# Compare Nutshell vs Google Contacts 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Nutshell and Google Contacts based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/144340-203196/Nutshell-vs-Google-Contacts

---

# Nutshell vs Google Contacts Features and Cost Comparison

Last updated April 6th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

NutshellGoogle Contacts2/4 selected

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

[## Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.4 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

Starting Price

$13.00/month

Value-for-Money

4.4

Functionality

4.1

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [620 reviews](#user-reviews)

Positive

546

Neutral

60

Negative

14

[## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [703 reviews](#user-reviews)

Positive

669

Neutral

27

Negative

7

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,409 reviews from contact management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

80%Fit

High performer

Feature ratings

Contact Database

4.4

CRM

4.7

Sales Pipeline Management

4.5

Lead Capture

4.3

Workflow Management

4.3

\--%Fit

Missing features

Feature ratings

Contact Database

4.7

CRM

4.7

Sales Pipeline Management

NA

Lead Capture

NA

Workflow Management

NA

User satisfaction

User satisfaction

4.4

User reviews[620](https://www.capterra.com/p/144340/Nutshell/reviews/)

Ease of use

4.4

Functionality

4.1

Value for money

4.4

Customer support

4.4

User satisfaction

4.7

User reviews[703](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.4

Price starts from

Price starts from

$13Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Nutshell is built for relationship-focused B2B organizations that are tired of juggling separate sales and marketing tools and don’t want to pay a full time admin to manage the software.

Best for

Not provided by vendor

## User reviews

Pros & cons

BC

Brook C.

Partner

> "The mobile app allows for on-the-go solutions, email integrations are powerful for historical context, and it's highly intuitive to..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

RB

Roderick B.

Director Owner

> "The fact I cannot use the WhatsApp integration in the UK - at the moment the section which allows marketing via WhatsApp is not yet..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7092735)

JT

John T.

Owner

> "The mobile app is excellent for logging notes and updates right after meetings, and the email and calendar integrations keep..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065693)

JB

Jeff B.

CRO

> "Also, if your team is coming from a bigger CRM, there can be a short adjustment period where certain options you’re used to aren’t..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Marcus B.

Founder and Advocate

> "Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

JF

Jody F.

Territory Sales Representative

> "All of the data is there, but extracting it in a customizable, meaningful report format is lacking."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7069096)

RW

Robert W.

Sales manager

> "It also allows for a more collaborative sales process, as you can easily see which tasks your colleagues have completed and see..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064924)

Sera A.

Bussness development realtor

> "Sometimes the system creates duplicates, and it makes my job a little confusing as I need to redirect the lead."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

BC

Brook C.

Partner

> "I think Nutshell's highlights include its UX/UI, efficiency of workflows, strong email and other integrations, and mobile app..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

MM

Maggie M.

Business Development Coordinator

> "I wish there was less wait time- it takes a while to load sometimes and other times does not load at all (does not happen with other..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064755)

LE

Logan E.

Digital Marketing Manager

> "Pipelines are clear and customizable, activity tracking is straightforward, and managers get solid visibility into performance..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068832)

JL

Jessica L.

Business Development Consultant

> "It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

EJ

Erin J.

Director of Special Projects

> "Nutshell does a good job of organizing and maintaining full records of interactions, conversations, emails, and notes with our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064966)

VR

Verified Reviewer

Marketing Director

> "We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065797)

Nicky B.

Chief of Staff

> "We particularly like the ability to bcc Nutshell when we email a prospect and the email is automatically populated in their profile."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Daniel N.

SVP of Business Development

> "It lacks a feature to create your own workflow from scratch."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

Samantha C.

Marketing Specialist

> "I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067354)

Alexander Elliot P.

CIO

> "Too many other products require less technical people to become more savvy and that causes resistance, and slow uptake."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064959)

MM

Madelynn M.

Campaign Director

> "It allows me to learn our clients wants and needs and to pick up threads that others have dropped"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

GT

Guy T.

COO

> "The app is no where near as efficient and easy to maneuver as the website and just as easy to open up a browser on the phone instead..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6443338)

CO

Casey O.

Senior Consultant

> "Again, it is a nice way to have a lot of automation for a small company without having to spend a lot on one of the "big" CRM tools..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064798)

RL

Ryan L.

Sales Manager

> "Some features do not integrate with our high level of cyber security."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065473)

SL

Stefan L.

Sales Manager

> "I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064893)

Nicky B.

Chief of Staff

> "Nutshell can feel a bit dated at times, like old enterprise SaaS software."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7103400)

Nicolas B.

Sales and Customer Service

> "It helps us out a lot streamlining and setting up reminders for the many steps that we have in our sales."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064720)

MY

Michele Y.

We don’t have titles

> "Just the fact that I cannot control undo things in the email section for instance, if I accidentally bump something and erase a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333609)

Sera A.

Bussness development realtor

> "It did help reach our goal into understanding where the leads come from, geographical area, referrals, agents,etc."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

VD

Verity D.

Sales

> "I do not have any dislikes with the program, but it does seem to lag after a contact is recorded."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

Marcus B.

Founder and Advocate

> "It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7099583)

ER

Emily R.

Director of Communications

> "Because I use NS for communications, and it's what we use for our email marketing, I have an issue with the lack of drip sequence..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JB

Jeff B.

CRO

> "The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064776)

Garret W.

Regional Account Manager

> "Unfortunately for my team, Nutshell is geared more towards products than services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Sera A.

Bussness development realtor

> "The system guarantees security in its overall everyday task and it provides great customer support if something is not clear."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065005)

Andrew A.

Associate Director of Operations

> "It gets daily use from me and not having it would make my life so much more needlessly difficult."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064775)

Garret W.

Regional Account Manager

> "There is quite a bit of customization with Nutshell and it serves very well as a platform for goods/retail services."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064916)

Hayden L. C.

Market Research Analyst

> "I don't like not being able to call a support line."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064802)

SM

Sibusiso M.

Admissions Consultant

> "It makes it easy to manage leads, track communication, and stay organised throughout the admissions and follow-up process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

NC

Nick C.

Director of Business Development

> "It is also cumbersome to add a new customer, notes, and contacts while using the mobile app."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

Daniel N.

SVP of Business Development

> "I love all the automation that we have been able to incorporate into the CRM, Pipeline, and back office operations team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064726)

ND

Normand D.

Business development

> "Information is sometimes too complicated to register & we do not have all the customers contact info in the first meeting."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6665568)

BC

Brook C.

Partner

> "We can see in real-time across devices which opportunities are advancing and where others were left behind."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066619)

JM

Jay M.

Territory sales manager

> "Not being able to add attachments to emails inside the system"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6706802)

Ross M.

CPO

> "For core CRM needs like contact and lead management, it does exactly what we need without unnecessary complexity."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

ET

Emilee T.

Account Sales Specialist

> "Sometimes hard to navigate when trying to find all contacts for a company with multiple branches."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6747095)

MM

Mnjunatha M.

Senior Business Consultant

> "Nutshel is a strong contender in the productivity and AI-assistance space, particularly for users who need to process information..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6809696)

Cherrye M.

Founder CEO

> "It doesn't feel small-business friendly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065775)

KR

Kari R.

HR and Administration Manager

> "It's great to have everything in one place and to be able to see real time notes from the team."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7067743)

AW

Alexander W.

Manager of Marketing and Engagement

> "There are a few features that are not available in terms of sending mass emails."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6493305)

SM

Sibusiso M.

Admissions Consultant

> "It’s a reliable CRM that supports day-to-day admissions and sales activities effectively."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064922)

MM

Madelynn M.

Campaign Director

> "It can be complicated to learn to use, especially in the beginning."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7066672)

Ross M.

CPO

> "Support is consistently excellent, and the product feels well suited to smaller teams that value usability over heavy customisation."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064742)

SM

Sarah M.

Sales director

> "Lacks a few features of a salesforce, can’t manage SDR campaigns"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333573)

Patrick G.

Chief Drinking Officer

> "Nutshell was the only platform that provided me with all the features I needed, without the bloat, at a price point that seemed too..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065690)

DW

Derrick W.

VP of Business Development

> "Having some issues with setting up broadcast emails and the DNS setting, but working through it. "

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6338015)

KH

Kelsey H.

Coordinator

> "You just keep moving forward! And customer support is nice because if I have a FAQ, then the chat bot can answer it."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065809)

TO

Tatiana O.

Marketing and Talent Manager

> "I also dislike the same feature for the automatic emails, it becomes a pain point."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6333604)

VD

Verity D.

Sales

> "I love the duplicate feature to prevent the same client being entered."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064707)

DM

Diana M.

Account Manager

> "The mobile app is less efficient than the desktop version"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6695380)

JF

Jordan F.

Regional Sales Manager

> "Easy user interface that allows you to filter leads/contacts quickly."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7068584)

CD

Catherine D.

Owner

> "Website integration. When \[sensitive content hidden\] left, we had a lull of customer service."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6536606)

RT

Reed T.

Business development manager

> "It also is easy to keep track of potential customers and what stage they are in the sales process."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7087904)

JA

Jon A.

Water Treatment and Inside Sales Consultant

> "A lot of the marketing functions are less than intuitive."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6585237)

KM

Keagen M.

Business Development Consultant

> "Easy pipeline management – You can see exactly where every lead or deal stands without digging through clutter."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7070772)

CD

Cindy D.

Client Engagement Coordinator

> "email synch is a little sketchy."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6549519)

RM

Reilly M.

Director of Business Development

> "Most CRMS can be complex or hard to track emails but this is very easy"

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064862)

MS

Michael S.

Agency Owner

> "There was always something missing, or it was clunky and too difficult to set up."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6581112)

KL

Kate L.

Sales and Marketing

> "What I liked most about Nutshell CRM is how simple and user-friendly it is while still offering all the tools we need as a small..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7065050)

KC

Kelsey C.

Sales Manager

> "Once in a while I am searching for a company, and it won't show up.."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6671105)

AB

Alex B.

Marketing Coordinator

> "Syncing with Gmail/Outlook is seamless, making communication tracking effortless."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

ML

Mark L.

CEO

> "Copying emails into Nutshell and assuring they are attached to the correct Lead, and only to the correct Lead, is a pain in the..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___4964606)

ER

Emily R.

Director of Communications

> "I love the ability to track client communications, leave notes for colleagues, and have all client information in one place."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6664175)

JT

Joel T.

Owner

> "I also think customer support is a bit lacking after hours and it would be nice if you had some extended hours to be able to live..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___5069602)

JL

Jessica L.

Business Development Consultant

> "Does integrate well with other platforms as well for a more streamline use."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064740)

MT

Matthew T.

Business Development Executive

> "I don't like that it can be hard to find leads."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6750305)

Elias W.

marketing and finance

> "It is an excellent platform to have a perfect follow-up of sales and manage each client, with marketing through email it has been a..."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6533576)

AO

Allison O.

Development Director

> "The hardest part of Nutshell to understand and use is the Dashboard."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6451664)

AB

Alex B.

Marketing Coordinator

> "Thanks to automated reminders and sales process visibility, our team’s productivity has soared."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7000272)

TH

Tonya H.

Brand Marketing Director

> "I am not liking the design features - very basic."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6622155)

MS

Mike S.

Sales and Program Management

> "They really offer many options to get updates to the system."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___7064729)

NC

Nick C.

Director of Business Development

> "Seems buggy at times."

[See full review](https://www.capterra.com/p/144340/Nutshell/#Capterra___6711060)

[View Reviews](https://www.capterra.com/p/144340/Nutshell/reviews/)

KI

Kenneth I.

Window cleaner

> "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become way..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990)

RW

Rickilee W.

Founder

> "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782)

Brad A.

Owner

> "It survives any and all of my phone service changes and works well with iPhone, Android, etc."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

BC

Benjamin C.

VP Operations

> "It also has occasional syncing issues when using it with other devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645)

MST

Mariane Stephanie T.

Manager

> "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927)

BB

Brian B.

Owner

> "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is accessible,..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059)

VR

Verified Reviewer

Case Manager

> "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716)

NP

Narender P.

Customer Service Officer

> "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday"

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828)

JK

Justin K.

Teacher and Technology Coach

> "I like that I can layer each person with personal, business, home, and cell numbers and information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090)

VR

Verified Reviewer

Student

> "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them myself."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

BR

Busol R.

Manager

> "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the group..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945)

SV

Shakamudi V.

ASE

> "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their mobiles..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

PA

Prasad A.

ASE

> "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

VR

Verified Reviewer

Accountant

> "My contact have not been easy to access offline."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123)

Christopher P.

Attorney

> "It's easy to back up and restore my contacts across devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

JD

John D.

Teacher

> "I don't like the fact that so much information about so many people is stored online."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

BAF

Bogdan Alexandu F.

Stock Manager

> "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

Enes Ç.

Network Engineer

> "Search section of the application is the worst among the other contact apps."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886)

SW

Stephanie W.

Kids Director

> "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

MN

Martha N.

Film trainer

> "It's easy to loose contacts when the email is lost or can't remember the password."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026)

PA

Prasad A.

ASE

> "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

WP

Wasim P.

Private Tutour

> "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398)

AB

Alison B.

Copywriter

> "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166)

RV

Rachna V.

Director

> "As such I do not have any least like feature of google contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467)

PA

Prasad A.

ASE

> "Additionally, Google Contacts automatically backs up your address book within your Google account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845)

DS

Dania S.

STUDENT

> "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818)

RW

Rooshan W.

Medical officer

> "It syncs automatically across my devices, so I always have updated contact information."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

Gem T.

Manager

> "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563)

IM

Ivory M.

Training and Technical Assistance Coordinator

> "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394)

DP

Dan P.

Creative Director

> "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671)

Christopher P.

Attorney

> "It's free and very helpful."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698)

SA

SUMMER A.

Owner

> "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to access it on..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823)

JD

John D.

Teacher

> "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Andy B.

Customer Service Advisor

> "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072)

MC

Maria C.

Owner

> "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697)

JB

JOSHUA B.

Merchandiser

> "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083)

CW

Chris W.

Account Manager

> "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014)

FF

Floremie F.

Hospital Admin Clerk

> "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number you..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873)

Brad A.

Owner

> "The value is excellent compared to any other service. "

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257)

FF

Ferhat F.

CEO

> "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593)

AV

Albert V.

Manager

> "I want the best contacts management system and this is Google Contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575)

CM

Cory M.

Photographer

> "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts. When you..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298)

RW

Rooshan W.

Medical officer

> "Google Contacts is easy to use and keeps all my contacts in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868)

César C.

Computer engineer

> "There are times when the names and contacts are deleted, a serious error that happens quite often."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757)

LR

Lakshman R.

IT

> "I really enjoy that Google Contacts lets me store and view mobile numbers at all times."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092)

KT

Katherine T.

owner

> "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to click "More..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820)

SW

Stephanie W.

Kids Director

> "The ease of organizing contacts that I frequently communicate with."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911)

VR

Verified Reviewer

Student

> "A search query leads to unrelated results, making it difficult to find the relevant ones."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2903063)

TC

Tricia C.

UX Designer

> "A straightforward tool I love, because it keeps me in touch with most important persons."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307)

Sarah C.

Speech Language Pathologist

> "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long worded..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836)

RC

Rishabh C.

Student

> "The Google contact is one of the best way to arrange all your contacts in organised manner and the contact can also sync with Google account so if we..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3606308)

CS

Carlo S.

Leasing Consultant

> "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669)

AS

Ayham S.

accountant

> "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear of..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142)

GDC

Guy Daniel C.

Designer

> "I do not like the difficulties of automatic synchronization of contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948)

Tanjirul I.

Executive-Finance & Accounts

> "I have been using this app from 2019, the best part of this app is you can easily sync your contacts to all your devices and can be transferred your..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3522166)

JM

Judith M.

owner

> "Some contacts do not make it into the contact list."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120)

VR

Verified Reviewer

Graphic Designer

> "When ever I get a new phone, my phone contacted automatically comes back on my phone, this is a big deal to me because I live in a country were you can..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3578165)

HH

Houston H.

Operator

> "I have had a few issues with duplicate contacts on my devices."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396)

SM

Stephanie M.

Student

> "What are the best of my Google contacts is that I'm able to save my contacts to my Gmail account and it syncs perfectly with any device that I log into..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3518041)

JJ

Jessie J.

Customer Service Representative

> "The only thing I don't like is that it cannot be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220)

JL

Jomy L.

Asst Professor

> "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This is a..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799)

VR

Verified Reviewer

Consultant

> "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple people..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794)

Josue Adrian V.

Civil Engineer

> "It allows you to store relevant information of your saved contacts in the cloud through any mobile device and computer, and it is easy to access them at..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3614473)

BS

Britany S.

Educator

> "The only thing I dislike is that it can't be used with multiple accounts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2846181)

KRA

Kishore Reddy A.

IT

> "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099)

DA

David A.

Financial Services Professional

> "Nothing really to complain about with Google Contacts other than it's buried in a sub menu, hard to find."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2928619)

SS

Shivam S.

Assistant Category Manager

> "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team members."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330)

Byron O.

Creative Designer

> "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues very..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421)

SV

Shakamudi V.

ASE

> "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617)

AR

Ashley R.

Sr store designer

> "The app/tool can be slow and will crash, prolonging the need of use."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2862807)

BAF

Bogdan Alexandu F.

Stock Manager

> "Works very good and makes contact management easy."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831)

TD

Tanuj D.

Software Engineer

> "It is sometimes a little slow and could take some time to sync up."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119)

VR

Verified Reviewer

Student

> "The thing I like most about Google Contacts is it keeps my important information in one place."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553)

ES

Emma S.

Marketing Specialist

> "To me it is not user friendly."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327)

Muteeba N.

Recruitment Specialist

> "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the phone.3."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945)

SM

Soledad M.

UX Designer

> "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863)

Jessie B.

Home Craft Worker

> "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google Meet."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532)

SS

Shantel S.

Customer service representative

> "I don't like how it takes long to sync my updates."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750)

JD

John D.

Teacher

> "I enjoy its ability to divide contacts into categories."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039)

Larisa B.

Accountant-general

> "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of memory..."

[See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349)

[View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

## User interface

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)

4.37 (620)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)

4.71 (703)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Nutshell

Top features

30/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/144340/Nutshell/#features)

Google Contacts

9/32

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Batch Processing
-   Calendar/Reminder System
-   Contact Database
-   CRM
-   Customizable Fields
-   Data Import/Export
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Tracking
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Management
-   Pipeline Reports
-   Prospecting Tools
-   Role-Based Permissions
-   Sales Forecasting
-   Sales Pipeline Management
-   Search/Filter
-   Segmentation
-   Shared Contacts
-   Social Media Integration
-   Tagging
-   Task Management
-   Template Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/203196/Google-Contacts/#features)

### Recognition

Nutshell is recognized as a top-rated tool in 5 Capterra Shortlist reports

Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Contact ManagementSoftware (2023) 

Best Value Contact ManagementSoftware (2022) 

### Deployment & support

Nutshell

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Contacts

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Nutshell

-   By Nutshell
-   Located in United States
-   Founded in 2009

Google Contacts

-   By Google
-   Located in United States
-   Founded in

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[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,819)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$13/month

Price

$50/month

4.1

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/144340-157279/Nutshell-vs-Dynamics-365)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Contact vendor for pricing

Price

$20/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts)

[Nutshell](https://www.capterra.com/p/144340/Nutshell/)[4.37 (620)](https://www.capterra.com/p/144340/Nutshell/reviews/)

vs

[eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

$13/month

Price

$20/month

4.1

Features

4.3

4.4

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144340-152769/Nutshell-vs-eWay-CRM)

[Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

Contact vendor for pricing

Price

$15/month

4.6

Features

4.5

4.7

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts)