# Compare Atera vs ManageEngine OpManager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine OpManager and Atera based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144309-251336/Atera-vs-ManageEngine-OpManager

---

# ManageEngine OpManager vs Atera Features and Cost Comparison

Last updated March 26th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine OpManagerAtera2/4 selected

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[## ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

$95.00/year

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [254 reviews](#user-reviews)

Positive

249

Neutral

5

Negative

0

[## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting Price

$129.00/month

Value-for-Money

4.6

Functionality

4.3

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [446 reviews](#user-reviews)

Positive

418

Neutral

17

Negative

11

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,675 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

4.7

Alerts/Notifications

4.6

Server Monitoring

4.7

Dashboard

4.6

82%Fit

Feature ratings

Real-Time Monitoring

4.6

Real-Time Data

4.4

Alerts/Notifications

4.4

Server Monitoring

4.7

Dashboard

4.3

User satisfaction

User satisfaction

4.5

User reviews[254](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.5

User reviews[446](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of use

4.6

Functionality

4.3

Value for money

4.6

Customer support

4.5

Price starts from

Price starts from

$95Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

$129Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting.

Best for

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

## User reviews

Pros & cons

VR

Verified Reviewer

System Adminstrator

> "With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7105916)

MG

Mohammad G.

General Manager

> "The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

VR

Verified Reviewer

IT Engineer

> "Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7065592)

GBG

Gudni B G.

Admin

> "Strange to say but the fact it is solely on premises is also a negative factor for we can not monitor from outside without opening up our..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036501)

AKP

Alok Kumar P.

IT

> "Visualization and Reporting: Users appreciate the customizable dashboards, business views, and detailed reports (e.g., bandwidth utilization,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7052410)

JD

Jhonny D.

Senior IT Manager

> "VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

AR

Arjun R.

Systems and Network Supervisor

> "ManageEngine OpManager is generally praised for its comprehensive network monitoring, user-friendly interface, and robust features that help..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7113145)

JL

Jean L.

External Consultant

> "It had a flaw of sending the mobile alerts with some delay that was not ideal for incidents that require instant action."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

KP

Kevin P.

Manager - IT

> "Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7049858)

PS

Peter S.

IS Engineer

> "The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

NH

Neal H.

Systems Engineer

> "A lot more device metrics for tracking than we expected, makes it easy to see which devices are not only down but are having load issues, and..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7075997)

CG

Carlos G.

IT Director

> "I realized that the SNMP trap processing happened to be event-based and it sometimes failed to capture the entire event at times."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784772)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "Specifically, features such as the ability to work in VMware and Hyper-V environments allowed me to monitor the use of resources in real time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6771391)

CV

Cleriston V.

IT System Administrative

> "A web hook status code sometimes wasn’t interpreted correctly, so I needed to correct it and adjust the format of the web hook."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774238)

JL

Jean L.

External Consultant

> "From that, the performance monitoring graphs as well as SLA base alerts enabled me to sustain uptime in a production environment."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

ES

Eser S.

Computer Engineer

> "I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

JT

Jitendra T.

It analysts

> "The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

JD

Jhonny D.

Senior IT Manager

> "It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

MG

Mohammad G.

General Manager

> "I outsource dashboards of OpManager that include Bandwidth, Device Health and Critical Alerts which saved much of time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

ES

Eser S.

Computer Engineer

> "In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

RL

Ringo L.

IT Analyst

> "One of the benefits has been that we are able to monitor in real-time the performance of routers, switches as well as servers."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787546)

AS

Ashraf S.

Digital Marketing Manager

> "I needed to verify unfamiliar activities through additional resources which caused minor interruptions to my diagnostic processes."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

DH

Devon H.

System Engineer

> "Overall, I am very happy with how ManageEngine OpManager makes my job easier, it gives a single pane of glass for monitoring and detecting..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

HK

Huseyin K.

Senior IT Engineer

> "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164)

DH

Devon H.

System Engineer

> "It increases the IT Departments productivity by being able to react and respond quicker to and detected issues."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

VR

Verified Reviewer

IT Manager

> "SAP add-on unable to fully monitor SAP system."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7087760)

BP

Bishnu P.

Network Engineer

> "We have great vision of our network ranging from the bandwidth usage all the way down to the operating of the devices that are connected to..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6782362)

SG

Santosh G.

Remote PERM Paralegal

> "It seemed that the licensing can be somewhat confusing such as when one is adding more devices to monitor in the network."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764551)

RB

Ruhan B.

Head of Unit for Contract Implementation

> "That way the presence of the system is beneficial as it gives the possibility to intervene and repair quickly reducing the time spent on..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6767742)

HB

Hicham B.

Cloud Architect

> "Some features were missing from the application monitoring module, which reduced its usefulness in some instances."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6785533)

SA

Shuaieb A.

IT Administrator

> "The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6516303)

RB

Ritu B.

Computer Facilitator

> "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329)

TV

Tiffany V.

Systems Engineer

> "This traffic data has been important for enhancing the performance of the network and it would not have been possible to provide detailed..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526)

DB

Duniemu B.

IT Project Manager

> "Every time there was a network expansion what I observed was that OpManager didn’t assign these new devices into the correct category."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6779087)

AS

Ajit S.

IT Services Manager

> "The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6699703)

BG

Bhavin G.

Manager

> "Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

YA

Yusra A.

IT Engineer

> "This increases scalability as I can easily detect resource contention hence do optimization, and also improves server performance.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6767175)

HT

Hakim T.

Software Engineer

> "This at times caused some delays and required some checking to ensure that the network connectivity was okay.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598)

HT

Hakim T.

Software Engineer

> "Through the prompt identification of networks problems using OpManager’s monitoring solutions, I was able to solve them on the fly."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598)

TV

Tiffany V.

Systems Engineer

> "One of the problems I discovered with this software is that of the device discovery feature."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526)

BG

Bhavin G.

Manager

> "It offers real-time monitoring, automation, and customizable dashboards, making it a strong choice for IT teams."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

HC

Hector C.

Import Manager

> "Using ManageEngine OpManager we can easily discover devices on the network and map them into respective categories thereby saving time and..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

MGG

Madan Gopal G.

Senior Engineer

> "With the purchase of OPmanager for my organization Our stress of proactive monitoring is reduced."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048154)

MP

Mike P.

Network Analyst

> "Setting up personalized dashboard is a bit tedious."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7027315)

Emmanuel K.

Chief Technology Officer

> "The alerts are on point and provide the proactive approach we have been looking to to address Infrastructure related tickets."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7083241)

NK

Nishant K.

Technical Support

> "Configuration Backups (NCM) Can Be Unreliable"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

BP

Bishnu P.

Network Engineer

> "Through the customization of dashboards in OpManager, the information essential to our team is available without difficulties.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6782362)

AS

Ashraf S.

Digital Marketing Manager

> "Some application categories experienced inconsistent classification patterns which I observed periodically."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

BG

Bhavin G.

Manager

> "ManageEngine OpManager is a solid choice for network monitoring, especially for all types of businesses looking for a budget-friendly,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

PB

Pavan B.

Senior network engineer

> "Performance can degrade at very large scales without substantial hardware"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6865269)

EC

Emma C.

Plant and Quality Manager

> "I have saved myself several times from situations that can be described as cascading failures because I was able to identify the root causes..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6773729)

PS

Peter S.

IS Engineer

> "The support does not always solve the issues. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

IA

Islam A.

IT Manager

> "Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6852207)

DL

Dragan L.

IT Manager

> "Sometimes it's difficult to clear the alert when you're outside the office."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6857901)

VR

Verified Reviewer

IT Manager

> "Also, the Alarms generated that helps to improve the setup of our systems."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036632)

VR

Verified Reviewer

Applications and Packaging Specialist

> "The SMS notifications are not functioning as expected and frequently encounter disruptions."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6341839)

PE

Paketleme E.

Technical Support officer

> "I like that OpManager constantly check WAN links between different branch offices with packet loss and latency."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781658)

DH

David H.

IT Administrator

> "How many patches there can be and I sometimes run into installation errors with patches."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6256583)

MB

Matthias B.

Head of IT

> "Quick error reporting, proactive monitoring, very stable and great programm for the most needs in litte to big companies"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6853289)

BP

Bishnu P.

Network Engineer

> "Data missing or report not readily available."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6782362)

KP

Kuldeep P.

IT-Manager

> "The interface is user-friendly, with dashboards that make it easy to track network health at a glance."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048871)

AS

Arun S.

Systems Engineer

> "It isn't as intuitive as we would like, and demands the hand of a knowledgeable technician for optimal configuration."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

RN

Ritika N.

Project Engineer

> "The OpManager has made it easier to manage servers in multiple sites than when they were doing it separately."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6790734)

AS

Arun S.

Systems Engineer

> "First, it's not as accurate as we need for Linux server management."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

JT

Jitendra T.

It analysts

> "I love the customizable dashboards—it gives me exactly the info I need at a glance also network device monitoring gives detailed information"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

HC

Hector C.

Import Manager

> "I observed a lack of depth with regards to the monitoring of storages."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

PM

Prasad M.

System Advisor IT

> "Tool for monitoring entire infrastructure, allow you to ease of access with UI, maximum monitoring parameters available, non-administrator..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6723914)

TO

Timothy O.

Sr Cloud and Infrastructure Engineer

> "Cost can be quite expensive"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7008391)

DH

Devon H.

System Engineer

> "The UI is very intuitive and easy to navigate, with custom dashboards being one of my favourite features."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

SO

Shawn O.

Network Administrator

> "I don't get a helpful error when the configuration is somehow incorrect."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6586662)

GK

Gurjinder K.

Network engineer

> "We love monitor our network gears and backup with integrated NCM in single application."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774674)

MH

Magdi H.

IT Operations Manager

> "Sometimes configuring health parameters for a group of objects is a bit demanding and not as clear."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___4995653)

MB

Matthias B.

Head of IT

> "Some configurations are tricky at first, but we solved 99% on our own without support, so it is a great programm to ensure your network is..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6853289)

BC

Bart C.

Director IT

> "it was a little bit difficult to implement"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6650960)

JL

Jean L.

External Consultant

> "Connected devices were recognized by ManageEngine OpManager without delay and could be grouped in the proper logical way."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

DP

Dipesh P.

IT Administrator

> "It is difficult to configure customize templet for some of the vender"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___4918739)

DA

Damir A.

IT Support Specialist

> "I found that OpManager provided me application servers’ and load balancers’ performance in detail."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780290)

Brett R.

Software Engineer

> "Sometimes false alerts are received, even though the application is working correctly."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___3580073)

[View Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

JH

James H.

ESG Analyst

> "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

AK

Alison K.

Project Manager

> "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

Ganapathi G H.

CEO

> "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

AK

Alison K.

Project Manager

> "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

AK

Alison K.

Project Manager

> "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

WT

Wasek T.

IT Support Supervisor

> "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

JK

John K.

Chief Technology Officer

> "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

JK

John K.

Chief Technology Officer

> "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277)

MK

Mohsen K.

IT Manager

> "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490)

MN

Manoj N.

Manager DevOps

> "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

AK

Alison K.

Project Manager

> "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918)

SJ

SUNATHA J.

General Manager

> "There are drawbacks such as delay in the performance of the remote access when connected to some networks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

PS

Prince S.

Digital Marketing Head

> "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

TS

Tom S.

Director

> "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

JD

Jesse D.

Co-Founder

> "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505)

SJ

SUNATHA J.

General Manager

> "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567)

JV

Julio V.

Head Of Information Technology

> "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740)

HK

Huseyin K.

Senior IT Engineer

> "There is a problem in which the mobile application may not be synchronized with the desktop version."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

JO

Joshua O.

Infrastructure Engineer

> "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987)

RN

Rohan N.

Products and Platforms Engineer.

> "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320)

PS

Prince S.

Digital Marketing Head

> "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356)

DK

David K.

Information Technology Manager

> "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141)

JN

Josh N.

Realtor

> "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

JN

Josh N.

Realtor

> "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933)

DS

Daniel S.

IT support technician

> "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557)

AF

Aaron F.

DevOps Manager

> "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

MN

Manoj N.

Manager DevOps

> "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433)

VR

Verified Reviewer

Senior Software Development

> "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873)

PW

Palash W.

Operations Consultant

> "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

TB

Tonia B.

Director of IT

> "The inventory controls can be a bit tricky. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591)

HK

Huseyin K.

Senior IT Engineer

> "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486)

FP

Fernando P.

Administrative

> "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207)

PG

Patrick G.

Network Administrator

> "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727)

MH

Martin H.

Purchasing Analyst

> "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214)

JH

James H.

ESG Analyst

> "The automation features save time, and the pricing is predictable as the team grows."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412)

MM

Mousumi M.

Marketing Associate

> "Mobile app is buggy sometimes, crashes when switching between tickets."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

VC

Vineet C.

IT Manager

> "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833)

KR

Kyle R.

IT Project Manager

> "It doesnt always patch correctly and can cause some issues here and there. But not to often."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776)

Ganapathi G H.

CEO

> "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847)

VR

Verified Reviewer

IT Director

> "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932)

Sydney B.

Information Technology Engineer

> "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

SW

Saurabh W.

Senior Systems Engineer

> "Although Atera has some great offerings and benefits but its UI is not that optimized."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132)

WT

Wasek T.

IT Support Supervisor

> "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994)

NS

Niraj S.

Strategic Alliance Lead

> "Occasional performance issues may occur during peak usage times."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385)

DO

David O.

Co-Founder

> "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

DC

David C.

Systems Manager

> "Had some issues rolling out the updated version on clients."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375)

TS

Tom S.

Director

> "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294)

EK

Erick K.

Medical Laboratory Technologist

> "Atera is way too comprehensive which make learning curve steeper."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479)

AF

Adrian F.

CTO

> "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499)

CS

Cassandra S.

IT System and Support Specialist

> "That every time my computer is shut down I have to go thru MFA."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106)

AS

Andrea S.

Telecommunication Engineer

> "The possibility of automating recurring tasks is a great plus, and its remote connection is very secure and stable."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6773962)

DK

Dimitri K.

Cultural Mediator

> "The reporting lacks granular filters."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262)

PW

Palash W.

Operations Consultant

> "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034)

DO

David O.

Co-Founder

> "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938)

RB

Ritu B.

Computer Facilitator

> "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228)

SG

Santosh G.

Remote PERM Paralegal

> "When it comes to patch management system I have had some difficulties."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AN

Alex N.

Information Communication Technology Specialist

> "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403)

Paul G.

Technical Manager

> "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781)

SK

Shehab K.

Director, IT Security and Risk Management

> "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

Lucas B.

Director

> "The interface could use some work and the documentation feature is lacking."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611)

CG

Cynthia G.

Administrative Chief

> "I have found that the real-time monitoring and alert on Atera have also proved useful for our IT operations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763144)

DB

David B.

Computer Helpdesk Technician

> "The website can sometimes be slow to respond and require multiple refreshes."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388)

Sydney B.

Information Technology Engineer

> "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

AF

Aaron F.

DevOps Manager

> "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725)

IS

Ilham S.

IT Programmer

> "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255)

Sydney B.

Information Technology Engineer

> "I have encountered anything that is worth mentioning as dislike with Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670)

IP

Issac P.

Senior Engineer

> "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723)

DH

David H.

CEO

> "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665)

MM

Mousumi M.

Marketing Associate

> "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286)

JM

Josh M.

Networks and Systems Specialist

> "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237)

UO

Uchenna O.

Human Resources Manager

> "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249)

John N.

Systems Administrator

> "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882)

SG

Santosh G.

Remote PERM Paralegal

> "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211)

AC

Abhinav C.

Program Manager

> "The patch management is a little bit complicated in terms of understanding ,deployment & management."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750)

RM

Raymond M.

IT Helpdesk Management

> "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879)

GS

Graham S.

Owner, Computer Technician

> "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. "

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143)

VR

Verified Reviewer

Senior IT Analyst

> "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705)

Diego M.

IT Manager

> "Too bad the Network Discovery tool is not integrated with the basic license"

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304)

SK

Shehab K.

Director, IT Security and Risk Management

> "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598)

RP

Rick P.

IT Administrator

> "When a remote a computer and engage in a call, I can't hear the other line."

[See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352239)

[View Reviews](https://www.capterra.com/p/144309/Atera/reviews/)

## User interface

4.52 (254)

4.55 (446)

### Features

ManageEngine OpManager

Top features

42/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/251336/ManageEngine-OpManager/#features)

Atera

36/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/144309/Atera/#features)

### Recognition

No recognitions have been awarded to ManageEngine OpManager

No recognitions have been awarded to Atera

### Deployment & support

ManageEngine OpManager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Atera

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine OpManager

-   By ManageEngine
-   Located in United States
-   Founded in 1996

Atera

-   By Atera
-   Located in Israel
-   Founded in 2011

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[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.52 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.39 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

$95/year

Price

Contact vendor for pricing

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/212602-251336/ManageEngine-OpManager-MSP-vs-ManageEngine-OpManager)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[PDQ Deploy & Inventory](https://www.capterra.com/p/174535/PDQ-Deploy/)[4.80 (341)](https://www.capterra.com/p/174535/PDQ-Deploy/reviews/)

$129/month

Price

$1575/year

4.3

Features

4.7

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-174535/Atera-vs-PDQ-Deploy)

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.52 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

vs

[ManageEngine OpManager Plus](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/)[4.55 (31)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

$95/year

Price

$1233/year

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/251336-10008506/ManageEngine-OpManager-vs-ManageEngine-OpManager-Plus)

[Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

vs

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

$129/month

Price

Contact vendor for pricing

4.3

Features

4.5

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)