovative Product Management Specialist

> "On mobile, the touch control is very hard to use for clicking small buttons on my desktop screen."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

VR

Verified Reviewer

IT Recruiter

> "Its speed and intuitive interface made remote access effortless, fostering seamless collaboration across devices. Despite minor drawbacks like..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

Aneesh G.

Game Developer

> "Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

Debbie M.

Owner Director

> "Very straightforward to set up and use. Because it must be actioned directly on the receiving computer, it feels very secure. While it doesn’t..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7056518)

AbhB

Anas bin hasan B.

CEO

> "Compared to other products, pricing seems a little bit higher. When low connectivity or internet speed issues arise, it can't provide unbreakable..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RS

Rasheed S.

System Support Administrator

> "The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6630014)

Sunita P.

Experienced Cloud Engineer

> "The free version has annoying popups that disturb my work flow."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

JC

John C.

Graphic designer

> "It’s just that it requires purchasing subscription in order to access some features, though it is working fine for me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7083144)

VR

Verified Reviewer

Administrator

> "It had been less than 1 month when I noticed this and sent them an email to cancle the service and refund me."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

BT

BILLEL T.

Support Engineer

> "It could switch me between client PCs so quickly such that I could manage support tickets from different places much faster."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6819518)

AP

ANIENTO P.

Executive Operations

> "Sometimes the session recording does not store the detailed timestamps."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6830681)

VR

Verified Reviewer

Software Developer

> "The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

Sunita P.

Experienced Cloud Engineer

> "Security team does not like it much because it bypasses firewall rules."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

Aneesh G.

Game Developer

> "The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6339035)

VR

Verified Reviewer

OTP Interpteter

> "It's sometimes challenging to chat or use since it's two people using the same PC."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7043711)

VR

Verified Reviewer

DMV clerk

> "I love the ability that it provides to be able to work remote but also not having the fear of my software being at risk of security breaches."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6847808)

VR

Verified Reviewer

Administrator

> "They refused stating that when I asked the rep to cancle it had already been too late to cancle."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

DG

Dario G.

Customer Advisor

> "Anydesk is the best alternative to team viewer, it’s cheaper and it’s optimized almost to perfection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7029275)

Ahmed M.

lawyer

> "I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6308384)

Collins R.

Technical Architect

> "Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7099104)

VR

Verified Reviewer

Software Developer

> "The only minor issues that doesn't impact overall experience."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

Aachal S.

Innovative Product Management Specialist

> "For product manager who needs to see technical things on other machines, it is very useful and handy software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084467)

AC

Alvaro C.

Software Developer

> "The free license is not for commercial use and only allows you to access up to 3 devices."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6284741)

Sunita P.

Experienced Cloud Engineer

> "It is lightweight and does not need heavy installation on server."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

RD

Renico D.

Senior Payroll Consultant

> "I don't know if anyone else had the same problem but sometimes I would have connection problems and slow connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6856113)

Sunita P.

Experienced Cloud Engineer

> "I can transfer config files easily."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7084721)

SK

Sadhnaa K.

Software Development Engineer

> "Occasional lags is what I experience with AnyDesk when having unstable internet connectivity."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6754330)

VR

Verified Reviewer

Software Developer

> "Experience using it for remote support and presentation has been smooth."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7096062)

VR

Verified Reviewer

Administrator

> "They don't seam to care about their customers."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

Junaid E.

IT Manager

> "It allows smooth remote access on any type of internet connection."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

FjaA

Firas jumaah ahmed A.

Laser printer maintenance expert

> "Meaning, if I want to go to the customer's site, I will use the car, and this is an expense, and I will have to leave the company's site, and this..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955500)

MHA

Minn Htet A.

System Engineer

> "The most i like feature is I can control and monitor with my Phone and I don't need to install to use this software."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6489258)

VR

Verified Reviewer

Software Developer

> "I sometimes felt the connection issue problems due to the firewalls."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6725954)

VR

Verified Reviewer

IT Recruiter

> "Blazing-fast performance ensures smooth remote access even in high-resolution displays or low bandwidth environments."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6303194)

AB

Aaron B.

IT Admin

> "sometimes when a system is online but anydesk says it is offline and cant make connection"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6633674)

MR

Marek R.

Java Developer

> "Security is first class; we can rest easy knowing that vital data is safe because all connections are encrypted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

HM

Henry M.

Sócio

> "It can be vulnerable to the computer if you install an application that appears to be Anydesk only altered and harming your computer's private data...."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809374)

VD

Virendra D.

Warehouse Executive

> "With its unattended access feature, you can take remote access anytime without needing the end user present at the desk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6689762)

VR

Verified Reviewer

Administrator

> "They have terrible customer service."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7034901)

AbhB

Anas bin hasan B.

CEO

> "This software has widespread use around the world, due to its astonishing remote access and sharing facility."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___7010300)

RAS

Rachelle Anne S.

RCS

> "It is sometimes challenging to use it on mobile phones."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

MR

Marek R.

Java Developer

> "A big change occurred when we realized that we could direct the screen to show exactly what we wanted."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "I also dislike the fact that you cannot record what is happening on the screen and replay it afterwards if you cannot remember a certain procedure."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

VR

Verified Reviewer

Post sales

> "We can rapidly and effectively access and deal with the PCs on our work organization, whether they work in a Windows, macOS, or Linux climate, from..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945617)

Beatrice K.

Financial Analyst

> "I suspect it could be an internet connection problem on either end but this could be frustrating when you have an urgent project and need technical..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4956051)

SA

Sara A.

Engineer

> "Among the remote connection softwares Anydesk is the lightest, really easy to use for your peers, they just launch the executable, tell you the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

Estie W.

Grants Coordinator

> "The cost of the license is quite pricey."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6248907)

MR

Marek R.

Java Developer

> "The efficiency of our technical support process has increased considerably since we installed AnyDesk."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

DS

Dharani S.

Engineer Projects

> "High internet availability for accessDirect transfer of files not possibleConnectivity issues"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091671)

Ankit P.

Designer

> "AnyDesk also provides security features like encryption, authentication, and access controls to protect my remote desktop sessions which is one of..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5090654)

DC

Divaldo C.

CEO

> "I noticed a failure in remote access on Mac devices, I couldn't get control over the machine."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4945490)

FN

Florence N.

SCRUM MASTER

> "I use Anydesk a lot to connect to my coworkers and quickly collaborate on tasks within the project."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6335100)

VV

Vimal V.

Front end Developer

> "Some times Anydesk gets disconnected automatically also when client clicks on Accept it gets stuck."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4806664)

URA

Umesh Raj A.

Manager

> "The software's cross-platform compatibility is also appreciated, as it supports various operating systems, enabling users to connect and control..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

AC

Andres C.

Translator

> "In the same way, and perhaps due to external factors such as the network connection, the distance, things that are out of the control of the..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3755619)

Junaid E.

IT Manager

> "Interface is straightforward and file transfer works reliably."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

Mohammad A.

arma

> "The whiteboard is unnecessaryScreen sharing is slow motion (either from the internet or the software needs to be updated)"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4955864)

DA

Dennis A.

FACADE DESIGNER

> "I can access it anytime and superfast in my laptop and my mobile phone."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6331004)

RK

Robyn K.

Attorney

> "I hate that you can’t mirror your multiple desktops on two screens."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

Francisco José A.

Innovation Lead

> "I was team manager and the anydesk number was the most popular number of each of my team members, at the minimum problem, just share that number and..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4803225)

RK

Robyn K.

Attorney

> "I don’t know if they have poor record keeping or what the issue is, but it’s unreliable and I have demanded a refund."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#SoftwareAdvice___5075912)

Junaid E.

IT Manager

> "Overall, AnyDesk is reliable and efficient remote access tool that is great for both personal and professional use."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6881736)

MR

Mahfujur R.

P.A to The Deputy Director General Programe

> "AnyDesk has limited customization options compared to other remote access software, which can make it difficult to tailor the software to their..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4694799)

MR

Marek R.

Java Developer

> "The speed and efficiency of our support team made a lasting impression on the customer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6808180)

Lena J B.

Program Coordinator

> "It might disappoint you if the users have shaky internet connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809351)

RAS

Rachelle Anne S.

RCS

> "It is very convenient for employees to monitor their work wether working from office or on field."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6309110)

AG

Ashfaq G.

Business Development Manager

> "Sometimes real-time issues and delays in connecting with the host some time."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5091306)

AkG

Ajay kumar G.

Full Stack Developer

> "These are the main reasons for using AnyDesk and compare to other Screen monitoring tool t's really very well and you can able to connect multiple..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6113625)

AA

Akinsanmi A.

Quality manager

> "File transfer was quite slow and it took ages to move files"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___5095290)

SA

Sara A.

Engineer

> "Never hangs and requires very little resources, plus it's very easy yo use for everyone and makes my work easier and faster as i can fix many..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6306129)

VR

Verified Reviewer

Clinical app

> "Does not have as many features as some of its competitors, such as TeamViewer."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4988431)

VR

Verified Reviewer

Developer

> "It provides robust security features, ensuring safe connections."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6337780)

IS

Ivy S.

Network Engineer

> "It isn't clear to normal users how it works right off the bat to secure a system with a password."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___6119769)

URA

Umesh Raj A.

Manager

> "It is praised for its fast and responsive performance, allowing users to remotely access and control their computers with minimal lag or delay."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4809664)

Gustavo P.

Infrastructure and Network Administrator

> "The small letters in the contract agreement states that if you cancel the service you need to do it 90 days befor the software expire, if you didn’t..."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___3709846)

NB

Nuvvula B.

product speciallist

> "at the time of meetings it will help me a lot by accessing on my mobile and also in the screen sharing while explaining the topic to my team."

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4939186)

MH

Matt H.

Self-employed

> "So I searched for an alternative for Desktop and Mobile Remote Support as I do a few times. And let me tell you: That wasn't easy!"

[See full review](https://www.capterra.com/p/149595/AnyDesk/#Capterra___4953865)

[View Reviews](https://www.capterra.com/p/149595/AnyDesk/reviews/)

## User interface

4.55 (446)

No images or videos  
provided by vendor

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Atera

Top features

36/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/144309/Atera/#features)

AnyDesk

23/46

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Reports
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Multi-Channel Communication
-   Multiple User Accounts
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Update/Installation
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication
-   Two-Way Audio & Video
-   Unattended Access
-   User Management
-   Video Conferencing
-   Video Support
-   Workflow Management

[See all features](https://www.capterra.com/p/149595/AnyDesk/#features)

### Recognition

No recognitions have been awarded to Atera

No recognitions have been awarded to AnyDesk

### Deployment & support

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AnyDesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

AnyDesk

-   By AnyDesk Software
-   Located in Germany
-   Founded in 2014

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Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/149595-219280/AnyDesk-vs-Iperius-Remote)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[4.61 (1,778)](https://www.capterra.com/p/149595/AnyDesk/reviews/)

vs

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

€22.9/month

Price

$199/year

4.5

Features

4.5

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/149595-177094/AnyDesk-vs-Supremo-Remote-Desktop)