# Compare Atera vs Jamf Pro 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Atera and Jamf Pro based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-164492/Atera-vs-Jamf-Pro

---

# Atera vs Jamf Pro Features and Cost Comparison

Last updated June 9th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AteraJamf Pro2/4 selected

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

[Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [449 reviews](#user-reviews)

Positive

419

Neutral

18

Negative

12

[## Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[4.7 (545)](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Starting Price

$3.67/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.4

Customer Service

4.6

Reviews Sentiment

Based on [545 reviews](#user-reviews)

Positive

530

Neutral

13

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 4,392 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Not enough reviews

Feature ratings

Patch Management

4.5

Server Monitoring

4.7

Security Tools

\--

Real-Time Monitoring

4.6

Remote Monitoring & Management

4.5

\--%Fit

Missing features

Feature ratings

Patch Management

4.0

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

NA

Remote Monitoring & Management

NA

User satisfaction

User satisfaction

4.5

User reviews[449](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[545](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

Ease of use

4.4

Functionality

4.6

Value for money

4.4

Customer support

4.6

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

$3.67Other, Per Month

-   Free version
-   Free trial

Best for

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

Best for

Jamf is committed to enabling IT to empower end-users and bring the legendary Apple experience to businesses, education institutions and government organizations via our Jamf Pro software

## User reviews

Pros & cons

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

BR

Bradley R.

IT Director

> "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155)

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Chinedu N.

IT Support Specialist

> "It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

KW

Kian W.

Support Engineer

> "The biggest issue for me is the remote access software, which can be unreliable at times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

Chinedu N.

IT Support Specialist

> "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

KW

Kian W.

Support Engineer

> "The product feels quite average overall."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

Roshan M.

Manager

> "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

AR

Abbie R.

Customer Service

> "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

MlD

Michaël D.

Senior IT Engineer

> "Jamf Pro is a powerful tool when it comes to manage Apple devices, whether they are laptops of mobile..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328)

VS

Vincent S.

IT and Process Manager

> "Waste of time and money, get Iru/Kandji instead if you want to have a clean and easy setup without tons of scripts..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7115890)

PP

Paolo P.

ICT Architectures and Operations Director

> "It is the industry-standard "power tool" that offers absolute control over Apple devices, provided you have the..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673)

Harrison K.

Help Desk Manager

> "I dislike the interface, navigating the interface, and honestly finding anything."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7077456)

PP

Paolo P.

ICT Architectures and Operations Director

> "The combination of Smart Groups and Extension Attributes provides a level of granular automation and control that..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052673)

VR

Verified Reviewer

IT Support Engineer

> "I was thrown into a project with having to use Jamf Pro and having zero knowledge of it."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7076288)

VR

Verified Reviewer

IT Engineer

> "This platform offers excellent integration with Apple devices and simplifies daily administrative tasks once it is..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6865774)

PL

Pedro L.

It

> "The interface can be a bit overwhelming at first, and it takes time to fully grasp all the features and..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6500067)

CM

Casey M.

Desktop Support Engineer

> "The advanced device and app management features allows us to keep our fleet of Apple devices up to date in every..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6477601)

BT

Benjamin T.

IT-Systemadministrator

> "also pretty expensive for what it is."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467)

RB

René B.

Administrator

> "Overall its a good alternative to jamf now because the price of jamf now is ricing and sometimes jamf pro offers..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6846656)

KE

Kyle E.

MDM Admin

> "The seat count requirements can be a pain sometimes."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6764483)

MR

Mathieu R.

Programmeur Jouabilité

> "Deployments, updates, and security policies felt effortless, and it saved a lot of time managing development..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446)

VR

Verified Reviewer

Problem Setter

> "It can become confusing initially and can cause troubleshooting because of overlapping services"

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6018858)

MW

Melinda W.

Owner

> "verall, my experience with Jamf Pro has been very positive, especially for managing Apple devices at scale."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7142107)

SW

Samuel W.

Systems Administrator

> "Sometimes having so many functions leads to overkill in the daily management of the Apple environment."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4119243)

ES

Emilia S.

IT Administrator

> "Jamf Pro is an amazing tool to administrate Macbooks or any Apple Devices, it has a lot of feature to do so."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6525018)

VR

Verified Reviewer

Workplace and Security Engineer

> "The app catalog area seems to be more of a beta instead of a polished product."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4849374)

JG

Jonathan G.

Director of Plumbing

> "It has made life much easier without having a pile of phones and tablets that became expensive paper weights."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7030542)

JR

Jens R.

Businesses Development Executive

> "The lack of supporting non Apple Devices."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3594910)

BT

Benjamin T.

IT-Systemadministrator

> "also pretty flexible, you can customize a lot of things how you need it."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7133467)

IY

Irfan Y.

Sr. Consultant MIS

> "The only thing i don't like is that you have to wipe the device."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4189551)

MlD

Michaël D.

Senior IT Engineer

> "Overall, Jamf Pro is a great tool to manage Apple devices."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7100328)

AK

Alexander K.

IT Support Specialist

> "My biggest dislike about this software is the cost."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4294546)

MR

Mathieu R.

Programmeur Jouabilité

> "Jamf Pro handled device management smoothly, especially for Macs."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7052446)

VR

Verified Reviewer

Network Technician

> "There will be a learning curve for anyone unfamiliar with MDM and trying to build an environment from the ground up..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3537087)

JJ

Jon J.

HR Coordinator

> "Not quite as simple as expected, but still a good product for the end user once initiated."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7080170)

AT

Athena T.

Technology Project Manager

> "Some features that seem basic are missing, and some of the most highly voted feature requests sit in an 'under..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358516)

Sanchita J.

Technical Support engineer

> "Perfect product for all MAC IOS management and monitoring."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771)

KH

Kenneth H.

IT Help Desk support

> "Sometimes it feels as if they have no solution for their problems. "

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___3465284)

SC

Sebastian C.

Computer Support Technician

> "Fortunately we had no need for Jamf's customer support services due to it being so easy to use."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287)

RB

Ryan B.

IT Technician

> "my biggest issue was with shared iPads and setting the location/time."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310767)

Sanchita J.

Technical Support engineer

> "On Mac IOS devices Jamf Pro is one of best reliable management product."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6480771)

ET

Eric T.

Desktop Support Intermediate

> "I've never used other Apple Managed software to compare to(except Apple Configuratior 2) so it's hard for me to..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358603)

JA

Julian A.

IT Technician

> "I loved the layout, the feel, and the best part was that everything was super manageable."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6766230)

DH

Donna H.

Technology Coordinator

> "The process was painstaking, frustrating, time consuming and often, unsuccessful requiring many calls to Apple..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358530)

SC

Sebastian C.

Computer Support Technician

> "Very easy to use once everything is set up."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___7050287)

GO

Glenn O.

WISC IT TSE Team Lead

> "This is not helpful, especially to Universities whom manage many devices."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2406602)

David K.

Senior System Engineer

> "The possibility to work seamlessly with all the Jamf products and the possibilities to manage Apple Devices with..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4838198)

FS

Ferdinand S.

Automation Engineer

> "The interface can become confusing and overwhelming to novice user."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2358713)

TL

Timothy L.

info tech support consultant

> "Two thumbs and toes up 100%, love this product and cannot wait to learn more as I enhance my training classes to..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___6156875)

AK

Andrew K.

District Educational Technology Specialist

> "Inventory can be a nightmare at times."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2313082)

JE

Justin E.

Tier 3 Technology Support Specialist

> "From being able to control mass devices and send remote commands, to scoping out important apps to select devices,..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4841277)

SB

Sean B.

manager

> "I do think it's a bit on the expensive side."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2463250)

CB

Christian B.

IT Administrator

> "Thorough training and certification programme, very responsive and helpful user community (Jamf Nation), still..."

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___4744200)

KH

Kevin H.

Software Support Specialist

> "The cost is pretty high. "

[See full review](https://www.capterra.com/p/164492/Jamf-Pro/#Capterra___2310711)

[View Reviews](https://www.capterra.com/p/164492/Jamf-Pro/reviews/)

## User interface

4.54 (449)

4.65 (545)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Atera

Top features

30/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/144309/Atera/#features)

Jamf Pro

15/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/164492/Jamf-Pro/#features)

### Recognition

Atera

Best Value Patch ManagementSoftware (2022) 

No recognitions have been awarded to Jamf Pro

### Deployment & support

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jamf Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

Jamf Pro

-   By Jamf
-   Located in United States
-   Founded in 2002

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