# Compare 17hats vs QuickBooks Online 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare 17hats and QuickBooks Online based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144328-190778/17hats-vs-QuickBooks-Online

---

# 17hats vs QuickBooks Online Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

17hatsQuickBooks Online2/4 selected

[17hats](https://www.capterra.com/p/144328/17hats/)[4.4 (136)](https://www.capterra.com/p/144328/17hats/reviews/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

[## 17hats](https://www.capterra.com/p/144328/17hats/)[4.4 (136)](https://www.capterra.com/p/144328/17hats/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.3

Functionality

4.2

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

Based on [136 reviews](#user-reviews)

Positive

118

Neutral

13

Negative

5

[## QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[4.3 (8,385)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Starting Price

$38.00/month

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.2

Customer Service

4

Reviews Sentiment

Based on [8,385 reviews](#user-reviews)

Positive

7,225

Neutral

702

Negative

458

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,901 reviews from business management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Real-Time Data

NA

Collaboration Tools

NA

API

NA

Accounting

\--

Data Import/Export

NA

71%Fit

Missing features

Feature ratings

Real-Time Data

4.5

Collaboration Tools

NA

API

4.4

Accounting

4.5

Data Import/Export

4.4

User satisfaction

User satisfaction

4.4

User reviews[136](https://www.capterra.com/p/144328/17hats/reviews/)

Ease of use

4.3

Functionality

4.2

Value for money

4.3

Customer support

4.4

User satisfaction

4.3

User reviews[8,385](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

Ease of use

4.2

Functionality

4.3

Value for money

4.2

Customer support

4.0

Price starts from

Price starts from

$15Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$38Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

We serve small businesses and solo business owners.

Best for

QuickBooks Online is used by freelancers, accountants, bookkeepers, CFOs, financial managers, contractors, retailers, professional service providers, nonprofits, and charities.

## User reviews

Pros & cons

Jong K.

CEO

> "Hats has been a game-changer for my business, allowing me to manage projects, send quotes, and handle contracts and invoices all in one place."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6446873)

Jong K.

CEO

> "The only area where 17Hats falls short is in its bookkeeping features. While it offers basic financial tracking, it lacks advanced accounting tools..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6446873)

Liz A.

Owner

> "I’m so into 17hats that I'm an Ambassador, I teach their workshops, have co-written their certification curriculum, and even got to show off their..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6444841)

KE

Katie E.

Owner

> "Finally i went back to my business and had to do a massive cleanup due to me not organizing 17hats correctly to begin with."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6464355)

Belinda A.

CEO

> "A lot of features for a very affordable price. If you're a service provider who offers package services, the lead-to-quote-to-invoice-to-project..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6645286)

Belinda A.

CEO

> "The calendar view never worked quite the way I wanted it to."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6645286)

DU

Danielle U.

Certified Coach and Business Mentor

> "Honestly, condensing my business systems from multiple to a single platform. Plus, I can run my multiple different businesses from the same platform..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6591111)

KK

Kodie K.

Photographer

> "It was really hard to set up and took me days to figure it out (Im very tech savvy so this was frustrating and no user friendly) Once everything was..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6718086)

DU

Danielle U.

Certified Coach and Business Mentor

> "I love how it has so many useful features and functionalities in a single platform that helps me run my business professionally and with high quality..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6591111)

KC

Kate C.

Photographer and Owner

> "As a solopreneur, I used to struggle to keep things organized."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6761493)

TT

Tara T.

Owner Photographyer

> "The bookkeeping feature is also super helpful. Since the beginning 17hats has listened to their user's feedback and is constantly updating and..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6520551)

VR

Verified Reviewer

Founder

> "My main complaint is that they charge for educational seminars to help their users use their software better."

[See full review](https://www.capterra.com/p/144328/17hats/#GetApp___4978967)

JD

Jaimie D.

Owner

> "What I like most about 17hats is its ability to centralize all aspects of my business operations into one platform."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6441883)

KK

Kodie K.

Photographer

> "They didnt improve anything for this insane raise."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6718086)

DU

Danielle U.

Certified Coach and Business Mentor

> "The multiple brands feature has also allowed me to run 3 different businesses out of a single system."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6591111)

CS

Christine S.

Owner

> "Now that I'm hiring a team, I'm finding that it's not a good system to be able to organize leads to different team members and what they can view."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___4680776)

Abbey W.

Copywriter, marketing consultant

> "It helps keeps me organized and on task."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___7092931)

MB

Molly B.

Photographer / Graphic Art

> "I also heavily rely on being able to be mobile AND use my desktop on or offline -- which was not available and the mobile app is not that great."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___3541914)

SS

Samantha S.

Certified Sleep Practitioner

> "I've been really happy with 17Hats and have no intention of looking at other CRMs as it completely fulfils my requirements"

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___7106099)

KC

Karida C.

Owner

> "Scheduled emails fail to send on occasions."

[See full review](https://www.capterra.com/p/144328/17hats/#SoftwareAdvice___3123781)

II

Iryna I.

owner

> "hats helps me organize and run my business efficiently and save time for what's truly important in my life."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6598594)

EP

Erin P.

CEO + Founder

> "it doesn't seem to make sense, where if there's an email we want to edit within the workflow, why can't we edit it within there. and have the change..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2114125)

SS

Samantha S.

Certified Sleep Practitioner

> "It's intuitive to use, and most importantly, their team are great, and will always go above and beyond to help with any queries."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___7106099)

TG

Tiffany G.

Owner/Admin

> "Set up is also quite time consuming."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___3314152)

RL

Rebecca L.

Photographer, Owner

> "What I love most about 17hats is its all-in-one functionality that truly streamlines my workflow."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6460480)

EP

Erin P.

CEO + Founder

> "I don't like that the link is at the BOTTOM of the email."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2114125)

Ulrich N.

Doctor

> "It helps me to manage my time, tasks, opportunities and contacts efficiently and productively, and therefore to forecast sales. And all this with an..."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6041310)

VR

Verified Reviewer

Wedding Venue Owner

> "There are no reporting features."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2332023)

KK

Kodie K.

Photographer

> "Then the next year my membership went up to $300 which was expected because i got a discount to sign up initially so that was fine."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6718086)

AS

Angel S.

Operations Manager

> "Customer service was not easily accessible."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___2313052)

TT

Tara T.

Owner Photographyer

> "I truly feel like 17hats cares about their users and is looking out for our best interests as business owners rather than it being only about sales."

[See full review](https://www.capterra.com/p/144328/17hats/#Capterra___6520551)

JP

Jennifer P.

Owner

> "Eventually, I gave up because there was so much to learn."

[See full review](https://www.capterra.com/p/144328/17hats/#SoftwareAdvice___2686884)

[View Reviews](https://www.capterra.com/p/144328/17hats/reviews/)

Shahid Jamil K.

ACCOUNTANT

> "QuickBooks Online provides a modern, cloud-based accounting experience designed for small to medium-sized businesses that value convenience, automation, and collaboration."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7036526)

AR

Andrew R.

Operations

> "QuickBooks Online lacks advanced features found in the desktop version, such as advanced inventory, job costing, and industry-specific tools."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

TB

Thomas B.

Bookkeeper-Administrator

> "Invoicing and payments are seamless, and financial reporting tools provide all the insights we need without extra software. Because it’s cloud-based, we always have secure access to our..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7041164)

Arianna W.

Owner

> "There is no way to reliably set up what is relevant and how to record different suppliers, no chance to have categories remembered, even when defining defaults."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7075101)

KUMAR H.

Account executive

> "I mainly used it for managing basic accounting task, reporting , aging report, Ar report invoices tracking, it help me to stay organised and reduce my manual working."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115950)

Kevin H.

Owner

> "the dates. if i change a date on an estimate sheet, that carries through to the invoices and if i dont catch it my clients get overdue invoices. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7103185)

Nathan H.

Owner

> "It’s a robust program that gives small businesses like myself a way to track accounting, invoicing and credit card, etc. payments all in o e and at an affordable rate."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

LH

Lyla H.

Administrator

> "Our customers became linked and I am still trying to figure out how to link their payments to them so it stops showing overdue invoices but the last 3 people recommend I pay for this help..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046492)

JI

Jack I.

IT Consultant

> "Quickbooks helps me keep my business finances in check, automatically synchronises with my bank and helps me manage payroll, of which I wouldn't ordinarily know where to start with."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031654)

SS

Stephanie S.

Bookkeeper and Treasurer

> "I don't like that it works to ensure that people without an accounting background can record data accurately however its not as useful when you know what the accounting that you want to do..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7047209)

TJ

Tyler J.

Owner

> "Allowing me to add my Bookkeeper to gain access makes this a lot easier come tax time which saves me! Though I use a CRM platform for my invoicing and payments, QBO has those features and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7063977)

BN

Bruce N.

President

> "Very frustrating to use, stop allowing QB to integrate with Bank account, too many double entries, making bank and credit card reconciliation a problem."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

VR

Verified Reviewer

General Manager

> "The automation features—bank feeds, recurring invoices, and rules—save a ton of time, and the dashboard gives a clear snapshot of cash flow without needing to dig around."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

JW

Julia W.

CFO, accountant, tax preparer

> "Overall everything now involves pop up windows and side bars that open up and push the working area of QBO off the side where you can no longer see your data."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

VR

Verified Reviewer

Customer Support

> "The dashboard gives a clear, real-time snapshot of your finances, and navigating between invoicing, expenses, and reports feels seamless."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7113370)

JW

Julia W.

CFO, accountant, tax preparer

> "The new invoice layout is slow and cumbersome and has increased the amount of clicks required multiple times over."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7020308)

VR

Verified Reviewer

COO

> "Our resources are limited, so QBO is a good, inexpensive tool to help us manage several key areas like bookkeeping, invoicing, reporting."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

TD

Traci D.

owner

> "The Cons are that it allows non bookkeeper/accountants to do things that should not be allowed and should only be done by bookkeepers/accountant. When I want to print something I have to..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6821142)

KH

Kathy H.

Project Manager

> "Financial reports are everything I need and invoicing and payments save me so much time; especially using the automatic payments monthly for multiple clients."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7030094)

JD

Joy D.

Accountant

> "Sometimes it will say it is auto expense and sometimes it will say it’s a loan or maybe supplies… it isn’t consistent and you must know basic accounting before you attempt to start trusting..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027544)

Nathan H.

Owner

> "It allows me to track my hours, receipts and makes invoicing easy so that I don’t have to worry about making mistakes."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104187)

SB

Syretha B.

Firm Administrator

> "While I appreciate the added security, I do get frustrated at times when sessions time out and I have to login and authenticate multiple times throughout the day."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053610)

Stacy M.

Accountant

> "The ability to take credit cards and ACH payments works well & has actually made a positive impact on our ability to collect customer accounts quicker."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054657)

David K.

President

> "Intuit practically has a monopoly here (especially after acquiring Xero) - and they just lay the costs onto us business owners. So prepare yourself for the monthly, quarterly, or annual..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6771101)

Gena T.

Owner

> "Mobile app functionality – The mobile app allows quick checks, invoicing, and receipt capture on the go."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

VR

Verified Reviewer

General Manager

> "The reporting tools are powerful, but customizing them can be frustrating, and sometimes it feels like things take more clicks than they should."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

RB

Rob B.

Director of Photography

> "I can easily add services and products and sending a payment link to customers is easy; I can either email them directly from Quickbooks or copy a link to send from my own email."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7053562)

VR

Verified Reviewer

General Manager

> "I’ve also run into occasional glitches with bank feed syncing—nothing major, but enough to slow things down when you’re trying to reconcile quickly."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7055195)

AZ

Andrew Z.

Operations Manager

> "It has been a blessing for managing our company's financing. Because it is always available through a web browser, means that I can always handle any invoicing need no mater where I am."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7109418)

VR

Verified Reviewer

COO

> "We wanted to use the bill pay feature, but it required an extra fee at the time (not sure if this is still the case), and we didn't want to pay the premium."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7100561)

JG

Jasmine G.

Office Assistant

> "From tracking expenses and managing vendor payments to generating detailed reports and preparing payroll, QuickBooks gives me the tools I need to support daily operations efficiently."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6866198)

BN

Bruce N.

President

> "Some of the tech support isn't up to date with the software; it's hit-or-miss when it comes to getting good support—no option for hard-copy backup. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061681)

PM

Patrick M.

Chief Accountant

> "QuickBooks Online offers features that enables me to streamline processes such as invoicing, time tracking on projects and billing."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6873189)

LA

Linda A.

Accounting

> "I've been frustrated by the customer support, which can be slow to respond, and sometimes I feel like it's difficult to get a resolution for complex technical issues."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7029286)

BB

Brent B.

VP Business Development

> "Quickbooks Online is a very efficient product that gives our small business real time data and reports to help us guide all of our decision making and track our progress and goals in real..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7016100)

VR

Verified Reviewer

Bookkeeper

> "Hefty subscription price hikes are common but the features they use to justify it are often buggy and should still be in beta mode."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7044808)

STS

Sandra Toribio S.

Accounting Specialist

> "QuickBooks online gives you all your business features at your fingertips income and expense tracking, invoicing, bill payment, bank reconciliation and even payroll."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7008683)

VR

Verified Reviewer

Founder

> "For a small business, I didn't need the fancy reporting capabilities, and felt that paying for them was not the best use of my capital."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7071195)

Cayla F.

Paralegal

> "Quickbooks is a great program for easily sending invoices and receiving payments. Although it did have a few bugs in the early stages and we encountered some issues, they seem to resolve..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7117286)

BV

Bradley V.

Owner

> "Their deceptive practices and inadequate support have caused significant damage to my credit score, and their refusal to rectify the situation speaks volumes about their customer service..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6400076)

JV

Johnny V.

Accountant

> "QuickBooks Online excels in accessibility, automation, and integration, making it a strong choice for small to medium-sized service-based businesses that prioritize cloud access and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6794279)

AR

Andrew R.

Operations

> "There are limitations on the number of users and file sizes, which can be problematic as a business grows."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7045404)

Roger A.

Owner

> "I like how it helps manage expenses, invoices, and basic accounting in one place for a fair price."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7078839)

MK

Michelle K.

Accountant

> "It has been difficult to convert our data from Desktop and the loss of ability to have multiple invoice templates from different departments has caused us to restructure our billing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6716163)

HS

Habiba S.

Accounts Manager

> "I enjoy using it and it allows me to arrange the data in different format and helps with planning and budgeting as well"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6773547)

KP

Keyur P.

Field service technician

> "Sometimes Quickbooks slows upload the photos when network issues"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7115848)

JD

Jeremiah D.

Owner

> "Now with a highly competent bookkeeping team and new AI tools for uploading receipts and invoices, things have improved and I'm getting the business data that I need."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7011619)

SO

Stacey O.

Admin

> "QBO is great for tracking finances, but the reports don't do very much for us."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031109)

Gena T.

Owner

> "What I like most about QuickBooks Online is the remote access, which allows me to work from anywhere in the world."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7064951)

KJ

Kayla J.

Director

> "I like QuickBooks, but there are a couple of features, such as receipts they have updated recently, which I am not a fan of because you can no longer drag & drop multiple receipts."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6773684)

SP

Sara P.

Director of Operations

> "It simplifies our customer management by keeping account notes, invoices, and payments organized."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7065789)

VR

Verified Reviewer

Accountant

> "The payroll feature can be more updated and user friendly, I found it to be a bit of a hassle to use and not user friendly compared to some other softwares out there."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

David K.

President

> "Quickbooks is the leading online accounting software for businesses for good reason - they've got all the bells and whistles plus my accountants can log in through delegated access."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6771101)

EJ

Ethan J.

Auditor

> "My only issues with quickbooks is that the appearance is quite outdated and not as easy to use compared to other systems like Xero."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7104389)

VR

Verified Reviewer

Owner

> "It needs a bit cleaning up, but as you go through the cleaning process you get to understand the categories better and come up with a great organization of all your transactions and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7118775)

JM

Jaqlyn M.

HR, Finance, and Communications Director

> "QBO wants you to do an automated version of payroll; however, you literally cannot let it be automated as it does not have the capability to automatically transfer overtime hours."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6274672)

SA

Stephanie A.

HR Director

> "It allows for ease of bill pay and vendor management for invoicing and account overviews"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7031581)

BV

Brooke V.

Accountant

> "Had a credit card cancelled and tried updating QB to our new card, it would not accept a new card in their system, they promised it was on their end and they were working on it, nothing..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6520797)

MW

Matt W.

President

> "Their Payroll and Benefits integration has been a godsend and has help me retain my employees by offering them competitive health insurance and pretty soon I'm going to try their 401k..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6780676)

MB

Mitch B.

Compliance Manager

> "QuickBooks Online can load rather slowly and be difficult to navigate, and as such has a bit of a learning curve."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7044919)

VR

Verified Reviewer

Chief Financial Officer

> "What I like most about QB Online is its convenience, user-friendly interface (ease of use for non-accountants, and the various standard reports for analyzing the financial activity and..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6870144)

JV

Johnny V.

Accountant

> "Bank Feed Issues: Users frequently report problems with bank feeds, such as incorrect transaction rules, duplicate entries"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6794279)

JR

Jack R.

Accounting Specialist

> "The reporting feature is especially useful because you can customize and save your own report formats."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

KL

Kyle L.

President

> "Also the tool that pulls over all data from previous software sounds great but it doesn't keep currency conversion which sucks if you need that."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6829888)

AH

Allison H.

Operations Manager, HR

> "For my other job, running payroll is so easy - and sending out W2's & 1099-MISC/NEC's are a breeze! And gathering documents for the 990-PF would be unendurable without QuickBooks Online!"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7046401)

JL

Jill L.

HR Manager

> "I have tried to set up the tracking and attendance on my own and found it difficult to do. "

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7027356)

JSF

Jennsy Suyapa F.

Paralegal

> "The interface provide a on overview, a kind of financial report of the money distribution which become helpful to understand."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7034662)

Soner H.

CEO

> "Sometimes it can be overwhelming to adjust to a new expense. And the bank connection always disconect after 6 months"

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7097469)

JM

Jae M.

Payroll Coordinator and Office Manager

> "It allows me to directly send invoices to clients without sending the email myself."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7054875)

PT

Paolo T.

CEO

> "The program has not allowed me to connect to my bank account for two months and every time I try it tells me that it is under maintenance (I don't know what) until January 2026."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6841098)

TR

Tara R.

COO

> "It makes tasks like correcting payroll errors or needing to send a last-minute payment out seamless and easy."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7044639)

VR

Verified Reviewer

CAO

> "Sometimes the Tasks do not show up and have to refresh the page several times."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7107298)

VR

Verified Reviewer

Accountant

> "Quickbooks Online is a very sophisticated tool that has everything you need for a business to be ran and keep clean records."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7085286)

TD

Thomas D.

Owner

> "I believe if am paying for a service I should get some control over it and not have to endure your advertising and upselling."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7061596)

AS

Alexis S.

Managing Director

> "This accounting software is a must for beginners, intermediate - and even professionals, that look to keep their books in order - and project business growth."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6801581)

KJ

Kayla J.

Director

> "The glitches in the system, errors with loading, and a lot of occurrences when you cannot access the site."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6773684)

SO

Susan O.

Office Manager and Assistant

> "I like that QuickBooks Online handles payroll well, although you have to make sure the correct pay period is selected if you run payroll a few days after the end of the pay period, which I..."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6814865)

CM

Colleen M.

Owner and Designer

> "The service call line is generally answered from a call centre in the Philippines, and unfortunately it sounds like all agents are reading from a script."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824914)

JR

Jack R.

Accounting Specialist

> "It includes almost all the features you need—reports, invoices, payments, and more."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___7110184)

HB

Haley B.

Manager

> "the cost is a drawback, and I miss the advanced reporting and customization options available in the desktop version."

[See full review](https://www.capterra.com/p/190778/QuickBooks-Online/#Capterra___6824916)

[View Reviews](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/)

## User interface

[17hats](https://www.capterra.com/p/144328/17hats/)

4.40 (136)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

4.34 (8,385)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Accounting

150

Important

Activity Dashboard

120

Important

17hats

24/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Business Process Automation
-   Calendar Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Management
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Employee Management
-   Financial Management
-   Generative AI
-   HR Management
-   Inventory Management
-   Marketing Automation
-   Mobile Access
-   Order Management
-   Payroll Management
-   Performance Metrics
-   Point of Sale (POS)
-   Productivity Tools
-   Project Management
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Sales Automation
-   Scheduling
-   Supply Chain Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Time Off Management
-   Training Management

[See all features](https://www.capterra.com/p/144328/17hats/#features)

QuickBooks Online

Top features

30/50

-   Access Controls/Permissions
-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Billing & Invoicing
-   Business Process Automation
-   Calendar Management
-   Client Management
-   Client Portal
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   Contact Management
-   CRM
-   Customizable Branding
-   Customizable Fields
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Drag & Drop
-   Electronic Payments
-   Employee Management
-   Financial Management
-   Generative AI
-   HR Management
-   Inventory Management
-   Marketing Automation
-   Mobile Access
-   Order Management
-   Payroll Management
-   Performance Metrics
-   Point of Sale (POS)
-   Productivity Tools
-   Project Management
-   Purchase Order Management
-   Purchasing & Receiving
-   Quotes/Estimates
-   Real-Time Data
-   Reminders
-   Reporting & Statistics
-   Sales Automation
-   Scheduling
-   Supply Chain Management
-   Support Ticket Management
-   Task Management
-   Third-Party Integrations
-   Time & Expense Tracking
-   Time Off Management
-   Training Management

[See all features](https://www.capterra.com/p/190778/QuickBooks-Online/#features)

### Recognition

No recognitions have been awarded to 17hats

No recognitions have been awarded to QuickBooks Online

### Deployment & support

17hats

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

QuickBooks Online

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

17hats

-   By 17hats
-   Located in United States
-   Founded in 2014

QuickBooks Online

-   By Intuit
-   Located in United States
-   Founded in 1983

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