---
title: "Compare Remote Monitoring and Management vs TeamViewer ONE 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Remote Monitoring and Management and TeamViewer ONE based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/144309-194565/Atera-vs-TeamViewer"
page_type: "comparison"
language: "en"
---

# Remote Monitoring and Management vs TeamViewer ONE Features and Cost Comparison

Last updated September 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Remote Monitoring and ManagementTeamViewer ONE2/4 selected

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

[## Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [461 reviews](#user-reviews)

Positive

431

Neutral

18

Negative

12

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Starting Price

$24.90/month

Value-for-Money

4.4

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [11,641 reviews](#user-reviews)

Positive

11,120

Neutral

432

Negative

89

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,487 reviews from remote support software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Not enough reviews

Feature ratings

Single Sign On

\--

Remote Access/Control

4.6

Multi-Channel Communication

4.7

SSL Security

4.0

Server Monitoring

4.7

77%Fit

Missing features

Not enough reviews

Feature ratings

Single Sign On

5.0

Remote Access/Control

4.7

Multi-Channel Communication

NA

SSL Security

4.6

Server Monitoring

5.0

User satisfaction

User satisfaction

4.5

User reviews[461](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

User satisfaction

4.6

User reviews[11,641](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Price starts from

$24.90Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Managed service providers (MSPs) and internal IT departments at organizations of all sizes, from small businesses to large enterprises.

Best for

TeamViewer ONE is designed for SMBs and enterprises with lean IT teams managing distributed devices. It combines remote access, monitoring, and automation to reduce manual work and scale IT.

## User reviews

Pros & cons

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

Sushant T.

Staff Engineer

> "Atera's main drawbacks stem from operational friction across day-to-day management tasks. While basic onboarding is simple, navigating recent UI..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7201039)

Chinedu N.

IT Support Specialist

> "It has helped streamline ticket management, patch management, and device monitoring while improving productivity and organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

BR

Bradley R.

IT Director

> "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

KW

Kian W.

Support Engineer

> "The biggest issue for me is the remote access software, which can be unreliable at times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

Chinedu N.

IT Support Specialist

> "Atera is easy to use and combines remote monitoring, ticket management, and patch management into one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7150035)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

KW

Kian W.

Support Engineer

> "The product feels quite average overall."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7163749)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

SK

Shehab K.

Director, IT Security and Risk Management

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AS

Andrea S.

Telecommunication Engineer

> "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

NS

Niraj S.

Strategic Alliance Lead

> "Integrated PSA tool streamline operations, reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

Jeniffer C.

Site Engineer

> "The monitoring functions and the easy permissions management and the data accessibility via the product is nice and even on remote services management..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6061290)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

AK

Andrew K.

Chief Financial Officer

> "Atera is an easy-to-use, all-in-one IT platform with AI-driven troubleshooting, automation tools, and features like RMM, PSA, and billing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6717504)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

VR

Verified Reviewer

Senior IT Analyst

> "Splashtop is very reliable as a backup and actually runs on more operating systems (I've personally found). With the other apps available, I would..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

MN

Manoj N.

Manager DevOps

> "The setup was quick, and the interface is friendly, so I can find what I need without any trouble."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

Chirag G.

Associate Analyst

> "Atera's user-friendly UI and intuitive design have simplified task navigation for our staff."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

Chirag G.

Associate Analyst

> "Its user-friendly layout makes navigation simple and allows for more effective use."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6318493)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

MT

Marek T.

CEO

> "The intuitive user interface and ease of use made it simple to navigate and access the various features. While there were some limitations in..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4829209)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

SK

Shehab K.

Director, IT Security and Risk Management

> "The impressive RMM/PSA integration is giving me a great visualization and control of the IT environment."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

NS

Niraj S.

Strategic Alliance Lead

> "Integrated PSA tool streamline operations, reducing the need for multiple systems."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

LB

Lucas B.

IT Service Desk Analyst

> "Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

BA

Blake A.

It Technician

> "It's expensive for what you get and the licensing model feels designed to squeeze as much as possible out of you with tiers that don't map cleanly to..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951)

JF

Joanne F.

advisor

> "allows me to access my work devices in the office from home and remotely securely and instantly , this is an invaluable tool when working from home or..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777)

BA

Blake A.

It Technician

> "It's one of those products that coasted on name recognition for years while competitors caught up and passed it, and the pricing hasn't kept pace with..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951)

LB

Lucas B.

IT Service Desk Analyst

> "TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

GB

Gunther B.

Managing director

> "The layout is different and much slower to the previous version, because the new version doesn't show immediately that TeamViewer has registered my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

CT

Cameron T.

IT Service Desk Analyst

> "TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7102139)

MM

Mohammed M.

Project manager

> "Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7187897)

LB

Lucas B.

IT Service Desk Analyst

> "My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction,..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

JR

Josep R.

Graphic designer

> "Enables IT staff to access systems remotely, solve incidents quickly, and support telework securely across different platforms and devices worldwide."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7038462)

WM

Will M.

Owner

> "For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051178)

BA

Blake A.

It Technician

> "Being able to get into a machine remotely without a lot of setup on the user's end is convenient, and the interface is familiar enough that most people..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7164951)

JF

Joanne F.

advisor

> "some times the connection freezes or slows down , this can be frustration whilst working to a tight busy schedule"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7129777)

MO

Marj O.

Section Certification Chair

> "TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059015)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The mobile version works but it’s not very comfortable to control a full desktop from a phone."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

Chiara L.

worker

> "I found it very easy and ready-to-go, even the customer support was so helpful when I needed a hand, it has many features and it helped me and my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7189304)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

MB

Manny B.

Senior Desktop and AV Engineer

> "Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6622695)

Ontiretse M.

Managing Director

> "there are connectivity and performance issues within the app."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180)

NM

Natale M.

Senior Field Technician

> "The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857445)

DM

Debbie M.

Owner

> "I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. ..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051160)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

SM

STERGIOS M.

Staff Engineer

> "I don't have the option to have 3 different channels on my 3 authenticated devices ."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

VR

Verified Reviewer

Realtor

> "What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7099491)

SM

Sallie M.

Bookkeeper

> "There are promos, but it usually isn't for the package I need."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314)

MR

Mathieu R.

Programmeur Jouabilité

> "TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7057917)

VR

Vesa R.

CTO

> "It used to be good and useful, if a bit expensive tool, but then they decided to make a new, worse version, so now it is a frustration to use."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

BK

Brian K.

IT Support Technician

> "It provides me with the ability to support customers remotely wherever they are either in my local area or elsewhere in my country and a couple abroad."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6870814)

Curt H.

President

> "I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7065490)

EW

Emma W.

Assistant Manager

> "TeamViewer supports major platformsmaking it convenient to access or control devices remotely across many types of hardware"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7044985)

MR

Madeleen R.

Bureau owner

> "The resolution has to be adjusted on connecting pc to work and that annoys the client."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050816)

CM

CAMERON M.

Volunteer

> "Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056573)

MN

Mihai N.

Project Manager

> "The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7013040)

VR

Vesa R.

CTO

> "The old interface and funtionality was good and clear, with very few quirks and connections worked most of the time fine."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7118383)

MS

Mark S.

Senior ICT Systems Administrator

> "Gaining this control is cumbersome as the option for Windows Authentication is not visible."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

ZM

Zarko M.

IT project manager

> "Itis relieable, multi devices connections at the same time, the organization of the web page is very intuitive and clear"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7052140)

WK

Wendy K.

Media Team - Visual

> "Not being able to trouble shoot issues that have to do with connectivity unless I am on campus."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051177)

STW

Soon Tai W.

Asst. GM, Technology

> "I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

STW

Soon Tai W.

Asst. GM, Technology

> "Another issue on auto terminated application when too many tab opened."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051265)

RT

Ross T.

Manager

> "On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

RT

Ross T.

Manager

> "The latest "new" layout does not seem as friendly as the old version when using a computer as the master. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051180)

KW

Kian W.

Support Engineer

> "Connections are usually quick and stable, and the interface is simple enough to get users connected without much hassle."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7163751)

BW

Bailey W.

Student

> "Not good for doing tasks that are very time sensitive or requires crystal clear visuals at all times (e.g. 3D animation)."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6865638)

DN

David N.

Senior System Administrator

> "Deployment from an MDM (intune) is easy and like the ability to configure unattended access."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

BO

Blessing O.

Administrator

> "I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6605684)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

KB

Kevin B.

Head of Business Operations

> "Ability to easily sign on as a windows Administrator, the file transfer is also a well used feature."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

SK

SERGUEI K.

IT Manager

> "I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

VR

Verified Reviewer

System Architect

> "Expensive, the T&Cs are a must read as they have they are not standard and could cause a surprise cost on termination A great pro if you like unexpected..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

SL

Susan L.

Owner Accountant

> "My clients also seem to have a difficult time figuring out how to download TeamViewer from the email invite."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

AS

ALFREDO S.

LEAD

> "I like it because it is easy to share files, it makes teamwork easier by having access to other computers"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7123308)

TS

Tom S.

Director

> "When the new interface was launched last year, we had multiple complaints from customers that it was difficult to use, and unclear of where the..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6857439)

DN

David N.

Senior System Administrator

> "Integrates and deploys well with most MDMs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

SL

Susan L.

Owner Accountant

> "I can't figure out how to see my client's double screens, which can be very inconvenient."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053809)

SM

Sallie M.

Bookkeeper

> "The connectivity allows for remote work. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7142314)

Emin Z.

Co. Owner - Sn. Developer

> "This limit was enough for us. But we can't use the free version anymore. While there are free remote connection programs, TeamViewer's prices are a bit..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6653311)

JC

Jim C.

Adminstrator

> "It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

CY

Cecilia Y.

Customer Service Manager

> "There is no way to export a list of End Point computers. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053771)

TB

Travis B.

Solutions Engineer

> "Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6827792)

JC

Jim C.

Adminstrator

> "It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6800424)

DN

David N.

Senior System Administrator

> "The quick support app is very useful for one off remote sessions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

DS

DLISA S.

County IT Manager

> "My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871499)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

VR

Verified Reviewer

System Architect

> "When you stop paying, rather than expire your usage like all other subscriptions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7098811)

AG

Ash G.

Production Flow Controller

> "This is easy as we have a team in Wellington, I am able to log into the Wellington team computer to do the work I need even though it is rare."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056424)

GB

Gunther B.

Managing director

> "In some instances I end up having three connections of which two have to be cancelled."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054160)

Ontiretse M.

Managing Director

> "TeamViewer One makes remotes support very simple and fast."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7146180)

JF

Justin F.

COO

> "I sent screenshots of my bank statements as the PDF won't be published for 2 weeks due to the timing of the statements and the finance person said well we..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The interface is simple enough that even non‑tech people can follow instructions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

CF

Charles F.

PSYCHOLOGIST

> "At times it refuses Easy Access and demands the other machine's pw which is always changing."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7059046)

AS

Adewale S.

HIO

> "File sharing is more efficient and managrment of task has become more effective."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7087845)

AC

Andre C.

Director

> "Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6699739)

SA

Santhanam A.

Head IT

> "Provides good and useful insights about remote pc, which helps administrators"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050800)

L

Luke ..

Director of Technology

> "Administrator tools are not straightforward and can require manual configuring on end-user machines."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6850122)

TM

Terry M.

Senior Analyst

> "easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6811742)

AI

Alessandro I.

autist

> "Connection Stability: In some cases, users have reported issues with connection stability, including occasional drops or interruptions during remote..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6247540)

MS

Mark S.

Senior ICT Systems Administrator

> "Easy to gain access remotely without having to instruct the user to install the full software. Once you are connected everything is easy to navigate..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7055095)

AP

Autumn P.

Book Reviewer

> "I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6846109)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The interface is simple enough that even non‑tech people can follow instructions."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7131795)

LB

Lucas B.

IT Service Desk Analyst

> "The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7113248)

RS

Rafique S.

Manager

> "The interface is intuitive, and the cross-platform compatibility ensures flexibility in various work scenarios."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6871164)

SK

SERGUEI K.

IT Manager

> "It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050875)

CW

Charles W.

Senior Pastor

> "It’s easy to use interface mixed with easy connectivity makes this software a win win for people who are novices to advanced in their use of the computer."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6690651)

CP

Christopher P.

President

> "The things that I don’t like about TeamViewer, or they keep changing the user interface I really wish they would leave things alone instead of changing..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

AM

Aaron M.

IT Manager

> "I enjoy the policies and the new management interface."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056903)

CP

Christopher P.

President

> "Found any issues other than they keep changing the interface and I’m not super fond about that."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7051824)

DN

David N.

Senior System Administrator

> "Integrates and deploys well with most MDMs."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7137831)

BO

Brian O.

DevOps Engineer

> "When internet connection is slow, TeamViewer Remote disconnects without a notice."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6419292)

Weyder A.

Freelancer

> "It permits me to rapidly remote into programming utilizing it speedy help and analysis issues, for example, blunder messages and malware contaminations."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3345131)

UK

Usman K.

Software Engineer

> "The integration of the tool with Android was not the easiest and we had a very bumpy ride getting it to work with our Android devices."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___2722848)

VR

Verified Reviewer

Region Lead Service Solutions Sales

> "Also, provides me with the ability to support other colleagues when they have issues that cannot solve by themselves by rapidly taking over their screen..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3177477)

AS

Amanda S.

Optometric Technician

> "If we run into integration issues or our EHR stops working, we turn to Team Viewer"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___2440445)

EM

Emilio M.

Designer

> "We love how seamlessly it integrates with our computers."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___4561683)

RS

Raul S.

Computer Repair Tech

> "Currently does not support Vpro integration."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___2562944)

VR

Verified Reviewer

Project Manager

> "Great experience! As mentioned, it’s super easy for all to get access to, and helps us alleviate issues."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7093633)

VR

Verified Reviewer

Senior Social Media Buyer

> "It is hard to teach less tech-savvy people how to give access, especially if they do not speak English."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___4989694)

SM

STERGIOS M.

Staff Engineer

> "Easy access on my customer list and ease of use. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7054729)

KW

Kristen W.

Coordinator

> "My work doesn’t allow me full access so it’s kind of hard sometimes"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3210447)

CW

Charles W.

Senior Pastor

> "A novice could use this software with ease as it’s a simple step by step use software."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___6690651)

FoL

François L.

president

> "Most of them are not technologically savvy at all and even the most basic instructions are not understood."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3795612)

MA

Melodie A.

Treasurer

> "Product is easy to use and efficient. "

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050902)

PO

Paul O.

analyst

> "No whistles and bells that make simple software difficult."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3587779)

Chiara L.

worker

> "I found it very easy and ready-to-go, even the customer support was so helpful when I needed a hand, it has many features and it helped me and my..."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7189304)

JF

Justin F.

COO

> "The support has not been helpful nor interested in working to solution."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631)

PL

Peter L.

Continuous Improvement and forth Industrial Revolution manager

> "We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7056453)

VM

Vatsal M.

\-

> "When the Remote side user has started the Screenreader, it doesn't support that function."

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___4209476)

DB

Dale B.

IT Specialist

> "I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7050825)

JF

Justin F.

COO

> "support is mediocre"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#SoftwareAdvice___6071631)

KB

Kevin B.

Head of Business Operations

> "Teamviewer has really made life easier for me, seamlessly helping support both Windows & Android users"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___7053696)

JB

Juris B.

CBDO

> "Lousy customer support: long response times, sometimes no response, arrogant attitude"

[See full review](https://www.capterra.com/p/194565/TeamViewer/#Capterra___3592478)

[View Reviews](https://www.capterra.com/p/194565/TeamViewer/reviews/)

## User interface

4.53 (461)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

4.62 (11,641)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Remote Monitoring and Management

33/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance
-   Compliance Management
-   CRM
-   Cross-Platform
-   Customizable Branding
-   Customizable Reports
-   Data Encryption
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Mobile Device Access
-   Multi-Channel Communication
-   Multi-Monitor Support
-   Multi-platform support
-   Multiple User Accounts
-   Multi - Session Handling
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Reboot
-   Remote Update/Installation
-   Reporting
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/144309/Atera/#features)

TeamViewer ONE

Top features

35/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Annotations
-   API
-   Audit Trail
-   Chat/Messaging
-   Collaboration Tools
-   Compliance
-   Compliance Management
-   CRM
-   Cross-Platform
-   Customizable Branding
-   Customizable Reports
-   Data Encryption
-   Diagnostic Tools
-   File Sharing
-   File Transfer
-   Generative AI
-   Mobile Device Access
-   Multi-Channel Communication
-   Multi-Monitor Support
-   Multi-platform support
-   Multiple User Accounts
-   Multi - Session Handling
-   Real-Time Chat
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Updates
-   Remote Access/Control
-   Remote Monitoring & Management
-   Remote Printing
-   Remote Reboot
-   Remote Update/Installation
-   Reporting
-   Reporting/Analytics
-   Screen Sharing
-   Self Service Portal
-   Server Monitoring
-   Session Recording
-   Session Transfer
-   Single Sign On
-   SSL Security
-   Summary Reports
-   Support Ticket Management
-   Surveys & Feedback
-   Third-Party Integrations
-   Troubleshooting
-   Two-Factor Authentication

[See all features](https://www.capterra.com/p/194565/TeamViewer/#features)

### Recognition

Remote Monitoring and Management is recognized as a top-rated tool in 3 Capterra Shortlist reports

TeamViewer ONE is recognized as a top-rated tool in 5 Capterra Shortlist reports

### Deployment & support

Remote Monitoring and Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

TeamViewer ONE

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Remote Monitoring and Management

-   By Atera
-   Located in United States
-   Founded in 2011

TeamViewer ONE

-   By TeamViewer
-   Located in Germany
-   Founded in 2005

## Popular Comparisons

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

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4.3

Features

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4.6

Ease of Use

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[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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Features

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4.6

Ease of Use

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[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

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$129/month

Price

Contact vendor for pricing

4.3

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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$24.9/month

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4.6

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/135003-194565/Slack-vs-TeamViewer)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

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$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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$24.9/month

Price

$199/year

4.6

Features

4.5

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/177094-194565/Supremo-Remote-Desktop-vs-TeamViewer)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (493)](https://www.capterra.com/p/181954/Iru/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/144309-181954/Atera-vs-Iru)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$24.9/month

Price

Contact vendor for pricing

4.6

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

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$129/month

Price

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4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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$24.9/month

Price

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4.6

Features

4.6

4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/146892-194565/ISL-Light-vs-TeamViewer)

[Remote Monitoring and Management](https://www.capterra.com/p/144309/Atera/)[4.53 (461)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

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$129/month

Price

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4.3

Features

4.2

4.6

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)

[TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

vs

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4.6

Features

4.5

4.6

Ease of Use

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