---
title: "Compare Remote Monitoring and Management vs Iru 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Iru and Remote Monitoring and Management based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/144309-181954/Atera-vs-Iru"
page_type: "comparison"
language: "en"
---

# Iru vs Remote Monitoring and Management Features and Cost Comparison

Last updated September 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

IruRemote Monitoring and Management2/4 selected

[Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

[## Iru](https://www.capterra.com/p/181954/Iru/)[4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.9

Customer Service

4.9

Reviews Sentiment

Based on [493 reviews](#user-reviews)

Positive

487

Neutral

4

Negative

2

[## Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [461 reviews](#user-reviews)

Positive

431

Neutral

18

Negative

12

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 5,983 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

62%Fit

Missing features

Feature ratings

Patch Management

4.7

Server Monitoring

NA

Security Tools

NA

Remote Access/Control

4.2

Real-Time Monitoring

4.3

73%Fit

Not enough reviews

Feature ratings

Patch Management

4.5

Server Monitoring

4.7

Security Tools

\--

Remote Access/Control

4.6

Real-Time Monitoring

4.6

User satisfaction

User satisfaction

4.9

User reviews[493](https://www.capterra.com/p/181954/Iru/reviews/)

Ease of use

4.9

Functionality

4.6

Value for money

4.6

Customer support

4.9

User satisfaction

4.5

User reviews[461](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Iru is created for IT & security teams at growing companies who need unified identity, endpoint, and compliance management across mixed device environments.

Best for

Managed service providers (MSPs) and internal IT departments at organizations of all sizes, from small businesses to large enterprises.

## User reviews

Pros & cons

DN

David N.

IT Operations Manager

> "You get device details, ability to send MDM actions, and deploy apps automatically or through its self service app is very useful."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619)

KD

Koen D.

Managing Director

> "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547)

EM

Emanuele M.

Cloud Engineer

> "The automation capabilities are very useful, especially for IT environments with multiple servers, virtual machines, and different licensing models."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

CH

Carlos H.

Head TI support

> "I think the last one was the USB port check, which is a requirement for information security audits. And the Apple certificate, since renewing it caused problems with the account that was..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7018162)

JS

Jason S.

IT Manager

> "That said, for more complex environments requiring deep integrations or highly customised reporting, there are still some limitations. Despite that, it delivers strong value and covers..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7165970)

PM

Paul M.

Client Solutions Administrator

> "Some of the extra features/add ons such as Vulnerability Management and Endpoint Detection & Response, are a bit too expensive for some organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

PO

Phil O.

Head of IT

> "The features are rich yet thoughtfully organized; Blueprints, Auto Apps, and compliance templates make it effortless to maintain a secure, standardized macOS environment."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545)

JN

Jeremy N.

System Admin

> "Logging into Apple Business Manager just to retrieve and deploy apps often turns into an unexpectedly tedious and time‑consuming process, especially when roles, tokens, or permissions get..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086817)

TO

Topher O.

IT Manager

> "The first thing that drew my organization is was an MDM provider that is focused first and foremost on supporting our Apple-based ecosystem of devices - and Iru from day one has excelled..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

MS

Matt S.

IT Manager

> "I would like to be able to group my devices by organizational unit using the assignment maps but so far the integration with Google does not seem to allow that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019)

RL

Ryan L.

Global Head of IT Operations

> "The immediate benefit is a massive reduction in manual IT workload, significant time savings for the IT team, and a reliable way to ensure zero-trust alignment for all endpoints,..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055951)

HB

Haris B.

Head of Technology

> "We have had some issues with certain onboardings not completing fully, but its hard to say if Iru is an fault, and its definitely partly an Apple problem."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7173492)

SW

Steve W.

CEO

> "The interface, pre-set software and configuration inclusions, built-in security blue-prints, and the truly responsive customer support make Kandji extremely easy and valuable to our..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7013987)

MD

Marwa D.

IT support

> "Recovery Lock / EFI password management can cause issues when wiping or reassigning devices. While the feature is valuable for security, it can block erase operations unless removed ahead..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870598)

RH

Ronald H.

Operations Director

> "The zero-touch deployment and blueprints make onboarding new devices smooth, and the automated compliance monitoring saves a lot of headaches."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7020990)

LB

Lester B.

Desktop Engineer

> "Some advanced configurations still require custom scripts rather than native UI options, real-time status updates occasionally have slight delays, which can affect troubleshooting during..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6859128)

AA

Adnan A.

Senior IT and Support Analyst

> "Iru significantly reduced our manual IT workload, value for money in my opinion, its given us a much better visibility into our security posture."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7181493)

RR

Rao R.

Security Engineer

> "Third-party applications are a slight challenge such as Privileges App. As this is open source, there is minimal support for this product and I've seen a few cases where we are having to..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7007215)

TO

Topher O.

IT Manager

> "Their product team is innovative, and are adding the features that I as am administrator want to see. And when they do roll out totally new functionality like they have done somewhat..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

RR

Ricardo R.

I.T. Administrator

> "The built-in AI features were the least useful aspect for me. While the idea is promising, in practice they didn’t add as much value as expected and felt limited compared to how I would..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7093380)

JS

Jason S.

IT Manager

> "Onboarding devices is very straightforward, and the automation (particularly blueprints and zero-touch deployment) saves a significant amount of manual effort."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7165970)

Richard M.

Techncial Operations Lead

> "We see some alerting for some devices where through for example apps are already deployed before onboarding and the software can not be installed. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

Richard M.

Techncial Operations Lead

> "The Onboarding was exceptional with knowledgeable staff able to assist us with our initial blueprints and configurations. When things have not worked or we have required support the..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7094445)

TE

Tarek E.

Security Engineer

> "Assignment maps were quite finicky to set up - the logic and configuration felt more complicated than expected, which made initial setup a bit frustrating."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7059038)

AC

Andrew C.

Admin

> "We need to manage our machines across the world in one easy place that provides auto updates and great protection."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7158679)

PM

Paul M.

Client Solutions Administrator

> "Devices searches can be time consuming, as you can not search for more than one device at a time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023017)

EM

Emanuele M.

Cloud Engineer

> "With continued improvements in usability and integration flexibility, it has strong potential to become even more competitive in the IT asset management space."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7150421)

JC

Julian C.

CISO

> "It has bugs, the Kandji team is quick to respond, but often the bugs require feature requests or system fixes to resolve."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025062)

RM

Ryan M.

CEO

> "I like the simplicity of management of the platform and the ability to quickly manage device updates and changes"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7134044)

JD

Joseph D.

IT Lead

> "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212)

RO

Richard O.

Director of Platform and Security

> "Automatic patching of both operating systems and applications make security compliance easy. When needed, the support team are very responsive and helpful."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7136669)

GM

Guido M.

IT Systems Engineer

> "I don't like the fact that we have to trigger wipe-ups manually and that we have no way of automating that."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7055092)

RM

Robby M.

Director of Technology

> "As a small business, it provides simple blueprints for configuring and managing our employee devices, including a suite directly targeting the CIS Controls security framework. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6837643)

LG

Lucas G.

CEO

> "i don't like the pricing system (tiers of 25 licenses) because it doesn't suits small businesses like ours."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7049937)

EM

Erwin M.

IT Systems Specialist

> "Kandji makes Apple device management incredibly easier and intuitive and what I really love about it is how automated and hands-off the whole process becomes once it's setup. Plus, the..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861059)

RG

Robin G.

Helpdesk Manager

> "The "blueprint" concept for applying settings to machines is somewhat complicated and can be hard to understand where to configure certain settings."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

JG

JP G.

CTO

> "The automated device auditing features save significant time during our annual SOC2 audits, and the ability to verify disk encryption status gives us peace of mind about our security..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6840999)

DH

David H.

IT Manager

> "The licencing model, even though a minimum of 10 licences can be added at a time, is still not the best for a small business."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6819830)

MG

Matt G.

Senior Manager, IT Technical Design

> "The biggest pro to Kandji is their Assignment Maps functionality released earlier this year, it's taken what has traditionally been a fragmented experience of scoping the various..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855957)

GE

Gabriel E.

People and IT Generalist

> "Notifications to end users for upgrades and reboots can be annoying, though I understand they are necessary."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919)

KB

Kory B.

Senior IT Systems Engineer

> "Features like zero-touch deployment, automated app installs, and real-time device status have made day-to-day management much more efficient for our lean IT team."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

LM

Luca M.

IT Service Manager

> "Kandji was more expensive than other solutions when I picked it, especially when compared to Jamff that has offers for the education and government sector."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7042275)

Tristan T.

IT Infrastructure and Security Director

> "Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855525)

HS

Haitham S.

Senior Service Desk

> "Some of the deployment PKG files when we try to deploy some of our needed applications, and some issues on updates."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836917)

JD

Jelly D.

IT Engineer

> "The prebuilt library of controls and apps saves significant time, while the seamless zero-touch deployment and Apple Business Manager integration provide a major advantage for scaling and..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6877154)

BF

Bernadette F.

IT Specialist

> "Additionally, there are a lot of blockers due to policies within Apple, which isn't entirely Kandji's fault, but there are no ways around it for our deployment to be 100% seamless."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6854528)

Benjamin A.

Head of IT

> "The platform consistently saves me unmeasurable amounts of time, and the attention to detail in their product development shows they genuinely care about solving real MacAdmin problems...."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

NB

Nicholas B.

System Administrator ll

> "Also there is no real reporting options for how the devices get patched which is an issue when going through yearly audits."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832841)

JP

Jonathan P.

CISO

> "The product makes device management straightforward, it's feature-rich without being overwhelming, and it handles updates and patch management effortlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7071429)

AH

Andrew H.

Head of IT

> "The licensing structure can get annoying, it will lock you out of vital functionality if you are full on licensing, which I think is an issue"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6853543)

CE

Christopher E.

Senior SysAdmin

> "The automation around app deployment, compliance enforcement, and OS updates saves a significant amount of time and reduces manual errors."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7019631)

JC

Joe C.

Sr. IT Manager

> "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054)

YL

Yasmin L.

Senior DevOps Operations and Security

> "What I appreciate is how it simplifies device management across the organization, with different profiles designed specifically for Mac devices."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086209)

BB

Brandon B.

Systems Administrator

> "Their blueprint method for scoping your deployments takes some time to get used to, and it can be hard to find what you’re looking for."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832132)

NK

Naveen K.

Client Engineer

> "The Status and activity reports provides the detailed information about the library policy deployed to the machines which is very useful feature for the Mac admin."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861162)

GS

Glen S.

IT Manager

> "The only real thing I don't like (but can deal with it) as having software deployed via Blueprints (which are essentially device templates)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6856828)

MA

Malcolm A.

Senior IT Support Specialist

> "The Auto Apps feature where highly used business applications are ready to deploy without the need to create custom pkg is extremely useful and lightens the lift tremendously."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6861439)

GZ

Gary Z.

Technology Support Coordinator

> "Each time I onboard employees, Automated Device Enrollment works but the Google Workspace email associated with the user fails."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6843837)

DC

David C.

Associate Manager

> "Integrations with a large list of applications and if its not in the list they will help you to create the app/script that you need with only one click on the support chat!"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6813591)

Benjamin A.

Head of IT

> "The licensing model requiring purchases in bundles of 25 makes it challenging for smaller organizations."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6841881)

VB

Victor B.

Digital Operations Manager

> "The device control feature is remarkable, enabling the direct deployment of applications, updates, and custom scripts onto users’ machines."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

VR

Verified Reviewer

Product Marketing

> "I guess it could be frustrating to some that MDM prevents them from downloading and installing whatever they want but working for a security company, I understand that there are certain..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6876788)

KB

Kory B.

Senior IT Systems Engineer

> "The pre-built library of configurations and profiles saves a lot of setup time, and the integration with Apple Business Manager (ABM) works seamlessly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6832903)

SO

Stephen O.

IT Systems Analyst

> "Can be difficult to extract certain data which is unavailable such as devices that have been removed from the system."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6855990)

Topher N.

Infrastructure Manager

> "Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7039312)

KM

Kalon M.

Senior Corporate IT Manager

> "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417)

MW

Mervin W.

It Support Specialist

> "The best thing is that they are always adding new features to ensure our ability to monitor and act on issues within our fleet of machines is always a top concern for the company."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6839119)

RP

Ralph P.

Technical Support Manager

> "There are times where the Kandji deployment of apps took a few minutes longer than a manual deployment would have taken."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6825858)

TO

Topher O.

IT Manager

> "They are committed to growth, not just into new sectors or categories - but to growing the product to make my job as an administrator using their tools easier and more effective."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088383)

Jim S.

Dir, IT

> "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314)

WB

Will B.

Senior IT Technician

> "We managed to fully configure the system for MacOS management with EntraID authentication in under an hour."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7077355)

MS

Matt S.

IT Manager

> "The feature I like the least about Kandji is the assignment map feature."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7030019)

PO

Phil O.

Head of IT

> "Security enforcement is reliable, reporting is clear, and the platform’s client support team genuinely listens to feedback — we’ve even seen feature requests make it into production."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545)

GS

Geoff S.

Senior Global IT Manager

> "Not being able to run scripts at a device level rather than blueprint level"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836611)

PO

Phil O.

Head of IT

> "The learning curve is minimal — within days, our team was confidently deploying devices, enforcing security baselines, and automating compliance."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7023545)

RG

Robin G.

Helpdesk Manager

> "One other point: licensing for mobile devices (iPads and iPhones) was not cost-effective for us to consider it."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6835173)

NN

Nabil N.

IT IS Manager

> "It’s a solid solution for managing and securing macOS devices, and it’s been reliable for our day-to-day needs."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7086915)

VB

Victor B.

Digital Operations Manager

> "With our previous service, we lacked control over the process and had to rely on email support for every user request."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

DS

Dzmitry S.

Information security manager

> "The most precious thing is support - response time like 2mins and I never ever had any of my issues unresolved. Besides that very competent, friendly and pleasant to communicate with..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7036655)

TG

Tom G.

Head of Accounts and IT

> "as my knowledge of MDM is limited, some of the many config options are quite confusing and Im not 100% sure what some of them do."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836939)

EV

Elso V.

IT Manager

> "Expensive but well worth the money in my eyes!"

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7166246)

LM

Luca M.

IT Service Manager

> "Kandji was more expensive than other solutions when I picked it, especially when compared to Jamff that has offers for the education and government sector."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7042275)

KI

Kim I.

HR and Studio Manager

> "I also appreciate that the sales process was not pushy."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7005687)

JC

Joe C.

Sr. IT Manager

> "We spend very little time maintaining our macs or worrying about them."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054)

PE

Paul E.

Security and Compliance Lead

> "Overall, I cannot recommend Kandji enough for businesses of any size."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6850723)

KM

Kalon M.

Senior Corporate IT Manager

> "Password integration with Google and Macs is a little bit challenging when end users don't go through the proper reset flow."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6836417)

KI

Kim I.

HR and Studio Manager

> "Good value for money, great tool."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7005687)

NH

NAYELI H.

Coordinador de TI

> "One major drawback in my opinion is that you can’t assign users without integrating with another application."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6885409)

JS

Jason S.

IT Manager

> "The interface is clean and intuitive, making day-to-day management efficient without needing deep training."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7165970)

Jim S.

Dir, IT

> "The help section's search is not very effective - takes some getting used to when looking for some of the more arcane items. "

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___6870314)

DN

David N.

IT Operations Manager

> "The overall UI interface is simple and modern."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619)

KK

Kresimir K.

IT Support Engineer

> "Technically speaking it is logical, but at the moment I felt that maybe the message itself was not beginner-friendly."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7058157)

GE

Gabriel E.

People and IT Generalist

> "The simplicity and intuitiveness of the platform, with a clean and user-friendly interface that is easy to navigate."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7016919)

KD

Koen D.

Managing Director

> "Also some shortcomings for their new ID management solutions as it only supports 100% SSO application set up without extra password management functionality for non SSO enabled app. Where..."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7063547)

DN

David N.

IT Operations Manager

> "UI is clean, modern, and easy to navigate."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7119619)

JD

Joseph D.

IT Lead

> "This can be a challenge when trying to remove unapproved or unwanted software that may have been installed outside of Kandji’s controls."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7025212)

JoB

João B.

Head of IT

> "Overall it has been a very positive experience and help us integrate newdevices with ease and manage all the ones we have without taking up any time."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7154722)

JC

Joe C.

Sr. IT Manager

> "Ive heard the servers only exist in the US, might make it a problem for global companies (something to investigate)."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7088054)

FE

Flo E.

CPTO

> "Ease set-up and integration - we set up iru in just a few days and it is operating without major bugs."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7081675)

VB

Victor B.

Digital Operations Manager

> "With our previous service, we lacked control over the process and had to rely on email support for every user request."

[See full review](https://www.capterra.com/p/181954/Iru/#Capterra___7004557)

[View Reviews](https://www.capterra.com/p/181954/Iru/reviews/)

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

Sushant T.

Staff Engineer

> "Atera's main drawbacks stem from operational friction across day-to-day management tasks. While basic onboarding is simple, navigating recent UI..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7201039)

Chinedu N.

IT Support Specialist

> "It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

BR

Bradley R.

IT Director

> "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

KW

Kian W.

Support Engineer

> "The biggest issue for me is the remote access software, which can be unreliable at times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

Chinedu N.

IT Support Specialist

> "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

KW

Kian W.

Support Engineer

> "The product feels quite average overall."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

SK

Shehab K.

Director, IT Security and Risk Management

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AS

Andrea S.

Telecommunication Engineer

> "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

NS

Niraj S.

Strategic Alliance Lead

> "Integrated PSA tool streamline operations, reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

Jeniffer C.

Site Engineer

> "The monitoring functions and the easy permissions management and the data accessibility via the product is nice and even on remote services management..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6061290)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

AK

Andrew K.

Chief Financial Officer

> "Atera is an easy-to-use, all-in-one IT platform with AI-driven troubleshooting, automation tools, and features like RMM, PSA, and billing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6717504)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

VR

Verified Reviewer

Senior IT Analyst

> "Splashtop is very reliable as a backup and actually runs on more operating systems (I've personally found). With the other apps available, I would..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

MN

Manoj N.

Manager DevOps

> "The setup was quick, and the interface is friendly, so I can find what I need without any trouble."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

Chirag G.

Associate Analyst

> "Atera's user-friendly UI and intuitive design have simplified task navigation for our staff."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

Chirag G.

Associate Analyst

> "Its user-friendly layout makes navigation simple and allows for more effective use."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

MT

Marek T.

CEO

> "The intuitive user interface and ease of use made it simple to navigate and access the various features. While there were some limitations in..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4829209)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

SK

Shehab K.

Director, IT Security and Risk Management

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

NS

Niraj S.

Strategic Alliance Lead

> "Integrated PSA tool streamline operations, reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

## User interface

4.87 (493)

4.53 (461)

## Connect with a Capterra advisor for a free 15-minute consultation

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### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

Adaptive Learning

120

Important

Iru

19/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/181954/Iru/#features)

Remote Monitoring and Management

Top features

32/50

-   Access Controls/Permissions
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Autonomous Task Execution
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Cross-system Integration
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Disaster Recovery
-   Endpoint Protection
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   ITIL Policy Compliance
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Multi-step Planning
-   Natural Language Interaction
-   Patch Management
-   Personalization and Recommendation
-   Proactive Assistance
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Threat Detection
-   Ticket Management
-   Unified Communications Platform
-   Workflow Automation
-   Workflow Management

[See all features](https://www.capterra.com/p/144309/Atera/#features)

### Recognition

Iru is recognized as a top-rated tool in 1 Capterra Shortlist reports

Remote Monitoring and Management is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Iru

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Remote Monitoring and Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Iru

-   By Kandji
-   Located in United States
-   Founded in 2018

Remote Monitoring and Management

-   By Atera
-   Located in United States
-   Founded in 2011

## Popular Comparisons

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Contact vendor for pricing

Price

$104/month

4.6

Features

4.6

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/170018-181954/ManageEngine-Desktop-Central-vs-Iru)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.64 (1,865)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

$129/month

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4.3

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/144309-170018/Atera-vs-ManageEngine-Desktop-Central)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

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Contact vendor for pricing

Price

$495/year

4.6

Features

4.6

4.9

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/132201-181954/ManageEngine-Mobile-Device-Manager-Plus-vs-Iru)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

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$129/month

Price

Contact vendor for pricing

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

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Contact vendor for pricing

Price

$0.99/month

4.6

Features

5.0

4.9

Ease of Use

5.0

[View full comparison](https://www.capterra.com/compare/181954-10004009/Iru-vs-VantageMDM)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

[CLYD](https://www.capterra.com/p/186013/CLYD/)[4.57 (74)](https://www.capterra.com/p/186013/CLYD/#reviews)

Contact vendor for pricing

Price

Contact vendor for pricing

4.6

Features

4.3

4.9

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/181954-186013/Iru-vs-CLYD)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (311)](https://www.capterra.com/p/141792/Pulseway/reviews/)

$129/month

Price

$67/month

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

[JumpCloud](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.64 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Contact vendor for pricing

Price

$3/month

4.6

Features

4.4

4.9

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/175092-181954/JumpCloud-DaaS-vs-Iru)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

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$129/month

Price

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4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

vs

[Applivery](https://www.capterra.com/p/191345/Applivery/)[4.62 (74)](https://www.capterra.com/p/191345/Applivery/reviews/)

Contact vendor for pricing

Price

€2/month

4.6

Features

4.6

4.9

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/181954-191345/Iru-vs-Applivery)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$129/month

Price

$1950/year

4.3

Features

4.7

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/144309-174535/Atera-vs-PDQ-Deploy)