# Compare Atera vs Cove Data Protection 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Atera and Cove Data Protection based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-163343/Atera-vs-Backup-and-Recovery

---

# Atera vs Cove Data Protection Features and Cost Comparison

Last updated May 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AteraCove Data Protection2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [448 reviews](#user-reviews)

Positive

419

Neutral

17

Negative

12

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.6 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

AS

Based on [367 reviews](#user-reviews)

Positive

348

Neutral

12

Negative

7

## Send this comparison chart to my inbox

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## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

36 / 44

Only Atera

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot

24 / 44

Only Cove Data Protection

-   Anti Virus
-   Mobile Device Management

User satisfaction

User satisfaction

4.5

User reviews[448](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.6

User reviews[367](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

## User reviews

Pros & cons

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

BR

Bradley R.

IT Director

> "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info which..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

DS

Daniel S.

IT support technician

> "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

PG

Patrick G.

Network Administrator

> "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

Roshan M.

Manager

> "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

AR

Abbie R.

Customer Service

> "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

Alex S.

Technical Innovation and Solutions Champion

> "Same technology, but it gave us significantly more reporting options, and made it much easier to verify backups are running across all our clients, without..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144490)

DE

David E.

Owner

> "Can not do changes on the backup files unless the host pc /server is online . How ever in a pinch you can at least restore files to an alternate destination."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140373)

RR

Roger R.

Systems Engineer

> "The platform provides excellent visibility into backup status, alerts, and historical activity, which helps ensure that all devices are properly protected."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

DB

David B.

President, Managing Partner

> "Also, the machine literally has to be online to make any change to the setup - which is a problem as we support customers in different time zones. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144299)

RR

Roger R.

Systems Engineer

> "Cove includes storage, backup, and management in a single platform, making it cost-effective compared to solutions that require separate storage or licensing..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

PT

Paul T.

Information Technology Specialist

> "Having onsite copies for real-time instant recovery takes additional resources that having cloud backup should not need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142875)

JM

Jonathan M.

Technical Consultant

> "What I love most about Cove Data Protection is their support. When things are on the line and you need to restore a criticical server, you can reach out to..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

GC

Greg C.

Help Desk Engineer

> "The length of time it can take when restoring from a Cove backup, in most cases it seems to take an exceedingly long time to complete."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

KM

Kyle M.

Network Engineer

> "I have had an overall positive experience with Cove Data Protection, it's quick to learn with a lot of neat features and has allowed us to spend less time..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7143015)

KT

Kirk T.

Network Engineer

> "PC agent console can sometimes be slow to navigate. And many times it requires I remote restart the backup agent service on the host."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142056)

KB

Ken B.

Operations Manager

> "Another major benefit is that the backup agents update automatically, eliminating the need for the manual update process we had to deal with in our previous..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

BA

Blake A.

IT Technician

> "It seems like occasionally the status information for your backups isn't updated as quickly as one might hope, meaning you have to wait a bit to see if..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

SC

Shad C.

Owner

> "One of the standout features is its update and version control—being able to quickly restore previous versions provides real peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

JM

Jonathan M.

Technical Consultant

> "My least favorite part is that while backup issues are relatively uncommon, in my experience they can be a bit more difficult to fix than some other backup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140448)

EC

Eric C.

IT Consultant

> "The product does its core job well, especially for MSP-style environments, but better reporting, alerting, and more consistent support would make it stronger."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

JC

Jim C.

Founder

> "This can be a point of contention with the clients because I cannot quote them exactly how much the backup is going to cost until I deploy it - this is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144292)

JY

Josh Y.

Managing Director

> "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup solution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574)

MO

Matt O.

IT Manager

> "Having to connect to the local device to run commands instead of from the central portal just takes more clicks than I would like but isn't that big of a deal."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140359)

JS

John S.

IT Solutions Analyst II

> "While there is a bit of a learning curve, we've got it integrated in our RMM tools and have scripts to install, or migrate backups with ease."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

KW

Karrie W.

Senior Security Engineer

> "I got certified in Cove for both backups and restores but I couldn't perform a restore if a incident occurred."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142797)

BA

Blake A.

IT Technician

> "Cove Data Protection has really served us well in terms of our backup needs; it is easy to configure, and its cloud-first nature makes sure that there isn’t..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140456)

JS

John S.

IT Solutions Analyst II

> "I would say that it's a little slow to load the interface when you're trying to restore files or folders."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

TM

Tracy M.

IT Systems Manager

> "Our users love the multiple backups a day and often request us to retrieve files for them when they make errors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142064)

Dylan H.

President

> "The sales rep tried to pull a fast one on us and the buying process has been wastful of our time, disrespectful, and frustrating"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7116272)

RR

Roger R.

Systems Engineer

> "The cloud-first architecture makes it easy to manage backups across multiple endpoints without needing additional infrastructure."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140476)

PM

Pete M.

Owner

> "The 365 backup has some limitations which were not a good fit for my clients. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140491)

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the cloud."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

KB

Ken B.

Operations Manager

> "We experienced this firsthand when a server had been decommissioned and we needed to retrieve a file from backup."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145784)

JH

Justin H.

President and Owner

> "We love how easy it is to setup and get a new backup running for a customer and how the monitoring helps free up our technicians to work on other tasks. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

LT

Lauren T.

Imaging Systems Administrator

> "it takes a very long time to back up, it takes a very long time to restore from a backup and it is not an easy process to do"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145068)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the servers and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

RS

Rick S.

Owner

> "The billing and the limited amount of data provided for the price have been a constant headache."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144366)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also provides the comfort of..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

KB

Kevin B.

Senior Systems Engineer

> "Sometimes hard to navigate the portal. When logging in, it's not always the easiest to get to the locations we need."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142106)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is user-friendly, efficient, and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

DT

Dejan T.

Owner

> "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

GC

Greg C.

Help Desk Engineer

> "Cove takes everything about Data Protection and makes it both very secure and very accessible to anyone who will use either for themselves or their clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145889)

JP

Jeff P.

Director of IT Operations

> "It seems like the interface can be lagging or not as responsive as I would like it to be."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140521)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one drive directed from..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

JS

John S.

IT Solutions Analyst II

> "Sometimes the initialization errors can be a bit cryptic as well"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142872)

MS

Matthew S.

Sr. Systems Engineer

> "The dashboard at-a-glance view gives the most meaningful information about all backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders, file types, or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

JK

Jacob K.

Engineer

> "Thousands of file restores, numerous Hardware level restores have all gone without any issue."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142901)

MM

Michael M.

Systems Engineer

> "It's been in use for our customers for a number of years and cannot come up with a legitmate con."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142871)

BB

Brian B.

CTO

> "Update and version control is handled well on the backend, so we're not chasing patches or worrying about agent compatibility."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142061)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining the agent can be a..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

RD

Robert D.

Level III Engineer

> "Cove has been a smooth experience from start to finished and has really come in clutch with recovering a few environments after their servers crashed hard and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

MM

Michael M.

NOC Engineer

> "I guess the user interface could be modernized a bit, everything is fairly easy to find. But some of it does look a bit dated."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145060)

CM

Chris M.

CTO

> "Reliable backups, great features, including boot verification and standby images."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

UM

Ulises M.

Tech

> "Interface can feel a bit dated and not always intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145023)

RD

Richard D.

Owner

> "I have been able to restore individual files and Microsoft 365 emails as needed. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144351)

RD

Robert D.

Level III Engineer

> "Failures, though rare, have not been detailed for a quicker resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142194)

JH

Justin H.

President and Owner

> "We have had a great experience with Cove for backing up Servers and PCs and our Microsoft 365 clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144322)

AM

Andrew M.

Director of Operations

> "The recovery console looks and feels a bit old."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7141156)

NW

Nate W.

Partner

> "Cove does a decent job of BCDR at a cheaper price point then some of the other competitors like Axcient, Slide, Datto, etc. and it's simple to install and test."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140599)

AA

Alexander A.

Network Engineer

> "With TBs in overage, it will generate a hefty bill."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

CF

Char F.

President

> "Incremental backups running in the background require no manual work, and our clients are never disrupted."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142216)

DM

Dan M.

Director

> "Lack of name recognition for our clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7145257)

RH

Raymond H.

COO

> "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup, recovery, Disaster recovery..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097)

CJ

Clyde J.

Director

> "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in the month for the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223)

MS

Matthew S.

Sr. Systems Engineer

> "Backing up extra products outside of Windows such as NAS', databases, etc., is very simple. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142380)

AJ

Andrew J.

Technical Manager

> "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558)

TH

Timothy H.

Project Engineer

> "The backup and restore process rarely and issues and when needed support is amazing. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142926)

CL

Colwyn L.

I.T Manager

> "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328)

AR

Aaron R.

System Engineer

> "Support has been very helpful in problems with why backups did not complete successful, server issues not cove."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140466)

ES

Ethan S.

Owner

> "Email alerts are lacking."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140369)

CM

Chris M.

CTO

> "As N-Able partners, we appreciate that we have many avenues to ask questions and get answers, and the fast, reliable backups keep us he."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140415)

JC

Jeff C.

President

> "I question if they are even legit, as they continue to charge for services even after notification of cancellation."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

EC

Eric C.

IT Consultant

> "Overall, Cove Data Protection has been a dependable backup platform for endpoint and server protection."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142861)

MN

Mike N.

Managing Director

> "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957)

AT

Allan T.

Technical Account Manager

> "I myself and a couple of my engineers were able to enroll servers with minimal training or effort. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7140465)

IF

Iain F.

Director

> "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

IB

Igor B.

Network Technician

> "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

WK

Warren K.

Director

> "This can make it challenging to quote monthly cost for client"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106)

AA

Alexander A.

Network Engineer

> "Software has been working well for many years. When it comes to restoring data, it works flawlessly AS LONG AS you have succesfull back up."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142189)

JS

Jeff S.

President

> "I don't like that it's not a single pane of glass with N-Able. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7144288)

MZ

Marcos Z.

IT Support Specialist

> "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining our internet..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361)

JS

James S.

Strategic Solutions Consultant

> "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162)

SC

Shad C.

Owner

> "The cloud storage is dependable and scales well, while file management is intuitive and easy to navigate."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___7142215)

JK

Jarrett K.

IT Manager

> "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

## User interface

4.54 (448)

4.63 (367)

### Features

Atera

Top features

36/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144309/Atera/#features)

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

### Recognition

Atera

Best Value ITSMSoftware (2022) 

No recognitions have been awarded to Cove Data Protection

### Deployment & support

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163343-207618/Backup-and-Recovery-vs-Syncro)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[IT Glue](https://www.capterra.com/p/170401/ITGlue/)[4.65 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

Contact vendor for pricing

Price

$29/month

4.6

Features

4.5

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/163343-170401/Backup-and-Recovery-vs-ITGlue)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/)

$129/month

Price

$1.75

4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.63 (367)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (248)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.5

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery)