# Compare X Pro vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare X Pro and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144330-223748/TweetDeck-vs-Promocom

---

# X Pro vs Promo.com Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

X ProPromo.com2/4 selected

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.5 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.5 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [1,044 reviews](#user-reviews)

Positive

947

Neutral

93

Negative

4

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Semrush

4.6 (2,323)

* * *

Starting Price

$139.95

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Cloud Campaign

4.9 (161)

* * *

Starting Price

$49.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

### monday.com AI Work Platform

4.6 (6,072)

* * *

Starting Price

$9.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

94%

of reviewers  
rated it above 4 stars

* * *

### Constant Contact

4.3 (2,934)

* * *

Starting Price

$12.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

86%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 6,337 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Social Media Integration

NA

Email Marketing

NA

Post Scheduling

4.6

Campaign Planning

NA

Engagement Tracking

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[1,044](https://www.capterra.com/p/144330/TweetDeck/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.6

Customer support

4.2

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Any business or corporation seeking Social Media Management software

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

SR

Skyler R.

Freelance Social Media Marketing Specialist

> "I also love the ability to write longer tweets, embed videos and I see less ads on X pro!"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6573821)

MG

Mohamed G.

Teacher

> "The spread of rumors Like other social networking sites, Twitter is a platform for spreading unconfirmed rumors from any source,..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6096191)

SR

Skyler R.

Freelance Social Media Marketing Specialist

> "I love being able to see the granular details of how many impressions, video views etc"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6573821)

Warren B.

Developer Advocate

> "As it is a website/tool to allow you to view many tweets at once. If the site/service goes down (rarely does) it can be..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3727356)

SR

Skyler R.

Freelance Social Media Marketing Specialist

> "You do have to get 5M impressions over 3 months to be eligible even despite being a premium member but it's worth putting in the..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6573821)

VR

Verified Reviewer

Petroleum Engineer

> "Is that it consumes a large part of the random memory “RAM”, which may cause suspend in the browser …Also The columns are narrow..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4328991)

PS

Palla S.

SEO Consultant

> "The Real-time updates allows me to view and interact with social media content in real-time, making it easier to engage with..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4400081)

JQ

Jessy Q.

usuária

> "As many people do not identify themselves on the application, it is difficult to take any action about this."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6249305)

VR

Verified Reviewer

Petroleum Engineer

> "The columns feature in TweetDeck provided a wide range of diversity and distinction among users, as any user can add the columns..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4328991)

CS

Candace S.

Assistant

> "I dont like when people post nasty things on there."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6317235)

NV

Noemi V.

Ingeniero en administracion de empresas

> "My experience with TweetDeck has been very good, this tool has allowed me to easily carry out my work every day, managing..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3731482)

AN

Alessandro N.

societa affitti

> "not so useful for our business,to much simila to twitter"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___5035453)

Geraldine M.

Marketing Management Specialist

> "It is the type of system that a few years ago was not so necessary but that is currently gaining a lot of strength because it is..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3856298)

MT

MIAN T.

Manger

> "This platform same problem Calling time."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6074263)

JO

Julius O.

Digital Marketing Expert

> "I love using Tweet deck as I can access all my accounts from one screen and make tweets on different accounts by one click."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3876729)

NCH

Nyssah Cheilone H.

Student

> "Logging in or switching to multiple accounts takes a lot of time and it's hard if you are a social media manager."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3916459)

GS

Glen S.

Writer/Author

> "It offers a variety of features, including the ability to post content at a specified time (instead of having to sit behind your..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3937233)

SA

Setareh A.

Electrical Engineer

> "Another thing to mention is that TweetDeck is only available on desktop and does not have a mobile app."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4756168)

Faith N.

Leadership Development Intern

> "I love the fact that with TweetDeck one can create columns for different sections (home, likes, trending, direct messaging,..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4257194)

HS

Hossein S.

Electrical Engineer

> "The only thing I can think of is that TweetDeck can only be used for managing twitter accounts."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4607373)

VR

Verified Reviewer

Brand Manager

> "The best thing about Tweet Deck is the ability to auto-refresh and customize the account dashboard."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4166561)

VL

Via L.

Business Owner

> "It seems to me that it currently doesn't offer much value and needs to be updated to a newer version with improved functionality."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3737940)

CW

Caitlin W.

Medical Assistant

> "The automated publishing is a life saver because you can schedule your posts so you don’t have to be on your phone making posts..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4201639)

VR

Verified Reviewer

Student

> "The UI feels small and hard to work with, in my case sometimes I get log out with no reason."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4183537)

LG

Laura G.

Social Media Strategist

> "I love that TweetDeck allows you to manage multiple timelines on one screen, right in your web browser."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4589680)

Faith N.

Leadership Development Intern

> "The only thing I like least about the software is the fact that the columns aren't wide enough."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4257194)

Warren B.

Developer Advocate

> "This makes it easier as developer advocate to keep a eye on the development community in real-time with certain searches be able..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3727356)

VR

Verified Reviewer

data analyst

> "some features do not work directly on the application."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4214700)

VR

Verified Reviewer

Advogada

> "It has functions that make this activity easier and more automated, reducing the need for a large number of employees to meet..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4315644)

Brijraj A.

Ph.D. Scholar

> "The interface can be extremely overwhelming for first-time users and may take a while to get used to."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3790716)

HJG

Harold Jasper G.

Nurse

> "Is is verry convenient in using helping me published my tweet on given date and time without worrying that you have to..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4286092)

SB

Summer B.

Boss

> "The whole set up is pointless to use."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___6008243)

VR

Verified Reviewer

Marketing Manager

> "Tweetdeck saves time (and money) by letting you write your tweets in bulk and schedule them out and different times. "

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3796763)

AS

Ahmed S.

communication engineer

> "Before it, communication was dispersed and work research might be lost."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4872222)

JC

Joshua C.

Owner

> "It allows you to customize a workstation that shows feeds and interactions."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4495850)

VR

Verified Reviewer

Video Editor

> "The least thing I like about this is the built-in video player."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3803502)

PP

Pritesh P.

Digital Marketing Associate

> "It helps me a lot in researching trends and keeping track of profile activities for my campaigns."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4887740)

Joseph K.

President

> "I don't like the speed that the columns update."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3635332)

VR

Verified Reviewer

Student in Industrial Maintenace

> "The advanced filtering and search features are also very useful in finding relevant tweets for our content."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4599915)

KF

Kathryn F.

Marketing & Communications

> "There aren't any features that I dislike about TweetDeck."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3828768)

Jose manuel C.

CEO

> "Additionally, integrating Tweetdeck into my existing business processes was a breeze, and it has quickly become an indispensable..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4594165)

VR

Verified Reviewer

Vice President

> "Tweets go out of sync."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4760230)

VR

Verified Reviewer

Brand Manager

> "Now, we can effortlessly schedule our tweets and monitor the upcoming tweets that too at no cost."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4166561)

Gamya R.

Administrative assistant

> "It’s not popular as the “tweeter” ."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4298874)

VR

Verified Reviewer

Administrative Assistant

> "I love how I can see everything all at once on one screen; Timeline, Mentions, DMs and Trends etc."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3739819)

VR

Verified Reviewer

data scientist

> "I can't download tweets."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4243323)

Geoffrey S.

Bassist, Instrumentalist, Composer

> "I don't use Twitter for Marketing, however, this tool is a great way to manage the different accounts I have that cover my..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3879134)

SM

Stephanie M.

Sales

> "I don’t like how it would freeze my phone"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4417138)

AJR

Alain Jove R.

Consultant

> "You can even login to these accounts at the same time which is a lot more convenient than logging out and then logging in to..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3797837)

VR

Verified Reviewer

Associate Attorney

> "I just couldn't justify the cost in light of my use case, for which the numerous extra features added less value."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3243055)

BF

Betsy F.

Business Owner

> "I liked the flexibility of the twitter account management, and being able to customize multiple feeds/streams"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4585129)

VR

Verified Reviewer

Internet Marketing Specialist

> "TweetDeck doesn't have all of the features of some of the pricey social media management tools."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3525342)

SA

Setareh A.

Electrical Engineer

> "This feature allows me to create a personalized dashboard that meets my needs."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4756168)

VR

Verified Reviewer

Vice President

> "Random crashes."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4760230)

AS

Ahmed S.

communication engineer

> "This application achieved the required communication between the members of the work team with the presence of a password for..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4872222)

KM

Karel M.

Freelancer

> "Can't properly utilize the analytics for tweets."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3566115)

GS

Glen S.

Writer/Author

> "TweetDeck is a convenient way to monitor multiple timelines on your Twitter account."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3937233)

LA

Luiz A.

Jornalist

> "Sometimes tweetdeck crashes on windows version."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3075704)

HS

Hossein S.

Electrical Engineer

> "It is a very simple application to use, however, it is very powerful, and highly recommended tool for organizing marketing data..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4607373)

SS

Srinivas S.

Software Engineer

> "Tweetdeck not having an edit option is kind of annoying."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3289789)

Elle D.

Founder / Owner

> "Having so many feeds, with their relevant filters, viewable at once means I can see the information I need... at a glance."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3759994)

RS

Raquel S.

Maquiadora

> "What could improve is the site interface, it is very polluted with information on the screen, sometimes it causes a failure on..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___2308112)

VR

Verified Reviewer

Brand Manager

> "With an array of functional tools available, we are able to engage with our followers in a real and more effective manner."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4166561)

TA

Tyler A.

Copywriter

> "As someone who tweets professionally and personally, man do I wish there was an "edit" feature that would exist in TwitterDeck...."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___2593240)

VL

Via L.

Business Owner

> "I maintain several accounts, therefore this feature really helps me get the most out of my time on this platform."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3737940)

BR

Benedetta R.

Marketing Specialist

> "The deployement was not very easy at the beginning"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4312033)

Warren B.

Developer Advocate

> "This is a great way to get an overview in your browser with many columns being able to be added."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3727356)

NP

Nickisha P.

Self Employed

> "Also explicit content may end up on your feed."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3413207)

VR

Verified Reviewer

Life Coach

> "I love the deck feature that allows you to customize columns of material based on lists, popularity, hashtags, etc."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3468225)

AR

Albert R.

Cloud Computing Architech, Robert Ruppert

> "the only point that I don't like is that there is no mobile version"

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3485196)

LG

Laura G.

Social Media Strategist

> "The scheduling and post automation feature is very helpful for social media managers."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4589680)

Markell D.

Medical Claims Specialists

> "I hate they took away the edit feature."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3220551)

VR

Verified Reviewer

Advogada

> "It is a platform that facilitates marketing and customer service through social networks."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4315644)

Jose A.

Front end developer

> "its not something related specifically to twitdeck just the nature of twitter, sometimes I can't read because of many twits..."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___2266017)

NV

Noemi V.

Ingeniero en administracion de empresas

> "in national and international networks allowing to search for improvement opportunities for own accounts."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3731482)

JL

James L.

Operations Manager

> "Some find the dashboard is not intuitive to use."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___3542834)

VR

Verified Reviewer

Associate Pastor

> "It is incredibly helpful during live events when you’re trying to monitor multiple channels."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4473493)

MT

Mayara T.

Software Tester

> "Sometimes TweetDeck takes a long time to load and even crashes, so I have to update the guide again."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___2364266)

SA

Setareh A.

Electrical Engineer

> "Overall, TweetDeck is a powerful tool for Twitter users looking to streamline their social media management. "

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___4756168)

LM

Luke M.

Director

> "Not being able to always view video content or photo content in the software itself is tough."

[See full review](https://www.capterra.com/p/144330/TweetDeck/#Capterra___2922228)

[View Reviews](https://www.capterra.com/p/144330/TweetDeck/reviews/)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "i strongly recommend to try this product for those who are struggling to find the right platfrom for the social media..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

EU

ELIZABETH U.

owner

> "The awesome customer service and knowledge and most of all the professional finish to the product offered!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2776481)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

TA

Thomas A.

Landscape Gardener

> "Not only my that, but the access to so much stock footage for such a good price was great."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2448873)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

SS

Sorcha S.

Designer

> "I'm able to whip out projects really quickly and the clients are super impressed!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2425329)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)

4.48 (1,044)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

X Pro

6/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/144330/TweetDeck/#features)

Promo.com

Top features

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

No recognitions have been awarded to X Pro

Promo.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

X Pro

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

X Pro

-   By Twitter
-   Located in United States
-   Founded in

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

## Popular Comparisons

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.48 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

vs

[Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,189)](https://www.capterra.com/p/210721/Instagram/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144330-210721/TweetDeck-vs-Instagram)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,189)](https://www.capterra.com/p/210721/Instagram/reviews/)

$199/month

Price

Contact vendor for pricing

4.0

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/210721-223748/Instagram-vs-Promocom)

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.48 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

vs

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.56 (1,138)](https://www.capterra.com/p/210733/Snapchat/reviews/)

Contact vendor for pricing

Price

$5

4.4

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144330-210733/TweetDeck-vs-Snapchat)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.56 (1,138)](https://www.capterra.com/p/210733/Snapchat/reviews/)

$199/month

Price

$5

4.0

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/210733-223748/Snapchat-vs-Promocom)

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.48 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

vs

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

Contact vendor for pricing

Price

$15/month

4.4

Features

4.5

4.5

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144330-159351/TweetDeck-vs-Zoho-Social)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

$199/month

Price

$15/month

4.0

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/159351-223748/Zoho-Social-vs-Promocom)

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.48 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

vs

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[4.43 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144330-213257/TweetDeck-vs-Facebook)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[4.43 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/)

$199/month

Price

Contact vendor for pricing

4.0

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/213257-223748/Facebook-vs-Promocom)

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.48 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Contact vendor for pricing

Price

$15/month

4.4

Features

4.4

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/144330-171840/TweetDeck-vs-HubSpot-Marketing)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$199/month

Price

$15/month

4.0

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/171840-223748/HubSpot-Marketing-vs-Promocom)

[X Pro](https://www.capterra.com/p/144330/TweetDeck/)[4.48 (1,044)](https://www.capterra.com/p/144330/TweetDeck/reviews/)

vs

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,799)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Contact vendor for pricing

Price

$249/month

4.4

Features

4.3

4.5

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121701-144330/HootSuite-vs-TweetDeck)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Buffer](https://www.capterra.com/p/143492/Buffer/)[4.51 (1,491)](https://www.capterra.com/p/143492/Buffer/reviews/)

$199/month

Price

$6/month

4.0

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143492-223748/Buffer-vs-Promocom)