# Compare Nutshell vs Jungo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nutshell and Jungo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144340-182058/Nutshell-vs-Jungo-Mortgage-CRM

---

# Nutshell vs Jungo Features and Cost Comparison

Last updated July 10th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NutshellJungo2/4 selected

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

[## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (621)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [621 reviews](#user-reviews)

Positive

546

Neutral

60

Negative

15

[## Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.1 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.9

Functionality

4

Ease of Use

3.4

Customer Service

3.7

Reviews Sentiment

TT

Based on [123 reviews](#user-reviews)

Positive

98

Neutral

11

Negative

14

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 17,855 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

72%Fit

Missing features

Not enough reviews

Feature ratings

Data Security

NA

Contact Management

4.4

Lead Management

4.5

Sales Pipeline Management

4.5

Activity Dashboard

5.0

68%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.7

Lead Management

3.8

Sales Pipeline Management

3.8

Activity Dashboard

4.1

User satisfaction

User satisfaction

4.4

User reviews[621](https://www.capterra.com/p/144340/Nutshell/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.1

User reviews[123](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

Ease of use

3.4

Functionality

4.0

Value for money

3.9

Customer support

3.7

Price starts from

Price starts from

$13Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

Best for

Jungo is scaled for enterprise volume.

## User reviews

Pros & cons

Marcus B.

Founder and Advocate

> "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

RB

Roderick B.

Director Owner

> "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735)

JT

John T.

Owner

> "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep everything..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693)

AB

Amber B.

CEO

> "Tried to cancel after three weeks of going around and around with the help desks and videos, only to learn much of what we thought..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7165662)

BC

Brook C.

Partner

> "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to use..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

JB

Jeff B.

CRO

> "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t in..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

RW

Robert W.

Sales manager

> "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see their..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924)

GT

Guy T.

COO

> "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead of..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338)

Nicky B.

Chief of Staff

> "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

JF

Jody F.

Territory Sales Representative

> "All of the data is there, but extracting it in a customizable, meaningful report format is lacking."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096)

BC

Brook C.

Partner

> "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app quality. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

Sera A.

Bussness development realtor

> "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

LE

Logan E.

Digital Marketing Manager

> "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance without..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832)

Nicky B.

Chief of Staff

> "Nutshell can feel a bit dated at times, like old enterprise SaaS software."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Marcus B.

Founder and Advocate

> "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

MM

Maggie M.

Business Development Coordinator

> "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755)

EJ

Erin J.

Director of Special Projects

> "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966)

JL

Jessica L.

Business Development Consultant

> "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

Samantha C.

Marketing Specialist

> "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354)

ER

Emily R.

Director of Communications

> "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

MM

Madelynn M.

Campaign Director

> "It allows me to learn our clients wants and needs and to pick up threads that others have dropped"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

VR

Verified Reviewer

Marketing Director

> "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797)

CO

Casey O.

Senior Consultant

> "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798)

Daniel N.

SVP of Business Development

> "It lacks a feature to create your own workflow from scratch."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

SL

Stefan L.

Sales Manager

> "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over to..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893)

Alexander Elliot P.

CIO

> "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959)

Nicolas B.

Sales and Customer Service

> "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720)

RL

Ryan L.

Sales Manager

> "Some features do not integrate with our high level of cyber security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473)

Sera A.

Bussness development realtor

> "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

NC

Nick C.

Director of Business Development

> "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

RT

Reed T.

Business development manager

> "It also is easy to keep track of potential customers and what stage they are in the sales process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904)

ND

Normand D.

Business development

> "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568)

AB

Alex B.

Marketing Coordinator

> "Syncing with Gmail/Outlook is seamless, making communication tracking effortless."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

JM

Jay M.

Territory sales manager

> "Not being able to add attachments to emails inside the system"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802)

JB

Jeff B.

CRO

> "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

VD

Verity D.

Sales

> "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

ER

Emily R.

Director of Communications

> "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

ET

Emilee T.

Account Sales Specialist

> "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095)

Sera A.

Bussness development realtor

> "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

AW

Alexander W.

Manager of Marketing and Engagement

> "There are a few features that are not available in terms of sending mass emails."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305)

Elias W.

marketing and finance

> "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576)

Garret W.

Regional Account Manager

> "Unfortunately for my team, Nutshell is geared more towards products than services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Garret W.

Regional Account Manager

> "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Andrew A.

Associate Director of Operations

> "It gets daily use from me and not having it would make my life so much more needlessly difficult."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775)

SM

Sibusiso M.

Admissions Consultant

> "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

Hayden L. C.

Market Research Analyst

> "I don't like not being able to call a support line."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802)

AB

Alex B.

Marketing Coordinator

> "Thanks to automated reminders and sales process visibility, our team’s productivity has soared."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

MY

Michele Y.

We don’t have titles

> "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a large..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609)

Daniel N.

SVP of Business Development

> "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

Cherrye M.

Founder CEO

> "It doesn't feel small-business friendly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775)

KM

Kymberly M.

Director

> "Email management feature, customer support consistency, user friendly, value for my money."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7128828)

DM

Diana M.

Account Manager

> "The mobile app is less efficient than the desktop version"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380)

VA

Victoria A.

Director of Marketing and Sales

> "Has been enjoyable from the start, responsive and effective team that listens and presents solutions for our business."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7088108)

CD

Catherine D.

Owner

> "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606)

BC

Brook C.

Partner

> "We can see in real-time across devices which opportunities are advancing and where others were left behind."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

MM

Madelynn M.

Campaign Director

> "It can be complicated to learn to use, especially in the beginning."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

Ross M.

CPO

> "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

JA

Jon A.

Water Treatment and Inside Sales Consultant

> "A lot of the marketing functions are less than intuitive."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237)

BR

Bryan R.

President

> "Having migrated from Salesforce, it is nice to see that we can report on basic business metrics with a few clicks rather than requiring..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6537567)

CD

Cindy D.

Client Engagement Coordinator

> "email synch is a little sketchy."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519)

MM

Mnjunatha M.

Senior Business Consultant

> "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696)

MS

Michael S.

Agency Owner

> "There was always something missing, or it was clunky and too difficult to set up."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112)

KR

Kari R.

HR and Administration Manager

> "It's great to have everything in one place and to be able to see real time notes from the team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743)

KC

Kelsey C.

Sales Manager

> "Once in a while I am searching for a company, and it won't show up.."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105)

SM

Sibusiso M.

Admissions Consultant

> "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

ML

Mark L.

CEO

> "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the neck. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606)

Ross M.

CPO

> "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

JT

Joel T.

Owner

> "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live chat..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602)

Patrick G.

Chief Drinking Officer

> "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690)

MT

Matthew T.

Business Development Executive

> "I don't like that it can be hard to find leads."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305)

JK

Jackie K.

Administrative Assistant

> "I like the transparency it provides for sales people, management, and admin."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6885931)

AO

Allison O.

Development Director

> "The hardest part of Nutshell to understand and use is the Dashboard."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664)

KH

Kelsey H.

Coordinator

> "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809)

TH

Tonya H.

Brand Marketing Director

> "I am not liking the design features - very basic."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155)

VD

Verity D.

Sales

> "I love the duplicate feature to prevent the same client being entered."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

NC

Nick C.

Director of Business Development

> "Seems buggy at times."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

AA

Alex A.

Peer support specialist, drug and alcohol counselor

> "Was a big fan of the team collaboration lead management email management customer support and security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7124952)

IN

Ian N.

Product Marketing Specialist

> "It crashes every single day, terrible user experience."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747183)

JF

Jordan F.

Regional Sales Manager

> "Easy user interface that allows you to filter leads/contacts quickly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584)

SM

Sarah M.

Sales director

> "Lacks a few features of a salesforce, can’t manage SDR campaigns"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573)

[View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)

TT

Tim T.

MLO

> "Drip campaigns, task setting, Mass e mail capabilities all make it easy to keep connected with clients and..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3868414)

AK

Adam K.

Director of Loan Operations

> "They uploaded my database with information on clients not included as well as a lot of incorrect..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

JR

Jeremy R.

Mortgage Loan Officer

> "The SMS add on is a feature that brings additional value and functionality in this hyper speed business..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835059)

AK

Adam K.

Director of Loan Operations

> "I have issues where birthday emails don't go out automatically."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

AC

Angelo C.

Broker-Admin

> "Almost unlimited slots to send an email and many templates to use for marketing."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834765)

AK

Adam K.

Director of Loan Operations

> "Now I am too nervous to have them take another look because I have spent a month going through one at a..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

JL

Jeremy L.

Mortgage Broker

> "Jungo is a wonderful CRM to have as it provides automation, lead tracking, lead follow up, lead..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2954094)

CG

Carrie G.

Marketing Manager

> "Jungo just created more business problems for us. Once we got the extra systems in place to send out mass..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3883898)

MA

Mark A.

Loan Officer

> "Support is very good, the system is keeping me on the forefront of my prospects and in line with contact..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835073)

CB

Christopher B.

CEO

> "Zero functionality within the platform."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738)

RS

Rachel S.

Transaction Coordinator

> "We greatly appreciate the extent to which we can customize Jungo for exactly what we need. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845710)

AH

Andre H.

Loan Officer

> "Very frustrating, i just want to send out emails to borrower and coborrowers and it seems to be either..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845790)

AP

Amanda P.

Relationship Manager

> "It helps us stay in front of our buyers and realtors."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845882)

VR

Verified Reviewer

Operations Manager

> "It is a bit pricey and can be hard to customize without programmer assistance to utilize the best features."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845857)

HB

Heather B.

Transaction Coordinator

> "I really appreciate the ability to see and track our whole pipeline."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845809)

LR

Liz R.

Mortgage Broker owner

> "you can find them the easiest way, and then there is their help desk, which isn't titled anything helpful..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

EC

Etan C.

Mortgage Loan Originator

> "Jungo has every feature you can want and the more you learn how to setup the more it can do"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866556)

RD

Ryan D.

Mortgage Agent

> "I have a tough time remembering where each and every file is during the process."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880)

CB

Christopher B.

CEO

> "The idea is great, the vision of the salesman was amazing"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___6114738)

AK

Adam K.

Director of Loan Operations

> "I have had a terrible experience with Jungo."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___6218886)

RJ

Rochel J.

Marketing and business development strategist

> "that it is very customizable, intergrades with everything I can possibly need."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___4821456)

TR

Tammy R.

Loan Officer

> "Unfortunately, I thought the grass mighty be greener at another CRM that my processor uses. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

TR

Tammy R.

Loan Officer

> "That CRM was so difficult to use I ended up coming back to Jungo recently and am looking to maximize all..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

LR

Liz R.

Mortgage Broker owner

> "for weeks i was in a salesforce looop and it was the worst experience with foreign customer service i have..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

SG

Sonjia G.

Pre-Approval Manager

> "Jungo has been great in helping me track leads for our team"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834848)

JB

Jon B.

Manager

> "All features and tasks are riddled with functionality problems."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837633)

MM

Miranda M.

Administrator

> "Extremely customizable, and a lot of available templates. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359)

SS

Sharlene S.

mortgage advisor

> "At first, it seemed a bit overwhelming if I had any questions, I did not know what the proper titles are ."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3856006)

MM

Miranda M.

Administrator

> "A lot of automation options have saved us a lot of time."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3837359)

LM

Lisa M.

Office Manager

> "Trying to run reports is hit and miss with intended results."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845897)

LR

Liz R.

Mortgage Broker owner

> "I like that it helps you organize contacts"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

KT

Kevin T.

President

> "In some instances it is not very user friendly and you need to reach out to the technicians to help you."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3855340)

BV

Brenda V.

Loan Partner 1

> "Love the ability to customize"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3866231)

JC

Jonas C.

Broker/Owner

> "Too busy and hard to navigate what should be simple tasks"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3867196)

DD

Diane D.

Senior Loan Officer

> "All of my Contacts are in one place with Jungo supplying the ease of: sorting data for reports, sending..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263750)

TR

Tammy R.

Loan Officer

> "I don't love the pre-written campaigns. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3843162)

RD

Ryan D.

Mortgage Agent

> "Jungo has helped me get better organized."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835880)

RL

Robert L.

CEO

> "The biggest problem with this bait and switch company is that while they are selling you they put you on a..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2482913)

JBD

John Blaise D.

Loan Officer Assistant

> "Ease of access and features are helpful in our everyday use"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3834768)

MT

Malcolm T.

CEO

> "I requested to cancel and it took them OVER FOUR MONTHS just to process the cancellation. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3374563)

MB

Michael B.

Sr LO

> "It's extremely powerful, but with a steep learning curve."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3845745)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "Many of the tools that they advertise don't work, at least for us, I.e."the Property Listing", "Ijungo..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

LR

Liz R.

Mortgage Broker owner

> "one is salesforce - good luck. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835653)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "They are very slow to respond to issues and they still have to check in with Salesforce, which makes it..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

JS

Jim S.

Mr

> "So so, slow tech support but a decent product overall. "

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3835412)

RB

Ryan B.

Loan Officer

> "Extremely unorganized and no internal communication or accountability"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649)

JR

Javier R.

Loan Originator

> "Its good overall"

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___3861803)

RB

Ryan B.

Loan Officer

> "Worst customer service experience I've had for a product I paid for."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2263649)

HJ

Helga J.

Owner

> "I love the program, it has so many functions and it is wonderful for marketing and keep track of your..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2262599)

MA

Maximo A.

Mortgage Loan Originator

> "Terrible implementation."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#SoftwareAdvice___2404332)

VR

Verified Reviewer

Mortgage Broker/ Owner

> "I really enjoy the closing email of the week because it gives you weekly content for your clients and..."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2444464)

TM

Taylor M.

Loan Officer

> "It was very difficult to set things up."

[See full review](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#Capterra___2265148)

[View Reviews](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

## User interface

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

4.36 (621)

[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)

4.15 (123)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Nutshell

Top features

34/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/144340/Nutshell/#features)

Jungo

22/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/#features)

### Recognition

Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to Jungo

### Deployment & support

Nutshell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jungo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nutshell

-   By Nutshell
-   Located in United States
-   Founded in 2009

Jungo

-   By Jungo
-   Located in United States
-   Founded in 2005

## Popular Comparisons

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vs

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[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

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[Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[4.15 (123)](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/reviews/)

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