--- title: "Compare Remote Monitoring and Management vs Remote Desktop Manager 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Remote Monitoring and Management and Remote Desktop Manager based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144309-152245/Atera-vs-Remote-Desktop-Manager" page_type: "comparison" language: "en" --- # Remote Monitoring and Management vs Remote Desktop Manager Features and Cost Comparison Last updated September 25th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Remote Monitoring and ManagementRemote Desktop Manager2/4 selected [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) [## Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $129.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [461 reviews](#user-reviews) Positive 431 Neutral 18 Negative 12 [## Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.6 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Starting Price Contact vendor Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [413 reviews](#user-reviews) Positive 391 Neutral 19 Negative 3 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 5,983 reviews from it management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Patch Management 4.5 Server Monitoring 4.7 Security Tools \-- Remote Access/Control 4.6 Real-Time Monitoring 4.6 79%Fit Not enough reviews Feature ratings Patch Management 4.0 Server Monitoring 4.2 Security Tools 5.0 Remote Access/Control 4.8 Real-Time Monitoring 4.1 User satisfaction User satisfaction 4.5 User reviews[461](https://www.capterra.com/p/144309/Atera/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.5 User satisfaction 4.6 User reviews[413](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) Ease of use 4.4 Functionality 4.6 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $129Per User, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Managed service providers (MSPs) and internal IT departments at organizations of all sizes, from small businesses to large enterprises. Best for Remote Desktop Manager is intended for sysadmins and IT pros ranging from stand-alone users to Fortune 500 companies. RDM is the perfect solution for IT teams looking to centralize remote connections. ## User reviews Pros & cons JH James H. ESG Analyst > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) Sushant T. Staff Engineer > "Atera's main drawbacks stem from operational friction across day-to-day management tasks. While basic onboarding is simple, navigating recent UI..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7201039) Chinedu N. IT Support Specialist > "It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035) BR Bradley R. IT Director > "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155) Ganapathi G H. CEO > "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) AK Alison K. Project Manager > "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) AK Alison K. Project Manager > "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) KW Kian W. Support Engineer > "The biggest issue for me is the remote access software, which can be unreliable at times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749) JK John K. Chief Technology Officer > "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) PS Prince S. Digital Marketing Head > "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) AK Alison K. Project Manager > "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) JD Jesse D. Co-Founder > "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505) WT Wasek T. IT Support Supervisor > "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) JV Julio V. Head Of Information Technology > "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740) DK David K. Information Technology Manager > "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141) PS Prince S. Digital Marketing Head > "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) JK John K. Chief Technology Officer > "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) JN Josh N. Realtor > "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) MK Mohsen K. IT Manager > "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490) SJ SUNATHA J. General Manager > "There are drawbacks such as delay in the performance of the remote access when connected to some networks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) MN Manoj N. Manager DevOps > "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) TS Tom S. Director > "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) AK Alison K. Project Manager > "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) SJ SUNATHA J. General Manager > "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) PW Palash W. Operations Consultant > "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) HK Huseyin K. Senior IT Engineer > "There is a problem in which the mobile application may not be synchronized with the desktop version." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) VC Vineet C. IT Manager > "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833) MH Martin H. Purchasing Analyst > "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214) Chinedu N. IT Support Specialist > "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) Sydney B. Information Technology Engineer > "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) VR Verified Reviewer IT Director > "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932) DO David O. Co-Founder > "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) SW Saurabh W. Senior Systems Engineer > "Although Atera has some great offerings and benefits but its UI is not that optimized." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132) PW Palash W. Operations Consultant > "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) NS Niraj S. Strategic Alliance Lead > "Occasional performance issues may occur during peak usage times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) RB Ritu B. Computer Facilitator > "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228) KW Kian W. Support Engineer > "The product feels quite average overall." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749) SK Shehab K. Director, IT Security and Risk Management > "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) RN Rohan N. Products and Platforms Engineer. > "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320) Sydney B. Information Technology Engineer > "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) TB Tonia B. Director of IT > "The inventory controls can be a bit tricky. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591) IS Ilham S. IT Programmer > "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255) DK Dimitri K. Cultural Mediator > "The reporting lacks granular filters." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262) HK Huseyin K. Senior IT Engineer > "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) DO David O. Co-Founder > "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) IP Issac P. Senior Engineer > "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723) KR Kyle R. IT Project Manager > "It doesnt always patch correctly and can cause some issues here and there. But not to often." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776) MM Mousumi M. Marketing Associate > "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) AF Aaron F. DevOps Manager > "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) SG Santosh G. Remote PERM Paralegal > "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) SG Santosh G. Remote PERM Paralegal > "When it comes to patch management system I have had some difficulties." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) JH James H. ESG Analyst > "The automation features save time, and the pricing is predictable as the team grows." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) VR Verified Reviewer Senior Software Development > "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873) VR Verified Reviewer Senior IT Analyst > "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) FP Fernando P. Administrative > "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207) Ganapathi G H. CEO > "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) SK Shehab K. Director, IT Security and Risk Management > "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) Sydney B. Information Technology Engineer > "I have encountered anything that is worth mentioning as dislike with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) WT Wasek T. IT Support Supervisor > "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) DH David H. CEO > "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665) SK Shehab K. Director, IT Security and Risk Management > "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) DC David C. Systems Manager > "Had some issues rolling out the updated version on clients." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375) TS Tom S. Director > "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) EK Erick K. Medical Laboratory Technologist > "Atera is way too comprehensive which make learning curve steeper." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479) AS Andrea S. Telecommunication Engineer > "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962) CS Cassandra S. IT System and Support Specialist > "That every time my computer is shut down I have to go thru MFA." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106) JO Joshua O. Infrastructure Engineer > "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987) JM Josh M. Networks and Systems Specialist > "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237) NS Niraj S. Strategic Alliance Lead > "Integrated PSA tool streamline operations, reducing the need for multiple systems." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) AC Abhinav C. Program Manager > "The patch management is a little bit complicated in terms of understanding ,deployment & management." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750) Jeniffer C. Site Engineer > "The monitoring functions and the easy permissions management and the data accessibility via the product is nice and even on remote services management..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6061290) Paul G. Technical Manager > "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781) AK Andrew K. Chief Financial Officer > "Atera is an easy-to-use, all-in-one IT platform with AI-driven troubleshooting, automation tools, and features like RMM, PSA, and billing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6717504) GS Graham S. Owner, Computer Technician > "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143) VR Verified Reviewer Senior IT Analyst > "Splashtop is very reliable as a backup and actually runs on more operating systems (I've personally found). With the other apps available, I would..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) DB David B. Computer Helpdesk Technician > "The website can sometimes be slow to respond and require multiple refreshes." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388) MN Manoj N. Manager DevOps > "The setup was quick, and the interface is friendly, so I can find what I need without any trouble." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) Chirag G. Associate Analyst > "Atera's user-friendly UI and intuitive design have simplified task navigation for our staff." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493) Diego M. IT Manager > "Too bad the Network Discovery tool is not integrated with the basic license" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304) Chirag G. Associate Analyst > "Its user-friendly layout makes navigation simple and allows for more effective use." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) MT Marek T. CEO > "The intuitive user interface and ease of use made it simple to navigate and access the various features. While there were some limitations in..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4829209) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) SK Shehab K. Director, IT Security and Risk Management > "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) NS Niraj S. Strategic Alliance Lead > "Integrated PSA tool streamline operations, reducing the need for multiple systems." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) AF Aaron F. DevOps Manager > "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) [View Reviews](https://www.capterra.com/p/144309/Atera/reviews/) Mahmut Halil Ö. PhD Student > "It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) Jeff R. Project Manager > "It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7189444) AB Andy B. Systems Administrator > "Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133) Mahmut Halil Ö. PhD Student > "It is slow when the software is first started or when working with large databases (many connection definitions, VPNs,..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) Mahmut Halil Ö. PhD Student > "The ability to securely store and share credentials with team members has improved both security and productivity." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) AT Avi T. Global IT Manager > "this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267) AB Andy B. Systems Administrator > "I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508133) FF Francois F. Senior Consultant > "the IOS version has no datasource capabilities with onedrive." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6649558) VR Verified Reviewer Engineer > "Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6680871) DS Dmytro S. DevOps Engineer > "Import / Export setting not supported via Devolutions Hub" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348) UZ Uriel Z. Sr Systems Engineer > "When I first used it thanks to a friend of mine who recommended it to me, took me just few minutes to understand how it is..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508137) AT Avi T. Global IT Manager > "When trying to use it as a password manager, the view is very not comfortable." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508267) JC Justin C. IT Manager > "Lots of options for back-end datasource platforms, loads of application integrations." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508176) FA FAISAL A. Engineer > "If it is not updated I cannot edit anything" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508191) DR Dollshawn R. Ceo > "It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508452) DB Dariusz B. Systems Engineer III > "The application tends to load slowly at times." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508411) GP Gabriele P. Owner and CTO > "Vero powerfull, sharing with my collegues, vero strong password and connection management" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508243) SA Stephane A. CTO > "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___5073046) Mahmut Halil Ö. PhD Student > "I appreciate the wide protocol support and integration options." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___7008768) CD Callum D. IT > "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545) ZS Zack S. Administrator > "Overall my experience was fantastic, I love the centralized database and the gateway functionality along with the 1password..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508143) VR Verified Reviewer Customer Service Representative > "The only downside is some of the features which are available in normal desktop are disabled in remote." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6344584) BL Ben L. Systems Engineer > "RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#SoftwareAdvice___5070177) VR Verified Reviewer IT Manager > "The interface can be quite lagging on high resolution displays." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) ES Enrique S. Analyst > "I am able to group like session(s) and move tabs on the fly!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508446) NI Nteziyaremye I. IT > "Likely, like all technology softwares, RDM has also some limitations like: 1.Complexity: RDM can be complex to set up and manage,..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) EC Eduardo C. IT Manager > "Very happy, how easily is to create and store passwors and users and the servers to manage." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508140) NI Nteziyaremye I. IT > "Cost: RDM can be expensive, especially for organisations that have large and complex remote desktop environments. And due to all..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) MM Marjo M. IT Manager > "With Remote Desktop Manager, accessing and managing devices remotely is easy." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6498969) AH Andrew H. Mr > "doesn't support MariaDb anymore for teams!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071) PZ Patrick Z. Member > "Team members have access to what they need without having to 'discover' resources." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508161) KW Kevin W. GIS Coordinator > "There are not any good ways to transfer files between machines." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4983191) TH Terry H. System Admin > "The ease of setting up RDP sessions and websites to connect to in a quick manner." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508408) Ryan Samuel T. Nurse II > "Setting it up can be scary for first time clients as a result of the various choices." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4251797) OJ Olivia J. Systems Analyst Sr. > "It's great for patching many assets simultaneously." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508142) RW Roshane W. Owner > "The Remote Desktop connection doesn't always come up to the full screen." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3695123) AA Ahmed A. Business unit manager > "saving the credintials per connection, folder is wonderfull" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6518181) EF Eric F. Technical Support Engineer > "There are a few programs that I cannot integrate with RDM. " [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165) RGS Robby Gunawan S. IT Manager > "Easy manage several server within 1 application" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508486) VR Verified Reviewer Dispatcher > "I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2432480) VR Verified Reviewer Executive Director > "It is easy for IT professionals to remote into my computer when there is a problem" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6592497) Bruno O. CEO > "In my case, I'm from Brazil and the conversion to Dollars is cruel." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3598201) CM Ciaran M. IT Applications and ERP Manager > "A nice, intuitive GUI and rock solid for our needs." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6510881) Prasun P. Researcher > "The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2970173) Sinan K. IT Manager > "I feel like I am an admin on steroids when I launch RDM!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508692) CT Cihan T. Solution Architect > "Installation size is big, not too much user friendly UI, it is getting slower if you have more than 1000 connections" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2908105) NI Nteziyaremye I. IT > "Increased security, RDM provides a secure way to manage remote desktop systems, helping to prevent unauthorized access and..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) KP Krystle P. Investor > "A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2781138) NR Nathan R. IT Manager > "Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4850062) MF Martha F. Sr Business Lender > "I've had issues with connection to my server but I know it's not the software." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2685088) VR Verified Reviewer Owner of ShadowPlayersDev > "I’ve been using Remote Desktop Manager for a few months and I can say it’s a really good software for personal usage and even big..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6229762) UH Uma H. Service Desk Associate > "I don't like remote desktop." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___2775036) JI Jean I. Infrastructure Analyst > "Interface easy to use and organize the connections." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6530501) CD Callum D. IT > "Going in you don't expect much else other than remote access but, somehow it still felt lacking in terms of user interface, I..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6436545) NI Nteziyaremye I. IT > "Remote desktop management provides a centralized way to manage remote desktop systems, allowing administrators to easily monitor..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4581054) VR Verified Reviewer IT Manager > "The interface can be quite lagging on high resolution displays." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) Geoffrey L. Project Manager > "The benefits of using this tool are that I can maintain control of any computer, just by maintaining a good connection I can..." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___4119341) EF Eric F. Technical Support Engineer > "There are a few programs that I cannot integrate with RDM. " [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___3120165) MG Marcel G. Database Administrator, Tech consultant > "Ease of setup/use and the many possibilities for use." [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6508170) DS Dmytro S. DevOps Engineer > "Import / Export setting not supported via Devolutions Hub" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6512348) VR Verified Reviewer IT Manager > "This makes it very simple to log into remote sessions and is far better than the windows option" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6085626) AH Andrew H. Mr > "doesn't support MariaDb anymore for teams!" [See full review](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#Capterra___6120071) [View Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) ## User interface 4.53 (461) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) 4.60 (413) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Tracking 150 Important Adaptive Learning 120 Important Remote Monitoring and Management Top features 32/50 - Access Controls/Permissions - Activity Tracking - Adaptive Learning - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Autonomous Task Execution - Capacity Management - Compliance Management - Configuration Management - Cross-system Integration - Dashboard - Data Import/Export - Decision Making - Disaster Recovery - Endpoint Protection - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Multi-step Planning - Natural Language Interaction - Patch Management - Personalization and Recommendation - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Threat Detection - Ticket Management - Unified Communications Platform - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/144309/Atera/#features) Remote Desktop Manager 24/50 - Access Controls/Permissions - Activity Tracking - Adaptive Learning - AI Copilot - AI/Machine Learning - Alerts/Notifications - API - Audit Trail - Autonomous Task Execution - Capacity Management - Compliance Management - Configuration Management - Cross-system Integration - Dashboard - Data Import/Export - Decision Making - Disaster Recovery - Endpoint Protection - Event Logs - Generative AI - Incident Management - Issue Auditing - IT Asset Management - IT Asset Tracking - ITIL Policy Compliance - IT Reporting - Knowledge Management - License Management - Maintenance Scheduling - Multi-step Planning - Natural Language Interaction - Patch Management - Personalization and Recommendation - Proactive Assistance - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Security Tools - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Single Sign On - Task Management - Third-Party Integrations - Threat Detection - Ticket Management - Unified Communications Platform - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/152245/Remote-Desktop-Manager/#features) ### Recognition Remote Monitoring and Management is recognized as a top-rated tool in 3 Capterra Shortlist reports Remote Desktop Manager is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Remote Monitoring and Management Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Remote Desktop Manager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Remote Monitoring and Management - By Atera - Located in United States - Founded in 2011 Remote Desktop Manager - By Devolutions - Located in Canada - Founded in 2004 ## Popular Comparisons [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $129/month Price $104/month 4.3 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144309-170018/Atera-vs-ManageEngine-Desktop-Central) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $104/month 4.6 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/152245-170018/Remote-Desktop-Manager-vs-ManageEngine-Desktop-Central) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.6 Features 4.6 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/152245-181954/Remote-Desktop-Manager-vs-Iru) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/) Contact vendor for pricing Price $1950/year 4.6 Features 4.7 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/152245-174535/Remote-Desktop-Manager-vs-PDQ-Deploy) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs 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(311)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera) [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/)[4.60 (413)](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.6 Features 4.5 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-152245/Pulseway-vs-Remote-Desktop-Manager) [Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.3 Features 4.2 4.6 Ease 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