--- title: "Nutshell vs HubSpot CRM: Features and Cost Comparison 2026 | Capterra" description: "Nutshell vs HubSpot CRM: Which crm tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision." source_url: "https://www.capterra.com/compare/144340-152373/Nutshell-vs-HubSpot-CRM" page_type: "comparison" language: "en" --- # Nutshell vs HubSpot CRM Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: NutshellHubSpot CRM2/4 selected [Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (625)](https://www.capterra.com/p/144340/Nutshell/reviews/) [## HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.5 (4487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $13.00/month Starting Price $13.00/month Value-for-Money 4.4 Functionality 4.1 Ease of Use 4.4 Customer Service 4.4 Starting Price $20.00/month Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [625 reviews](https://www.capterra.com/p/144340/Nutshell/reviews/) Positive 551 Neutral 59 Negative 15 Positive 551 Neutral 59 Negative 15 Reviews Sentiment Based on [4,487 reviews](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Positive 4,160 Neutral 239 Negative 88 Positive 4,160 Neutral 239 Negative 88 Best for (according to reviews) - **Business size**: Small businesses account for 392 reviews, representing 71% of feedback, indicating strong adoption among this segment. - **Industry**: Marketing and advertising, construction, and computer software industries together contribute 20% of reviews, reflecting diverse but moderate industry usage. - **Use cases**: CRM (72%), lead management (38%), and email marketing (37%) are the main applications, highlighting a focus on customer and sales processes. Best for (according to reviews) - **Business size**: Small businesses account for 77% of reviews (3419), suggesting strong market traction in this segment. - **Industry**: Marketing & advertising, computer software, and IT/services together represent 38% of reviews, indicating broad adoption across digital-focused sectors. - **Use cases**: CRM (70%), lead management (44%), and sales tracking (35%) are the main use cases, supporting sales and customer relationship workflows. ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Zoho CRM 4.3 (6,999) * * * Starting Price $14.00 Per User,Per Month Free Trial Free Version * * * User rating 85% of reviewers rated it above 4 stars * * * ### Salesforce Sales Cloud 4.4 (18,810) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * Highest Rated ### Brevo Marketing Platform 4.6 (3,521) * * * Starting Price $9.00 Usage Based,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Reviewer verdict Nutshell Nutshell users find it best for small to mid-sized businesses seeking an affordable, user-friendly CRM with effective lead and sales pipeline management. Reviewers value its organized contact database, customizable pipelines, and integration with Gmail and Mailchimp, saying these features help streamline sales processes and automate follow-ups. They mention that its cost-effectiveness and unlimited CRM contacts make it appealing for lean teams, though some note limitations in email management and occasional performance issues. HubSpot CRM HubSpot CRM reviewers see it as ideal for users who prioritize a comprehensive free plan, scalable features, and extensive integrations, including Gmail, Microsoft Outlook, Zapier, WordPress, and Slack. They appreciate its customizable contact and sales pipeline management, automation capabilities, and strong third-party integrations, which they say support both sales and marketing workflows. However, users mention that advanced features can become costly and that the pricing structure may be challenging for those with tighter budgets. ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Features comparison In the crm market, Nutshell and HubSpot CRM both offer a range of features, and comparing them goes beyond just looking at price. Understanding which functionalities align with your specific requirements can help maximize value and eliminate unnecessary spending. Below is a breakdown of the most critical aspects to consider. \[[1](#source-item-1)\] Key features rated by users Features selected based on 22,592 reviews from CRM users. about the Fit Score methodology. Fit Score methodology To calculate the Fit Score, our proprietary methodology factors in the following: - The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used. - Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings. Please note: - To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews. - If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Nutshell 81%Fit Feature ratings Contact Database 4.4 Contact Management 4.4 Lead Management 4.5 Sales Pipeline Management 4.5 HubSpot CRM 86%Fit Feature ratings Contact Database 4.5 Contact Management 4.5 Lead Management 4.4 Sales Pipeline Management 4.4 Contact Database 4.4 (78) 4.5 (598) Nutshell users appreciate the centralized and organized contact database, which they find crucial for business operations. They value the ability to upload contacts quickly, customize views, and avoid double entries. Users also highlight the ease of managing large numbers of contacts and tracking communication history. On the other hand, HubSpot CRM users also value the centralized and customizable contact database, noting its effectiveness in organizing and tracking contact information. They appreciate the powerful search and segmentation functionalities, although some users mention difficulties with setup and managing duplicates. Overall, users find Nutshell's contact database user-friendly and efficient, while they value HubSpot CRM's customization and search capabilities. Contact Management 4.4 (142) 4.5 (994) Nutshell users find the contact management feature essential for keeping track of leads and customer interactions. They appreciate the ease of use, the ability to search by company or individual, and the duplicate identifier. However, some users mention that the feature can be clunky. Meanwhile, HubSpot CRM users praise the clean interface and robust functionality for organizing and tracking interactions. They value the ability to assign leads, track progress, and segment contacts. Users also highlight the integration with other tools and the ease of managing customer data. In summary, users find Nutshell's contact management effective and straightforward, while they appreciate HubSpot CRM's user-friendly interface and comprehensive tracking capabilities. Lead Management 4.5 (147) 4.4 (932) Nutshell users emphasize the importance of lead management for tracking projects and quotes. They appreciate the integration with email platforms, the ability to track communications, and the customizable pipeline stages. However, some users find the feature could be more intuitive. HubSpot CRM users, on the other hand, find lead management intuitive and efficient. They value the ability to track the entire lead lifecycle, assign tasks, and implement lead scoring. Users also highlight the automation features and the ability to generate leads through various channels. Overall, users find Nutshell's lead management essential for business growth, while they appreciate HubSpot CRM's comprehensive and automated lead management capabilities. Sales Pipeline Management 4.5 (122) 4.4 (796) Nutshell users appreciate the sales pipeline management feature for keeping the team on track and facilitating communication. They value the ability to customize pipelines and the automation features. However, some users find certain automated features limiting. HubSpot CRM users praise the customizable and visual sales pipeline management, which they say helps track deals and forecast revenue. They appreciate the integration with other tools, the ability to create multiple pipelines, and the automation capabilities. Users also highlight the ease of tracking deals and the detailed reporting features. In general, users find Nutshell's sales pipeline management helpful for team coordination, while they value HubSpot CRM's customizable and visual pipeline management. ## Pricing comparison ### Starting prices Nutshell $13.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/144340/Nutshell/pricing/) HubSpot CRM $20.00 Per User (Per Month) Free Trial Free Version [View pricing plans](https://www.capterra.com/p/152373/HubSpot-CRM/pricing/) ### Value-for-money analysis 4.4 (625) 4.3 (4487) An exploration of what reviewers say about both Nutshell's and HubSpot CRM's value for money finds that Nutshell reviewers see it as cost-effective and affordable, while HubSpot CRM reviewers comment on its comprehensive free plan and scalability. Reviewers appreciate Nutshell for its affordability, noting that it offers many features at a lower price compared to competitors. They value its customization options and the ability to set up automated email flows, which they say helps run a lean sales organization. Users also highlight the unlimited CRM contacts included in subscriptions and find it a great option for new and small businesses. However, some users mention that certain advanced features require more expensive plans, which can be prohibitive. When it comes to HubSpot CRM, reviewers highlight its comprehensive free plan, which they find beneficial for startups and small businesses. They appreciate the range of features available in the free version, such as contact management and email tracking. Users also note the scalability of HubSpot CRM, allowing them to upgrade as their business grows. However, some reviewers feel that the advanced features in higher-priced plans can be expensive and that the pricing structure can be complex and rigid, making it less ideal for budget-conscious users. ## Integrations Popular Integrations Compare available integrations between Nutshell and HubSpot CRM. ### QuickBooks Online Nutshell HubSpot CRM ### Trello Nutshell HubSpot CRM ### OnceHub Nutshell HubSpot CRM ### Typeform Nutshell HubSpot CRM ### Unbounce Nutshell HubSpot CRM ### Constant Contact Nutshell HubSpot CRM ### PandaDoc Nutshell HubSpot CRM ### LiveChat Nutshell HubSpot CRM Total Integrations 97 Gmail Reviewers mention that Nutshell integrates seamlessly with Gmail, which they note helps track client interactions, sync calendars, and automate follow-ups efficiently. Mailchimp Users report that Nutshell integrates well with Mailchimp, citing that it simplifies email marketing activities and allows for easy data synchronization between the two platforms. Nutshell Integrations (97) - [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) - [3CX](https://www.capterra.com/p/158704/3CX/) - [AccuCare](https://www.capterra.com/p/119007/AccuCare/) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) - [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) - [AdRoll](https://www.capterra.com/p/179140/AdRoll/) - [Airtable](https://www.capterra.com/p/146652/Airtable/) - [Apollo.io](https://www.capterra.com/p/158696/Apollo/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) - [Basecamp](https://www.capterra.com/p/56808/Basecamp/) - [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) - [Box](https://www.capterra.com/p/148766/Box/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [CallHippo](https://www.capterra.com/p/159578/CallHippo/) - [CallRail](https://www.capterra.com/p/141829/CallRail/) - [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) - [Chargebee](https://www.capterra.com/p/131433/Chargebee/) - [Checkfront](https://www.capterra.com/p/99249/Checkfront/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Demio](https://www.capterra.com/p/165411/Demio/) - [Deskpro](https://www.capterra.com/p/127288/DeskPRO/) - [Dialpad](https://www.capterra.com/p/190976/Dialpad-Sell/) - [Docusign](https://www.capterra.com/p/121506/Docusign/) - [Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/) - [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) - [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) - [eWebinar](https://www.capterra.com/p/213778/eWebinar/) - [Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/) - [Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) - [FreshMail](https://www.capterra.com/p/139511/FreshMail/) - [GitLab](https://www.capterra.com/p/159806/GitLab/) - [Givebutter](https://www.capterra.com/p/172048/Givebutter/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) - [Google Drive](https://www.capterra.com/p/161425/Drive/) - [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) - [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) - [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) - [HubSpot Agent Hub](https://www.capterra.com/p/156024/Clearbit/) - [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) - [Jira](https://www.capterra.com/p/19319/JIRA/) - [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) - [JustCall](https://www.capterra.com/p/157853/JustCall/) - [Kit](https://www.capterra.com/p/175000/ConvertKit/) - [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) - [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) - [KrispCall](https://www.capterra.com/p/266038/KrispCall/) - [Leadpages](https://www.capterra.com/p/203635/Leadpages/) - [LiveChat](https://www.capterra.com/p/62194/LiveChat/) - [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) - [MailCamp](https://www.capterra.com/p/197365/MailCamp/) - [mailparser.io](https://www.capterra.com/p/153243/mailparser-io/) - [MailUp](https://www.capterra.com/p/127970/MailUp/) - [ManyChat](https://www.capterra.com/p/206636/ManyChat/) - [Meta for Business](https://www.capterra.com/p/213257/Facebook/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Exchange](https://www.capterra.com/p/248250/Microsoft-Exchange/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) - [MightyCall](https://www.capterra.com/p/135394/MightyCall/) - [MightyForms](https://www.capterra.com/p/204119/MightyForms/) - [Mixpanel](https://www.capterra.com/p/158740/Mixpanel/) - [MODX](https://www.capterra.com/p/161662/MODX/) - [Ninja Forms](https://www.capterra.com/p/204315/Ninja-Forms/) - [Notion](https://www.capterra.com/p/186596/Notion/) - [Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/) - [Olark](https://www.capterra.com/p/125957/Olark/) - [OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) - [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) - [PlanSo Leads](https://www.capterra.com/p/147804/PlanSo-Leads/) - [Podio](https://www.capterra.com/p/128631/Podio/) - [Procore](https://www.capterra.com/p/56250/Procore/) - [Pure Chat](https://www.capterra.com/p/141708/Pure-Chat/) - [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) - [Quo](https://www.capterra.com/p/199031/OpenPhone/) - [Reply](https://www.capterra.com/p/143629/Reply/) - [RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/) - [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) - [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) - [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) - [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Twitter/X](https://www.capterra.com/p/214056/Twitter/) - [Typeform](https://www.capterra.com/p/137289/Typeform/) - [Unbounce](https://www.capterra.com/p/145639/Unbounce/) - [UserVoice](https://www.capterra.com/p/135908/UserVoice/) - [WordPress](https://www.capterra.com/p/131687/WordPress/) - [WordPress Portal](https://www.capterra.com/p/213122/WordPress-Portal/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Yesware](https://www.capterra.com/p/136698/Yesware/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk AI](https://www.capterra.com/p/10015368/Zendesk-AI/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) Total Integrations 194 Gmail Reviewers mention that integrating Gmail with HubSpot CRM allows for seamless email tracking and management, which they say helps in maintaining communication records, sending personalized emails, and capturing leads. Microsoft Outlook Users report that integrating Microsoft Outlook with HubSpot CRM ensures email tracking and logging, which they note helps in managing communications, saving correspondence, and updating leads efficiently. Zapier Reviewers state that integrating Zapier with HubSpot CRM automates workflows and connects various apps, which they indicate saves time and enhances the management of sales and marketing processes. WordPress Users say that integrating WordPress with HubSpot CRM captures website leads and automates customer flow, which they note aids in lead generation, list building, and seamless website integration. Slack Users mention that integrating Slack with HubSpot CRM provides real-time notifications and updates, which they say helps in tracking communications, managing leads, and streamlining workflows. HubSpot CRM Integrations (194) - [123FormBuilder](https://www.capterra.com/p/122770/123ContactForm/) - [Accelo](https://www.capterra.com/p/225762/Accelo/) - [Act!](https://www.capterra.com/p/175860/Act/) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) - [ActiveDEMAND](https://www.capterra.com/p/142305/ActiveDEMAND/) - [AdRoll](https://www.capterra.com/p/179140/AdRoll/) - [Aircall](https://www.capterra.com/p/184709/Aircall/) - [AllClients](https://www.capterra.com/p/125248/AllClients/) - [AnyMeeting](https://www.capterra.com/p/118310/AnyMeeting/) - [Apollo.io](https://www.capterra.com/p/158696/Apollo/) - [Asana](https://www.capterra.com/p/184581/Asana-PM/) - [AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/) - [Atomic AI](https://www.capterra.com/p/166956/Atomic-AI/) - [Attribution](https://www.capterra.com/p/147753/Attribution/) - [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) - [Azuqua](https://www.capterra.com/p/136073/Azuqua/) - [Bedrock Data](https://www.capterra.com/p/156578/BedrockData/) - [Benchmark Email](https://www.capterra.com/p/71152/Benchmark-Email/) - [Bidsketch](https://www.capterra.com/p/127734/Bidsketch/) - [BigContacts](https://www.capterra.com/p/102669/BigContacts/) - [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) - [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) - [Brightcove](https://www.capterra.com/p/182078/Video-Marketing-Suite/) - [BrightInfo](https://www.capterra.com/p/147140/BrightInfo/) - [Calendly](https://www.capterra.com/p/148036/Calendly/) - [CallRail](https://www.capterra.com/p/141829/CallRail/) - [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) - [Capsule](https://www.capterra.com/p/124041/Capsule/) - [Ceros](https://www.capterra.com/p/130931/Ceros/) - [Chargebee](https://www.capterra.com/p/131433/Chargebee/) - [ChartMogul](https://www.capterra.com/p/137740/ChartMogul/) - [ClearVoice](https://www.capterra.com/p/152968/ClearVoice/) - [ClickUp](https://www.capterra.com/p/158833/ClickUp/) - [ClientPoint](https://www.capterra.com/p/120209/ClientPoint/) - [Clio](https://www.capterra.com/p/105428/Clio/) - [Coevera](https://www.capterra.com/p/125911/Coevera/) - [CompanyHub](https://www.capterra.com/p/150740/CompanyHub-CRM/) - [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) - [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) - [Contactually](https://www.capterra.com/p/158259/Contactually/) - [Copper](https://www.capterra.com/p/141642/Copper/) - [Creatio AI CRM](https://www.capterra.com/p/130149/bpm-online-CRM/) - [Cyfe](https://www.capterra.com/p/225437/Cyfe/) - [Dasheroo](https://www.capterra.com/p/139939/Dasheroo/) - [Databox](https://www.capterra.com/p/154024/Databox/) - [Datanyze](https://www.capterra.com/p/130387/Datanyze/) - [Direct Mail](https://www.capterra.com/p/128355/Direct-Mail/) - [Dotdigital](https://www.capterra.com/p/151213/dotmailer/) - [dotloop](https://www.capterra.com/p/136372/dotloop/) - [Drift](https://www.capterra.com/p/227417/Drift/) - [Drip](https://www.capterra.com/p/164933/Drip/) - [Dropbox DocSend](https://www.capterra.com/p/136311/DocSend/) - [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) - [Ease.io](https://www.capterra.com/p/146542/Ease-Beacon/) - [Efficy CRM](https://www.capterra.com/p/149894/Efficy-CRM/) - [Emma by Marigold](https://www.capterra.com/p/75428/Emma/) - [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) - [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) - [Formstack Forms](https://www.capterra.com/p/118892/Formstack/) - [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) - [Freshsales](https://www.capterra.com/p/155563/Freshsales/) - [Front](https://www.capterra.com/p/132901/Front/) - [FullContact](https://www.capterra.com/p/161228/FullContact-Data-Solutions/) - [GetResponse](https://www.capterra.com/p/153948/GetResponse/) - [Getsitecontrol](https://www.capterra.com/p/138259/GetSiteControl/) - [Gmail](https://www.capterra.com/p/202338/Gmail/) - [Google Ads](https://www.capterra.com/p/213339/Google-Ads/) - [Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) - [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) - [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) - [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) - [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) - [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) - [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) - [Gravity Forms](https://www.capterra.com/p/206381/Gravity-Forms/) - [Groove](https://www.capterra.com/p/143005/Groove/) - [Grow](https://www.capterra.com/p/136247/Grow/) - [Help Scout](https://www.capterra.com/p/136909/Help-Scout/) - [Highrise](https://www.capterra.com/p/146703/Highrise/) - [Hotjar](https://www.capterra.com/p/163516/Hotjar/) - [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) - [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) - [Ignition](https://www.capterra.com/p/140861/Practice-Ignition/) - [Infer](https://www.capterra.com/p/226517/Infer/) - [Instapage](https://www.capterra.com/p/141695/Instapage/) - [Invoca](https://www.capterra.com/p/142981/Invoca/) - [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) - [Justuno](https://www.capterra.com/p/224090/Justuno/) - [Keap](https://www.capterra.com/p/76390/Infusionsoft/) - [Kissmetrics](https://www.capterra.com/p/154930/Kissmetrics/) - [Kixie PowerCall & SMS](https://www.capterra.com/p/135636/Kixie-PowerCall/) - [Klips](https://www.capterra.com/p/130237/Klipfolio-Dashboard/) - [Kommo](https://www.capterra.com/p/120048/Kommo/) - [Kustomer](https://www.capterra.com/p/158128/Kustomer/) - [LeadDyno](https://www.capterra.com/p/145778/LeadDyno/) - [LeadGnome](https://www.capterra.com/p/177441/LeadGnome/) - [LeadMaster](https://www.capterra.com/p/16462/LeadMaster/) - [LeadsBridge](https://www.capterra.com/p/152361/LeadsBridge/) - [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) - [LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) - [LiveChat](https://www.capterra.com/p/62194/LiveChat/) - [LiveHelpNow](https://www.capterra.com/p/99093/LiveHelpNow-Suite/) - [Livespace](https://www.capterra.com/p/161351/Livespace/) - [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) - [MailerLite](https://www.capterra.com/p/136603/MailerLite/) - [MailUp](https://www.capterra.com/p/127970/MailUp/) - [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) - [Membrain](https://www.capterra.com/p/143859/Membrain/) - [Meta for Business](https://www.capterra.com/p/213257/Facebook/) - [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) - [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) - [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) - [MoData Suite](https://www.capterra.com/p/170421/MoData/) - [Mojo Helpdesk](https://www.capterra.com/p/128650/Mojo-Helpdesk/) - [Myphoner](https://www.capterra.com/p/225488/Myphoner/) - [Netskope One Platform](https://www.capterra.com/p/130671/Insightly/) - [Nimble](https://www.capterra.com/p/123032/Nimble/) - [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/) - [Nutshell](https://www.capterra.com/p/144340/Nutshell/) - [Olark](https://www.capterra.com/p/125957/Olark/) - [OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) - [OnePageCRM](https://www.capterra.com/p/157679/OnePageCRM/) - [Operations Hub](https://www.capterra.com/p/226298/PieSync/) - [Ortto](https://www.capterra.com/p/131879/Autopilot/) - [Outreach](https://www.capterra.com/p/159318/Outreach/) - [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) - [Paycove](https://www.capterra.com/p/161202/Paycove/) - [PersistIQ](https://www.capterra.com/p/143625/PersistIQ/) - [PhoneWagon](https://www.capterra.com/p/157630/PhoneWagon/) - [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) - [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) - [Podio](https://www.capterra.com/p/128631/Podio/) - [Powtoon](https://www.capterra.com/p/140321/PowToon/) - [Privy](https://www.capterra.com/p/146537/List-growth-tools/) - [Proposify](https://www.capterra.com/p/133332/Proposify/) - [Pure Chat](https://www.capterra.com/p/141708/Pure-Chat/) - [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) - [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) - [Qwilr](https://www.capterra.com/p/143254/Qwilr/) - [Recurly](https://www.capterra.com/p/122700/Recurly-Subscription-Billing/) - [Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/) - [Robly](https://www.capterra.com/p/149327/Robly/) - [Salesflare](https://www.capterra.com/p/149522/Salesflare/) - [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) - [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) - [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) - [Salesmate](https://www.capterra.com/p/156234/Salesmate/) - [SalesSeek](https://www.capterra.com/p/138211/SalesSeek/) - [Semrush](https://www.capterra.com/p/151962/SEMrush/) - [SendGrid](https://www.capterra.com/p/204113/SendGrid/) - [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) - [Shopify](https://www.capterra.com/p/83891/Shopify/) - [Skyvia](https://www.capterra.com/p/146167/Skyvia/) - [Slack](https://www.capterra.com/p/135003/Slack/) - [Slemma](https://www.capterra.com/p/153269/Slemma/) - [Smartling](https://www.capterra.com/p/151866/Smartling/) - [Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/) - [Stripe](https://www.capterra.com/p/123889/Stripe/) - [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) - [Taboola](https://www.capterra.com/p/156009/Taboola/) - [Teamgate](https://www.capterra.com/p/139094/Teamgate/) - [Teamleader](https://www.capterra.com/p/153190/Teamleader/) - [Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/) - [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) - [Toky](https://www.capterra.com/p/156115/Toky/) - [Trello](https://www.capterra.com/p/211559/Trello/) - [Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) - [Typeform](https://www.capterra.com/p/137289/Typeform/) - [Uberflip](https://www.capterra.com/p/124885/Uberflip/) - [Unbounce](https://www.capterra.com/p/145639/Unbounce/) - [Vidyard](https://www.capterra.com/p/125653/Vidyard/) - [Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/) - [Wave](https://www.capterra.com/p/178021/Wave-Apps/) - [weclapp](https://www.capterra.com/p/163180/Weclapp/) - [Wishpond](https://www.capterra.com/p/145745/Wishpond/) - [Wistia](https://www.capterra.com/p/82313/Wistia/) - [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) - [Woopra](https://www.capterra.com/p/155465/Woopra/) - [WordPress](https://www.capterra.com/p/131687/WordPress/) - [Workbooks](https://www.capterra.com/p/109648/Workbooks-CRM/) - [WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/) - [Workplace from Meta](https://www.capterra.com/p/168669/Workplace/) - [Wufoo](https://www.capterra.com/p/224990/Wufoo/) - [Xero](https://www.capterra.com/p/120109/Xero/) - [Zapier](https://www.capterra.com/p/130182/Zapier/) - [Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/) - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) - [Zoho Analytics](https://www.capterra.com/p/129749/Zoho-Analytics/) - [Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) - [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) - [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) - [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) - [Zoomph](https://www.capterra.com/p/135403/Zoomph/) For each product, we show you the most common integrations according to our user reviews and analyze themes in what reviewers say to highlight what you need to know. ## How does the user experience compare on Nutshell vs HubSpot CRM? ### Overall rating 4.4 (625) 4.5 (4487) ### User interface Nutshell HubSpot CRM ### Customer service and support Nutshell Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat HubSpot CRM Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 (Live rep) Chat ## What users say about the pros and cons of Nutshell vs HubSpot CRM Both Nutshell and HubSpot CRM are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Nutshell stacks up against HubSpot CRM and pick the one that fits best your needs. Users appreciate Nutshell for its effective lead tracking, noting its customization options and ease of use. They find its CRM user-friendly and functional, highlighting its balance between simplicity and features. Reviewers also value Nutshell's sales management capabilities, citing its organized platform and useful automated reminders. At the same time, HubSpot CRM users praise its comprehensive CRM features, including integration with third-party software and customization options. They also commend its sales and marketing management tools for streamlining processes and its customer support for enhancing relationships through centralized interactions. As for the cons, Nutshell users mention issues with email management, such as limited features and synchronization problems. They also report bugs and slow performance affecting issue resolution. Meanwhile, HubSpot CRM users find its pricing structure expensive and complicated, especially for advanced features. They also note limitations in email management, including restrictions on automation and sequence updates. \[[2](#source-item-2)\] Pros Nutshell JT John T OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep everything organized in one place.“ December 18, 2025 BC Brook C PartnerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to use versus legacy competitors.“ December 19, 2025 HubSpot CRM Andrea L Innovation ManagerTranslation and Localization, 2 - 10 employeesUsed the software for: More than 2 years. “The platform is intuitive, reliable, and integrates well with the other tools we use, allowing us to streamline workflows and automate repetitive tasks. Although some advanced features require higher-tier plans, the core CRM provides significant value and has become an essential part of our day-to-day operations.“ July 15, 2026 ET Edward T Founder and Marketing StrategistMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Records of contacts integrate seamlessly with our e-mail marketing, and the deal pipeline enables me to follow up from initial contact to the signed contract.“ June 1, 2026 Cons Nutshell AB Amber B CEOFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought would be automated was indeed manual.“ June 10, 2026 RB Roderick B Director OwnerMarketing and Advertising, Self-employedUsed the software for: 1-2 years. “The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet available in the UK.“ February 9, 2026 HubSpot CRM AM Anna M Customer Service AgentHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “This hasn't happened to me just a few times, but every time I export a contact from Excel, HubSpot creates new properties if I don’t set everything correctly.“ April 23, 2026 AD Alexandre D Secretary GeneralInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Secondly, the setup took longer than the time I allowed for it to take, because the entire team needed some time to get used to seeing where to find and how to work out some of the functions.“ June 21, 2026 * * * Sources 1. Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from crm software. This list is not exhaustive. For additional features, refer to the vendor’s website. 2. Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar. * * * Need Help Deciding Between Nutshell and HubSpot CRM? Talk to a Capterra advisor for free and get results within 15 minutes. 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