--- title: "Compare Nutshell vs SendPulse 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Nutshell and SendPulse based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/144340-146369/Nutshell-vs-SendPulse" page_type: "comparison" language: "en" --- # Nutshell vs SendPulse Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NutshellSendPulse2/4 selected [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) [SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) [## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [625 reviews](#user-reviews) Positive 551 Neutral 59 Negative 15 [## SendPulse](https://www.capterra.com/p/146369/SendPulse/)[4.6 (773)](https://www.capterra.com/p/146369/SendPulse/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [773 reviews](#user-reviews) Positive 730 Neutral 26 Negative 17 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### Jobber 4.6 (1,486) * * * Starting Price $39.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Odoo 4.2 (1,331) * * * Starting Price $31.10 Per User,Per Month Free Trial Free Version * * * User rating 83% of reviewers rated it above 4 stars * * * ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 14,345 reviews from email marketing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 61%Fit Missing features Not enough reviews Feature ratings Email Campaign Management 4.4 Campaign Scheduling 4.1 Customizable Branding NA Lead Capture 4.2 Customer Segmentation \-- 82%Fit High performer Feature ratings Email Campaign Management 4.7 Campaign Scheduling 4.8 Customizable Branding 4.6 Lead Capture 4.5 Customer Segmentation 4.5 User satisfaction User satisfaction 4.4 User reviews[625](https://www.capterra.com/p/144340/Nutshell/reviews/) Ease of use 4.4 Functionality 4.1 Value for money 4.4 Customer support 4.4 User satisfaction 4.6 User reviews[773](https://www.capterra.com/p/146369/SendPulse/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.4 Price starts from Price starts from $13Per User, Per Month - Free version - Free trial Price starts from $10Flat Rate, Per Month - Free version - Free trial Best for Best for Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software. Best for Bloggers Retail E-commerce Tourism Banking Small and medium business EdTech IT ## User reviews Pros & cons JT John T. Owner > "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693) AB Amber B. CEO > "Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7165662) BC Brook C. Partner > "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) RB Roderick B. Director Owner > "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735) Marcus B. Founder and Advocate > "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) JB Jeff B. CRO > "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) RW Robert W. Sales manager > "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924) JF Jody F. Territory Sales Representative > "All of the data is there, but extracting it in a customizable, meaningful report format is lacking." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096) BC Brook C. Partner > "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) Sera A. Bussness development realtor > "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) LE Logan E. Digital Marketing Manager > "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832) MM Maggie M. Business Development Coordinator > "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755) EJ Erin J. Director of Special Projects > "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966) JL Jessica L. Business Development Consultant > "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740) Nicky B. Chief of Staff > "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400) ER Emily R. Director of Communications > "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175) Samantha C. Marketing Specialist > "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354) Daniel N. SVP of Business Development > "It lacks a feature to create your own workflow from scratch." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726) MM Madelynn M. Campaign Director > "It allows me to learn our clients wants and needs and to pick up threads that others have dropped" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672) Alexander Elliot P. CIO > "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959) CO Casey O. Senior Consultant > "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798) RL Ryan L. Sales Manager > "Some features do not integrate with our high level of cyber security." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473) SL Stefan L. Sales Manager > "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893) NC Nick C. Director of Business Development > "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060) Nicolas B. Sales and Customer Service > "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720) Nicky B. Chief of Staff > "Nutshell can feel a bit dated at times, like old enterprise SaaS software." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400) Sera A. Bussness development realtor > "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) ND Normand D. Business development > "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568) Marcus B. Founder and Advocate > "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) JM Jay M. Territory sales manager > "Not being able to add attachments to emails inside the system" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802) JB Jeff B. CRO > "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) VD Verity D. Sales > "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707) ER Emily R. Director of Communications > "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175) ET Emilee T. Account Sales Specialist > "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095) Sera A. Bussness development realtor > "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005) AW Alexander W. Manager of Marketing and Engagement > "There are a few features that are not available in terms of sending mass emails." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305) Elias W. marketing and finance > "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576) Garret W. Regional Account Manager > "Unfortunately for my team, Nutshell is geared more towards products than services." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916) Garret W. Regional Account Manager > "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916) GT Guy T. COO > "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338) SM Sibusiso M. Admissions Consultant > "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922) Andrew A. Associate Director of Operations > "It gets daily use from me and not having it would make my life so much more needlessly difficult." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775) Daniel N. SVP of Business Development > "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726) Hayden L. C. Market Research Analyst > "I don't like not being able to call a support line." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802) KM Kymberly M. Director > "Email management feature, customer support consistency, user friendly, value for my money." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7128828) MY Michele Y. We don’t have titles > "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609) BC Brook C. Partner > "We can see in real-time across devices which opportunities are advancing and where others were left behind." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619) Cherrye M. Founder CEO > "It doesn't feel small-business friendly." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775) Ross M. CPO > "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742) DM Diana M. Account Manager > "The mobile app is less efficient than the desktop version" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380) BR Bryan R. President > "Having migrated from Salesforce, it is nice to see that we can report on basic business metrics with a few clicks rather than..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6537567) CD Catherine D. Owner > "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606) MM Mnjunatha M. Senior Business Consultant > "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696) MM Madelynn M. Campaign Director > "It can be complicated to learn to use, especially in the beginning." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672) KR Kari R. HR and Administration Manager > "It's great to have everything in one place and to be able to see real time notes from the team." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743) JA Jon A. Water Treatment and Inside Sales Consultant > "A lot of the marketing functions are less than intuitive." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237) SM Sibusiso M. Admissions Consultant > "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922) CD Cindy D. Client Engagement Coordinator > "email synch is a little sketchy." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519) Ross M. CPO > "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742) MS Michael S. Agency Owner > "There was always something missing, or it was clunky and too difficult to set up." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112) Patrick G. Chief Drinking Officer > "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690) KC Kelsey C. Sales Manager > "Once in a while I am searching for a company, and it won't show up.." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105) KH Kelsey H. Coordinator > "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809) JT Joel T. Owner > "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602) VD Verity D. Sales > "I love the duplicate feature to prevent the same client being entered." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707) MT Matthew T. Business Development Executive > "I don't like that it can be hard to find leads." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305) AA Alex A. Peer support specialist, drug and alcohol counselor > "Was a big fan of the team collaboration lead management email management customer support and security." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7124952) TH Tonya H. Brand Marketing Director > "I am not liking the design features - very basic." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155) JF Jordan F. Regional Sales Manager > "Easy user interface that allows you to filter leads/contacts quickly." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584) NC Nick C. Director of Business Development > "Seems buggy at times." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060) RT Reed T. Business development manager > "It also is easy to keep track of potential customers and what stage they are in the sales process." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904) IN Ian N. Product Marketing Specialist > "It crashes every single day, terrible user experience." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747183) KM Keagen M. Business Development Consultant > "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772) SM Sarah M. Sales director > "Lacks a few features of a salesforce, can’t manage SDR campaigns" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573) RM Reilly M. Director of Business Development > "Most CRMS can be complex or hard to track emails but this is very easy" [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862) SC Susan C. Sales Manger > "Also setting up the email is not user-friendly.." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6632027) KL Kate L. Sales and Marketing > "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050) DW Derrick W. VP of Business Development > "Having some issues with setting up broadcast emails and the DNS setting, but working through it. " [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015) AB Alex B. Marketing Coordinator > "Syncing with Gmail/Outlook is seamless, making communication tracking effortless." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272) TO Tatiana O. Marketing and Talent Manager > "I also dislike the same feature for the automatic emails, it becomes a pain point." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604) Marcus B. Founder and Advocate > "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) Andrew A. Associate Director of Operations > "It gets daily use from me and not having it would make my life so much more needlessly difficult." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775) JB Jeff B. CRO > "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776) AO Allison O. Development Director > "The hardest part of Nutshell to understand and use is the Dashboard." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664) Marcus B. Founder and Advocate > "What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583) CD Catherine D. Owner > "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606) IN Ian N. Product Marketing Specialist > "Good job on updating the visuals of your UI." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747183) JA Jon A. Water Treatment and Inside Sales Consultant > "A lot of the marketing functions are less than intuitive." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237) JL Jessica L. Business Development Consultant > "Does integrate well with other platforms as well for a more streamline use." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740) JT Joel T. Owner > "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..." [See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602) [View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/) JP Joshua P. Founder > "It's a solid tool for small business owners and marketers who want an all-in-one solution without paying..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464) IA Izuhunwa A. Personal Finance Educator and Coach > "I don't like the restrictions in some aspects of the email creation interface." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599) AS Ammar S. manager > "contain all thing i need and many features can help me figure out every problem i faced in my work space" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123871) LO Lahoucine O. creative > "UI can feel outdated at times." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) AH Abdelghani H. owner > "the drag and drop email builder made creating campaigns a breeze and the automation features saved me a lot of..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205) NG Nitin G. Designer > "I have been trying to call or email for the last 3 days but it doesn't happen and the support system of this logo..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210) Bilal O. Domino seller > "Automation tools (like Autofunnel) allow for building automated customer journeys based on their behavior, saving..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260) LO Lahoucine O. creative > "Automation setup is a bit complex." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) JP Joshua P. Founder > "The automation builder is powerful and makes it easy to set up drip campaigns and triggered sequences." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___7123464) LO Lahoucine O. creative > "Slow loading occasionally." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) GM Gift M. Founder and President > "I love that I can manage campaigns for our university, ministry, foundation, and training programs all in one..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833393) HB Hamza B. Affiliate marketing > "UI Can Feel Cluttered" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341) Bilal O. Domino seller > "An intuitive and smooth design that makes creating and managing marketing campaigns extremely simple, even for..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834260) EB Eburuche B. ED > "Sendpulse price variations with prevailing exchange rates is ridiculous especially in Nigeria." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) IA Izuhunwa A. Personal Finance Educator and Coach > "I like being able to customise email templates with ease, so that I can reuse them subsequently." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834599) EB Eburuche B. ED > "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) BC Badr C. Ceo > "Smoothness in transactions and more specific information to make money also for more information purposes and..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277) Jennifer W. Human Resources Generalist > "We should all verify emails before sending out a campaign, but nobody ever does." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739) AK Avash K. RA > "The Web Push Notifications are handy for me as I have collected a fair amount of subscribers." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363) EB Eburuche B. ED > "Your price has been increasing astronomically and your customer service agents have no explanation." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) EQ Elmehdi Q. Student > "The drag-and-drop editor is intuitive, and the pre-built templates saved me a lot of time." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362) NG Nitin G. Designer > "I have wasted a lot of time because there are other platforms that provide better service than you are doing." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210) EQ Elmehdi Q. Student > "I also appreciated the multi-channel marketing options—email, SMS, and even chatbots all in one place." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362) JC Jose C. CIO > "There should not be a charge at the beginning to be able to log in because this scares users away and if they..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247) AA Abdelouahab A. Marketing > "It simplified my marketing and customer communication workflows." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834249) TS Tina S. Author > "The pricing model is not to my liking at all." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562) OB Oussama B. IT Manager > "The chatbot feature works seamlessly on my clientss' websites." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070) Eduardo P. CTO > "One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4941160) Jennifer W. Human Resources Generalist > "Sendpulse has improved the legitimacy of my company's brand and communications by making me look more competent..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___5039739) HW Harry W. Manager > "Terrible customer support, they don't want to help us to resolve any issues" [See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643) AH Abdelghani H. owner > "still, it’s affordable, and the free plan is a nice way to test it out, i’d say it’s a solid choice for..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205) EB Eburuche B. ED > "Your dollar conversion rates are killing." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) AK Avash K. RA > "I don't send a lot of emails but its one less thing to worry about while using SendPulse." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6538363) VS Victoria S. Advogada > "The tags don't work as they should, it's very hard to find an specific contact when you want to chat." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913) AB Abdel B. Software engineer > "Loved having email, SMS, chatbots, & automation together affordably." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335) VG Victor G. Mr. > "I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817) AM Abdesslam M. Visual Designer > "Creating email campaigns with SendPulse is smooth." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834197) VR Verified Reviewer IT Chief > "I don't like how there is no phone support and the live chat can be slow at times." [See full review](https://www.capterra.com/p/146369/SendPulse/#GetApp___4378204) BC Badr C. Ceo > "Always be a good helper in critical crises and I think it will help you with your business skills and I think it..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277) Kevin H. Computer Programmer > "I am not to happy about the transactional mail services requiring a double opt-in to get approved." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4344938) MA Melissa A. President > "As an agency, we love the pricing, flexible features, and innovative updates!" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831157) Tafadzwa J. Marketing and Digital Information Systems Manager > "The trial version did not allow me to send trial SMSes, it confirmed that the messages were delivered, but the..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3220911) AA Aziz A. SEO > "I can easily access all the menus I am looking for." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509) EAV Enrique Alejandro V. Marketing and Developer > "The number of subscribers for my chatbot is a bit expensive" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4945493) AH Abdelghani H. owner > "i really liked sendpulse drag and drop email builder super easy to create nice emails fast." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834205) AK Anja K. Digital Manager > "More features are costing more money. When using images, you really need to small-size them, so that the..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3439153) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I also enjoyed the various features, such as automation, segmentation, analytics, and A/B testing, which made it..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528) VS Victoria S. Advogada > "The chat page itself is not very intuitive." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4857913) BE Bilal E. editing > "I liked it because it is easy to use, comfortable, not complicated, and has a wonderful combination of simplicity..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702) AP Alan P. denim > "What I liked the least is having to pay for wpp campaigns" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4895775) VR Verified Reviewer Marketing SEO > "SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4777207) LS Layssa S. Marketing > "I can't give an opinion because I only use chatbots." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4675420) LO Lahoucine O. creative > "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) NE Nessma E. manager > "The spam filter is far from perfect, too, which impacts their delivery system and rates." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384) OB Oussama B. IT Manager > "Reliable performance with no major technical issues." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834070) MS Meylach S. Director > "Somewhat bloated UI and slow response time is the only issue we have encountered, although it's a minor one." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3513937) LP Larissa P. Online Marketing Manager > "The tool is easy to use and often the free version is a good foundation to start with." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6832223) Luciano V. advisor > "For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664) MO Michelle O. CEO > "The ease of creating a website and the free domain!" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498) SO Stiven O. CEO > "The menu for select the next step for the bot works bad in iphone and sometimes in android" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3547988) JC Jose C. CIO > "Sendpulse is a great tool that helps in a transversal way in all areas since it sends all the information of what..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4792247) Munumi N. Innovations Officer > "The only downside to it is the integrations with other platforms like Google calender." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796) EQ Elmehdi Q. Student > "I really liked how easy it is to set up automated email campaigns." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834362) NE Nessma E. manager > "It's too conservative with the media content you can share in your emails." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3096384) RH Roman H. CEO > "The integration with Open AI is a really new feature, and the Fine tune model is really cool for company, i hope..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4653112) Luciano V. advisor > "The service is grumpy and extremely slow, totally below the level of competitors I've used before." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3239664) BE Bilal E. editing > "Thank you so much, and I hope I can embark on more experiences with you at the earliest opportunity possible." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834702) JoN João N. Institutional Communication Coordinator > "It is not as easy as it is supposed to be." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183) MaFJ María Fernanda J. CEO > "Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4813445) GP Gene P. Composer > "sometimes its hard to navigate the email builder - but usually i fig, it out" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3516396) MO Michelle O. CEO > "I would say this is a very useful software with a lot of great features, tech and perks." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6833498) SJ Sol J. Sales > "Your plugin wasn't as friendly/easy as it should be for WordPress. " [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931) SB Shimi B. CEO > "makes the Whatsapp connection so easy and it means a lot!" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6831325) Munumi N. Innovations Officer > "This has been a nightmare especially if you are doing it via webhooks." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796) TS Tina S. Author > "It was easy to import a part of my contacts (to fit the free plan's limits)." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6236562) Kristen C. Society Curator > "I also don't like that, after going through the proper steps to make my newsletters comply with standards, I may..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___2518960) AB Abdel B. Software engineer > "The platform as a whole is great and responsive." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834335) CH Carel H. CEO > "the automation is not well documented" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3135055) AA Aziz A. SEO > "the interface is easy and convenient." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509) SA Sammy A. Self Employed. > "Could not give an overview of the functionality of this software." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3502843) AA Aziz A. SEO > "I can easily access all the menus I am looking for." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509) LO Lahoucine O. creative > "UI can feel outdated at times." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) AA Aziz A. SEO > "the interface is easy and convenient." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6830509) HB Hamza B. Affiliate marketing > "UI Can Feel Cluttered" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834341) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "Furthermore, the platform was user-friendly and came with helpful tutorials and support." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4691528) SJ Sol J. Sales > "Your plugin wasn't as friendly/easy as it should be for WordPress. " [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3457931) VG Victor G. Mr. > "I really liked the user-friendly interface of SendPulse, making it incredibly easy to use." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4939817) SA Sammy A. Self Employed. > "Could not give an overview of the functionality of this software." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3502843) RH Roman H. CEO > "The integration with Open AI is a really new feature, and the Fine tune model is really cool for company, i hope..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4653112) Munumi N. Innovations Officer > "The only downside to it is the integrations with other platforms like Google calender." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3102796) LO Lahoucine O. creative > "It’s easy to use and budget-friendly, though some advanced tools can be tricky to master." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834267) JoN João N. Institutional Communication Coordinator > "It is not as easy as it is supposed to be." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4743183) CsS César S. CEO > "The product is exactly what I needed for my small business." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4808243) EB Eburuche B. ED > "In Nigeria, the economy is terrible now and bleeding, and I believe that most of the companies using your service..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6028546) YM Yainer M. customer success manager > "I like that its so easy to use and the way to present the results its so good" [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4331947) NG Nitin G. Designer > "I have wasted a lot of time because there are other platforms that provide better service than you are doing." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6384210) IF Isabela F. President > "Very easy to use, very intuitive in general." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___4752041) HW Harry W. Manager > "Terrible customer support, they don't want to help us to resolve any issues" [See full review](https://www.capterra.com/p/146369/SendPulse/#SoftwareAdvice___6019643) BC Badr C. Ceo > "Always be a good helper in critical crises and I think it will help you with your business skills and I think it..." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___6834277) SS Sylaja S. director > "live support not available anymore." [See full review](https://www.capterra.com/p/146369/SendPulse/#Capterra___3482805) [View Reviews](https://www.capterra.com/p/146369/SendPulse/reviews/) ## User interface [Nutshell](https://www.capterra.com/p/144340/Nutshell/) 4.36 (625) [SendPulse](https://www.capterra.com/p/146369/SendPulse/) 4.59 (773) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit A/B Testing 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Nutshell 20/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/144340/Nutshell/#features) SendPulse Top features 24/50 - A/B Testing - Activity Dashboard - AI Copilot - AI Text Generation - AI Text Summarization - API - Automated Email Responses - Autonomous Task Execution - Autoresponders - Basic Reporting - Breadth of Partner Applications - Building and Personalizing Emails - Campaign Analytics - Campaign Scheduling - CAN-SPAM Compliance - Click Tracking - Contact Management - CRM Integration - Cross-system Integration - Customer Journey Mapping - Customer Segmentation - Customer Surveys - Customizable Branding - Customizable CTAs - Customizable Fields - Data Import & Export Tools - Drip Campaigns - Dynamic Content - E-commerce Integration - Email and Mobile Preview - Email Campaign Management - Email Sequences - Email Tracking - Engagement Tracking - Event Triggered Actions - GDPR Compliance - Generative AI - High-Volume Sending - HTML Editor - Image Library - Landing Pages/Web Forms - Lead Capture - List Management - Manage Email Deliverability - Manage Email Lists - Mobile Optimization - Multi-Channel Marketing - Multi-Language - Multi-step Planning - Multi-user Account [See all features](https://www.capterra.com/p/146369/SendPulse/#features) ### Recognition Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports SendPulse is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Nutshell Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos SendPulse Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Nutshell - By Nutshell - Located in United States - Founded in 2009 SendPulse - By SendPulse - Located in United States - Founded in 2011 ## 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