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Time To Pet is flexible and fully customizable making our system the ideal choice for both the established pet care company with 50+ staff members as well as the new pet care pro just starting out.
ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.
What I like the most is that the customer service is always available and super knowledgeable. They are always doing updates to better the app's performance.
And I believe the scheduler on the client side can be a bit complex and confusing for them.
The pricing is great and works well for any size company. They have an excellent user support database, but also encourage you to ask questions any time you need help.
It is almost impossible for me to miss visits. If a backup sitter is assigned, I can see if the visits are being done in real time.
I love more features about this product than I can think of at this time. I love the ability to cover all aspects of my business (scheduling, invoicing and conversation/reports) in one place.
It would appear the scheduling aspect of the software is set up for an individual at specific times. Not such a big deal as you just have to override it but a bit of a pain when doing mass scheduling.
They really care about their clients productivity and seem to really care about what we want to see improved upon. They are always making things better and sometimes it's crazy good.
I really can’t think of a negative with the actual software. I think my only negative comment would be that I feel they need live customer service via phone and not just via email.
Their support and consulting are great and their product is continuing to improve. It doesn't have everything we want yet but we're getting there.
Ordinarily, I wouldn't call this a negative element, but if you try and utilize all of the features available to you making data updates can feel a bit overwhelming.
I love the access to all my clients and my ability to keep all of my detailed information in one please.
Very difficult to manage a team and not have to click into individual accounts.
I also like being able to personalise what I see on my dashboard and the ease of use of the success cycles and pulses.
When we used it, it did lack some functionality for task management.
I really like the ability to track engagements with customers and the Pulse of our customers. It allows for an easy view of where my accounts are and their status.
CS can be a little buggy and tends to cause problems in our org from time to time.
Jeri: My name is Jeri. I'm the owner. And I give Time To Pet a five rating. For more information, click the link below. When I started using Time To Pet, I actually had no software at all at the moment. And I wanted to make sure to find an all-inclusive program that allowed me to do scheduling, billing, maintain my clients, and even have the potential to do things like tracking mileage. Time To Pet does that for me. So that's why I went with them. I decided to deal with Time To Pet because they offer a great billing scheduling system. They offer features like tracking mileage, offering the ability to make sure that I can maintain all of the pet's information, and it offers convenience signup and other tracking options. If you've ever worked with any sort of scheduling system, Time To Pet is fairly easy to get set up. They walk you through all of the steps one by one for getting your companies set up and helping customize every step of the profile that you may or may not want to use with your clients. If you're considering Time To Pet, I really recommend that you look into following through with it. There's so many other softwares where they offer most of what you're looking for, but then you still have to go with one or two other things to be able to finish up all of the processes and procedures. Time To Pet makes it really nice because it actually has everything you need all in one-stop. And that's all you really have to worry about.
Time To Pet
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Time To Pet
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