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Designed for midsize to large businesses, a social media analytics solution that helps analyze campaign performances, monitor brand mentions, conduct sentiment analysis, and more.
SMBs, enterprises, marketing agencies, C-suite executives, and non-profits seeking to streamline digital marketing, manage multiple channels, enhance brand presence, and drive growth.
The amount of data they access is impressive, but more impressive is the level of service they provide to their clients.
The social listening can be iffy due to API restrictions. Sometimes posts are missed or delayed.
This tool is easy to use and has great UX. The offerings that it does have are nice.
This really is my only complaint about the platform, although this wasn't even an available feature when we first started using the platform.
There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.
Netbase can be a little 'sticky' when messing when applying too many filters and doesn't notify you when the query could be missing something or opposing each other.
Additionally, when you need them, they're there. From the top of the organization down, this is a great group of people.
The only downside is the cost of the different products and that they don't all come under one fee - If I were a small business I don't think I would be able to afford Netbase.
I was looking for a social media management platform that's easy to use, affordable, and has all the powerful features that I need. Then I found eClincher and it was love from first sight.
This tool was very difficult for me to use and every time I tried I became upset and aggitated because it shouldn't be THAT complicated.
I like that you are able to post to multiple social media accounts with relative ease. The customer support is friendly and willing to help in anyway they can.
I sadly cancelled my membership. Within a few days, I was back.
Social scheduling is super easy, I found eClincher easier than Hootsuite due to its simplicity and user experience. Pricing is excellent, I just find it easy to understand my audience in a whole.
But, my 2 social media employees have had trouble figuring out how to use it and switching between accounts.
It's also very useful when working with teams. I like that I can manage several platforms in the same place and it's a great price for the value.
Inability to drag/drop scheduled events on the publishing calendar. Rescheduling an already scheduled post requires manually deleting each scheduled date.
Dan F.: Hi, my name is Dan. I'm the director of communications, and I give eClincher a four out of five. For more reviews, click below. When I was using other platforms compared to eClincher, I saw a lot of great different things. And some of the platforms that I used, Hootsuite, Sprout Social, CoSchedule, all have their benefits. eClincher has some of its own benefits. But there were a lot of different platforms that I considered in using a social media scheduler. eClincher has a lot of different benefits and a lot of different things that you can use for any social media manager or anyone who's handling the social media within your company. eClincher, one of their best traits is the ability to integrate multiple different platforms. I'm not just talking about your social media platforms. Of course, any social media scheduler is going to integrate all of your social platforms. But I picked eClincher because it gave me the ability to integrate Google Drive and Dropbox, which you don't usually see from other platforms. And that's great because when you're thinking about all the different content... Let's say you have a graphic designer who's creating your content, and their files are really big because obviously, they're making great art. Right? Instead of them sending you your files, your marketing material, and then your email getting bogged down, or maybe your inbox doesn't accept files over a certain size, they upload it to the cloud. Right? It makes sense. Then you have to go to the cloud, download it and then upload it. Well, this just saves you one extra step because of that integration. So you just pull the information, you pull your marketing material right from the cloud, integrates it right within eClincher, and then bam, you're good to go. The onboarding process for eClincher was actually really easy, really self-explanatory. It was so easy in the sense that it just guided you through. It said, "Let's go here to include your social profiles. Let's go here to include all these other things. Do you want to include this or this?" And if you don't, you just skip it. It was really, really easy. It made the process of onboarding just fast and simple so that you can get to what you need to do, which is scheduling your content. When you're considering software, and you're considering a social media scheduler, eClincher is a great beginner software because it allows you to do all the different things that you need to essentially get the job done. If you want to do something that's a little more advanced, I have some other suggestions. But this eClincher allows you to literally, as a beginner, just get the job done with social media scheduling, with content, with integrations. It has lot of different nice bells and whistles. So I would definitely suggest eClincher for that.
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