# Compare Atera vs Cove Data Protection 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Atera and Cove Data Protection based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-163343/Atera-vs-Backup-and-Recovery

---

# Atera vs Cove Data Protection Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AteraCove Data Protection2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [446 reviews](#user-reviews)

Positive

418

Neutral

17

Negative

11

[## Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.7 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.7

Customer Service

4.5

Reviews Sentiment

JK

CB

MH

Based on [216 reviews](#user-reviews)

Positive

207

Neutral

6

Negative

3

## Summary

* * *

Features in Managed Service Providers (MSP) Software

Best performer

36 / 44

Only Atera

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot

24 / 44

Only Cove Data Protection

-   Anti Virus
-   Mobile Device Management

User satisfaction

User satisfaction

4.5

User reviews[446](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[216](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.4

Customer support

4.5

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

Best for

Ideal for MSPs or internal IT teams that need easy-to-use, it is a cloud-first data protection and recovery platform for diverse environments.

## User reviews

Pros & cons

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

DS

Daniel S.

IT support technician

> "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

PG

Patrick G.

Network Administrator

> "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

AS

Andrea S.

Telecommunication Engineer

> "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

CG

Cynthia G.

Administrative Chief

> "I have found that the real-time monitoring and alert on Atera have also proved useful for our IT operations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763144)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

RP

Rick P.

IT Administrator

> "When a remote a computer and engage in a call, I can't hear the other line."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352239)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

JK

John K.

VP

> "We have deployed it to almost all of our clients, and use it to protection server and workstation data, as well as Office 365 data in the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789871)

SR

Stephen R.

CEO

> "This makes it difficult to fine-tune backup policies for more complex environments where you may only want to protect certain folders,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798846)

CB

CHAMSI B.

IT Manager

> "I got an opportunity to implement Cove’s incremental backup system and it was highly efficient for providing regular protection to the..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796306)

MW

Matt W.

Sr. IT Administrator

> "Probably related to me being restricted to the n-central dashboard instead of directly through a Cove dashboard, but finding and obtaining..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801160)

MH

Marty H.

Owner

> "Being able to schedule recovery testing and also the ability to create standby images for a rapid restore in a critical situation, also..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

CJ

Clyde J.

Director

> "It could s slightly hi pricing and does not seem to get cheaper by adding more servers. Plus if you reinstall you can be charged twice in..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791223)

EG

Eyal G.

Head of Sales

> "The quality of the backup system is exceptional, ensuring reliable and secure data preservation, while the restore process is..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

AJ

Andrew J.

Technical Manager

> "Also, 365 backup doesn't cover OneNote files natively and I don't believe it will back up an online email archive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801558)

SB

Shahar B.

ceo

> "fast first install, easy configure, good backup and restore speed, backup with no influence on pc user because it backup mailbox and one..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

CL

Colwyn L.

I.T Manager

> "Sometimes you are not able to cut and paste them so you end up having to take a picture when working on a remote machine."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791328)

RH

Raymond H.

COO

> "Over a quarter of a century of utilizing Backup programs, cove data protection has provided one of the finest in regards to Backup,..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791097)

MN

Mike N.

Managing Director

> "There have been some issues with O365 SharePoint licencing and backups that have driven us down path we did not want to go."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6794957)

JY

Josh Y.

Managing Director

> "from backing up workstations to servers to Office 365(Emails, SharePoint, OneDrive and teams) it's a great all-round cost-effective backup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807574)

IF

Iain F.

Director

> "The documentation is comprehensive but is keyword based, wrong keyword and you are not finding it, think bsod rather blue screen."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

IB

Igor B.

Network Technician

> "Cove Data Protection offers a simple and centralized way to manage backups across both Microsoft 365 and endpoints."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

DT

Dejan T.

Owner

> "Pricing structure is a bit odd, servers and office machines are different prices despite no difference in actual setup use or features."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

MZ

Marcos Z.

IT Support Specialist

> "The efficiency of the incremental backups ensured that I could easily back up our critical systems many times in a day without a straining..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801361)

JS

James S.

Strategic Solutions Consultant

> "I recently tried to migrate an older distro of Linux to Azure using standby replication, and it was not fun. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791162)

EV

Ethan V.

Sr Support Technician

> "As a backup solution it is very strong, and it meets our requirements both for physical server/workstation recovery and O365 recovery."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374)

JK

Jarrett K.

IT Manager

> "I am unsure about what the process will be when I need to restore data to a replacement PC for a failed workstation"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6798716)

SB

Shahar B.

ceo

> "it backup with very hight success, easy to configure, it makes backup of my servers' and my workstations and backup microsoft mailbox and..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790001)

IB

Igor B.

Network Technician

> "The licensing model can be a bit confusing at first, especially distinguishing between endpoint and M365 protection."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790924)

AS

Andrew S.

President

> "The built-in Microsoft 365 backup for Exchange, OneDrive, and SharePoint is a huge bonus and saves us from needing another tool."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6792802)

KK

Kris K.

Owner

> "The thing we hated the most about it is not having the ability to customize some options Taylor to our needs"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791168)

RD

Rick D.

President

> "The user interface is clean and well-organized, making it simple for our team to monitor systems and quickly address any issues."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

BC

Ben C.

Manager

> "Portal licensing can be confusing when removing users from M365 and still being charge for Cove license"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6803935)

FH

Farzad H.

Network Admin

> "appreciated the centralized dashboard for monitoring and managing backups across multiple devices and clients, which saved a lot of time."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789416)

BE

Brandon E.

IT Specialist

> "Major overhauls on how the software works that make is less suited for our use case without communication."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

EG

Eyal G.

Head of Sales

> "My overall experience with Cove Data Protection was positive, with reliable backups and easy restores, though the management console could..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796475)

BE

Benjamin E.

Technical Services Manager

> "Lack of billing integration into other PSA's, including Autotask."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789735)

JS

Josh S.

Field Service Technician

> "The ability to restore a backup as a VM is a huge bonus especially when recovery of a failed device is vital."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068)

RW

Raymond W.

Senior Network Engineer

> "When I have had to call support, the first tier person I worked wasn't responsive and didn't get back to me or respond in the timeframe I..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791021)

LC

Lachlan C.

Director and Senior Consultant

> "The integrated dashboard where you can see all your systems and their status at a glance no matter the source is fantastic. And the setup..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889)

JS

Josh S.

Field Service Technician

> "Running individual backups requires running from "command window" and does not always work."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801068)

JS

Joe S.

President

> "We were using multiple tools and processes and we were able to consolidate them into one tool that meets all of our needs."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797061)

MG

Michael G.

Sr. System Administrator

> "Should be able to scale as needed without effort with monthly billing, but I have been told that is not possible. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789937)

TL

Terrence L.

Member

> "The recovery options are extensive and make this not only a backup/restore solution but a Business Recovery system."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796646)

JC

Jeff C.

President

> "I question if they are even legit, as they continue to charge for services even after notification of cancellation."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

WW

William W.

President

> "We really like having frequent points in time to recover from and the ability to run a test recovery in a virtual environment."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796366)

BE

Brandon E.

IT Specialist

> "Too many changes, not enough communication or proactive training available for customers"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

MM

Maxim M.

CEO

> "The web console is intuitive, with centralized control over backup jobs, storage, and reporting."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796730)

KC

Krunal C.

Director

> "They do not have an option to backup google workspace."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795528)

SK

Sean K.

IT Engineer

> "The proof of these things are always with the need to use them, and we have used the full bare bones server restore during an emergency..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789771)

TS

Todd S.

GM

> "It is outrageously expensive, our monthly costs literally tripled from +/- 300 a month to over 900 a month."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789558)

AH

Antonio H.

IT Director

> "I like the product because it is convenient way to backup personal OneDrive, SharePoint and Office without breaking the bank."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961)

WK

Warren K.

Director

> "This can make it challenging to quote monthly cost for client"

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808106)

BM

Bill M.

Owner

> "The simplicity of installation, the speed of restoration of files and folders, and that there is no need for additional equipment."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797015)

MG

Michael G.

Managing Director

> "At times I find that the interface can be a bit difficult to navigate. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

DT

Dejan T.

Owner

> "The price is a little expensive for servers, but works reliably with many ways to manage backups and restores."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6814881)

LM

Lydia M.

Support Tech

> "The cons of any data protection provider are always regarding cost and "stricter" management control."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789855)

MD

Marco D.

owner

> "I backup MS365 and some servers and there are no problems, if there is its easy to fix or the tool has fixed itself by restarting or..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801966)

RO

Richard O.

CEO

> "I'm trying to get historical reports of backup verification and can't figure out how."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796643)

MG

Michael G.

Managing Director

> "The speed to restore data, be it Sharepoint or Exchange, the restore times are excellent."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6801474)

GS

Guus S.

Servicedesk Engineer

> "Sometimes error codes dont make sense for us and only support knows whats going on."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796542)

NC

Nico C.

Office Manager

> "I have found Cove Data Protection pretty straightforward, both in setting it up, maintaining and updating it, and billing."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6808574)

JK

Jacob K.

Engineer

> "Lack of options for data recovery."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795424)

SV

Sebastian V.

IT-Consultant

> "Good overview of errors, what went wrong, and often solutions are documented in the knowledge database."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789783)

DC

Dan C.

IT Director

> "The only con I would have is that data overages can be unexpected."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805817)

EV

Ethan V.

Sr Support Technician

> "The O365 backup is extremely useful, and that it backs up both Exchange and OneDrive/SharePoint."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791374)

IF

Iain F.

Director

> "Support is lacking if you are not familiar with product you will need support, that's when things become unstuck."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6793173)

AD

Aaron D.

Managing Director

> "Wide support for many operating systems, DB engines and hypervisors."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790807)

MB

Mark B.

IT Manager

> "The backups take a long time to do and consume a lot of internet resources. And sometimes the process is interrupted."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6737988)

HG

Harley G.

Sr. IT Project Engineer

> "We've used their tools heavily during a major crisis, and we had our customer up and back working in no time at all."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6804230)

MH

Marty H.

Owner

> "Regular issue with system state backups failing."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

JM

John M.

CEO

> "We can always count on backups being efficient and reliable, and restores are quick and complete as well."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795545)

TB

Tim B.

Consultant

> "Parts of the interface are not the most intuitive."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805794)

OA

OMAR A.

Senior Professor

> "I liked how it allowed me schedule frequent backups without slowing down bandwidth."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6781108)

BE

Brandon E.

IT Specialist

> "They keep changing the name and interface, and there is little to no warning."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6796652)

TA

Terry A.

IT Operations Manager

> "Support has been steady, Sales though is not present, the rep moved on and we have no contact to grow our account."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6802783)

RC

Royce C.

Technical Manager

> "However; in all honest I have not taken the time to research emailing failures either."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6807680)

RD

Rick D.

President

> "It’s been a game-changer for our workflow, and we highly recommend it to any IT team looking to simplify data protection while boosting..."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6797662)

BC

Ben C.

VP Of Operations

> "We have that issue from a lot of backup clients."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805895)

JL

Jason L.

Manager

> "Cove has helped reduce time needed to setup and manage backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6791371)

JC

Jeff C.

President

> "The software is archaic."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6821421)

LC

Lachlan C.

Director and Senior Consultant

> "Easy setup and quick status checks making backup simple for varied customer configurations."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6795889)

MW

Macgregor W.

IT Specialist

> "It is small and difficult to see."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805872)

MH

Marty H.

Owner

> "Being able to see my backups anytime and from anywhere provides incredible peace of mind."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6789796)

AP

Aaron P.

Owner

> "Support was not good - billing issues went on for months with no resolution."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6699484)

CKV

Charles Kyle V.

Support Analyst

> "I’m able to restore what I need quickly and recover very old backups."

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6790871)

AH

Antonio H.

IT Director

> "First backup takes forever. "

[See full review](https://www.capterra.com/p/163343/Backup-and-Recovery/#Capterra___6805961)

[View Reviews](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

## User interface

4.55 (446)

4.67 (216)

### Features

Atera

Top features

36/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/144309/Atera/#features)

Cove Data Protection

24/44

-   Active Directory Integration
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Anti Virus
-   API
-   Audit Trail
-   Backup and Recovery
-   Billing & Invoicing
-   Build Automation
-   Compliance Management
-   Configuration Management
-   Contract/License Management
-   CRM
-   Customizable Reports
-   Dashboard
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Help Desk Management
-   Inventory Management
-   Issue Management
-   IT Asset Tracking
-   Maintenance Scheduling
-   Mobile Device Management
-   Network Monitoring
-   Patch Management
-   Performance Metrics
-   Policy Management
-   Real-Time Analytics
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Scheduling
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Vendor Management
-   Workflow Management

[See all features](https://www.capterra.com/p/163343/Backup-and-Recovery/#features)

### Recognition

No recognitions have been awarded to Atera

No recognitions have been awarded to Cove Data Protection

### Deployment & support

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cove Data Protection

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

Cove Data Protection

-   By N-able
-   Located in United States
-   Founded in

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vs

[Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/)[4.73 (74)](https://www.capterra.com/p/162943/Comet-Backup/reviews/)

Contact vendor for pricing

Price

$19/month

4.5

Features

4.5

4.7

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/162943-163343/Comet-Backup-vs-Backup-and-Recovery)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)[4.67 (216)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

vs

[MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/)[4.65 (246)](https://www.capterra.com/p/143536/MSP360-Managed-Backup/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.5

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/143536-163343/MSP360-Managed-Backup-vs-Backup-and-Recovery)